International Dialing Errors - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Hi,
I have come over to Android from Windows Phone. I have pretty much got my Note 8 how I want it but, I have an issue with the dialler. My numbers have all been stored in the following format;
Landline numbers; +44 (01234) 123456
Mobile numbers; +447012123456
Now, my Windows Phone dialler was smart enough to be able to call the nun Bevin this format. My Samsung dialler, not so much. Whilst mobile numbers work fine, landlines are an issue, I get an invalid number error.
Is there anything I can do as I don’t really want to change all my numbers if I can help it as I have a few, over 1500.
Thanks in advance.

amead said:
Hi,
I have come over to Android from Windows Phone. I have pretty much got my Note 8 how I want it but, I have an issue with the dialler. My numbers have all been stored in the following format;
Landline numbers; +44 (01234) 123456
Mobile numbers; +447012123456
Now, my Windows Phone dialler was smart enough to be able to call the nun Bevin this format. My Samsung dialler, not so much. Whilst mobile numbers work fine, landlines are an issue, I get an invalid number error.
Is there anything I can do as I don’t really want to change all my numbers if I can help it as I have a few, over 1500.
Thanks in advance.
Click to expand...
Click to collapse
In the three years nobody ever complained about international numbers on our Note 8.0 tablets. Is your sim unlocked and using a out of country sim card? You should contact your UK rep, as the UK version is a phablet, all our US devices are tablet only.

Related

Contacts / Edit before dialing a phone number

Hi everyone... I am new to the PPC world... being just recently swatch from my Treo600 to a new XDA2s, I am having a little difficulty getting used to the Microsoft way of doing things in PPC2003... I am just wondering is there anyone who can help me or point me to the right direction where I can get some external program that can help me from going insane... here's my problem... I usually keep a huge contact list with all my customer, supplier, co-worker, family and friends contact all in my PDA... so the usual way for me to make a phone call is to search it from the contact list... but here's my problem, I travel alot with my job and depending on my current location, I have to edit the number in my contact before I dial the number... in my old palm, I can simply edit the number before I dial that number (there's a funtion on my palm that allows you to edit before call... so it allows me to edit the number without physically changing the number in my contact list)... I am just wondering can PPC do that? Or is there any program in PPC that will allow me to do that? As far as I can see... in PPC, as soon as I have search for a contact and then I click on his or her number with my stylist... it will automatically dial... I can not edit it before I dial... the only way I can edit it before I dial is to physically edit the contacts... which is very annoying as I sync my contacts with my exchange server, I don't wanna to have to have all my contact get mess up with different area code and dialling code from different country... anyone know how can I solve this problem? Thanks for your help in advance... I very much appriciate all of your advice in advance... Peter
I think the most straightforwards solution here is to store all of your numbers in the international dialling format; that way, wherever you are, your device will place the call correctly
For example - if I had a contact in Glasgow, UK, it would be stored as +44141xxxxxxx (+44 for UK, 141 for Glasgow and the remaining seven digits as the local number)
In my experience whenever I have been abroad, any calls to any of my stored numbers are placed correctly first time by either my SmartPhone or PPC.
If you're problem is regarding a slightly different issue then please expand on your problem by detailing what you mean by "modifying" your contact before you dial.
My problem is a little bit more complicated I think... I already has most number stored in the international dialing format... but my problem is that, depending on my location, I have to dial a certian set of numbers in front of the phone number to be dial in order for me to save on long distance and roaming... for example, while I am roaming in Mainland China if I want to dial home in Hong Kong with my mobile... normally, I will dial 0085226****88 but that will cost me like USD2 per minute... but if I dial with a prefix of 17909 (hence I will type in: 179090085226****88) then my per minute charge will now be something like USD0.10 per minute... which is a huge saving especially when I make roaming and long distance call all the time... the same thing in Hong Kong, if I dial 1666 before I dial long distance, I will get a much higher savings over regular long distance... my problem is that I can not possibly store all of these information for all the locations that I am going to be in, each places that I am going to be in, have a different sets of number... so is there any intellegent way to add additional numbers in front of the number stored in the contacts before it is being dialed in pocket pc? I know on my old palm... I can solve this problem in two ways... 1) I can set a certain dialing prefix before the system dial any number (normally I leave that blank, as I prefer edit before dial function)... I can use this prefix function but it will require me to change the prefix when I am at a different location but it is a workable solutions... is there something like that in PPC? 2) The second way to solve this was the edit before dialing function on the palm... I just click on the number, it allows me to edit the number temporary before it is automatically paste onto the phone software and before the phone dials it...
Anyway, I know this is very complicated and it is a very rare issues thats probably just affecting me or a very small number of users... but it will be great if there's some simple solutions to this... but I think this problem is mainly due to the lack of flexiblilty in the contact list rather then the function of the phone itself! :O) Anyway, thank you very much for your help and suggestions again... very much appriciate it :O) Peter
Try if this works
http://www.handango.com/Platform ... sp?productId=152403
Can you please post the link again? It doesn't work :O) Thanks for your help :O) What kind of program is it? :O)
here's the link
[url]http://www.handango.com/Plat...Type=2&catalog=0&sectionId=0&productId=152403
[/url]
you got it all wrong
... if you ask me: your approach is wrong. Here are the basics. Windows XP, for instance and Outlook, that is the source of the contacts (and phone numbers and other details that are entered), stores phone numbers in this 'international' format:
country code (MS has a list of countries and codes of its own)
are code (another, separate field) and
number
If you respect the fields provided by Outlook then you get a number generated by Outlook that looks like this:
+381 (064) 6185250
THIS is the 'correct' international format recognised by Microsoft Phone Dialer (well not actually MS but Active Voice, but that is a completely different issue)
My point is that +448704364673 is NOT a correct international phormat, because MS cannot differentiate between the international country code and long distance (area code) and therefore the phone dialer cannot parse the numbers correctly.
NOW, how to get the system to know WHERE you are and should it use the area code when dialing or you are in the area your friend is, or you want to call a toll free number that is in 'another' area, or you are dialing a client abroad etc. Well, there is the 'Dialing Rules' settings! THERE you create a profile (home, office, abroad etc.) and provide the area code for the dialer to differentiate...
This is all well with the Windows XP/Outlook 2002+ I know well, BUT when it comes to PPC... sorry, I have the same problem...>
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

