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Hey,
I know theres a lot of threads about htc/android phones freezing and crashing/rebooting but none of them really described my exact situation. And since it's getting worse and worse and driving me crazy, I wanted to ask for help.
As the title suggests my HTC Desire keeps freezing and crashing (sometimes rebooting, too).
It all probably started shortly before I first rooted my device, following the great sticky noob-tutorial. First problem was, that sometimes my phone wouldn't wake up from standby, especially after I a missed call (rooting didn't solve that problem).
Some time later, now rooted and with a custom ROM, I noticed, that sometimes when I wanted to use my phone, it showed the PIN-screen, which obviously means, that it rebooted quietly (don't remember if this also happened before rooting).
A few days ago it started to completely freeze, when connected to the charger. Orange LED showed it was charging but no reaction to pressing any buttons or disconnect the charger.
Since yesterday it also crashes randomly in standby mode (can't wake it up) or e.g. when watching a video (just freezes the device, no reaction to button-pressing, screen stays on etc.)
now I am running the stability test with the charger connected - no problem for 1h10min til now...
The ROM I am running is the latest cool sense (problems also existed before the latest update)
No modification of CPU (I used to use SetCPU but since I thought that would cause the problems I uninstalled it -> no improvement)
What could be the problem here? (And how can I solve it, of course?)
Anything else than a full wipe, which could help? (that would be my last option...)
Thanks for helping...
it just happened again -.-
I was just backing up some apps with titanium backup and in the middle of scrolling through the list - freeze!
dunno what to do...
is this hardware or software related?...
Hello.
It would be pretty easy if it is a soft problem. This kind of problems are usually dealt with by installing another ROM and see if the problems persist. So if you want to try and eliminate the last option, go and install another ROM, it can be a Stock ROOT-ed ROM, Sense or anything.
The fact that you mentioned your phone was crashing even before rooting got me thinking it is a motherboard fault. I've read some threads in which people had the same problems, and in the end they all got to the same conclusion: motherboard fault. The only resolve with this is to get it to guarantee.
So first of all try installing another ROM and if the problems persist, you will need to install a RUU and see if this one eliminates your problem. If not then I don't know if there is anything else you could do, besides getting it to the guarantee.
I wait for your progress.
Hi,
thanks for your reply.
The funny thing is, that I didnt have those problems with this ROM in the beginning. Everything was fine, that's why I was using it the whole time. But as I said before, it became worse by and by... thats why I thought it could be an app or so...
that would be a recent list of apps: appbrain.com/user/marioiram/
Cannot even sync my newest list, because after freezing while watching a video, it froze again shortly after reboot... still getting worse
Try reinstalling the ROM or installing another ROM.
hm.. just when I was thinking about following your advice, my desire stopped freezing xD
no crash, no freeze oder reboot since my last post.
I even tried to force it by watching videos, playing games, connect to the charger etc.
everything is fine... strange.
Will see for how long
Well this is good news. Just keep in mind what you can do if the rebooting comes back. Hope it doesn't
Well, it did xD
Now even shortly after reboot. I'll try ROM changes as soon as I get home but there's something I noticed: it often freezes when it's supposed to display a whatsapp notification and sometimes it seems there's a problem with the sdcard (just bought a new one because my old one went nuts). Sometimes the notification 'sdcard was removed unexpectedly' (translated from German) is appearing, but after waiting a few minutes everything is fine again...
Well I'll try some stuff when there's time...
Sent from my HTC Desire using XDA App
Hi:
I just wanto to let you know that I had the same issue, so I decided to send it to SAT, they changed the motherboard...
my problem now (with the new motherboard) is everytime I root my phone and use a cooked ROM, then freezes/crash again... ONLY works with the official ROM...
please let me know if you solved you problem pls... and how? of course...
I copy the link of my post (just in case helps to you)
http://forum.xda-developers.com/showthread.php?p=15103560#post15103560
best
SCeesarin
Hmm... I don't know what i did (nothing, actually) bit since my last post it runs stable... Absolutely nothing like freezing or crashing... Strange
Sent from my HTC Desire using XDA App
This is the second time i have to factory reset my phone because of this problem...
