HTC Deisre connectivity problem - Desire Q&A, Help & Troubleshooting

hei eveyone i am new to xda developers forum. so am posting this in the QA board. My HTC Desire has radio problem i think. it shows me network strength full though its fake, whenever am calling that number gives an out of service message. i have updated my radio to its latest, even used several roms, stock roms , flashed with RUU . but **** happens again and again. pls anybody who have survived this or resolved this show me some way. :crying:

tanmoyrock said:
hei eveyone i am new to xda developers forum. so am posting this in the QA board. My HTC Desire has radio problem i think. it shows me network strength full though its fake, whenever am calling that number gives an out of service message. i have updated my radio to its latest, even used several roms, stock roms , flashed with RUU . but **** happens again and again. pls anybody who have survived this or resolved this show me some way. :crying:
Click to expand...
Click to collapse
If you have even flashed a RUU, then it may be a hardware problem. Try with another sim card. Same thing happening?

abaaaabbbb63 said:
If you have even flashed a RUU, then it may be a hardware problem. Try with another sim card. Same thing happening?
Click to expand...
Click to collapse
yes same thing for other sim cards too.

tanmoyrock said:
yes same thing for other sim cards too.
Click to expand...
Click to collapse
As abaaaabbbb63 mentioned, this must be hardware problem. My old Desire has same problem and after changing sim, moving to a new ROM and doing many crazy things I have to buy a new Desire (I love this device :laugh

jnovax said:
As abaaaabbbb63 mentioned, this must be hardware problem. My old Desire has same problem and after changing sim, moving to a new ROM and doing many crazy things I have to buy a new Desire (I love this device :laugh
Click to expand...
Click to collapse
but can we get a help from the service centers? if i paying them the repairing charge?

tanmoyrock said:
but can we get a help from the service centers? if i paying them the repairing charge?
Click to expand...
Click to collapse
I don't think this old Desire could be repaired, especially in my country.
But you could give it a try, just make sure to ask for the price. Sometimes it's better to buy a new one :laugh:

jnovax said:
I don't think this old Desire could be repaired, especially in my country.
But you could give it a try, just make sure to ask for the price. Sometimes it's better to buy a new one :laugh:
Click to expand...
Click to collapse
yes thats the matter, if they ask for somehing huge then it will be meaningless not to buy a new phone. anyway thanks. i have already submitted it to the serice center. lets cee what they would say.

Related

[Q] Touchscreen doesnt work anymore?

Hey guys.
Maybe somebody could help me with my problem. I debraned my DHD from T-mobile some month ago... rooted it, installed Bootloader, Rom Manger and Clockwork recovery...
all works fine... then i installed Leedroid 2.3.2.. all worked fine, system was stable.
Then some weeks ago, i noticed, that my touchscreen doenst work anymore... I turned the phone off, took the accu out w8 some mins, rebooted over CW.. then it wokred again...
today i got a phonecall, wanted to take it... again... no reaction from the touchscreen or the keys down.... i tried all today, wiped all data, did a recovery, installed new ROM's.. nothing worked.. the volume buttons and the power button did work... i dunno what to do anymore?
i already flashed a RUU over it... still the same
Maybe anbdy got some ideas?
Greetz
Sounds like a hardware fault to me.
Sent from my Desire HD using XDA App
Has to be Hardware Related, if it was anything to do with the Software than there would have been more than one instance of this error, which I have never seen nor heard off, but also wiping the phone should fix the problem, also given the pattern the phone followed if working then breaking, it deffinatley sounds like a temperamental fault. Hope I helped.
Sent from my Desire HD using XDA App
Yep, a long winded version of exactly what I said. ;-)
Sent from my Desire HD using XDA App
so what i should try now ?
Pr3muToS said:
so what i should try now ?
Click to expand...
Click to collapse
Depending on where you bought it from, contact HTC or your Carrier, however if you bought it from a shop that sells phones on behalf of a Carrier then you will have to take it to there.
So basically what I'm saying is, contact the place where you got the phone from, it has a 12 month warranty which means all Desire HD's to date are still covered.
Sorry, I don't know what country you are from, but in the UK we have a shop called 'The Carphone Warehouse', they sell phones on a selection of different networks, and they sell you an unlocked phone, with the carrier SIM in. In this case, you would contact the shop, NOT the carrier, as it's the shops phone? Sorry if I have confused you.
Well lucky for you, you can revert the phone back to stock without needing to use the touchscreen. Make sure you flash a official ROM and do ENG S-ON before sending it in for repair.
ErOR22 said:
Well lucky for you, you can revert the phone back to stock without needing to use the touchscreen. Make sure you flash a official ROM and do ENG S-ON before sending it in for repair.
Click to expand...
Click to collapse
Software modifications no longer void warranty, its still android.