Question: WM6 have issue dialing long numbers?

I don't know if this is a known problem, but I'll post it for everyone.
With T-Mobile UK, their voicemail number (when you press "1") consist of 15 digits, with the last 10 digit being your mobile number.
For example:
- Your number is 079 0123 4567
- T-Mobile UK VM: +44 012 79 0123 4567
So when you press "1", the device will show that it's dialing +440127901234567.
Now note the "0" above, in red font. I have 2 8525, one running WM5 and the other WM6. When I dial the VM, this is what happened:
- WM5: +440127901234567
- WM6: +44127901234567
For some reason, WM6 ALWAYS dropped the number 0 between +44 and 12, even if I dial the number above one by one using the keypad (not pressing and holding keypad "1" for VM). This cause the connection to the VM system to fail, because T-Mobile doesn't recognise the number since it is now only 14 digits instead of 15 digits.
I tried the following:
- Swapped SIM card
- Changed "Area Code" under "Contacts" (put blank, put city code, etc.)
- Checked if any PIM application (Pocket Informant) is forcing some sort area code setting
But nothing worked. ONLY with WM6 that the number "0" from the above is dropped, no matter what I do.
If you with T-Mobile UK or have to dial 15 digits number with your provider for VM or even making other calls, please let me know if you have similar issue.
The problem I am having now is making my phone useless because I cannot check my voicemail at all.
Anyone with T-Mobile UK using WM6?
I'm using WM6 with T-Mobile UK. The voicemail number I'm using is +447987627762. Which has nothing with my mobile number. Try that...
the_invisigoth said:
I'm using WM6 with T-Mobile UK. The voicemail number I'm using is +447987627762. Which has nothing with my mobile number. Try that...
Click to expand...
Click to collapse
I have 3 SIM cards:
2 - PAYG (both on the TyTn)
1 - Pay Monthly (on the MDA Compact III)
If I use the number you gave, the error message ("The number to this call has been barred") also applies to ALL SIM card.
If I use the one that came from the SIM card, the error ONLY appear in the device that have WM6. I tried all SIM card on the WM6 device and the same error message appear, but not on the WM5 devices.
I have installed different kinds of WM6 ROMS (LSWV, Black, XDA) and tried this with 3 different TyTn and 3 different SIM card. Same problem.
I think I can safely say that if you use T-Mobile UK, do not upgrade to WM6 otherwise you can NOT check your voicemail.
Look at my post below. Previous idea not worth trying.
I have another idea! Try this
+4400127901234567 ADD an extra 0. I tried calling this number +440127901234567 and my phone would show +44127901234567 but when I put an extra 0 my phone showed this +440127901234567 and that is the number you want. Hope this solves it??
ANY LUCK with adding a extra ZERO to your VM number?
Yes, this works
Just add the extra zero to the number (after the +44) and it works a treat!
Cheers!
Smiffy.
Dude... you ROCK! It works!!
lanwarrior said:
Dude... you ROCK! It works!!
Click to expand...
Click to collapse
Glad I could help.

