[Q] Note 2 just wont turn on - Galaxy Note II Q&A, Help & Troubleshooting

I recently bought a new note 2, and everything was good and I love it!
But yesterday I was on the phone to a friend and initially I tried putting him on speaker phone, but the screen wouldn't turn on, only the soft touch keys at the bottom lit up. I thought nothing of it and continued my phone call.
It wasn't until he hung up I noticed i still coudn't the damn thing on. So i removed the battery and re inserted it. Here's where things get interesting though, now whenever i try to power it up, i get a little red light in my proximity sensor (i think) that flashes for about half a second.
I've tried soft rest, which does the same thing ( makes the proximity sensor light up for half a second)
Hard reset which does the same thing.
I haven't rooted the phone or anything. Luckily its still under manufacture warranty and I'll get samsung to have a look at it, but any thoughts on what it could be?

soljakid said:
I recently bought a new note 2, and everything was good and I love it!
But yesterday I was on the phone to a friend and initially I tried putting him on speaker phone, but the screen wouldn't turn on, only the soft touch keys at the bottom lit up. I thought nothing of it and continued my phone call.
It wasn't until he hung up I noticed i still coudn't the damn thing on. So i removed the battery and re inserted it. Here's where things get interesting though, now whenever i try to power it up, i get a little red light in my proximity sensor (i think) that flashes for about half a second.
I've tried soft rest, which does the same thing ( makes the proximity sensor light up for half a second)
Hard reset which does the same thing.
I haven't rooted the phone or anything. Luckily its still under manufacture warranty and I'll get samsung to have a look at it, but any thoughts on what it could be?
Click to expand...
Click to collapse
Well, I can tell the that the red light is normal, I get that too and its just because its booting up, when you turn your phone on, what happens exactly?

Thanks for the reply. When I press the power button, around a second later the red light blips for half a second and turns off, but the OS doesn't boot up and nothing happens.

soljakid said:
Thanks for the reply. When I press the power button, around a second later the red light blips for half a second and turns off, but the OS doesn't boot up and nothing happens.
Click to expand...
Click to collapse
Hmmm, This is the first time I heard of a situation like this... Try searching on the site or probably wait for someone to reply....

http://forum.xda-developers.com/showthread.php?t=2065626
Maybe you too.... Sorry that sucks.
This PSA was sent Flow style from my Note 2 N-7100

Now i am really getting worriyng about this, does note2 has started SDS ?
atleast 3-4 cases are reported with same symptoms.
Anyway can you tell
You were on which ROM when this happened?
Are you getting to reboot in recovery/download mod?

@dingokevin I had a read over the thread you linked, and I fear the worst has happened to my note 2. This seems like a serious issue and even a flaw with the motherboard perhaps? Thank the lord it is still under warranty. R.I.P old friend.
@dr.ketan Im not sure what SDS stands for... Yeah I was running stock touchwiz 4.1.1 I think. No modifications and no root what so ever, and nope :/ I tried holding down volume down key + home button + power but no cigar, just the proximity light flashes briefly.

SDS - sudden death syndrome
And if you are unable to get into download/recovery mode then nothing can be done except send it to service station. it highly suggests sudden death which is very known issue for SGS3.
Replying to your query at other thread, you will get motherboard replacement if it is under warranty.

Ahh thats probably whats happened then. Thanks guys, I'll send it off to samsung and have a word or two with them to see why this is happening to many people!

If possible share outcome here too.
Regards

dr.ketan said:
If possible share outcome here too.
Regards
Click to expand...
Click to collapse
Yeah defiantly will do. (Y) cheers

Same thing happened to my friends note 2 and some other people. Is sds happening to the note 2 also now ?? I am very worried
Sent from my GT-N7100 using xda premium

Or could be that screen was damaged somehow.
Sds bug generally happened due to long time in sleep mode.
It happened to him during call
Sent from my GT-N7100 using xda app-developers app

UtkarshGupta said:
Or could be that screen was damaged somehow.
Sds bug generally happened due to long time in sleep mode.
It happened to him during call
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I was just reading up on some possible causes here on XDA with peoples S3's and someone suggested corrupted NAND memory.. I think this maybe the case because before the phone call I had installed Gangster Rio (which i honestly did purchase off the play store, hand on heart) and after playing it for a while decided to un install it and get a refund. Could me doing this have caused the NAND memory to corrupt? The game is a pretty large file...

