Develop Bugs

Dust under screen

I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App

Got the same issue and would be interested if someone knew a way to clean it up...

I had this and HTC did repair it under warranty. The took about 10 days from collection to delivery but it is a bit hit and miss.

i read since the beginning that some have this problem.
Thank god, i don't have it. And i don't use a case and have it most of the time in my dusty pockets. So, it seems that some phones just work right, no dust under screen, and some not. This should be fixed by the warranty, don't try to fix it yourself.
I had this 3 times with other phones (non HTC), and it always looked like it's not between the cover and the display, it looked like it's in the display. I got it fixed on one, they replaced the whole display ...

defo can be hit and miss. some people got the phone back with more dust in it since the repair guys tried to clean it in a non-clean room.
if its not very bad I would leave it. I have small bit of dust bit only visible in direct sunlight. thought about sending it back. they would not give me a new phone but said they would try and repair it. it would take 3 weeks. I decided to live with it.

mancuk29 said:
I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I have a small particle of dust under my screen which is only visible when the phone is off or in standby mode.
It is probably worth bearing in mind that I have had three Desires and all suffered from this problem.
It's on visible if you really look for it, but once you know it is there it does become annoying.
You can send it away to be cleaned, but as others have mentioned, some have reported their phone being returned with even more dust. This is why I have refrained from sending mine away to be cleaned.
I think the dust gets under the screen during the manufacturing process as all three handsets I have had have suffered from dust under the screen upon removal from the box and none of them got any extra dust under the screen as time went on.
Sent from my HTC Desire using XDA App

Phone dropped :-0

Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?

matw01 said:
Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?
Click to expand...
Click to collapse
Maybe, depending on the rules of phones4u. Any pictures?

Depends how bad the scratches are and if it's really visible.
Sent from my HTC One X using XDA

They are quite visible scuffs on 2 corners
Sent from my HTC One X using xda premium

you might have some problems because they'll try to say the problem was due to you dropping the phone =\

well i've emailed my account manager to ask now, hopefully they will still swap it for me as its not related to the original fault although i guess there's no way to prove that.
If not that my phone is insured so I'll get a new handset one way or another.

body scratches shouldnt hinder the replacement as long as screws and warranty stickers are untempered.

I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA

it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.

TheManGer said:
I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
thanks for the response, hope you're right

matw01 said:
it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.
Click to expand...
Click to collapse
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?

jonstatt said:
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?
Click to expand...
Click to collapse
already said its been dropped so i hope its ok, its the white model.

Hard to judge without pics
Sent from my HP Touchpad using Tapatalk 2

http://db.tt/71jZEnHk
http://db.tt/MK6Nb6pp
Links to pictures on dropbox above
Sent from my HTC One X using xda premium

You should be fine I read somewhere they'll class it as DOA and they don't bother with DOA phones. They'll make a claim on it or something. I could be wrong though but clearly the screen issues were the reason you were sending it back as long as that is still there you'll be fine, worse that will happen is that they'll just send it back.
EDIT: Ouch, definitely need a case as I'm just like your friend prone to dropping! No replacement housing available as well for the time being so need to be extra careful.

Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2

Slap your m8 & never again let him touch your phone
Sent from my GT-I9100 using Tapatalk

Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Its not the flickering, its where the screen goes black and ripples when you press the edge of the phone slightly, plus the case creaks in places.

I dropped my phone yesterday when my team scored in the last minute of a cup semi final. It got trampled. Screen smashed to bits. Remarkably it still works and its still in one piece.
Screen is smashed but somehow held together and still responsive

Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Source?

A serious screen problem with one x

Hello everyone
Lately my one x has faced. A wierd problem
There is a spacevthe the screen that cant touch
Invthe screen shout ive turned on the pionter location and thats what ive got when i was trying to draw the ling inthe middle of that aria between the two line. But sometimevit works fine . Ive formated it, it worked fine for a few minutes before it go crazy again. Can anyone help me with that or tell me what to do?
Sent from my HTC One X using xda app-developers app

Tell you what to do?
Sure. Send it in for repair.

Rusty! said:
Tell you what to do?
Sure. Send it in for repair.
Click to expand...
Click to collapse
Same problem for me, I will send it today to HTC.
Also the hardware buttons do not respond 99% of the time I press it.

Well thats an. Other problem. The is no one arroud can fix htc and there is no htc branch in lebanon.
So this is a hardware problem.... Can anyone tell me the reasone behind it
Sent from my HTC One X using xda app-developers app

I also had this problem among a few others. My capacitive keys did not work at all and the touch screen didn't respond at the top half of the screen and so sent it in for repair. They fixed the main issue but broke the backlight of the back button and I can no longer use the chrome switch tab feature as I cant touch the edges of the screen. Gonna have to send it in for repair for the third time!

