[Q] Broken Headphone Jack? - Sprint Samsung Galaxy S III

A few days ago I noticed that there is a little black thing that looks like a bead in the headphone jack. I thought it was something that got stuck in there, but when I put my headphones in and pulled them out the black bead resurfaced, so I thought it was something to keep dust out or something.
About an hour ago I was curious and got a paperclip and pushed the bead back down, but it didn't come up. I then tried to put headphones in and they will only go in to the first ring and then just fall back out.
Is there anything I can do?
Can I get it replaced for free with my insurance?
Thanks.

Not to sure about insurance. But the headphone jack Is easy to replace. Go find a galaxy s3 replacement headphone jack on ebay. Really simple to do. Take off the back cover, remove your battery, undo some screws, and then the headphone jack, just clips on and off the motherboard.
But I'd call a local sprint store first and ask if they can replace it. That or they will ask to repair it etc
Sent from my SPH-L710 using xda app-developers app

I called and since there isn't a Sprint store near me they are sending a new phone in the mail. Thanks!

Related

[Q] Faulty Headphone jack??

I had a blue GS3 before and the headphones fit snug and now I have a new white one and if I turn the headphone jack slightly it cuts out completely on one ear and is very loose crackly also.....should I take it in the store for a replacement or what?
I'm having the same problem. Pissing me off. I'm noticing that it's with mostly with aux cables with 2 levels instead of 3 (don't notice with the OEM Samsung cables)
*although I have the white one*
tried different roms too, same problem.. didn't have this issue with me gs2
Im gonna take mine to the tmobile store and see what they say. Ill respawn later
Sent from my SGH-T999 using xda app-developers app
had that problem with a 3.5mm audio jack that was attached to the car. keep the audio jack plugged into your phone, reboot with it still plugged in, and it should start to work. that is, unless the wire is bad, or the base is too big- causing it to not go in fully.
is your headphone jack a right angle? i had the same issue with my one x that i returned but getting a headphone jack to jack adapter so instead of having a right angle and going to a straight one fixed it. waiting on a new adapter so i can try the same fix on my s3 that has the same issue with my right angle headphone jack...
having the same issue with multiple aux cables. rebooting while plugged didn't help
Sent from my SGH-T999 using xda app-developers app
Solution
Yep, That's the same here. Turns out that the jack is 'kinda cheapo' plastic that is, and if like me you use larger headphones (non-earbuds) that the side to side pull of the larger plug will eventually force a contact pin to no longer make that contact. You can pull and twist the cord and sound comes in and out on one side. in my case the right side.
Solution: I bought a replacement Speaker/Headphone assembly. Took me less then 5 minutes to disassemble the device and pop in the new OEM part. Problem solved. I got the part here ---> http://www.2buya.com/spare-parts/components/genuine-samsung-galaxy-s3-i9300-speaker-intenna-ear-jack-gh59-12159a.html
I chose this rather then wait for Mobilicity to take weeks to get it fixed for me.
Note: Ignore the i9300 part label. The stock part I removed from my t-999v also said i9300 on it. There the same.
Did you test the headphones on anything else? Try another set of headphones?
Of course
psykhotic said:
Did you test the headphones on anything else? Try another set of headphones?
Click to expand...
Click to collapse
Naturally. I tested on two identical Sony studio monitors, and a few earbuds. The problem was 100% hardware.
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Hope So
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
_Kippo_ said:
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
Click to expand...
Click to collapse
Hmm, I think i'm starting to have the same issue as you. When I had my LG i had the issue with the plug and lint.. it seems this time with the S3 it's just not as well made. Where would you be purchasing the part from? I would consider fixing it on my own..
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
Unfortunately, I have the same problem, I will try to follow your method of
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Aerolith514 said:
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Click to expand...
Click to collapse
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
baillou2 said:
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
Click to expand...
Click to collapse
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Honestly I've only tried my old and new iphone earbuds. Both have the same problem, but what I discovered by shaving the plastic away from the tip of the jack is that the further in it goes the more it cuts off, hence shoving paper into the hole to keep it from going in too far.
Another thing I did notice is that this problem started when the headphones became much looser. When I first bought the SGS3 I had to really push hard to get the headphones into the phone. I could literally drop the phone from my pocket and it wouldn't detach and would just dangle from my ears. Now it comes out really easily. Clearly something isn't gripping well enough. That seems to be the real issue I guess, but I have no idea how to get in there and fix it. I don't want to risk breaking my phone trying to take it apart.
sounds like the inside of the jack is messed up. When you were having to push hard to put them in, it most likely bent or wore out the part it snaps into over time.
Only real solution to that, that I can think of, would be to replace the jack I'm afraid.
Sent from my SGH-T999L using xda premium