No imao no
Sent from my GT-N7100 using xda app-developers app

UtkarshGupta said:
No imao no
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I highly doubt it was screen damage, imho. I only received the phone last friday and have been cradling it like a fragile little baby, Its never been out of my sight lool.
Maybe i just got really unlucky and ended up with a faulty device.

If screen fault then in such case usually you can hear boot up sound. It seems your case very well fits to sds category only.
Sent from my GT-N7100 using xda premium

dr.ketan said:
If screen fault then in such case usually you can hear boot up sound. It seems your case very well fits to sds category only.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Thank you good Dr. =P

dr.ketan said:
If possible share outcome here too.
Regards
Click to expand...
Click to collapse
Hi Guys,
Got up this morning having left my Note 2 turned on and on charge overnight to discover this same fault -
slow flashing Red light and phone totally dead.
Unable to do anything to rectify the situation.
Still under warranty of course, phone only released in October 2012.
Is this a fault with the phone which necessitates replacement or just a battery problem?
Would be grateful for any advice / guidance / help.
Thanks,
Mike Longley.

MJLONGLEY said:
Hi Guys,
Got up this morning having left my Note 2 turned on and on charge overnight to discover this same fault -
slow flashing Red light and phone totally dead.
Unable to do anything to rectify the situation.
Still under warranty of course, phone only released in October 2012.
Is this a fault with the phone which necessitates replacement or just a battery problem?
Would be grateful for any advice / guidance / help.
Thanks,
Mike Longley.
Click to expand...
Click to collapse
It seems also like SDS send it to Repair AFAIK is a chip problem, not battery so you can't do anything to repair it. If it is under warranty and with counter at 0 send it. They must repair it.
Enviat des del meu GT-N7100

Related

GT-N7100 Won't turn on or charge

Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
That sounds like the dreaded sudden death syndrome, how long have you had your device? You need to take it to a service shop. Was it rooted?
Sent from my GT-N7100 using xda app-developers app
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Heard of that for the S III but not the Note II!
Never rooted, nope :/
I've had it since November, got it from Newegg while I was in the US.
I should contact Samsung for a service shop location then? I've never done anything like that before.
Thanks!
koalauk said:
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
When you plugged it in to charge, did the LED light up at all? Mine acts as if it wasn't plugged in.
No it didnt but at the time I didnt think of it and walked away leaving it on charge. And also I didnt even know anything sds . Did you try leaving your battery out overnight or use another battery? You called call in to any mobile phone shop and maybe ask them to see if uou can at least tey theirs
Sent from my GT-N7100 using xda app-developers app
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Well, I did try just plugging it in for a few hours, when I went back to it the battery was cold and nothing happened.
I do have 2 original batteries, so I've been trying everything with both of them.
It just seems like the SDS because of the proximity sensor lighting up.
Right now it's unplugged and without a battery, just in case the capacitors need to discharge or something.
I guess I'll try again tonight!
It's really complicated with the GT-N7100 being an international phone, I can't register it on Samsung for warranty, so I've been trying to talk to Newegg and haven't been successful with them so far.
Thanks for the replies guys.
dr.ketan said:
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Click to expand...
Click to collapse
The crazy part is that I think the phone was asking me to update firmware, but I didn't have time to update it before it died like this... what luck, right?
For the download mode, it never reacts while plugged in other than the sensor, so even if I hold the key combinations, it doesn't seem to react. I'll try again more thoroughly tonight.
You didn't update that's prove you were not on latest rom which have fixed sds, really bad luck otherwise it could have took 10min on good network.
Anyway Goodluck for replacement.
Sent from my GT-N7100 using xda premium
Endracion said:
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
Click to expand...
Click to collapse
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
soljakid said:
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
Click to expand...
Click to collapse
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Endracion said:
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Click to expand...
Click to collapse
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
I would definitely appreciate any help! You think this would help? I know phones don't exactly carry international warranty, but if I could send it there for replacement or something; that's already a step forward.
I do believe that since Samsung knows of this problem, they should offer outright replacements for anyone suffering of this issue though - because it's literally putting a faulty product on the market; there should be something we can do about this.
Appreciate it, once again!
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
Would you be able to tell us about your engineer's report?

