Hello people.
At the end of 2012 my wife got OTA upgrade (3 in a row) for her HTC One X.
The upgrade broke seriously the USB support on the phone.
Now the phone will turn USB Debugging when connected to a computer. Even though I disable USB Debugging in the settings! And even when I disable the whole Developers' Section the settings!
When I disable the developers' section the phone asks me to enable the USB Debugging.
Even worse: there is no option to make the phone present itself as USB Hard Drive, and I can't download the pictures and videos from the phone. And since the phone's memory is not removable I'm stuck!
It also seems to not charge while connected to a computer (charges when connected to the supplied charger).
Has anyone observed this?
I've reported the issue to HTC, from where I got just one "We'll escalate the issue..." and then complete silence.
What can I do?
I may be able to pull the contents via ADB, but that's not a solution!
Android Version: 4.1.1
HTC Sense Version: 4+
Software Version: 3.14.401.31
Please advise!
The phones connection mode was changed to MTP with the laast update. Support for usb mass storage was dropped.
You should be able to use MTP if you install htc sync on your pc.
Sent from my HTC One X using xda app-developers app
You can still drag and drop with USB Debugging enabled. The One X will show up.
Sent from my faster than SGS3 HOX.
Related
Hi, my poor Gio is stuck constantly rebooting every time I enable USB Mass Storage. Debugging is enabled. I didn't have this problem before switching to CyangoGenMod 7.2, and come to think of it, I don't recall having this problem until recently.
This problem occurs on Windows 7 Home Premium (regular USB drivers, no KIES) and Ubuntu Linux 12.04 Precise Pangolin, both 32-bit.
I really wanted to add some files, mostly music and videos, to my device quickly, but as DoubleTwist (my main media app, I love the UI) doesn't develop software for Linux, I am forced to use USB, rather than Airsync. The fact that I can't seem to use USB without my phone rebooting doesn't help much.
Anybody have a suggestion? I'll try disabling debugging, or maybe downloading the Android Debug Bridge? I can't try it tonight, but that doesn't make any sense. Why would either of those be a factor in just simply connecting Mass Storage?
EDIT: I disabled USB Debugging, and, though it took a while for the USB storage Android to say that it was in use, it finally worked, without rebooting. Now to see if it'll work again, or if an app on the SD card was causing the problem. The thing is, I have zero free space on the, what, < 200 MB Gio users have? So, if it is indeed an app (or even my Crystal theme), that'll suck.
Stay tuned for future edits!
did u figure it out?.... i have the same problem in my Sony Ericsson X8... with custom ROM Ginger elite v2... 2.3.7 .....
it reboots after trying to connect usb mass storage when usb debugging is not enabled... after trying for some time, it reboots
& when debugging is enabled, the entire phone hangs .....!!
if u figured something out.... kindly let me know...
I can't remember if I figured it out, I know I must have but this was a long time ago, and I can no longer connect to USB anyway due to water damage. I should be getting a Windows Phone 8 relatively soon anyway so it's not worth fixing.
Sent from my GT-S5660 using xda app-developers app
alucai vivorvel said:
hi, my poor gio is stuck constantly rebooting every time i enable usb mass storage. debugging is enabled. I didn't have this problem before switching to cyangogenmod 7.2, and come to think of it, i don't recall having this problem until recently.
This problem occurs on windows 7 home premium (regular usb drivers, no kies) and ubuntu linux 12.04 precise pangolin, both 32-bit.
I really wanted to add some files, mostly music and videos, to my device quickly, but as doubletwist (my main media app, i love the ui) doesn't develop software for linux, i am forced to use usb, rather than airsync. The fact that i can't seem to use usb without my phone rebooting doesn't help much.
Anybody have a suggestion? I'll try disabling debugging, or maybe downloading the android debug bridge? I can't try it tonight, but that doesn't make any sense. Why would either of those be a factor in just simply connecting mass storage?