Caller ID Format Problems

Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
LOL, Try Moving to America, where we use these style phone numbers!
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
Did you try changing your Regional Settings to match the country you're in ?
Store all phone numbers in international "+" format
The key is to store all your numbers in full international format.
+CCCAANNNNNNNNNN
where CCC is the country code, AA is the area code (omiting any leading zeros in most countries) and NNNNNNNNNN is the local phone number.
For ease of use in your address book, you can space the digits out, or add parentheses or dashes, as these are ignored at dialing/matching time. It makes the numbers easier to read.
Eg. +CCC-AA-NNNNN-NNNNN, +CCC (AA) NNNNN-NNNNN would be treated the same.
All GSM phones receive the complete international designation phone numbers on incoming calls - so it will match on the full number always.
Based on your SIM, and your country's dialing rules built into the SIM, it will also match on numbers that have no country code, but have a complete local area code (including leading zero if appropriate) and complete number. This is to allow it to match on non mobile phone originated calls. I believe it will assume your local country code based on your SIM, and apply the appropriate zero stripping rules to the received caller ID to create a fully qualified international number to match on.
This also takes all the guess work out of making calls should you ever roam into another country. For example, if you live in the USA and store a number for Ireland as 01135312345678 - this will work from the USA. But, if you travel to Ireland, where the international access code is not 011 - but rather 00 - that number will fail. Storing the numbers with the "+" prefix instead of the local international access prefix allows the SIM card to do the work. The SIM card registers on the roaming provider's nerwork, and "asks" that network how to dial a "+".
Finally, the presentation of the number on screen is just a factor of the application that is displaying it. If you use the international format for your numbers, they will successfully match, and will display the number in the format in which you have stored them in your address book. If they don't match, they will display using the default number interpreting logic of whatever ROM you have loaded. For most of us here, that would be the Brighpoint USA ROM or the T-Mobile ROM - both of which try to format numbers as USA style AAA-XXX-NNNN
Hope this helps
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
TheMasta said:
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
Click to expand...
Click to collapse
How to go the phone settings call option
Solved.

International Text Messaging Error

Hi,
I'm getting an error when trying to text overseas on my Evo. First off, let me say that all my numbers are stored in the +XXX format, so for US they are +1 2125551212 and for overseas, say UK, they would be +442075551212. To the best of my knowledge all phones should support this. I used it on T-mobile without an issue. Today, I received a text from a friend in the UK. When I tried to reply I got the following error:
"9230: Message sent to invalid destination. Please check your number and try again. Msg 2127"
I called Sprint, and they were clueless. They told me not to use the +44 format and instead to use the 01144 format instead. However, that's really annoying because now when I go overseas, none of my numbers will work. As an additional confusion, calling numbers using the +44 format works just fine. This issue is unique to texting.
Thoughts?
I am having the same issue. Worked great on my EVO for a couple of months and now that I have switched to a Photon, I get the same error as you.
I can call just fine using int'l format but now int'l SMS doesn't work.
My thread is at http://forum.xda-developers.com/showthread.php?t=1261450
Chances are, your settings are default, but see if this helps in case something is different:
Settings > Call Settings -> Plus Code Dialing Setting
Make sure the checkbox is set, the the dialing code is set to 011.
Evo 4G LTE
I'm having this same problem with my Evo LTE. I imported all of my contacts and SMS history from my Desire, which I had used in Germany for the last 2 years.
A bunch of the numbers don't work. I tried updating a few numbers of people I SMS frequently, but it didn't solve the problem. It looks like any thread that was STARTED with an international number defaults back to that number any time I SMS in that thread, or even respond to an SMS from that contact. Even when the incoming number shows up in U.S. (xxx) xxx-xxxx format, I still get a 2127 error for replies.

[Q] Galaxy nexus call log not showing the contact names

My freind just bought a Galaxy nexus, he had a nokia phone and I told him to sync his contact with google to get them on his GN. everything thing went well and all of his contacts now shows in pepoles app in the phone.
when he recives a call the name will be displayed in the caller ID and in the miss call notification bar but not in the call log. all incoming, outgoing and miss call in the call log don't show names only numbers but in the contact list it shows all of his contacts. any ideas? suggesions?
I have the same problem even though my previous phone was Nexus One!
Solution
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Akarim47 said:
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Click to expand...
Click to collapse
search the market. there are apps that can do this for you
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
Close but no cigar...
I live in Argentina and all my previous android phones used to work fine (caller id contact name was displayed) even if you used the international dialing prefix for Argentina mobile phones + 54 9 XXXXXXXXXX.
After getting my GN i found that contact names would not be recognized unless i take the "9" out of each number, which is inconvenient if you travel a lot overseas and you need to call back.
Is there any way to set the maximum digits that Android matches to a contact phone number ??
I was having this exact same problem and changing the code to (+44) (UK) did not work. I have searched long and hard as to why this is happening and I don't know. It is not due to the fact is not at +44 because sometimes the contact name will display and other times it won't. Is no-one else having this issue? It happens for the Messaging too! Gets quite annoying after a bit
I have same problem
I got an Irish Galaxy Nexus a couple of weeks ago (my 1st smartphone and 1st Android).
All my numbers are saved in international format, ie. southern Ireland numbers like 0861234567 are stored as +353861234567 and UK numbers like 07845123456 are stored as +447845123456.
The problem arises when someone rings me and their number shows in non international format - it doesn't show the persons name from contacts.
This was never a problem with any phone I had previously - any ideas?
Please see http://code.google.com/p/android/issues/detail?id=24026. There's no solutions yet, though.
Sent from my Galaxy Nexus using Tapatalk
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
That doesn't work for me, I always have saved my numbers in international format but this just seems to be a bug with how the nexus matches numbers with contacts.
All previous phones (non smartphones) I have owned have not had problems like this, I think all they used to do was.match the last 7 digits of the number against the contacts.

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