[Q] SDS Sudden Death Syndrome (CALLING SPRINT?)

Hey guys!
QUICK SPECS:
- SPH-L710RWBSPR (Marble White 16gb version)
- Under a year old
Okay so I'm almost certain my s3 has Sudden Death Syndrome as it won't turn on each time, and fails to stay on after occasionally turning on once. The power button has failed I can tell, as the power menu randomly pops up when its on, and then BOOM the screen goes black and it's off again. I have tried multiple batteries, download mode, recovery mode, usb recognition from the computer, heck even adb into recovery.. NO AVAIL. So, all in all, my beautiful phone - is now an :angel:
Now --- my question is! WHAT SHOULD I SAY TO SPRINT OVER THE PHONE? In order to get a free replacement phone? There's no Samsung Service Center around me and so I must go through Sprint. I just don't want to deal with any representatives that think the way to deal with customers is like a child. ESPECIALLY when the customer could do their job better than them. ANYWAY, /endrant. I read from a post it's safe to say, ""I charged my phone for 3 hours before bed.. unplugged it... and screen flashed white... and it keeps rebooting itself and it wont stop.."...Do NOT tell them you left it on the charger for 5+ hours!!!!!!!!!!!!! Thats possible internal damage and voids warranty.""
Should I do that, or just tell the truth and say "My phone has the Sudden Death Syndrome and I would like a replacement."
Thanks guys, I appreciate the input.
Colton
Um idk where you read the 5+ hours can hurt your phone. Every newer electronic device has overload protection built into it.
I would just explain to them whats happening. They most likely will walk you through the usual trouble shooting steps. Or you can take it to a Authorized Sprint Service center.
Sent from Under water
Speedin07si said:
Um idk where you read the 5+ hours can hurt your phone. Every newer electronic device has overload protection built into it.
I would just explain to them whats happening. They most likely will walk you through the usual trouble shooting steps. Or you can take it to a Authorized Sprint Service center.
Sent from Under water
Click to expand...
Click to collapse
Okay, thanks man. I'm just worried about the whole "if your're rooted your warranty is void" thing. Because I'm running a custom ROM on my phone, but if it is impossible to boot up, Sprint won't be able to tell right? So I'm all good right?
If they get it booted up, then yes they could. I've seen a Authorized Sprint Service center repair a broken power button. But I've also seen them just issue a refurb. It depends on the tech that looks at it. Idk if they would just issue you a refurb over the phone without one of their techs looking at it.
Sent from Under water
Speedin07si said:
If they get it booted up, then yes they could. I've seen a Authorized Sprint Service center repair a broken power button. But I've also seen them just issue a refurb. It depends on the tech that looks at it. Idk if they would just issue you a refurb over the phone without one of their techs looking at it.
Sent from Under water
Click to expand...
Click to collapse
Yes they could look at it, but it's not just the power button that's broken. The issue with Sudden Death Syndrome is that it's an eMMC Firmware malfunction and so the chip is messed up, and so basically this is all Samsung's fault, not mine. I have read in this case, I would not get a refurbished phone, I would get a brand new replacement.
Also, I have tried to see if I can revert to stock again. But in my situation, is there any way to even do that? My computer doesn't recognize my phone when I try to connect it, and I can't get into download mode or recovery or anything.
Could I possibly try this method? http://forum.xda-developers.com/showthread.php?p=43305728 even if my phone has the SDS issue?
EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app
Notorious said:
EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
This^
The SDS forQualcomm S3's is that the power button gets sunken in its socket, or otherwise damaged and causes the phone to continuously power itself off.
Notorious said:
EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Oh, okay. So can my phone still have Sudden Death Syndrome though? It would just be a malfunction of the power button?
Also, do you by chance think my phone could be revived following the process of this thread? : http://forum.xda-developers.com/showthread.php?t=2345860&page=3
CNexus said:
This^
The SDS forQualcomm S3's is that the power button gets sunken in its socket, or otherwise damaged and causes the phone to continuously power itself off.
Click to expand...
Click to collapse
Okay, have you come across a fix in my situation then?
Compressed air can? Hitting the power button on the end of a washer? What do you think Cnexus?
LOL. Don't do the second one. Unless you have an upgrade/money to buy a new phone...
Compressed air has helped people. Also taking it apart and messing with the power button a bit and then putting it back together, as well as just jiggling the power button around
All you really need is for it to stay alive long enough for you to boot into DL mode and Odin back to stock
CNexus said:
LOL. Don't do the second one. Unless you have an upgrade/money to buy a new phone...
Compressed air has helped people. Also taking it apart and messing with the power button a bit and then putting it back together, as well as just jiggling the power button around
All you really need is for it to stay alive long enough for you to boot into DL mode and Odin back to stock
Click to expand...
Click to collapse
Alright cool I'll do that man. Do I just youtube "how to take a galaxy s3 apart and mess with power button" or what? Is there a guide somehwere? I'll have to buy a small screwdriver right?
And odin to stock MD4 right?
Also, there's no hope for backing up my phone at this point right? I haven't backed it up in a while.