Edit: I disabled usb debugging, and, though it took a while for the usb storage android to say that it was in use, it finally worked, without rebooting. Now to see if it'll work again, or if an app on the sd card was causing the problem. The thing is, i have zero free space on the, what, < 200 mb gio users have? So, if it is indeed an app (or even my crystal theme), that'll suck.
Stay tuned for future edits!
Click to expand...
Click to collapse
ok so i had the same prob and this is what i did..
> disable debug
>connected phone to usb - mass storage
>rebooted
>again chose mass storage
>worked!!
Glad to hear it. I did end up getting a new phone, but it wasn't WP8 - and because Samsung has some bakas on their development teams, it's actually worse for the storage situation. I also don't like how there is no longer USB Mass Storage; rather, you're stuck with either MTP or whatever cameras usually use. Both seem to be slower than a regular connection, Windows tells you that your device may not be able to open the pictures in your music folders, and the MTP app locks your phone down until it's finished syncing.
I almost miss my Gio.
Almost.
Sent from my GT-S7560M using xda app-developers app
Help
I cannot enter Mass storage mode. It is getting rebooted and also takes away the wallpaper I've set.
My phone is rooted Micromax canvas 4 A210 with custom rom (lollipop themed). This problem started recently. I can recall I installed ADB and so may be conflict with the drivers etc. I've uninstalled the Google USB drivers which installs with ADB but still no help. I checked turning on and off USB Debugging, no help. I also tried changing the USB port, no help.
Further I use Link2SD app and after a clean install of custom rom, I checked options like 'Auto link' and 'External card' as default install location. Would there be some apps which should not be moved to External card? If yes, then what they are ?
Updated my handset to 4.11, and seem to have lost the option of mounting the phone as a disk drive.
Can't see an option anywhere, and am increasingly tiresome of what little music I have on there.
FTR I'm using a ppc powermac with 10.4.11.
All help much appreciated.
do you think usb mass storage?
http://forum.xda-developers.com/showthread.php?t=1543735
After JB update there is no option of mass storage or charge only mode. Turn usb debugging on if your mac is not detacting your device.
Sent from my HTC One X using xda premium
It was removed in 4.1 on some phones. No way around it. It uses MTP instead now.
Sent from my ZTE Skate
Hello,
I am having problems connecting my brandnew HTC One device to my laptop which is running Windows 7 x64. When connecting the device via the USB cable that came with the HTC One wrapping the cellphone indicates that it's battery is being charged and a small red LED at the top speaker is switched on.
I tried all different USB ports of my laptop, all with the same outcome.
I installed HTC Sync (most recent version), yet no sign that the celly is linked to the laptop - except for the phone displaying that its battery is being charged.
Google then took me to these forums where I stumbled accross this collection of drivers. After removing HTC Sync from the laptop I installed both, HTC_BMP_USB_Driver_x64_1.0.5375.msi and HTCDriver_4.2.0.001.exe
I also checked the cellphone's dropdown menu (when you slide your finger from the display's very top to bottom) to see if there's any USB connection shown, yet nothing!
What am I doing wrong? Can I safely assume its a driver issue hence my sister's iPhone5 connections without any issues via any of the laptop's USB ports (2xUSB2.0, 1xUSB3.0). Any help appreciated!
Regards
jaunjaclaat said:
Hello,
I am having problems connecting my brandnew HTC One device to my laptop which is running Windows 7 x64. When connecting the device via the USB cable that came with the HTC One wrapping the cellphone indicates that it's battery is being charged and a small red LED at the top speaker is switched on.
I tried all different USB ports of my laptop, all with the same outcome.
I installed HTC Sync (most recent version), yet no sign that the celly is linked to the laptop - except for the phone displaying that its battery is being charged.