This error keeps popping up over and over and over even if i send the error report over.
The first time, i was playing a game called Death Rally and received a call while playing, after i hung up, the phone screen got locked and upon pressing the power button, i did not see the unlock screen (it is a default HTC unlock screen called Productivity).
Second time, i rebooted the phone while listening to songs using Poweramp. After the phone booted, the lock screen was missing.
on both occasions, i was able to access Settings from notifications bar, and when i did get there, the popup (in the third image below) started appearing repeatedly. I sent the error report to htc a couple of times just to stop it from popping up but no luck.
I searched online and have not come across any workarounds for this except a factory reset, which is the solution i resent because i have to download my apps / restore contacts all over again.
Hope HTC fixes this...
Anyone else have encountered this problem? if so, any suggestions on a non-reset solution?
Thanks
attachments are below-
This happened me last night too, I had to do a factory reset and lost all my photos/msgs and apps
Sent from my HTC One X using Tapatalk 2
Same problem on One S
This exact same problem just happened to me, on my HTC One S though, after receiving an update. It started immediately after reboot. I can stop by going to Settings -> Apps and disabling the wallpaper "app". This doesn't feel like a proper solution, but it seems to work for now - maybe it can work untill a fix is released.
Yeah, i tried that last time this happened to me, i disabled everything that said 'wallpaper' in the apps. But that did not solve the problem. Its good that it fixed (even if temporarily) for you
Now that i have reset my phone for the second time, i have become extremely careful, but i still don't know what will cause this, and at what point
goulies said:
This happened me last night too, I had to do a factory reset and lost all my photos/msgs and apps
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Why didn't you use your dropbox to back up pictures?
Sent from my HTC One X using xda premium
This happened to me again...WTF
Having the same issue here. Running stock 4.0.3, Rogers HTC One X. Doing a factory reset will fix it for awhile but the error just comes back.
I had same problem with EVO 3D, after update to 4.0.3. I tried to reset my phone to factory settings, but error was just delayed for few hours, when it started to appear again. The problem was in application called "weather provider". After disabling that app problem was solved. Try that solution.
I installed after that APEX louncher, and other aftermarket widgets for everyday using. I just don't like htc sense, but i really like their phones.
My wife's phone (HTC one X) had the same message come up today too!
Any ideas anyone on what the permanent fix for this is?
I understand that the factory reset my solve for a while, but there must be an underlying issue here.....
hi
i have the same issue with the phone and some times it keep restarting i dont know how to fix
Wallpaper / Productivity has stopped unexpectedly
The message 'Wallpaper has stopped unexpectedly' kept popping up every few seconds on my HTC Sensation XE but it was directly after I'd moved Skype to the strip at the bottom of the screen. Once I removed it, it was fine.
this worked!
Disabling the weather provider finally worked for me! Thank u so much! That pop up msg. every 2 seconds was annoying. And, trying to maneuver my way to home screen through the pull down panel using the settings. It's terrible that cell phone companies make us do factory resets and force us customers to come up with solutions to fix their problems. My phone has served me well many yrs. despite the battery dieing every hour and 3 factory resets, and constantly turning off the screen and then back on again, and all the sporadic screen clicks by itself, dialing numbers and texting people! I'm finally getting a new phone tomorrow, but at least I didn't lose my information this time. Thank you!
weber_serbia said:
I had same problem with EVO 3D, after update to 4.0.3. I tried to reset my phone to factory settings, but error was just delayed for few hours, when it started to appear again. The problem was in application called "weather provider". After disabling that app problem was solved. Try that solution.
I installed after that APEX louncher, and other aftermarket widgets for everyday using. I just don't like htc sense, but i really like their phones.
Click to expand...