Superfly94 said:
I also had this problem among a few others. My capacitive keys did not work at all and the touch screen didn't respond at the top half of the screen and so sent it in for repair. They fixed the main issue but broke the backlight of the back button and I can no longer use the chrome switch tab feature as I cant touch the edges of the screen. Gonna have to send it in for repair for the third time!
Click to expand...
Click to collapse
Today I spoke TO HTC Service Center and they told me to bring it to a repair center near me.
So I did. Normally they restore it while you are waiting but they where busy, I can come back Monday to get it back, they are gonna replace the parts that are necessary.
Beside the screen that is not responding and the capacitive keys there is also a yellow spot in the upper corner
I will hold my breath and hope everything is ok when i get the phone back.

I wish there is HTC branch anywhere near so i can send it to them
All i can do is sending it to repair man who usealy fix nokia phone
He may be able to fix it but he will take about 100$ and when i get it back it wont be as beautiful as it was before- probably it will have a big scrach on its cover-
By the was i have the same yellow spot on the upper side of the screen
Wondering what it is
Sent from my HTC One X using xda app-developers app

blake chan said:
It is said that some of the yellow tints are cause by heat in the phone because the heat is much higher due to it quad-core processor, you can just turn off the phone and let it cool down for few hours before turn it on again. If this does not work, it may be caused by leaked glue behind the screen. In this case, only let HTC replace the screen can solve this problem.
Click to expand...
Click to collapse
I cant let HTC replace anything because we dont have HTC in lebanon
Sent from my HTC One X using xda app-developers app

Got my phone back with a new touch module (LCD screen is replaced). All under warranty.
First thing I'm going to do is buying a screen protector now I have a new screen.
Never needed a screen protector on my HTC Desire but the screen of the HOX is really NOT scratch proof.

My One X fell in the toilet!

Okay so yesterday I laid my One X on the edge of the washing machine which is next to the toilet, and of course I managed to push it down there by accident. Really stupid of me I know.
After a few seconds I collected my thoughts and realized what the f just happened and put my hand down there, which was kind of disgusting. Luckily for me and my phone there were no nasty stuff there.
I immediately wiped it off and put it in rice. It still worked fine, so I thought it was okay. After a few hours though I could hear it make a noise, and it was dead after that. No sign of life what so ever. I still left it in the rice until I went to bed, but it was still dead:crying: I was kinda worried what my boss might say, because my work paid for the phone.
Now here is the good stuff. This morning I thought I would check on it again, and by some miracle it worked! I have tested it throughout the day, and there is absolutely nothing wrong with it. Pretty awesome eh?

**** - You know I always use my HOX on the loo at work and a few times, I have came close to dropping it in, much easier to do if you have no case as it can be slippy.

Yeah that makes sense it just wanted time to dry out ... Your a lucky man

cant u just put it in ur pocket? or are u wearing no pants

shiningarmor said:
cant u just put it in ur pocket? or are u wearing no pants
Click to expand...
Click to collapse
The real reason lol
:thumbup:
Sent from a Blunt smoker

Awesome lucky guy
Sent from my HTC One X using xda app-developers app

Mine fell in toilet when it was first launched. Still going fine now with a cracked screen its took some stick for sure
Sent from my ARCHOS 80 COBALT using xda premium

toilet
very lucky could have been a lot worse, ha ha

This is one of the reasons why I keep a lanyard with all my phones, you just have to get used to it. Trust me, it has saved my HOX many times. The phone may fall but u still have a line to catch, just need the reflexes . Sadly HOX has no slot for it but you can get a case.

shiningarmor said:
cant u just put it in ur pocket? or are u wearing no pants
Click to expand...
Click to collapse
Bingo. I don't wear pants at home if I can avoid it
Sent from my HTC One X using xda premium

This has to be the funniest thread I have come across in a while!
I don't wear pants, but my undies have pockets. :what:
Pp.:thumbup::beer:
sent from a jellybean filled epic touch.

What a sad story. I would recommend do getting a J Butterfly. That phone supposed to be waterproof.
Sent from my HTC One X using xda app-developers app

My phone went for a swim.
Pulled it apart and dried in rice next to a fireplace.
It worked flawlessly.
For 4 months.
Then things like touchscreen started to fail.
Good luck mate.