[Q] headphone jack issue

My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
soccerfreak17 said:
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
Click to expand...
Click to collapse
Yep, its hardware related. Its the physical connector.
Sent from my SPH-D710 using Tapatalk 2
If you have a cover on the phone, remove it and try again. I've seen covers interfere with the plug too.
Sent from my SPH-D710 using xda premium

Headset jack stuck inside! help

Yesterday i was listening some music with my headset. It wasnt entirely inside some of them remained outside of the input. i pushed it inside but when i tried to get it out half of the jack stuck inside. i dont know how to open inside of the input is there a solution for this?
by the way my volume button is lost if i buy another one can i replace it by myself?
So what your asking is, your plug has broken off inside the headphone socket and how to get it out?
That's going to be hard, it also depends on how far in it is.
Unless you've got jewlers tweezers or very fine needle nose pliers I think youll need to dismantle your phone to get to the back of socket.
Sent from my GT-I9505 using xda app-developers app

GALAXY NOTE 2 N7100 i317 i605 L900 T889 HEADPHONE JACK EARPIECE FLEX CABLE

Hi Everyone,
As a hardware engineer I try and make everything run as long as possible. Cars, washers, dryers, dishwasher so when it came to the phone the person at AT&T said it would be $100.00 to change my phone out I said no. I just need the jack replaced. We don’t fix anything we just replace. And that is what is wrong with this world. I use my phone all the time and when I hit a bump while driving it stops the music or audio book and then I have to start it back up again. The phone jack is just worn for overuse I suppose.
There are so excellent Youtube videos on how to change out the jacks and when I found out how cheap it was to replace I could not refuse. When I get the parts I’ll update this thread but if any of you need to replace like mine here is the ebay link.
http://www.ebay.com/itm/221398477545
Here is the toolkit I’ve had for a long time and its excellent. The correct bit for the Samsung note with this kit is JM-JIS00 phillips. Its great for laptops, iPhones, Xbox 360 controllers and sunglasses as of yesterday.
http://www.amazon.com/Jakemy-Driver-Repair-Computers-Devices/dp/B00IMQCM8C
Thanks, Jason
PS. If this helps you hit thanks.
In my experience, most of the time, the easiest way to fix the headphone jack not working is to check the screw's on the back of the phone. Mine started acting a bit weird, and one of the screw's up by it was loose. I tightened it and now have no problems.
Sent from my SGH-I317 using XDA Free mobile app
I did that and they were firm. This is the next step it might be here Wednesday and it will take 1/2 hour to complete.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
So I replaced the headphone jack and its far more stiff than the one I replaced. I took it for a punishment ride mounting biking that before the music would stop when hit a jump or dropped down a set of stairs. I'm glad I did it. Just for extra session I took my dog running and it didn't stop or come disconnected.
I followed this video http://www.youtube.com/watch?v=j9ha7cT_bw4 and used credit card to pry the case open.

Headphone Socket - One ear stopped working

Hi all,
My headphone socked stopped working properly and was only coming out of one ear so I went online and ordered another one, fitted it and then after a month or so it stopped working too. I complained to them and they sent me a replacement one but this one didn't work from the start. It doesn't even make the kind of 'click' noise that the headphones usually make when clicking into place.
I am thinking to order a new one but I am just wondering, is there anything actually wrong with the headphone sockets or is it just a case of it sliding out of place somewhat or the little spring type connectors being bent down or something.
Has anyone actually just repaired theirs and not ordered a new socket? If so, what did you do?
Thanks
nnila said:
Hi all,
My headphone socked stopped working properly and was only coming out of one ear so I went online and ordered another one, fitted it and then after a month or so it stopped working too. I complained to them and they sent me a replacement one but this one didn't work from the start. It doesn't even make the kind of 'click' noise that the headphones usually make when clicking into place.
I am thinking to order a new one but I am just wondering, is there anything actually wrong with the headphone sockets or is it just a case of it sliding out of place somewhat or the little spring type connectors being bent down or something.
Has anyone actually just repaired theirs and not ordered a new socket? If so, what did you do?
Thanks
Click to expand...
Click to collapse
First of all don't buy any other headphones try to lend headphones from friend or family that are working and they can confirm they're work...
next try to clean headphone jack with isopropylealcohol like in this video (before cleaning just pull out battery just for safety, after cleaning give it some time to dry out, it's really important)
https://www.youtube.com/watch?v=hZL9MFKJQec
and test it and you'll see, if there will be still same problem your jack connector is gone and need repair

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