Click to collapse
Hi guys, this problem just started to occur. I heard a notification sound from my phone which should have been the email tone but I was busy so i didn't check it. I noticed the sound was a little cut off at the end though. Then almost immediately afterwards, I got the sound for a new SMS. Then I checked my phone but I couldn't see any emails from before although there was a new SMS. When I tried to open the message, it would go into the Messaging app but then it would get stuck on a loading screen when I try to actually enter the message. When I go back to the main messaging screen, I can still see all my past messages, but each time I try to go into one, it'd get stuck on the loading screen. Eventually after maybe 3 minutes it finally went into the newest message i got, but when i tried to send a reply it would act like nothing's happened. The message i typed just disappeared. When I went back to the main messaging screen, I was able to see my message in the previews, but when i go back into that conversation, it would be stuck on the loading screen and now nothing is loading. This is really annoying. I haven't really used my phone in the last 6 hours and before that everything worked perfectly.
On another note, I'm noticing that during the night, my phone uses up about 30% of the battery just on idle. I have wi-fi turned on but is this normal? I only slept for 6 hours...by the way, the battery charging all seemed normal before but now I just plugged in my phone about 1.5 hours ago and it's only increased by about 3 percent...
My phone is not rooted and has been updated recently to the latest version. I also have Lookout Security installed. Any help would really be appreciated!
Update: I just noticed that my phone was blinking red and green one after another. After checking it seems to indicated that it's because it is overheating so i've now disconnected the charger and turned it off. But i can't think why it would be overheating. It's placed on a wooden table away from sunlight and any heat sources and like i mentioned earlier, I haven't really touched it in the last 6 hours so I was definitely not using anything intensive.
Did restarting fix the messaging problem ?
What apps have the highest % for battery use ?
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
@PhoenixFx: Yeah i did restart the phone which didn't help. I even turned the phone off for 30 minutes which cooled it down but as soon as i turned it back on, it started to get hot again. Whilst it was turned off i had it charging and then when it came back on i noticed the battery percentage increased much more so the battery was definitely fine. The process which used the most power was Viber which was at 9%, there were a couple of other processes but they were all under 5%. I even uninstalled Viber which didn't help. Looking at all the processes that were running, I couldn't see anything that was abnormal.
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
Click to expand...
Click to collapse
That could be but I don't see why it would. The message was just a regular text message.
Anyways, I have now done a factory reset and it seems to be fine again. But if anyone has ever come across this or know the solution, please let us know so if it happens again, I'll know what to do and it would also help others who experiences the same thing. By the way, how much SHOULD the battery drain overnight with the wifi turned on?
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
GWS2012 said:
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
Click to expand...
Click to collapse
Yeah I'm not having any issues so far. Of course, it could've been a virus but I scanned my phone regularly with Lookout and also when it happened. Very weird. Anyways, if it happens again, I'll post back. Certainly hope not, this was the second time in a month I had to do a factory reset (last time was when I updated to Sense 4.1 and for some reason it wiped my phone and didn't even do the update. I had to make it download the update again for it to install...)
Ok, it's just happened again. First i heard the notification sound for an email, but then when i turned on the screen, i couldn't see any notifications. Now when i go into my SMS, they take forever (literally) to load. This is really getting pathetic. The amount of problems i've had with this phone, not to mention the constant "loading" screen when i press the home key. FFS, i never had this many problems with my old iPhone 3GS.
Update: I've just done a scan with AVG and Lookout and both turned up nothing. Most likely that this is not a virus related issue then.
this is happening on the stock 2.17 firmware also
no notifications, if you look in the messaging app, new messages are there
i cant understand how htc cant fix this? its been present from 1.28 fw
ruffdogtechy said:
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
a gmail virus? care to explain a bit more, like the name of it etc? i did have some problems where it wouldn't sync with the latest version but is now working ok..
If you text a hell of a lot like I do then the problem is the phone is trying to load all of the message threads as fast as possible. Which uses a **** ton of your RAM, hence the 3 minute wait. I current have the HTC one x+ but the phones are basically the same. Here's what i did for the same exact issues.
For constant overheating:
1.Let your phone die.
2.Put your phone in your freezer and let it sit for a few minutes until its pretty cold.
3.Fully charge your phone
4.If you havnt already done so, download the latest update for your phone
5.Turn on and keep the battery saver option on. You do not have to keep the brightness low though
For messaging issues:
Go in your messages and delete all of your old threads to people whom you no longer converse with.