[Q] Changing region and language of HTC one x

Hello Guys,
I am a newbie here & would appreciate your help in following matter.
I bought a HTC One X from Bangkok and i m using it in India now.I am facing following issues.
1. I suspect that the phone that i bought was AT &T locked phone earlier and i might have been cheated by the seller in this regard. My question is how do i confirm whether this is an AT&T unlocked Phone?
2. The language of applications installed on the Phone is chinese and i cant seem to get rid of the language even after changing the language from settings page. How do i get it to be in English completely?
3. Indian carrier SIM apart from CELLONE does not detect or register on any network here. and the SIM slot is a normal one not a micro SIM Slot. Does this Phone require any special kind of SIM card?
4. Even Google Play is not there. whenever i try to download anything a page in chinese opens up. And i do not know chinese.
4. Will rooting of my phone help in any of these regard? I even dont know whether this Phone was a rooted one.
Please Help somebody....
Thanks & regard..
Nix.
You are the proud owner of Chinese knock off. Sorry to hear you got fleeced.
maxilick said:
You are the proud owner of Chinese knock off. Sorry to hear you got fleeced.
Click to expand...
Click to collapse
Well i am sure that its not a chinese knock off atleast.. but this may be AT&T unlocked, that i am confused about...
Got to<settings <about<software information. Take a screenshot and post here.
here is the screenshot.. plz help dude.. i am all confused right now
Looks like it could be a really old build of HK firmware, but the kernel date doesn't make sense.
Try flashing the latest HK RUU (1.29.708.15) http://www.filefactory.com/f/7cc7b2fbdd03c031/
I'll leave it to you to find a username and password that works, but it's been posted in this forum more than once.
Strange, Also you mentioned that the phone takes a full sized sim not micro sim. Check the HOX's spec sheet and you will find that they were manufactured with micro sim slot only.
Maybe it IS a knock off OR someone modded the build.prop and sold you a Desire X?
i am uploading my factory mode screen. Please see if you guys can help
The number of speaker holes are less that the genuine one x. I think you have been fooled. The Hboot that you have is different. Check the attached pic.
Well this just gets stranger and stranger.
Doesn't look like a real One X I'm afraid.
ghori1989 said:
The number of speaker holes are less that the genuine one x. I think you have been fooled. The Hboot that you have is different. Check the attached pic.
Click to expand...
Click to collapse
yeah, it definitely seems that i have been fooled now. Any ways, is there any way to know the device hardware configuration, so that i may be able to flash it to atleast use it here in India.
Is there any ROM compatible to any handset?? If so, Then how do i go with it?
kumar.abhineet said:
yeah, it definitely seems that i have been fooled now. Any ways, is there any way to know the device hardware configuration, so that i may be able to flash it to atleast use it here in India.
Is there any ROM compatible to any handset?? If so, Then how do i go with it?
Click to expand...
Click to collapse
I was trying to be sensitive in my previous posts, and felt for you. Best you leave the rom as is, chances are if you try flashing you could end up with a brick.
sorry to bring this post back to life.. but need help.
my cousin from europe gave me his old HTC One X for my parents to use. but they need that to be in traditional Chinese language system.
can someone help me? I have posted up the SW and kernal version for your reference.
Thank you.

