Back cover cracking noise - Galaxy Note II Q&A, Help & Troubleshooting

Wondering if this is common. Try pressing on the back cover just below and inbetween the camera and the LED. My one feels a little loose there and makes a cracking noise. Seems models in shops do this too.
Sent from my GT-N7105T

Many phones with battery covers do this. If you want a phone that doesn't creak you will probably need to find one with a non removable battery.
Sent from my GT-N7100

Related

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
It always seems click in better for me if I start at the bottom and work up.
TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
Click to expand...
Click to collapse
You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.
Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
Click to expand...
Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App
Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium
God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..
never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.
Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
Click to expand...
Click to collapse
Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.
I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez
As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk
Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).
LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.
Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.
Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

Build quality

Over all I'm happy with the build quality of my GSM GNex, but it has one minor flaw.
The plastic edge around the screen. Top, Bottom and Right side are perfect and rounded smooth (just like my SGS2), but the left edge i kinda rough and not rounded and smooth like the others. It has a rough feel with a slight sharp feel if you slide your finger over it and makes a "small" rough sound.
Do any of you recognize this? Or is your GNex perfectly smooth like the SGS2?
mine feels uniformly smooth on all sides. one thing i don't like though is dust being trapped in between the said edges and screen. other than that it's flawless
I'm very happy with the build quality on my verizon version.
My only gripe about my GN physically is the rear cover. Just below the camera if you put a small amount of pressure on the cover and then release it, you can hear a slight clicking noise as the cover pops back out.
Other than that, flawless.
My problem .... frigging power button on side of the phone!!! I have to be so careful not to do a screen shoot its just unbelievable ...only other way of switching screen on or off is to hold the phone form top instead resting it on your palm
Sent from my Galaxy Nexus using xda premium
My Gnex is perfectly solid despite having dropped it on tile twice. Yeah, I'm a klutz. There aren't any creaks in it, no popped-up glass, buttons are smooth, no loose or rough joins anywhere.
As I mentioned in another thread, the "flimsy" back cover of the Gnex has an advantage in that it doesn't fly off and let the battery go as well when the phone is dropped. Every smartphone I've ever owned would, when dropped, fly in three different directions when it hit the ground- phone in one direction, back cover in another, battery in another. The Gnex stays in one piece.
Somehow I've only managed to break two phones in my life despite my constant accidental drop testing. Neither of the broken phones was a Samsung (one was a SE X10 dropped into a sinkful of water, the other a BlackBerry dropped on pavement). Admittedly the Samsungs feel a little flimsy next to a lot of high-end phones, but the fact that they are lightweight and plastic actually makes them more durable, IME.
Mine is fine, outside of one extremely annoying issue. The vibrate motor on my unlocked GSM Nexus makes the phone rattle on the bottom right side (obviously where the motor is housed) if I'm not holding the phone on that side. I am normally a vibrate all the time guy...now I only have it vibrate for phone calls because it annoys me so much. I love how powerful and silent the motor is when I'm holding it...(at least compared to my Droid Incredible 2). My Verizon Nexus didn't do this at all before I returned it. Sad.
Lodion said:
My only gripe about my GN physically is the rear cover. Just below the camera if you put a small amount of pressure on the cover and then release it, you can hear a slight clicking noise as the cover pops back out.
Other than that, flawless.
Click to expand...
Click to collapse
Argh, hadn't noticed that before. cannot unhear the clicking noise
put a layer or two of masking tape on the back of the cover until the space has been taken up. problem solved.
My software buttons are uneven. Vertically. Should I sand them down or beat with hammer?
Sent from my Nexus in Texas.
This shoud fix the battery cover problem http://www.ebay.com.au/itm/Metal-ba...858658?pt=PDA_Accessories&hash=item2a1808d5e2
@rbiter said:
My software buttons are uneven. Vertically.
Sent from my Nexus in Texas.
Click to expand...
Click to collapse
Mine too. I've exchanged 3 times and they all have the same problem. I think it is because of the curved glass.
Sent from my Galaxy Nexus using Tapatalk
My software buttons are uneven. Vertically.
Click to expand...
Click to collapse
I am curious. What are you talking about here? do you mean the virtual buttons on the bottom are not aligned? Could you do a screenshot to show what you mean if that is the case? I have never heard of that one before.
@rbiter said:
My software buttons are uneven. Vertically. Should I sand them down or beat with hammer?
Sent from my Nexus in Texas.
Click to expand...
Click to collapse
Lol. I had to quote myself. Guess the joke was missed.
Sent from my Nexus in Texas.
Thanks for all the replies. I ended of returning my GNex as a DOA, so now I'm waiting for a new one.