Google then took me to these forums where I stumbled accross this collection of drivers. After removing HTC Sync from the laptop I installed both, HTC_BMP_USB_Driver_x64_1.0.5375.msi and HTCDriver_4.2.0.001.exe
I also checked the cellphone's dropdown menu (when you slide your finger from the display's very top to bottom) to see if there's any USB connection shown, yet nothing!
What am I doing wrong? Can I safely assume its a driver issue hence my sister's iPhone5 connections without any issues via any of the laptop's USB ports (2xUSB2.0, 1xUSB3.0). Any help appreciated!
Regards
Click to expand...
Click to collapse
go to my computer on your laptop and see if HTCONE is there, click on it and will show your internal card.also check in settings that mtp is checked
make sure usb debugging is enabled, also. (in development settings)to get to development settings tap on build number (in about phone)5 times i think to enable development settings.
Aldo101t said:
go to my computer on your laptop and see if HTCONE is there, click on it and will show your internal card.also check in settings that mtp is checked
make sure usb debugging is enabled, also. (in development settings)to get to development settings tap on build number (in about phone)5 times i think to enable development settings.
Click to expand...
Click to collapse
I can not find HTCONE in the "My Computer" window. Currently I am running the latest version of HTC Sync (64bit) downloaded from htc.com. I just enabled the USB-Debugging by checking the checkbox "USB-Debugging" in Settings->Developement Settings on the cellphone.
How to make use of the debug function/where to find the debug output?
jaunjaclaat said:
I can not find HTCONE in the "My Computer" window. Currently I am running the latest version of HTC Sync (64bit) downloaded from htc.com. I just enabled the USB-Debugging by checking the checkbox "USB-Debugging" in Settings->Developement Settings on the cellphone.
How to make use of the debug function/where to find the debug output?
Click to expand...
Click to collapse
plug phone into a 2.0 usb port you should hear a sound that it connected then go to my computer, and see htcone, sometimes it take a few seconds to connect
in your pull down tap on usb debugging and select MTP.To connect as MTP device
Aldo101t said:
plug phone into a 2.0 usb port you should hear a sound that it connected then go to my computer, and see htcone, sometimes it take a few seconds to connect
Click to expand...
Click to collapse
I plugged the phone into 3 different USB 2.0 ports and waited up to 20 seconds every time. I do not hear the sound of a device being connected that usually occurs when plugging in some device via USB and no tooltip is displayed at the bottom right of the screen. HTCONE is not appearing in the "My Computer" window either.
jaunjaclaat said:
I plugged the phone into 3 different USB 2.0 ports and waited up to 20 seconds every time. I do not hear the sound of a device being connected that usually occurs when plugging in some device via USB and no tooltip is displayed at the bottom right of the screen. HTCONE is not appearing in the "My Computer" window either.
Click to expand...
Click to collapse
did you select mtp device in your pull down(i edited my last post)
---------- Post added at 12:22 PM ---------- Previous post was at 12:13 PM ----------
Aldo101t said:
did you select mtp device in your pull down(i edited my last post)
Click to expand...
Click to collapse
if that doesn't work, the only other suggestion i have would be to uninstall all those drivers from your pc then plug phone in. let the drivers install then boot into bootloader and more drivers install, you should be good then , i hope.
Aldo101t said:
did you select mtp device in your pull down(i edited my last post)
---------- Post added at 12:22 PM ---------- Previous post was at 12:13 PM ----------
if that doesn't work, the only other suggestion i have would be to uninstall all those drivers from your pc then plug phone in. let the drivers install then boot into bootloader and more drivers install, you should be good then , i hope.
Click to expand...
Click to collapse
There is no option "mtp device" in the phone's dropdown. I just did a complete reset on the celly to see if that helps, yet no effect!
I'm gonna try that last idea of yours and remove HTC Sync from the computer and plug the phone in and hope the proper drivers are installed. I'll post a status update when I'm done.
jaunjaclaat said:
There is no option "mtp device" in the phone's dropdown. I just did a complete reset on the celly to see if that helps, yet no effect!