Happened to me with my HTC Diamond. Whilst having a leak, clip on cover, slipped off my waistband and fell in my pee dried it worked flawlessly. Upgraded to Nokia n900 6 months later then eBayed it.
Sent from...... The Milky Way

xchasa said:
My phone went for a swim.
Pulled it apart and dried in rice next to a fireplace.
It worked flawlessly.
For 4 months.
Then things like touchscreen started to fail.
Good luck mate.
Click to expand...
Click to collapse
touchscreen prob is known. mine just happened suddenly last month. its not about dropping it in toilet and survive. its a known hardware issue.

LuffyPSP said:
touchscreen prob is known. mine just happened suddenly last month. its not about dropping it in toilet and survive. its a known hardware issue.
Click to expand...
Click to collapse
Thats good news for the op then.
My phone was underwater for at least 40 seconds and after drying it worked perfectly.
Only the touchscreen became an issue with the centre being unresponsive sometimes.
Sent from my GT-I9300 using xda app-developers app

Being serious its annoying all phones aren't ' waterproof'. It's not difficult particularly for the manufacturer I think.
I used to work in the automotive industry with a major chassis systems supplier and everything had a conformal coating on it. Really everyday stuff for everyday cars. The F1 power boat boys took our stuff and ran it fully submerged in salt water and it all worked flawlessly too I understand. No reason why phones shouldn't be so if made and tested right I think.

xchasa said:
Thats good news for the op then.
My phone was underwater for at least 40 seconds and after drying it worked perfectly.
Only the touchscreen became an issue with the centre being unresponsive sometimes.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yep in the center. Exactly what happened to me. But fully unresponsive.
Sent from One X powered by Android IceColdJelly built by Lord Clockan

i heard a rumor that one x is kinda waterproof, thanks to the annoying unremovable back cover. How ever you are very lucky it didnt die, you should opened it and dried it before turning it on.
I still suggest sending it to a reputable service centre to dry it, if you can't do it yourself, there might be some water inside and the metal contacts will corrode slowly.
Note: if the back pogo pins start turning green-blueish(copper corrosion) this is an indication that there is still water inside.

Fell in Sink
Mine once fell in sink full of dish washing water, so before going to bed I took out its battery and laid it on a sponge and then nest morning it started making bubbles (kidding), it did not work next morning but It started partially the other morning and now its working fine

Htc one x felt in water

Hey guys , a friend of mine have a htc one x , but it felt in a glass of water, when i try to boot it,blank screen , when i put it on the charger the light turn, where you cen see if the phone is fully charged or not , but is there a tool for the htc were i can see the boot process? So i know with parts i need to replace.
Greetings max
Sent from my HTC Desire using xda app-developers app

Try keeping it in dry rice for 24 hours so that all moisture gets soaked. Then report back.
Sent from my One X

athulele said:
Try keeping it in dry rice for 24 hours so that all moisture gets soaked. Then report back.
Sent from my One X
Click to expand...
Click to collapse
Could also open it and get a hair drier on it.
Used to do that when I was a sound tech, came in very handy a number of times.
Sent from my One X using xda app-developers app

Put it in the rice..Rice will take water out..
Sent from my EndeavorU using Tapatalk 2

I ve all redy done that, with no success (sorry for my english, i am dutch
Sent from my HTC Desire using xda app-developers app

I didn't tried that , but if rice didn't work, why should a hair dryer help? (I m gonna to try it but a bigger prob .. Where are the screws in the one x xD i m gonna to ask it on youtube , but thx for your reactions guys!
Sent from my HTC Desire using xda app-developers app

If you want to get the One X open you'll need to pop the screen out of the casing using a thin tool (or your thumbs if you're feeling brave).
The motherboard and everything else is attached to the screen, and is also secured by adhesive. Getting the phone open is not easy and you could easily damage it, so if you're going to try this be careful. There are a few vids on YouTube detailing how to open the One X.
Your success will depend on exactly what damage the water has done to the phone. If its fried the motherboard then it's pretty much game over. You may have got lucky and the damage may be restricted to the power flex cable or battery, which can be replaced. Both parts can be ordered for a very low price. Unfortunately the One X is one of the worst phones to drop in water, as you can't immediately take the battery or anything else out. It's very easy for this phone to short-circuit, though if you can get it to turn on and boot to the "HTC quietly brilliant" screen you have half a chance of salvaging it.

