I've had some problems with my phone recently as it keeps rebooting itself (sometimes when charging and the battery gets hot.. sometimes randomly). When this happened a few months ago it got to a point where almost everything stopped working.. I did a factory reset but no joy so I took it to a phone shop and the guy said he flashed it and everything seemed to work again for another couple weeks then the rebooting started again but less frequently. Its now become a daily thing and today everything has stopped working again.. my call list.. text & emails won't update if a new message comes in I can't see anything in the list. I keep getting a popup telling me that Open Sense Plugin Manager has unexpectedly stopped along a couple of other error messages. I can't install anything either.
Any suggestions on how to solve this? I'm getting more than streesed by this!
Is it still rebooting? You could use an RUU and it might solve the issue but it might not. A bit of hit and miss if you ask me. If it is still rebooting because its getting hot, give HTC a ring.
Meaple said:
Is it still rebooting? You could use an RUU and it might solve the issue but it might not. A bit of hit and miss if you ask me. If it is still rebooting because its getting hot, give HTC a ring.
Click to expand...
Click to collapse
What's an RUU?
It got to a point last night where it wasn't turning on at all just getting to the T-Mobile screen and then back to the HTC screen continuously. I managed to do a system reboot which stopped the error messages I was getting but it was still doing a number of reboots. Seems to have settled now but obviously there's still an underlying problem there.
Will def be giving HTC a call in a while but want to avoid sending it to them unless absolutely necessary.
Hey,
I know theres a lot of threads about htc/android phones freezing and crashing/rebooting but none of them really described my exact situation. And since it's getting worse and worse and driving me crazy, I wanted to ask for help.
As the title suggests my HTC Desire keeps freezing and crashing (sometimes rebooting, too).
It all probably started shortly before I first rooted my device, following the great sticky noob-tutorial. First problem was, that sometimes my phone wouldn't wake up from standby, especially after I a missed call (rooting didn't solve that problem).
Some time later, now rooted and with a custom ROM, I noticed, that sometimes when I wanted to use my phone, it showed the PIN-screen, which obviously means, that it rebooted quietly (don't remember if this also happened before rooting).
A few days ago it started to completely freeze, when connected to the charger. Orange LED showed it was charging but no reaction to pressing any buttons or disconnect the charger.
Since yesterday it also crashes randomly in standby mode (can't wake it up) or e.g. when watching a video (just freezes the device, no reaction to button-pressing, screen stays on etc.)
now I am running the stability test with the charger connected - no problem for 1h10min til now...
The ROM I am running is the latest cool sense (problems also existed before the latest update)
No modification of CPU (I used to use SetCPU but since I thought that would cause the problems I uninstalled it -> no improvement)
What could be the problem here? (And how can I solve it, of course?)
Anything else than a full wipe, which could help? (that would be my last option...)
Thanks for helping...
it just happened again -.-
I was just backing up some apps with titanium backup and in the middle of scrolling through the list - freeze!
dunno what to do...
is this hardware or software related?...
Hello.
It would be pretty easy if it is a soft problem. This kind of problems are usually dealt with by installing another ROM and see if the problems persist. So if you want to try and eliminate the last option, go and install another ROM, it can be a Stock ROOT-ed ROM, Sense or anything.
The fact that you mentioned your phone was crashing even before rooting got me thinking it is a motherboard fault. I've read some threads in which people had the same problems, and in the end they all got to the same conclusion: motherboard fault. The only resolve with this is to get it to guarantee.
So first of all try installing another ROM and if the problems persist, you will need to install a RUU and see if this one eliminates your problem. If not then I don't know if there is anything else you could do, besides getting it to the guarantee.
I wait for your progress.
Hi,
thanks for your reply.
The funny thing is, that I didnt have those problems with this ROM in the beginning. Everything was fine, that's why I was using it the whole time. But as I said before, it became worse by and by... thats why I thought it could be an app or so...
that would be a recent list of apps: appbrain.com/user/marioiram/
Cannot even sync my newest list, because after freezing while watching a video, it froze again shortly after reboot... still getting worse
Try reinstalling the ROM or installing another ROM.
hm.. just when I was thinking about following your advice, my desire stopped freezing xD
no crash, no freeze oder reboot since my last post.
I even tried to force it by watching videos, playing games, connect to the charger etc.
everything is fine... strange.
