Develop Bugs

[Q] USB rubber cover firm enough?

Hi all,
I've recently bought a DEFY. It works quite brilliantly and very fast.
I've noticed that the USB rubber cover of my DEFY is not very firm when closed. There is a little seam between it and the phone body, and the seam grows a bit thicker as it approaches the USB port side. I've included some pics of it.
Higher res pics are at
ishuo.de/images/defy1.jpeg
ishuo.de/images/defy2.jpeg
ishuo.de/images/defy3.jpeg
(Sorry I don't have enough permission to directly link pics here.)
I've also spilled some water onto it under a water tap. When I opened it I could see some water drops on the edge of the inner side of the rubber closer to the back.
I don't know whether this is normal or defect and I'm not sure whether it will stay up against water which is one of its great and practical feature.
Can anyone compare it with yours? Are all DEFYs like this?
Thank loads and happy holidays!
Cheers,
Shuo

When I close mine I am careful to press it in firmly as otherwise it looks "not quite shut." It has to squeeze in there. I presume this what's suppose to keep water out and as I have dunked my phone countless times without incident. However, if you think yours is twisted or bulging when seated, I don't think that's right.

Mine doesn't have that small hump when in place. I think there is some extra rubber under the clip.
Sent from my MB525 using XDA App

s.yang said:
Hi all,
I've recently bought a DEFY. It works quite brilliantly and very fast.
I've noticed that the USB rubber cover of my DEFY is not very firm when closed. There is a little seam between it and the phone body, and the seam grows a bit thicker as it approaches the USB port side. I've included some pics of it.
Higher res pics are at
ishuo.de/images/defy1.jpeg
ishuo.de/images/defy2.jpeg
ishuo.de/images/defy3.jpeg
(Sorry I don't have enough permission to directly link pics here.)
I've also spilled some water onto it under a water tap. When I opened it I could see some water drops on the edge of the inner side of the rubber closer to the back.
I don't know whether this is normal or defect and I'm not sure whether it will stay up against water which is one of its great and practical feature.
Can anyone compare it with yours? Are all DEFYs like this?
Thank loads and happy holidays!
Cheers,
Shuo
Click to expand...
Click to collapse
yeah mines got that, you get the bump when the cover gets bent the other way when you move it to get the usb cable in

After charging mine looks like it will stay with the bulge like that when I put the cover back in place, but even so, I can press it firmly, and it actually snaps into place. Sort of even has a clicking sound. I only started noticing this as before I would press it in even, and the bulge would stay there for a while and slowly smooth itself out, but now if I press it in, and then press my thumb/finger all the way around the cover, it snaps into place very tightly.
EDIT - After looking closely at mine I see the hole is actually at an angle, so pressing it in straight would leave it with the bulge. You need to press it against the angle of the phone for it to snap into place.

bobbyphoenix said:
After looking closely at mine I see the hole is actually at an angle, so pressing it in straight would leave it with the bulge. You need to press it against the angle of the phone for it to snap into place.
Click to expand...
Click to collapse
exactly what i was about to say - works for me.

Wow you are so friendly guys.
Thanks lods! I'll look into it when I come back today!

I did get a slight feel of "snap in". Just dunked it shortly into water, and it still lives!
So I guess it's all right.

I get some moisture around the USB plug hole even when the cover is in place as well. Probably not a big deal. You can try using some grease to improve the seal as well.
Sent from my MB525 using XDA App

One review notes a small amount of "O-ring" sealant or grease around the battery cover rim. I supposed you could add a little. Just don't use vasoline, that's a pertroleum product and will degrade certain types of real and synthetic rubber.

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.

It always seems click in better for me if I start at the bottom and work up.

TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
Click to expand...
Click to collapse
You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.

Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...

wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
Click to expand...
Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App

Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium

God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..

never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.

Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
Click to expand...
Click to collapse
Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.

I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez

As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium

I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk

Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).

LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.

Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.

Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

Crackling sound while pressing the area of Micro SIM slot?

Good morning,
i´ve to ask the global z1 compact users about the build quality of the devices.
My first device from amazon.de had a crackling sound while pressing the area of the micro SIM card slot - amazon did an instand replace but the replacement unit also started with this issue on day after set up. I think this is not a general fault but i´m a bit angry with this issue on such an premium device.
Can you hear anything when pressing this area? what do you think about that? Will you recharge?
I´ll hope that this is not a problem for water resistance...thinking about the Z in the first times...loosing back panel...