Galaxy Note 2 build quality...???

I have bought a new Galaxy Note 2 a couple of days ago but there are some problems with build quality, I don't know if they are widespread or not!
The battery cover squeaks when I press over it, mainly near loudspeaker and volume buttons.
The volume and power buttons feel a bit loose, i.e. they move half a millimeter vertically.
Do you have the same problems? Is my device defective? Do I have any chance with warranty to fix these?
Eienkei said:
I have bought a new Galaxy Note 2 a couple of days ago but there are some problems with build quality, I don't know if they are widespread or not!
The battery cover squeaks when I press over it, mainly near loudspeaker and volume buttons.
The volume and power buttons feel a bit loose, i.e. they move half a millimeter vertically.
Do you have the same problems? Is my device defective? Do I have any chance with warranty to fix these?
Click to expand...
Click to collapse
buttons do feel a bit loose, but no biggie for me especially those on volume. battery cover squeaks a bit when pressed too hard, but it's plastic, and plastic with right amount of pressure squeaks.
I have minimal movement in the buttons. A fraction of a millimeter, if any. I have absolutely no squeek with normal use but can fine an area that squeeks if i try hard. Make sure your cover is properly fitted.
Mine doesn't squeak in normal use either but if I push it, it will!
Stupid thread
Sent from my GT-N7100 using xda premium
ChimpNippl3s said:
Stupid thread
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Ha ha ha
No this isnt stupid thread.
I have some problems. F... Phone for 600Eur
I hate plastic, so I hate Samsung for that. But sorry the buttons don't feel loose, and what do you mean by back plate squeaks near speaker grill, when do you try to open it or just normally press it when it's firmly sitting there? If it's the latter then mine doesn't squeak too.
But other than these, I don't like build quality, how can I when it's all plastic!
My phone makes an awful noise when I drop it. Solution - don't drop it.
My phone makes a noise when I press the back cover. Solution - don't press the back cover.
Is pressing the back cover of the phone something that you need to do in normal use?
Anyhow I saw a comment a while ago that taking the cover off or putting it on in a certain way can damage the tabs along the edge and cause it to squeak. Check the tabs and see if they are all there or are damaged
Sent from my Samsung Note II.
It's a flagship for crying out loud! You really think the solution is not touching or thinking about it? Don't get me wrong, I love every bit of my phone but Samsung really has to do better with build quality of it's flagships. What was wrong with S2 design? It didn't squeak and was more scratch resistant...
Eienkei said:
It's a flagship for crying out loud! You really think the solution is not touching or thinking about it? Don't get me wrong, I love every bit of my phone but Samsung really has to do better with build quality of it's flagships. What was wrong with S2 design? It didn't squeak and was more scratch resistant...
Click to expand...
Click to collapse
I agree! Infact on S2 the bottom bulk ensure that I hold the phone the right way. Holding Note 2 is a dicey affair as its symmetrical design makes it difficult to know the orientation. I HATE glossy plastic button against the Matte finish, practically indestructible thin plastic on S2. Although I don't like the exposed bottom bulk which is not covered by the battery cover! I personally prefer the plastic cover on Galaxy R which completely cover the back including the area around the MicroUSB port which can easily get scratched otherwise.
Eienkei said:
It's a flagship for crying out loud! You really think the solution is not touching or thinking about it? Don't get me wrong, I love every bit of my phone but Samsung really has to do better with build quality of it's flagships. What was wrong with S2 design? It didn't squeak and was more scratch resistant...
Click to expand...
Click to collapse
While plastic, it is much stronger than some of the more popular alternatives out there.
Which do you prefer?
http://www.youtube.com/watch?v=rofgMueCOqo
I have a Galaxy Ace which squeaks a bit. So I use a case which makes it not squeak at all.
You could try that.
Back squeaking would be gone if you put a business card between battery and back cover, so don't think that it was made due pulling it off in a bad way or anything else!
Eienkei said:
I have bought a new Galaxy Note 2 a couple of days ago but there are some problems with build quality, I don't know if they are widespread or not!
The battery cover squeaks when I press over it, mainly near loudspeaker and volume buttons.
The volume and power buttons feel a bit loose, i.e. they move half a millimeter vertically.
Do you have the same problems? Is my device defective? Do I have any chance with warranty to fix these?
Click to expand...
Click to collapse
My battery cover squeaks on the opposite side -- near the power button. Although this is probably because I'm using the official flip cover and the portion of the battery cover near the volume buttons is quite stable and thick. Honestly it was initially annoying as hell because I noticed it a week after getting the phone, but it doesn't bother me as much now. At least it doesn't really exhibit the squeaking when I'm actually using the phone -- only when I'm making myself notice it. LOL.
The buttons (volume and power) are a bit flimsy. Way too easy to press, especially the power button. But I'm using the official flip cover + IntelliCover app. So I don't have to actually USE the power button anymore. Not a real solution, but it's a good workaround for those using flip covers.
One more thing to add to obsession list, bezels tend to squeak on certain points!
bezel is coming off
any one expensed the bezel around the screen coming loose?
bought 4 days and already seeing this
It's like that from beginning... Nothing to worry about! Maybe a mechanism to avoid breaking...
Mine has nothing wrong... no squeaks, no loss buttons
Sent from my GT-N7100 using xda premium