Will see for how long
Well this is good news. Just keep in mind what you can do if the rebooting comes back. Hope it doesn't
Well, it did xD
Now even shortly after reboot. I'll try ROM changes as soon as I get home but there's something I noticed: it often freezes when it's supposed to display a whatsapp notification and sometimes it seems there's a problem with the sdcard (just bought a new one because my old one went nuts). Sometimes the notification 'sdcard was removed unexpectedly' (translated from German) is appearing, but after waiting a few minutes everything is fine again...
Well I'll try some stuff when there's time...
Sent from my HTC Desire using XDA App
Hi:
I just wanto to let you know that I had the same issue, so I decided to send it to SAT, they changed the motherboard...
my problem now (with the new motherboard) is everytime I root my phone and use a cooked ROM, then freezes/crash again... ONLY works with the official ROM...
please let me know if you solved you problem pls... and how? of course...
I copy the link of my post (just in case helps to you)
http://forum.xda-developers.com/showthread.php?p=15103560#post15103560
best
SCeesarin
Hmm... I don't know what i did (nothing, actually) bit since my last post it runs stable... Absolutely nothing like freezing or crashing... Strange
Sent from my HTC Desire using XDA App
Note: this has happened with versions 4.1.x and 4.2.x both, always on a rooted stock image (I do not use any custom roms on a regular basis).
The Problem:
After a call that I initiated (regardless of the call duration, happened after 1minute calls, aswell as after 20+ minutes calls) then phone stops responding after I move it away from my ear (instead of turning the display on and letting me terminate the call). After that the only solution was to pull the battery or to wait for a "application not responding" message. On the ocassions where I was waiting for the ANR screen after force stopping the application everything went back to normal.
The occurrence of this seems to be totally random, and I was not able to reproduce the problem on purpose. I've tried to do a manual force stop + clear data/cache for com.android.phone but that didn't resolve the issue.
At times it seems like its fixed, not happening for days or weeks, and at times it strikes after 3 calls in a row.
The particular error was happening even after full factory resets and stock image flashing.
Any ideas?
im currenty using liteROM 0.9.0 first 3 days work fine, but after i found this problem.. can anyone help me..
+1.
My phone.android repeatedly shut down in Gingerbread. Only fix i could find was upgrading to ICS.
when arldft
Hmmm.... that is weird, i´m also using LiteRom 0.9, never had that issue, first time i flashed the custom rom i did see that message a couple of times, but no big deal just reeboot and no probs. after that though i decided to install the rom from scratch, never had an issue with it since. only problem ive had is the toggle for gps sattelites and mobile connection giving me some issues, nothing a reeboot cant resolve.
my advice would be to backup all your info & apps and start from scratch. or boot to CWM and fox permissions.
hope i helped
I had similar issues with GB. I was using the latest Osimood rom. Upon receiving a call, my phone screen would go blank (the way it normally does when switching to a call) but then it would freeze. The ringtone would not ring and after a few seconds of this, the phone would go back to the last app and the network signals would be gone. After a few more seconds, the network signals would be back. The same thing would happen if I received another call. The only fix was to reboot the phone.
The annoying part was that there would be NO way for me to tell who was calling me since I would never see their name and no entry would be made in the phone log. I didn't have any success with treating that problem. While it didn't happen very often, the few times it did would be very annoying since I'd often find out several hours later that I had missed an important call.
I've just switched to Pacman rom today in the hopes that this was a rom issue and will be gone now. Let's see.
hi guys, i got a d855 and i have some issues which i think they may be stock rom's bugs and i d like to hear your opinion. I have the latest ota V10h-EUR-XX btw.
1) Every time i restart it appears in the notification panel the "voice mate" shortcut. I remove it using the edit at far right but still it reappears every time i reboot the phone.
2) Sometimes after an unanswered call or message the screen turns on as usual but it doesnt turn off. Ofc i ve selected to shut off at 30 seconds from the settings. Even if i change the settings to like 15 seconds the screen still wont turn off unless i manually lock it. This problem fixes if i restart the phone.
3) Every time i boot my phone i get this message: "unfortunately the process com.google.process.gapps has stopped"
So is there someone else who experiences these kind of issues?
wow, these 3 bugs are new to me. haven't experienced any of those at all.
I'm on V10J global though.
You're having permissions issues.
I'd bet my left testicle that a fresh flash back to stock will fix all 3 of your issues.
+1 on the voice mate .. irritating ~
I've encountered the screen on issue - although not only did the screen stay on after a missed call, the phone also became and remained completely non-responding, no screen input registered. Had to reboot manually. It happened only once in 3 weeks though.