I'm gonna try that last idea of yours and remove HTC Sync from the computer and plug the phone in and hope the proper drivers are installed. I'll post a status update when I'm done.
Click to expand...
Click to collapse
Uninstalled HTC Sync and HTC * Drivers, plugged phone into the computer, still the same issue!
If anyone has anymore suggestions please let me know, meanwhile I try it on a different computer.
Thank you for your troubleshooting ideas though, I'll let you know if I found a solution to this problem.
Greetings
UPDATE: Tried connecting it to a computer running Windows 8 x64, installed HTC Sync before. Still nothing but the battery charge indicator!
Trying a friend's USB cable tonight.
Okay, it finally worked using my friend's USB cable who bought the same cellphone, HTC One, in a store in Germany. My celly is bound to a contract a friend of mine ordered via the internet on a http://www.preisboerse24.de/.
The first weird thing we noticed was that there was already pictures from a former owner of the cellphone in its camera roll. We guessed that someone ordered it at the same seller and sent it back after a few times of usage and they simply forgot to put it back in its original state.
Now that the USB cable aint working we suspect it might not be original at all and will call them for compliants on monday.
Regards
I corrected a similar problem by tapping on "Buiild Number" in About>Software Information>More until I unlocked developer.
Then proceeded to Settings>Developer Options> and turning on USB Debug.
You might need to install the following drivers if it doesn't work for you:
http://forum.xda-developers.com/attachment.php?attachmentid=2043201&d=1371238729
Hello
Refreshing...
I can't connect my HTC ONE M7 with the laptop.
I have got Veizon Wireless Device, but I'm living in UK.
Every time Sync Manager is starting synchroniztion and disconecting after about 1 minute.
I'm using oryginal USB wire, MTP mode is on, debuging also, drivers ok...
Anyone know what is going on?
Was working right b4 the update. Installed HTC sync manager to see if that was the problem but it didn't help. Its not the cable. Its not the computer usb port. Its probably not the micro usb port as it will still charge and would be a pretty big coincidence.
Do you get a notification on the phone. that USB is used for charging? If so, you need to tap that, and enable file sync via USB.
Restarted my laptop. Phone is showing up again. Guess my laptop is just being funny.
Hey Guys,
First of all, I am a new member here my name is Salem and its an amazing forum.
Anyway, I have a slight problem with my HTC M9 while connecting it into my laptop. First, when I connect it, the mobile starts charging, and it gives me no option as to change it to Media Transfer or anything... even it gives me "Slow Charging" Error, and my laptop is detecting nothing, as if nothing happened, nor its searching for any drivers...
I went to developer menu and used USB Debugging, and selected USB configuration as MTP, and it didn't work...
I installed HTC Sync to get the drivers, and it is the same.
Can you guys help me? because I wanna root the phone and I tried various Auto Root applications without using the PC and they didn't work. Thank you guys
No signal from the laptop probably means you have a faulty USB cable. Most likely a break in one of the data wires.
Try another good quality usb 2.0 cable.
Beamed in by telepathy.
Same issue. Tried multiple cables
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
jaystarrs said:
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
Click to expand...
Click to collapse
Most likely a crap or broken cable. Other cables, other sockets, other pc's are all worth a try.
You should leave the usb port in "charging only". When you successfully connect to a pc the phone will prompt you to allow data transfers to that computer.
I know this because mine does it. I'm sick to death of the effing thing promting me to connect to my xbox one when all i want to do is charge the effing thing... My phone is set to charging only.
I suppose rom choice will affect it too. Mine is rooted stock 6.0.
Beamed in by telepathy.
Still have same problem
I still can't connect my M9 to my PC. Still have slow charge message come up and no option to connect to PC. My work around has been transferring files using WiFi. However, now I need to do a presentation using scrcpy and will probably have to get a new phone. I'm tmepted not to buy HTC again. Pretty frustrating and no fix found on the internet...