[Q] Odd brick situation Tmobile SGH-T999 (Cant find exact answer)

Hey everybody,
I rooted my phone a couple weeks ago and one day it just pooped out. I researched a bunch on google etc and found some things to try but so far no solutions.
Model: SGH-T999 T-mobile s3 (Used CF-Auto-Root and Odin for rooting)
Problem: After the phone pooped out, I was unable to enter recovery mode. I could enter dl mode however it crashes at variable intervals. So I bought a jig figuring maybe that would help but it still crashes in dl about 5 seconds later. Any suggestions?
Everything that I have found on the internet has been were people can usually get it into dl mode and keep it there or they cant get there at all even with a jig. Any help would be appreciated. Thanks!
If you were running stock it's probably a hardware problem. If not what Rom are you on? What/when/how was your most recent flashes?
Have you tried kAsp3rd's brick fix in dev section?
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
If you were running stock it's probably a hardware problem. If not what Rom are you on? What/when/how was your most recent flashes?
Have you tried kAsp3rd's brick fix in dev section?
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I just tried the kasperd brick fix and it didnt work. It still crashes at variable times and I cannot get it into download mode long enough to do anything. I tried a jig and it also still crashes. Any help would be great. Thanks!
Does it turn off? Reboot? Freeze?
Sent from my SGH-T999L using Tapatalk 4
DocHoliday77 said:
Does it turn off? Reboot? Freeze?
Sent from my SGH-T999L using Tapatalk 4
Click to expand...
Click to collapse
It starts and then crashes. After awhile it might make it to the animation with the blue wave forming around the words samsung, but usually it crashes on the Samsung Galaxy SIII logo in the beginning. Also when I put it into download mode it crashes anywhere from 1-5 seconds after. When I try to get into recovery mode it crashes almost right away when the blue words are at the top left of the screen.
Also when I put the battery in it tries to boot on its own without me pressing power button, and sometimes it tries to reboot after it crashes and turns off without me pressing anything. Also after it crashes I usually cannot just press the power button to try and power it up again so I have to take the battery out and put it back in.
When I was doing the Kasperd brick fix I used the T999 debrick image. How do I know if I have a different variant of the T999. I saw that some people had T999v and T999N. What are those?
Look under the battery for your model. Sounds like a power button issue. All I can say is try fiddling with it a bit. May have to open to see if it is physically always in contact, or it could be a deeper issue on the board. Hard to say.
Sent from my SGH-T999L using Tapatalk 4
DocHoliday77 said:
Look under the battery for your model. Sounds like a power button issue. All I can say is try fiddling with it a bit. May have to open to see if it is physically always in contact, or it could be a deeper issue on the board. Hard to say.
Sent from my SGH-T999L using Tapatalk 4
Click to expand...
Click to collapse
Ok I just see T999 on the label.
How can it be a hardware issue when I never dropped the phone or anything. I was just thinking it was because I rooted the phone because it happened about a week after I rooted it. It was working one minute and then a couple hours later when I took it out of my pocket it was off and I tried turning it on and all that stuff started happening. I will definitely check the power button though. Thanks for the help.
Also another piece of info to add. When I plug it in to charge both the battery charging symbol and red light will sometimes turn on and then it crashes/goes black similar to what happens when trying to power up the phone. Not sure if that helps at all. Thanks!
If my phone was hard bricked I wouldnt be able to turn it on at all correct? Im trying to figure out if I will need to get this thing jtagged or something in order to get it working again.
phillycheese917 said:
How can it be a hardware issue when I never dropped the phone or anything.
Click to expand...
Click to collapse
Physical damage is not a prerequisite of hardware failure. Ever have a hard drive go bad? Did you drop it first?
Aerowinder said:
Physical damage is not a prerequisite of hardware failure. Ever have a hard drive go bad? Did you drop it first?
Click to expand...
Click to collapse
True, however I just find it odd that I rooted the phone and a week later it happened. That is why I am leading towards an issue involving that and not hardware damage.
If it was a problem with rooting, it would have gone south right away. Many people are having these button issues recently. And you don't have to drop it, like aerowinder said, but you do use the button right? Moving parts wear out. Hardware fails. That's really all there is to it. While I could be wrong in my diagnosis, I don't think that will prove to be the case here.
Sent from my SGH-T999L using Tapatalk 4
It does most certainly sound like a hardware issue in the power button. I read another thread very similar to this same thing on the T999.
KAsp3rd said:
It does most certainly sound like a hardware issue in the power button. I read another thread very similar to this same thing on the T999.
Click to expand...
Click to collapse
Any suggestions on what to do from here? I dont think the phone is under warranty anymore.
I took the back casing off to see if the button is getting stuck or anything, but all the mechanics look normal.
phillycheese917 said:
Any suggestions on what to do from here? I dont think the phone is under warranty anymore.
Click to expand...
Click to collapse
I would recommend searching around for others who have had the same issue and seeing what their resolutions were. I've not seen many on here but google turned up quite a few.
KAsp3rd said:
I would recommend searching around for others who have had the same issue and seeing what their resolutions were. I've not seen many on here but google turned up quite a few.
Click to expand...
Click to collapse
Thanks guys! I found a good thread on here about the S3 sudden death thread. Im going to read up on that and see what I can do. It was just tough to find since I was thinking it was bricked but the descriptions for this power button sudden death thing sound spot on. Hopefully I will be able to get everything back in working order.