Broken WiFi and Bluetooth

Hi all. My phone felt on the floor from 1,5 metres and now I get errors while trying to switch on bluetooth or wifi. I wiped all, flashed stock rom with stock boot.img and already done all can I do in terms of software modifications.. Also I deassembled it to be sure any cable is disconnected. In fact seems that all is ok . Surely is an hardware fault but I don't know where wifi and bluetooth hardware is. Can anyone help me telling me where they are ? Maybe with a photo of the internal part of the hox to indicate them.. Maybe I didn't look with attention for a disconnected cable or a broken part..
Also my cpu is unable to go in deep sleep now..
Please help me guys
Mikyno said:
Hi all. My phone felt on the floor from 1,5 metres and now I get errors while trying to switch on bluetooth or wifi. I wiped all, flashed stock rom with stock boot.img and already done all can I do in terms of software modifications.. Also I deassembled it to be sure any cable is disconnected. In fact seems that all is ok . Surely is an hardware fault but I don't know where wifi and bluetooth hardware is. Can anyone help me telling me where they are ? Maybe with a photo of the internal part of the hox to indicate them.. Maybe I didn't look with attention for a disconnected cable or a broken part..
Also my cpu is unable to go in deep sleep now..
Please help me guys
Click to expand...
Click to collapse
Google for a YouTube tutorial on changing screen or something, they often explain what each part is as they are disconnecting or reconnecting
Sent from my HTC One X using Tapatalk 2
nogotaclue said:
Google for a YouTube tutorial on changing screen or something, they often explain what each part is as they are disconnecting or reconnecting
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I tried but didn't find any detailed tear down.. Can u help me please ? I am thinking of changing the mobo by myself..
This site/article may be able to help you
landoftechnology website
htc one x hardware issue causing wifi issues <--- try googling this, and the correct site/link should come up, it is not letting me post a URL
Good luck!
WarpSeeker said:
This site/article may be able to help you
landoftechnology website
htc one x hardware issue causing wifi issues <--- try googling this, and the correct site/link should come up, it is not letting me post a URL
Good luck!
Click to expand...
Click to collapse
It's not this issue.. I mean wi fi is not working anymore.. It doesn't switch on because it felt on the floor..
What about changing the motherboard ? http://www.ebay.com/itm/HTC-ONE-X-S...rd-With-Cameras-AS-IS-For-Parts-/251255883891 with this one ? Is the tegra chip present ? I need only to swap them?
Mikyno said:
I tried but didn't find any detailed tear down.. Can u help me please ? I am thinking of changing the mobo by myself..
Click to expand...
Click to collapse
this video is for screen replacement but it shows how to remove and replace mobo https://www.youtube.com/watch?v=OIeO0DueMcg
I hope you are not thinking of buying the mobo in the ebay link? it states "untested", "moisture sticker activated" and "ripped cable"!!
nogotaclue said:
this video is for screen replacement but it shows how to remove and replace mobo https://www.youtube.com/watch?v=OIeO0DueMcg
I hope you are not thinking of buying the mobo in the ebay link? it states "untested", "moisture sticker activated" and "ripped cable"!!
Click to expand...
Click to collapse
Thanks .. Where I can buy it at a decent price ? It costs like 160 euro..
Mikyno said:
Thanks .. Where I can buy it at a decent price ? It costs like 160 euro..
Click to expand...
Click to collapse
Don't know which country you are in, but they are going for about £70 on UK site. Alternatively have you considered just buying the antenna boards? I have seen those going on UK eBay for just under £15
Sent from my Awesome One X on ViperX 3.5.5 using XDA Premium
nogotaclue said:
Don't know which country you are in, but they are going for about £70 on UK site. Alternatively have you considered just buying the antenna boards? I have seen those going on UK eBay for just under £15
Sent from my Awesome One X on ViperX 3.5.5 using XDA Premium
Click to expand...
Click to collapse
Can u link it in a private message? Both of them please.. I can't use wifi or bluetooth and I am really really sad
Mikyno said:
Can u link it in a private message? Both of them please.. I can't use wifi or bluetooth and I am really really sad
Click to expand...
Click to collapse
PM'ed you

HOX Screen problems, help !!! (video/photos attached)