I've been having issues where people would sometimes not receive my texts, or that they would receive it only after an unusually long delay. Someone also tried to send me a long text today, but I only got the tail end of it. It doesn't happen often, I've had a few long text sessions without problems, but then again it's hard to keep track off.
A weird thing that happened to me today too was that a particular text from yesterday got resent today right after I rebooted my One V, and What makes it even weirder was that the old text disappeared from the where it was yesterday to when it got sent out today...
I only had it for a couple of days before I rooted it so I don't know if it's because of the fact that I rooted it, though I started to notice it the same day I rooted the phone...
What can I do?
Could it be the JmzOneV4 ROM, does changing the kernel and overclocking affect this as well?
rickyx32 said:
I've been having issues where people would sometimes not receive my texts, or that they would receive it only after an unusually long delay. Someone also tried to send me a long text today, but I only got the tail end of it. It doesn't happen often, I've had a few long text sessions without problems, but then again it's hard to keep track off.
A weird thing that happened to me today too was that a particular text from yesterday got resent today right after I rebooted my One V, and What makes it even weirder was that the old text disappeared from the where it was yesterday to when it got sent out today...
I only had it for a couple of days before I rooted it so I don't know if it's because of the fact that I rooted it, though I started to notice it the same day I rooted the phone...
What can I do?
Could it be the JmzOneV4 ROM, does changing the kernel and overclocking affect this as well?
Click to expand...
Click to collapse
I think you should try your SIM in other phone and check your problem might be issue with your Carrier.
Regarding the Auto Sending of SMS, I was facing that problem sometime ago and have been trying to find why it was so.
A factory reset will solve that problem.
I noticed that there were some GO Launcher themes that caused that problem to occur. (although I m yet
Also, u can use an antivirus. F-Secure recognized that virus and removed it.
I still dont know which app caused that problem though.
rickyx32 said:
I've been having issues where people would sometimes not receive my texts, or that they would receive it only after an unusually long delay. Someone also tried to send me a long text today, but I only got the tail end of it. It doesn't happen often, I've had a few long text sessions without problems, but then again it's hard to keep track off.
A weird thing that happened to me today too was that a particular text from yesterday got resent today right after I rebooted my One V, and What makes it even weirder was that the old text disappeared from the where it was yesterday to when it got sent out today...
I only had it for a couple of days before I rooted it so I don't know if it's because of the fact that I rooted it, though I started to notice it the same day I rooted the phone...
What can I do?
Could it be the JmzOneV4 ROM, does changing the kernel and overclocking affect this as well?
Click to expand...
Click to collapse
Getting repeated freezes on my Pixel XL. Had it since November. I've got about 20GB still free on the device, so it shouldn't be a storage issue. It seems to occur most when I open or am switching apps. I put the phone into safe mode for a few hours just to see if I can recreate this without any third party apps. It's PROBABLY an app that was never updated properly for Nougat or something but I am having a hard time trying to get logs etc since the device is stock and unrooted. I did pull a bug report maybe someone here has a clue what to look for. I've had 2 freezes today and 3-4 yesterday.
https://mega.nz/#!S8EGTKyQ!XX0DfWaukkzcnSOOBvYk23KNFeaR1Ok4yUxmwxFN8gU
My phone has also been constantly freezing and restarting for the past two weeks. It started out of the blue, No idea whats causing it, but it is really frustrating.
Are you guys on the may update? I never took the update and after about a week I don't see it anymore when searching for new updates. Don't know if they pulled the update cuz of all the recent problems. I'm not having any freezing issues though, rooted and stock on April.
Mine is also repeatedly freezing and restarting itself.
Strangely, though, it's nothing I'm doing... Because it will sometimes do it whilst sitting beside me on my desk. (I'll be ignoring it, "working", and suddenly I'll hear that little piano that plays when it boots, and glance over to see it halfway through restarting)
I am on the May update, but this started happening about a month ago. It's tricky, because it's intermittent, so I doubt sending it away for repair would yield a result.
Some XL 128gb pixels have faulty nand chips. The issue happens once the nand reaches a certain capacity. Not sure if that's your issue or not. If yours is 128gb id give Google a call for a replacement.