I have this too. It's just a little flexing of the phone frame and I'm not too fussed about it. Actually hadn't noticed it until you pointed out out.
Sent from my D5503 using xda app-developers app

Mine also does this, but you have to apply more force than I'm comfortable with in order to get any sound
Wouldn't have noticed it all had you not pointed it out

Same here. I had to squeeze quite hard. Should not be a problem as long as you don't use your phone as a jackstand under a car.
Sent from my D5503 using XDA Premium 4 mobile app

My 10 days old Compact have the same issues. It squeaks when I press it with light force around the edge between the micro sdcard slot and magnetic charging port.
However, the most concerning part is a loose gap between the back side plastic rim join to the metal frame below the magnetic charging port. It is large enough I can fit by finger nail into, and I can see the gap closing by pressing on the metal frame. Normally I would not care so much, but for a water proof phone this is alarming.
Overall, the design of the Compact is poor compared to the Z1. The Z1 never flex or squeaks no matter how much pressure I apply. Also the plastic rim sits inside the metal frame rather than glued on top like the compact.

My screen cracks when I press on the center. Anyone else?

Bigmille said:
My 10 days old Compact have the same issues. It squeaks when I press it with light force around the edge between the micro sdcard slot and magnetic charging port.
However, the most concerning part is a loose gap between the back side plastic rim join to the metal frame below the magnetic charging port. It is large enough I can fit by finger nail into, and I can see the gap closing by pressing on the metal frame. Normally I would not care so much, but for a water proof phone this is alarming.
Overall, the design of the Compact is poor compared to the Z1. The Z1 never flex or squeaks no matter how much pressure I apply. Also the plastic rim sits inside the metal frame rather than glued on top like the compact.
Click to expand...
Click to collapse
Mine does the same around the magnetic port... i think maybe its because of the Double sided "tape" that insures the water proofing between the alu and the plastic rim..

Mine has a light gap between plastic back and metal frame(about 1/10mm or less, noticeable only after a very maniacal and close inspection)from micro sd slot to micro sim slot.
The back is not perfectly flat, but isn't a metal frame bending: if placed face down on a table the entire screen touch the surface, leaving face up the corner next micro sim does not touch the surface (barely noticeable: 1/10mm or less). The phone remains waterproof (at least totally submerged on 10cm of water).
Maybe there are few minimal tolerance using flexible material as polycarbonate back, when placed on direct contact of a non-so-flat thing as a battery.
Li-po and li-ion battery doesn't have a surface totally flat, specially on the borders and edges: there are frequently minimal differences and all phones with removable battery have a small gap between battery door and battery filled with some lining to compensate. On Z1 Compact teardown we can se the battery on direct contact of policarbonate rear.
Attenction: this i not a defective battery: a damaged lipo has central rise of several mm not a lateral of 1/10 - 1/20 mm; on side there are simply the "bend" of aluminium sheet and the adhesive label encasing the li-po cell.
The phone works well, looks great and retain the water proof capability.
We are all to apprensive with our new toy

Bigmille said:
However, the most concerning part is a loose gap between the back side plastic rim join to the metal frame below the magnetic charging port. It is large enough I can fit by finger nail into, and I can see the gap closing by pressing on the metal frame.
Click to expand...
Click to collapse
Test the impermeability (with the support of a video camera to certify the perfect closing of ports flaps), and if phone retains the waterproof capability you can seal the gap with a application of semiliquid black rubber. Do you have sent the phone to Sony for a replacement? I have sent to Italian support team a mail with some photo (my phone retains the impermeability...or at least is survived to a 2 min submersion and there are no trace of water on humidity sensors presents under connectors ).
If Sony certify this issue as cosmetic only I'll close the gap with rubber.
Inviato dal mio GT-N7100 utilizzando Tapatalk

Back of my Nexus makes a click sound?

If I put my thumbs on the screen and my index fingers on each side of the "S" from the Nexus logo and apply a little pressure my phone makes little pop noise like the plastic may be loose. Does anyone else's do this? Could it just be that it is plastic that it makes this noise and there is nothing wrong with the phone?
Thanks for any input.:good:

Bump

If you apply pressure to plastic it's going to deform slightly which would cause a noise like that, yes.

raptir said:
If you apply pressure to plastic it's going to deform slightly which would cause a noise like that, yes.
Click to expand...
Click to collapse
My nexus 5 didn't do that and it's plastic.
Sent from my Nexus 5X using Tapatalk

Mine does it but only if I hold it a certain way and apply pressure in an exact location. Since I don't do this as I use the phone it's a non issue for me. I'd say if it does it when you hold the phone the way you normally would when using it and it bothers you then return it and try again? Mass produced electronic devices will always have inconsistencies and defects. You'll have to decide whether or not it's acceptable.

Thanks guys. I appreciate the input.

git-sims said:
If I put my thumbs on the screen and my index fingers on each side of the "S" from the Nexus logo and apply a little pressure my phone makes little pop noise like the plastic may be loose. Does anyone else's do this? Could it just be that it is plastic that it makes this noise and there is nothing wrong with the phone?
Thanks for any input.:good:
Click to expand...
Click to collapse
Bump

mine does that too. I returned it, thinking it may be a factory defect. But it appears that the new one does that too. Just plastic. Once you put that in a case, you wont' hear clicking

I fixed the clicking sound by applying a strip of insulation tape on the inside of the back cover. Be careful though, just apply one layer, two are too much and lead to a gap between fingerprint sensor and back cover.