Hi !!
I have a huge problem with my HOX. I've had this for a while and tried two factory resets and I just dont know what to do anymore. I contacted HTC but they said the problem was probably due to an app that I installed. I dont agree so I used the phone today after a factory reset and no installed apps and after a while I got the same problems. Here is a video that sums it all up...........
http://youtu.be/RoypOXbgWBI
Does anyone have a clue to whats wrong and is there a solution for it ???? I will contact HTC again and I want them to check out the phone because I just cannot use it anymore. Oh, and is anyone else having these problems and were they solved ???
Thanks !!
biancka said:
Hi !!
I have a huge problem with my HOX. I've had this for a while and tried two factory resets and I just dont know what to do anymore. I contacted HTC but they said the problem was probably due to an app that I installed. I dont agree so I used the phone today after a factory reset and no installed apps and after a while I got the same problems. Here is a video that sums it all up...........
http://youtu.be/RoypOXbgWBI
Does anyone have a clue to whats wrong and is there a solution for it ???? I will contact HTC again and I want them to check out the phone because I just cannot use it anymore. Oh, and is anyone else having these problems and were they solved ???
Thanks !!
Click to expand...
Click to collapse
Read here, this problem seems to be diffused http://forum.xda-developers.com/showthread.php?t=2276044 someone suggest to send the phone to Repairem.com ...
Mat08.cc said:
Read here, this problem seems to be diffused http://forum.xda-developers.com/showthread.php?t=2276044 someone suggest to send the phone to Repairem.com ...
Click to expand...
Click to collapse
Thank you for your reply. I have just seen at least 6 videos on youtube with the same problem and what I can tell from the comments........there are a lot of people with this problem. I've already send HTC an email and hopefully they are going to acknowledge the problem and replace my phone (fat chance, right ???).
Oh, and I am from The Netherlands so I dont think sending my phone to the USA is a good idea.........but thanks for the suggestion
If you haven't rooted your phone, send it in for warranty...
Sent from my HTC One X using xda app-developers app
Have you rooted your hox ? If you have could be a bad app like htc say, what i would do is make a backup of your current rom dl a rom (viperjb) do a full system wipe flash the zip file then go into fastboot flash the boot.img & dont forget to fastboot erase cache. Then without installing apps see if the problem is still there if it isnt install your apps one by one test again if its there before installing any apps it is proberly a hardware fault so either send it back to your provider or htc. Hope this helps in some way.
Sent from my HTC One X using xda premium
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
biancka said:
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
Click to expand...
Click to collapse
Good luck
sent from my N7 & having a Beer or 3
biancka said:
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
Click to expand...
Click to collapse
Restore your HOX to the stock rom and relock the thing (lots of guides out there) and then contact HTC about your problem if it still exists. I've had good experiences with HTC warranty in the Netherlands (and yes, i was unlocked too). And with good I mean that they weren't whining about it being unlocked, their actual service was very bad..
WiiiLDFARMER said:
Restore your HOX to the stock rom and relock the thing (lots of guides out there) and then contact HTC about your problem if it still exists. I've had good experiences with HTC warranty in the Netherlands (and yes, i was unlocked too). And with good I mean that they weren't whining about it being unlocked, their actual service was very bad..
Click to expand...
Click to collapse
He's saying he hasn't rooted. So he must be on stock rom.
Sent from my HTC One X using xda app-developers app
Right now it's back to a factory reset and nothing else on it and the problem is still there so HTC cannot use the excuse that it's an app that is causing this problem.
Oh, and me is a she
biancka said:
Right now it's back to a factory reset and nothing else on it and the problem is still there so HTC cannot use the excuse that it's an app that is causing this problem.
Oh, and me is a she
Click to expand...
Click to collapse
Stand your ground with them
Sent from my HTC One X using xda premium
elsworth1983 said:
Stand your ground with them
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I am going to give it my best !!
Well, just phoned HTC and they are not going to give me a new phone. They will only offer that after a third repair. So I am going to let them repair the phone. This will be my second repair so who knows.........I might have a new phone next month !!!
biancka said:
Well, just phoned HTC and they are not going to give me a new phone. They will only offer that after a third repair. So I am going to let them repair the phone. This will be my second repair so who knows.........I might have a new phone next month !!!
Click to expand...
Click to collapse
Well a repair should fix your HOX right? And if it won't then they cant do a whole lot more than offer you a new one right? Just to bad it takes up a lot of time to arrange everything...
Well, phone was picked up today........will keep you all updated. I also posted my youtube video to the facebook page of HTC Nederland. I wonder if anyone is going to reply to it
I just received my repaired HOX !! According to the included paperwork the display module was replaced. I hope that that solved the problem. I will keep you all updated
I cannot believe this !! Now I have a whole new problem !!!! Within one hour of getting the phone returned to me I found out this.......
http://youtu.be/8xbPCiNg148
Unbelieveable !!!!!!!!!!!!!!!!!!!!!!!!!!!! I have already send out a new email to HTC and they are probably going to tell me they are going to pick up the phone for another repair. I guess it's time to take legal action !!!
biancka said:
I cannot believe this !! Now I have a whole new problem !!!! Within one hour of getting the phone returned to me I found out this.......
http://youtu.be/8xbPCiNg148
Unbelieveable !!!!!!!!!!!!!!!!!!!!!!!!!!!! I have already send out a new email to HTC and they are probably going to tell me they are going to pick up the phone for another repair. I guess it's time to take legal action !!!
Click to expand...
Click to collapse
That's just bad man #HtcFail
sent from my N7. JD time with a splash of coke
Another update from me. To my surprise I received a new HOX today and sofar it is working like it should work. No silly black screens etc. Hopefully I can enjoy this phone till the end of april 2014....then it's time to say bye bye to HTC