creaking

anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
Click to expand...
Click to collapse
you sure you have the case completely snapped in?
Tidbits said:
you sure you have the case completely snapped in?
Click to expand...
Click to collapse
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button
AznDud333 said:
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button
Click to expand...
Click to collapse
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.
AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
Click to expand...
Click to collapse
Definitely do, been having the issue for a while. ..
Tidbits said:
you sure you have the case completely snapped in?
Click to expand...
Click to collapse
Tidbits said:
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.
Click to expand...
Click to collapse
im talking about the battery cover, not the case lol
mine has creaking near the speaker only on a certain spot its not that bad
Nope, mine does not either. Don't you hate it when you like your phones flawless then you find something minor that really isn't a big deal..... but drives you crazy? LOL
Sent from my SGH-T889 using xda premium
Mine is bad near the led for the camera
Sent from my GT-N7105 using xda premium
My mom's Gnote 2 on AT&T does this as well. Its annoying, but I think they all do this to some extent. If you take the battery door off it doesn't do it. But when you place the device to your ear for calls you can hear the creaking.
Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).
I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?
farfromovin said:
Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).
Click to expand...
Click to collapse
Jajaja same here. Right behind the volume buttons. Was not successful with the wireless charging. I think with time or exsecive on/off its bound to happen on a plastic cover. It's flimsy on its own but on the phone, I'm surprised how sturdy it is.
Sent from my SGH-T889 using Tapatalk 2
The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.
MattMJB0188 said:
I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?
Click to expand...
Click to collapse
Never had that issue with the SIII, but it is an issue with the Note II. Samsung was no help and doesn't have the T-Mobile version in stock yet. A rep told me "this is the first we are hearing of this issue".
Fedway said:
The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.
Click to expand...
Click to collapse
I got a flip cover, but it's hard to use the phone 1 handed... when you pull it out, you need to flip the flap without dropping the phone... and then it kinda hangs there uselessly unless you fold it behind the back which feels weird... I don't know, it looks sleek as heck, but more annoying than useful IMHO
In any case, I'm using my Nilkin case with my Note II and with that I don't hear any creaking because it's a hard shell case, actually makes the phone feel better in the hand (I swear Samsung wants us to drop the phone by making the largest, most unwieldy phone and then putting it into a glossy, plasticky and slippery frame. Sheesh, why can't they take a note from HTC and put some rubberized plastic on it? At least it'll be more scratch resistant.
My back cover and case creak, so annoying! Hope to see some replacement back covers with NFC soon to see if I can fix this...
figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.
bezel loose?
AznDud333 said:
figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.
Click to expand...
Click to collapse