de4life said:
If you want to get the One X open you'll need to pop the screen out of the casing using a thin tool (or your thumbs if you're feeling brave).
The motherboard and everything else is attached to the screen, and is also secured by adhesive. Getting the phone open is not easy and you could easily damage it, so if you're going to try this be careful. There are a few vids on YouTube detailing how to open the One X.
Your success will depend on exactly what damage the water has done to the phone. If its fried the motherboard then it's pretty much game over. You may have got lucky and the damage may be restricted to the power flex cable or battery, which can be replaced. Both parts can be ordered for a very low price. Unfortunately the One X is one of the worst phones to drop in water, as you can't immediately take the battery or anything else out. It's very easy for this phone to short-circuit, though if you can get it to turn on and boot to the "HTC quietly brilliant" screen you have half a chance of salvaging it.
Click to expand...
Click to collapse
Actually taking the housing off is very easy.
Makes sure phone is off, take out sim tray then pop off the bottom.
Also rice may work but it doesn't absorb moisture that quickly, salt for example absorbs must faster than rice. Putting it in a tub (sandwich box type thing) with packets of silica gel (the random do not eat packets you get with shoes and stuff) would be far more effective.
Sent from my One X using xda app-developers app

treebill said:
Actually taking the housing off is very easy.
Makes sure phone is off, take out sim tray then pop off the bottom.
Also rice may work but it doesn't absorb moisture that quickly, salt for example absorbs must faster than rice. Putting it in a tub (sandwich box type thing) with packets of silica gel (the random do not eat packets you get with shoes and stuff) would be far more effective.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Very easy is extremely misleading. The Phone is not meant to be taken apart and as a result it is not very easy to do so. I'd hate for anybody to read that and think they can just pop off the bottom without damaging anything. It wouldn't take much to crack the screen, damage the logic board or indeed one of the internal cables from just attempting to pop it off without any caution. You also have the issue of the insides being stuck down with adhesive, which makes it difficult to open the phone for the first time. It's easier upon subsequent attempts. The battery is also stuck down making it hard to get out.

Well, Max, connecting a wet phone to the mains and trying to power it on is possibly the worst thing you can ever do to a wet phone. I'd say there's no chance, unless for whatever reason you haven't fried the phone's guts already.
Sent from my One X using Tapatalk

de4life said:
Very easy is extremely misleading. The Phone is not meant to be taken apart and as a result it is not very easy to do so. I'd hate for anybody to read that and think they can just pop off the bottom without damaging anything. It wouldn't take much to crack the screen, damage the logic board or indeed one of the internal cables from just attempting to pop it off without any caution. You also have the issue of the insides being stuck down with adhesive, which makes it difficult to open the phone for the first time. It's easier upon subsequent attempts. The battery is also stuck down making it hard to get out.
Click to expand...
Click to collapse
Removing the outer housing is very simple, just apply a bit of force and the case will come out.
Even the first time I opened my phone I did so without much effort and didn't break anything.
Sent from my One X using xda app-developers app

treebill said:
Removing the outer housing is very simple, just apply a bit of force and the case will come out.
Even the first time I opened my phone I did so without much effort and didn't break anything.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I think you might have just had loose casing for whatever reason. You only have to view a few vids on YouTube to see it isn't an easy process and it would be very easy to break something if done incorrectly.

de4life said:
I think you might have just had loose casing for whatever reason. You only have to view a few vids on YouTube to see it isn't an easy process and it would be very easy to break something if done incorrectly.
Click to expand...
Click to collapse
First time was harder, applied quite a bit of force.
Once you get the pressure clips off you can feel the adhesive pealing off.
Sent from my One X using xda app-developers app

ehmad
hey i dropped my htc one x on wet floor. its display got turned off but yet it was reponsive. i could atend calls. i took it to the htc official store and they told me to get its motheroard replaced. can anyone help me where i can find a new motherboard?

muhammad.uzi1994 said:
hey i dropped my htc one x on wet floor. its display got turned off but yet it was reponsive. i could atend calls. i took it to the htc official store and they told me to get its motheroard replaced. can anyone help me where i can find a new motherboard?
Click to expand...
Click to collapse
Only in official HTC service.

Thant said:
Only in official HTC service.
Click to expand...
Click to collapse
but they are charging way too much more than the phones worth, what to do can you help?

muhammad.uzi1994 said:
but they are charging way too much more than the phones worth, what to do can you help?
Click to expand...
Click to collapse
No go and by new phone. Sorry

muhammad.uzi1994 said:
but they are charging way too much more than the phones worth, what to do can you help?
Click to expand...
Click to collapse
Try the hair dryer/rice method. And keep using it till it works.
Sent from my One X

*update* i've got the htc turned on , i ve heard the pling sound when you turn it on, all buttons work except the screen , the is black ... Note : when i put him in the bootloader and insert the charger , the led is starting to flash 3 times , then 3 sec noting and then it is going to flash again so
Greetings ,
Max
Sent from my HTC Desire using xda app-developers app

I used the rice method
Sent from my HTC Desire using xda app-developers app