Develop Bugs

Galaxy SIII and AT&T Voicemail question

I'm trying to set up my google visual voice mail account on my galaxy s 3. When I'm trying to synchronize my visual voicemail account with at&t I keep getting error messages. I am attaching screenshots of these error messages. I have already set up the regular voice mail account through at&t, which I orignally thought was the issue . Does anyone have any suggestions as to what I need to do in order to get this to work properly?
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I was going to start off by saying "OMG do a search" but realized that when they merged the forums, not everything made it over...
So anyways, here's my post from the old forums, with details on how to fix Google Voice:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse
When you see the "Change provider?" popup, just hit the home button. Next time you go in, you'll see GVoice is configured.

I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?

AdamJC07 said:
I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?
Click to expand...
Click to collapse
Not sure but think you can use that AT&T messages app for visual VM

T-Mobile - Google Voice crashes when configuring voicemail

I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?

Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.

KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
Sent from my SGH-T999 using xda app-developers app

I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app

Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.

Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.

Thanks
Thank you so much! That worked perfectly!

It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.

Has anybody gotten Google Voice to work properly?

I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.

Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.

I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"

After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.

Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly

Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.

rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?

EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
Click to expand...
Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
Click to expand...
Click to collapse
Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Click to expand...
Click to collapse
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?

magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
Click to expand...
Click to collapse
Absolutely.. It's a free feature with any 4G smartphone plan.

Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
Click to expand...
Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.

I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.

^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.

ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
Click to expand...
Click to collapse
ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!

[Q] Forwarding to Google Voice Mail

Hi all,
I tried searching for this here but I couldn't find anything useful.
For all the Nexus phones I've had in the past, I've always used GV. All of my voicemails get forwarded there. For some reason, I can't do it with the GS3. Even the Call Forwarding option is greyed out in the phone settings. I'm on the latest UVALH2 and rooted. I'm thinking that they purposely disabled this feature so we have to subscribe to T-Mobile's Visual Voicemail.
If anyone has an answer, please let me know.
thanks,
Phong

http://forum.xda-developers.com/showthread.php?t=1895951

theexel said:
http://forum.xda-developers.com/showthread.php?t=1895951
Click to expand...
Click to collapse
I've seen that thread. There is no deactivate in my Google Voice settings. The only thing I haven't done is to call tmo.
Sent from my SGH-T999 using xda premium

Ugggghhh multithreads
http://forum.xda-developers.com/showthread.php?t=1914290
So you've gotten on a PC and went to google voice?

Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.

serdna75 said:
Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.
Click to expand...
Click to collapse
This is what i did to get mine working....the app alone wont activate it. do the above. id clear the cache for the voice app, start over with above and you should be cherry.

I found out that if you are trying to forward TMob voice mail to GV over wifi, it will not go through.
When I tried it over the usual cell connection, it went through on the first try. Hope this helps.

Nothing of the above worked for me on CM10. I got it work by doing this:
Open your Dialer, then Settings > Call Forward. Change all numbers to your GV number. Then go to Voicemail settings and change it to GV there as well.
Hope that helps.

serdna75 said:
Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.
Click to expand...
Click to collapse
I had to add an extra * in front of *004* for mine to register; otherwise I'd get a call forwarding error.

To all,
I got this working but I had to put my SIM card in my Nexus S then dialed the *004*...
Sent from my SGH-T999 using xda premium

RESOLVED - Google Voice voicemail with Advanced calling on

Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.

sdamark said:
Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.
Click to expand...
Click to collapse
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk

dottat said:
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".

sdamark said:
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".
Click to expand...
Click to collapse
You only need one forwarding number so now you are probably all screwed up. I have two family members i fixed after they enabled advanced calling. Trust me when i say it, advanced calling is not the problem. The fact it cleared your call forwarding voicemail is to blame. Look up your google voice forwarding setup in your google voice settings using a pc browser. Dial *73 and hit call. Then dial the *71 thats in your google voice setup and nothing else!
http://www.verizonwireless.com/support/knowledge-base-17268/
Sent from my Nexus 6 using Tapatalk

***EDIT*** Resolved -
With Google Voice there are 2 numbers.
One to call and check your voicemail, and the second is the number you forward missed calls to.
The first one is very easy to find, it's posted all over when you log in.
The second one, however, is buried so deep in it took forever for me to find.
Once I forwarded to the correct number, all works great.
PS, Thanks Doug for your help.

Would someone be able to do a step by step for me?
I have tried absolutely everything.

SnoStorm said:
Would someone be able to do a step by step for me?
I have tried absolutely everything.
Click to expand...
Click to collapse
Just to fix your Google voicemail?
Make sure when you login to get the phone number you need to dial in phone to activate google voice that you are logged into Google Voice via your PC web browser. It's in settings.
google.com/voice
click the gear in the upper right hand corner. Middle of the screen there's either "activate voicemail" or "deactivate voicemail" You can click that to toggle between the clear all forwarding (*73) and whatever number your phone needs to activate voicemail. THAT is the only number you should dial on your phone to activate it.
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