For me the clicking sound almost disappeared after 2-3 weeks.

dskvml said:
I fixed the clicking sound by applying a strip of insulation tape on the inside of the back cover. Be careful though, just apply one layer, two are too much and lead to a gap between fingerprint sensor and back cover.
Click to expand...
Click to collapse
Good tip! This made me realize that it's easier to fix rather then go back to the store and return it for a new one (which probably will have the same issue). It look quite easy to remove the back cover in order to mount the tape, even though I'm not that inspired to dissemble a newly brought product. Did you mount the tape's sticky side against the inside of the back cover? Or did you mount it against the battery? I'm not sure it matters.
R

Rickckck said:
Good tip! This made me realize that it's easier to fix rather then go back to the store and return it for a new one (which probably will have the same issue). It look quite easy to remove the back cover in order to mount the tape, even though I'm not that inspired to dissemble a newly brought product. Did you mount the tape's sticky side against the inside of the back cover? Or did you mount it against the battery? I'm not sure it matters.
R
Click to expand...
Click to collapse
I mounted it against the back cover. But i guess it does not matter, as you only need to close the gap between battery and back cover, so there is no more space for the back cover to move.

dskvml said:
I mounted it against the back cover. But i guess it does not matter, as you only need to close the gap between battery and back cover, so there is no more space for the back cover to move.
Click to expand...
Click to collapse
Tried this and moved the tape several times but I realized that the squeaking and clicking sounds kept on coming back. So I cleared it for tape and sent it in for repair. It turned out that my main issue was just at the fingerprint sensor where the plastic back cover were to tight on to the right side of the metal ring around the sensor. Couldn't get rid of it after all, but it sure was a nice try! it might be a solution to other units depending on where the noise is generated.
R

Accessories Standing cover with Pen

Got my case today and it's OK, but a couple of gripes. There is zero protection for the hinge. Drop it on edge and no safety net. Given that's kind of the heaviest area when folded seems likely to be what hits the concrete on a drop.
The front cover seems to slide around a bit if you put edge pressure on it.
While wireless charging works with the stand slotted, the pen holder prevents it from getting close enough to charge.
Also a bit too bulky to feel natural in the hip pocket with the pen slotted in, though I expected that. The pen is for travel and meetings so I won't have it attached all the time.
The back of the case shows fingerprints almost as bad as the screens do.
*EDIT* And finally I just noticed - the stand is really only useful when folded and in landscape mode. Otherwise you might as well just lay the phone down it leans back so far.
The gray-green of the case is definitely the color I expected the phone to be, so it's not a match to the phone case gray color, but the phone color is only really visible around the power button.
Sorry for potato photos, the only thing I had handy to shoot with was my Surface Duo 1.0.

cybermage1 said:
Got my case today and it's OK, but a couple of gripes. There is zero protection for the hinge. Drop it on edge and no safety net. Given that's kind of the heaviest area when folded seems likely to be what hits the concrete on a drop.
The front cover seems to slide around a bit if you put edge pressure on it.
While wireless charging works with the stand slotted, the pen holder prevents it from getting close enough to charge.
Also a bit too bulky to feel natural in the hip pocket with the pen slotted in, though I expected that. The pen is for travel and meetings so I won't have it attached all the time.
The back of the case shows fingerprints almost as bad as the screens do.
*EDIT* And finally I just noticed - the stand is really only useful when folded and in landscape mode. Otherwise you might as well just lay the phone down it leans back so far.
The gray-green of the case is definitely the color I expected the phone to be, so it's not a match to the phone case gray color, but the phone color is only really visible around the power button.
Sorry for potato photos, the only thing I had handy to shoot with was my Surface Duo 1.0.
Click to expand...
Click to collapse
So as I understand, the colour of the case (Gray green) does not match the colour of the phone (Gray green)?

my front cover keeps flipping of, me no likey

QPR said:
my front cover keeps flipping of, me no likey
Click to expand...
Click to collapse
maybe a 2 sided tape will fix it?

eswar539 said:
maybe a 2 sided tape will fix it?
Click to expand...
Click to collapse
that sounds like a good thing to try. cheers

QPR said:
that sounds like a good thing to try. cheers
Click to expand...
Click to collapse
Get 2mm one. Fits good

I got black in my free note pack with a grey grey phone are they supposed to give you matching?

eswar539 said:
Get 2mm one. Fits good
Click to expand...
Click to collapse
I bought some for when I got a replacement fold 3. It's worth it. I could reuse the case.
mattcall said:
I got black in my free note pack with a grey grey phone are they supposed to give you matching?
Click to expand...
Click to collapse
I was able to chose the color in the US.

One thing I do like about the pen attachment; when the pen is installed with the phone open and the power and volume buttons ot the top, I can slide the pen out a couple inches and with my left hand I can completely hold the open phone. The pen slides between my middle and pointer fingers and the phone balances while open and is weildable.
Maybe I should add a photo?