[Q] Samsung Galaxy S3 Completely Dead

Forum Noob here, I was using my Galaxy S3 (Wind) and all of a sudden the screen went black and it turned off. Something similar had happened a couple hours before and the phone wouldn't turn on through the power button so I simply took out the battery and put it back in and it worked. Then when it happened for a second time I tried the same thing but to no avail the phone stayed dead.
So far I've tried:
Using another GS3 Stock Battery
Tried getting into download and recovery mode
Tried charging it (I do know that the battery is charging since I checked it on another phone. The red light is not on but it turns on when I take out the battery and then plug it in. After 20-30 seconds of battery insertion the red light goes away and is completely unresponsive all that time)
Tried Keeping the battery out of the phone for a couple of hours (Suggested by a friend)
Also Tried connecting it to a pc, and it only connects when I keep the battery out. When it finally connects it tries to install drivers for "QHSUSB_DLOAD" but fails.
I have no idea what's happening to my phone and I would like to get it fixed as soon as possible. After some searches I've narrowed down to either a Hard Brick or a Sudden Death Syndrome but it doesn't completely match with all the characteristics of either problem. I greatly appreciate any help and I would like to know what exactly the problem is and what my best viable option.
Thank you.
Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Don't know why, but it's bricked. But you mentioned it started working at one point when you put the battery in. So if you take it out, then put it back, does the phone automatically try to turn on by itself?
Qhsusb is a definite indicator of a brick, but if your power button is faulty it may have caused the brick by rebooting over and over without ever fully booting up. Basically causing corruption somewhere.
There's a debrick thread stickied in development, but if the button is also faulty it may not help for long.
Sudden death is only describing a problem the international models had after release. Doesn't apply to ours in that way.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.
TheSoldierDude said:
Yeah, when you put the battery back in it doesn't do anything. Also I don't think the power button is faulty I mean it's been working fine for the last year didn't really give me any problems.
Click to expand...
Click to collapse
Only reason I suspect the power button is you mentioned you couldn't get it to turn on using the button, but removing/replacing the battery worked. And it can work perfectly and then fail out of nowhere. So goes when you have plastic parts! But lots of people have had issues with this button recently.
Wasn't trying to convince you that was the problem, just letting you know it's a potential culprit.
But if you think it's ok, then try to use KAsp3rd's debrick thread and see if that gets you going again.
Sent from my SGH-T999 using Tapatalk
If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.
Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.
ssingh0247 said:
If it's completely dead then it's most likely hard bricked. My phone just got hard bricked so you will need to buy a JIG of Ebay. If it's not that then try reflashing your ROM or re rooting it. If none of that works then just take your phone in too wherever you bought it from and have them fix it. Oh a JIG is a small USB that will re write it and force it into download mode.
Click to expand...
Click to collapse
Since they are seeing the QHUSB_DLOAD (which is technically a hard brick) a simple USB jig wouldn't work, however they can attempt to use my recovery method. It's at no cost and just takes some time and reading.
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Remove and reinsert battery. If it turns on by itself, you are probably right about the button.
Sent from my SGH-T999N using Tapatalk
You're Right I believe
tomy1986.nt said:
Your phone in stock rom ? If stock rom that is suddenly dead mean bad emmc on the logic board with my experience.
Click to expand...
Click to collapse
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?
Nope
P06o said:
When you attempt to restart your phone, does anything come up at all? I've been having issues over the past week, culminating in a device that won't charge, and won't complete a boot sequence. I get as far as the Samsung splash screen (and occasionally the first snippet of the ROM's splash screen) and then....a black screen and a quick buzz. Then the whole process repeats. In my case, I believe it's the power button.
Click to expand...
Click to collapse
Nothing happens at all.. its completely dead, simply a paper weight.. a very bad one of sorts
TheSoldierDude said:
I went to a Samsung service center and they told me the motherboard had to be replaced.. I did some searching and found this http://forum.xda-developers.com/showthread.php?t=2178484
I've come to the conclusion that it was indeed a bad emmc (Yes, I was using stock ROM).. Any thoughts?
Click to expand...
Click to collapse
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.
Thank you
Perseus71 said:
If it indeed is a Bad EMC then it should be In Warranty Repair as Samsung does offer that. If you didn't have Insurance that is.
Click to expand...
Click to collapse
Nope.. xD 3 months off warranty, and yes I got it repaired from Samsung.. Motherboard was replaced, $300.. :|
Thanks to everyone helping out though
I can't believe I didn't know about these forums before :good:
Samsung Galaxy S3 died-black screen
my s3 gone black,its not getting turned on.there was red light(indicator) for some time before i tried to restart but when i tried to switch on. it's completly died,i am not getting any display.i have purchased in UK, unlocked using it now in India.some guys told me it would because of motherboard issue (if i replace motherboard it in India will it work normal,is there any possibility?)how to fix it?please give me some solutions.
screen not working
Hi all. In my s3 the red light is flashing fast. Also the screen is black but it works. Also the phone works and I can receive phone calls. Every few minutes the screen turns on for a sec and goes off again. I can feel the vibration when I touch the screen. Pkease help me.
Thanks
hard bricked
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?
syben7 said:
same issue, totally dead, short red light when connecting usb be, tried this http://forum.xda-developers.com/showthread.php?t=2439367 but nothing happens when holding power button, any possible help?
Click to expand...
Click to collapse
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Answered in the other thread. Just fyi, its best to only ask your question once, in one thread. It gets messy and confusing when different things are mentioned/attempted in different threads for the same issue.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
yea, sry about that, was actually trying to get 10 posts in so that i could go post in the dev thread concerning this, gonna check out the method you sent, thanks a ton man!
STUCK
Well my s3 (us cellular r530u), has no boot but has a red led without the battery. Is there a debricking procedure? And if so..where can i find a debrick file.
There is for us. But you need to be in Sprints forums. Theres nothing for your device here, and I dont know what they have over there. Good luck though!
Sent from my SGH-T999 using Tapatalk

SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!!

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
Click to expand...
Click to collapse
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
He said that he can't get into recovery mode. He said it won't turn on at all.
mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
Click to expand...
Click to collapse
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.
Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.
1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Click to expand...
Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
Click to expand...
Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
Click to expand...
Click to collapse
Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
Click to expand...
Click to collapse
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
Click to expand...
Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.
Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

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