Squeaking bezel and battery cover might be features???

I noticed that pressing bezel at certain points and battery cover makes a click sound, then I came across a solution for battery cover by one of users here: putting a business card between battery and cover, it works and makes it completely silent.
So I think this space between battery cover and battery and those points on bezel might be noisy/bad implemented solutions to avoid cracks on bezels which are wide spread among Galaxy S2s and S3s (they appear out of nowhere and seem to be due thermal expansion & contraction)... Does anyone agree? Any ideas?
Eienkei said:
I noticed that pressing bezel at certain points and battery cover makes a click sound, then I came across a solution for battery cover by one of users here: putting a business card between battery and cover, it works and makes it completely silent.
So I think this space between battery cover and battery and those points on bezel might be noisy/bad implemented solutions to avoid cracks on bezels which are wide spread among Galaxy S2s and S3s (they appear out of nowhere and seem to be due thermal expansion & contraction)... Does anyone agree? Any ideas?
Click to expand...
Click to collapse
The upper bezel squeacks because of the motion setting.
If you enable and double tap the upper bezel in emails/contact the list will scroll to the top.
You can try just by pressing and not tapping, it still works
Aint working here... only double tap works.
Any other ideas? What about battery cover?
I also have this problem with squeaking battery cover. I have idea that it showed up because of leaving phone in pocket while I tie a shoe and the battery cover gets pressed too hard. Few days back I also noticed that I have very small crack in battery cover that I can feel with nail. Very annoying sound and not impressed with quality Soon I will get cover case for note but if the sound will be there, I will need a replacement battery cover...
Samsung's Plastic At It's Finest.
I dont think it has anything to do with pressure... I have never put it under any slight pressure and the squeaking was there as long as I remember...
Any new ideas about this issue? I also get some squealing noise when I press batter cover. Tried putting some duct tape, but it is not working, sometimes it even gets worse.
All suggestions are welcome
Yes
What models do you all have because I have not had this problem at all and I have the front cover.
Sent from my SPH-L900
I noticed this because I constantly remove my battery to do a swap and charge it externally. There was another post about this recently that I posted in. I resolved the problem by replacing my bezel/frame. I had some small scratches and a ding on it from my desk so I felt compelled to make it look new. I noticed the small plastic tabs that the battery door connects to are fragile and break off from constant removal of the door.
The bezel was around $20 with a new battery door with NFC, not to mention only taking 15 minutes.
shatroghistro said:
Any new ideas about this issue? I also get some squealing noise when I press batter cover. Tried putting some duct tape, but it is not working, sometimes it even gets worse.
All suggestions are welcome
Click to expand...
Click to collapse
I put a small strip of duct tape on each side of the battery and then when I put the battery back in its spot the fit was quite tight but all my squeaks were gone. The device feels much more solid now.
Sent from my SGH-I317M using xda app-developers app
Thx, I'll try
This is completely normal for the Note 2. After a while the plastic pieces are no longer aligned precisely due to heat, pressure, cheap quality just like korean cars.

Categories

Resources