[Q] Htc One X shutting down randomly

hi
i brought my HOX around october 2013 time, i brought it refurbished off ebay.
about a month after, it started to get sim card errors, such as no sim inserted or no signal when everyone else had signal(i know its no the sim card), ever since then its been getting worse, now about 2-3 or even more, times per day it will just randomly shut off, if i play a game, listen to music etc, it also does this when i have no signal. after i turn it back on, it will just turn off again, the only way to prevent this is to remove the sim card tray then push it back in about 3 minutes later.
is anyone having or has had this problem?
thanks for helping me
taylud said:
hi
i brought my HOX around october 2013 time, i brought it refurbished off ebay.
about a month after, it started to get sim card errors, such as no sim inserted or no signal when everyone else had signal(i know its no the sim card), ever since then its been getting worse, now about 2-3 or even more, times per day it will just randomly shut off, if i play a game, listen to music etc, it also does this when i have no signal. after i turn it back on, it will just turn off again, the only way to prevent this is to remove the sim card tray then push it back in about 3 minutes later.
is anyone having or has had this problem?
thanks for helping me
Click to expand...
Click to collapse
hi! no, never had such an issue... are the sim card electric contacts oxidized?
lukes91 said:
hi! no, never had such an issue... are the sim card electric contacts oxidized?
Click to expand...
Click to collapse
i dont think, they dont look it, ive only had the sim for about 3-4 months
stock rom, kernel and recovery?
lukes91 said:
stock rom, kernel and recovery?
Click to expand...
Click to collapse
stock, not rooted yet
taylud said:
stock, not rooted yet
Click to expand...
Click to collapse
have you tried to hard reset your hox?
lukes91 said:
have you tried to hard reset your hox?
Click to expand...
Click to collapse
no, ill try that later
taylud said:
no, ill try that later
Click to expand...
Click to collapse
ok, if it doesn't fix i would send it to assistance... or try to root it and flash a custom rom/kernel, but this way you loose warranty... the choice is up to you
lukes91 said:
ok, if it doesn't fix i would send it to assistance... or try to root it and flash a custom rom/kernel, but this way you loose warranty... the choice is up to you
Click to expand...
Click to collapse
ok thanks, the only problem is i brought it refurbished off ebay, so i dont know if it has any warranty left
taylud said:
ok thanks, the only problem is i brought it refurbished off ebay, so i dont know if it has any warranty left
Click to expand...
Click to collapse
if there is no warranty anymore i suggest you to root and flash a custom rom/kernel...
lukes91 said:
if there is no warranty anymore i suggest you to root and flash a custom rom/kernel...
Click to expand...
Click to collapse
ok will that sort it, what if its a hardware issue
Alright, I don't know if I will be much help here. The thing about HTC One X especially my one after I messed up my battery by playing games on my phone and watching movies while it was on charge. After that it used to randomly shut itself down around 40% then turn itself on and it did it multiple times. I reckon it is a battery related issue. I would but a new battery preferably from the HOX+ which is a 2040mah battery bigger than the HOX one 1800mah. After I replaced my battery everything has been fine.
taylud said:
ok will that sort it, what if its a hardware issue
Click to expand...
Click to collapse
you have to send to assistance...
lukes91 said:
you have to send to assistance...
Click to expand...
Click to collapse
ok will try the software first, then ill see about the battery

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