Rooting disabled updates - Galaxy Note II Q&A, Help & Troubleshooting

Hi to all of you. I have rooted my phone and now when I try to run software update I get the message that the phone was modified. How can I get the previous stage so I could have updates available again? I have tried to un install SuperSU but this does not solves my problem.
Please let me know what kind of other details you would need from me so you could identify what went wrong and try to diagnose my issue.
Huge thanks in advance
Sent from my GT-N7100 using xda premium

If you download and run triangle away then factory reset your status will return to normal and you can get updates. If you download an update you will probably lose root
Sent from my GT-N7105 using xda app-developers app

Related

Platform Verify Failed

I'm rooted, tried to update OTA just now and after the auto reboot into stock recovery, at 21% it says 'Platform Verify Failed'. Thought OTA works even if your rooted? What do I need to do to make it work?
Sent from my Wonder
Unroot....Sammy Is Being Nasty Once Rooted...
Sent from my GT-I8150 using xda premium
I unrooted, but still the same. Saw a similar problem on some lowyat forum with no solution. Any help?
Sent from my Wonder
Anybody?
Sent from my Wonder
It seems that you visit both forums that i have typed.
Try to flash via odin.
Ok guys I was able to download through kies. My new fw is xxlmb. It appears to be the value pack since it has face unlock.
Sent from my Wonder

Weird problem, please help.

I bought my note 2 directly frome a T Mobile store. I've never rooted my phone. But when I try to upgrade to the new version, it's said my phone has been modified. Please help me to fix this, anyone?
Sent from my SGH-T889 using xda app-developers app
But when I use Root Checker, it said my phone is not properly rooted. What does that mean?
Sent from my SGH-T889 using xda app-developers app
Did you install the ExynosAbuse apk ? This will root your phone and possibly show up as modified.
No I didn't. I tried it via Kies but it still failed. I am resetting to manufacturer setting. Will see what happens next.

[urgent] Checking whether Warranty has been void!

I bought a Galaxy Note II off a friend's friend yesterday. Loving it, but there's one issue. If I try to update it via Settings->About, I get the error "Your device has been modified. Software updates are not available". And the device's status is 'Modified' in Settings->About.
What can be the cause of this? I got this phone in factory resetted condition, and I've factory resetted it myself as well. So it's unrooted now. I'm not sure if it was unrooted before I got it, or about any other modifications actually.
Can you guys help me here, I just want to check whether my warranty still exists or not. Or did the guy I buy it from do something to void the warranty? There must be some way to check. Because this error is still a mystery according to this 10 page thread (http://forum.xda-developers.com/showthread.php?t=1947305), and I'm probably going to visit the service center.
Did you ever root it ?
If not it can't be factory rooted under any conditions.
Go into download mode and check there.
Sent from my GT-N7100 using xda app-developers app
No I didn't root it, but the guy I bought it from might have rooted it and then factory resetted it before giving it to me.
If not it can't be factory rooted under any conditions.
Go into download mode and check there.
Click to expand...
Click to collapse
What does this mean? It can't be factory rooted? And what is download mode?
Was it sealed when you got it ?
Also many people report this issue.
And if it was some official store then 1% chance that you received it rooted.
If it was not some official store then return it to the guy you got it from. He'll know what to do.
Sent from my GT-N7100 using xda app-developers app
How bout you try going into download mode.. see if everything is official and binary count is 0 or 1? I forgot
Sent from my GT-N7100 using xda premium
Binary counter should be 0.
Turn off your phone.
Then hold home and vol down and power button.
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Was it sealed when you got it ?
Also many people report this issue.
And if it was some official store then 1% chance that you received it rooted.
If it was not some official store then return it to the guy you got it from. He'll know what to do.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
No as I mentioned I got it from a friend's friend, it's around 10-15 days used. So if he rooted it, and then factory resetted it to hide it, my warranty would be void? No way to undo it?
note2grey said:
How bout you try going into download mode.. see if everything is official and binary count is 0 or 1? I forgot
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yep everything seems official, it looks like this one:
http://galaxynote2root.com/wp-conte...nary-counter-rooted-galaxynote2-8-690x366.jpg
So my warranty is intact? What else could be causing this issue of status coming as 'Custom' in the Settings->About?
Some modifications to system partition.
Sent from my GT-N7100 using xda app-developers app
Here's what you do:
You boot into download mode (volume down+home+power) and check. Check every stat and tell them to us. Here are the ones for a 100% unmodified device: CUSTOM BINARY DOWNLOAD: NO, CURRENT BINARY: SAMSUNG OFFICIAL, SYSTEM STATUS: OFFICIAL (in your case, system status is likely to not be normal)
Factory reset then flash stock rom then factory reset.
Sent from my GT-N7100 using xda app-developers app
Try flashing back everything stock with its stock rom...
Sent from my GT-N7100 using xda premium

Unable to update OTA.

My phone used to be rooted, but I unrooted it by using the app Universal Unroot a few days ago. It semms to have done its job; all the apps that require root access started crying for the access. I tried to update my phone OTA, but when I clicked update, it says "Your phone has been modified. Software updates are not available." How can I get it back to normal?
Thanks in advance.
Sent from my GT-N7100 using xda app-developers app
Do u reset your binary count ? Reboot your phone to download mode and check the binary if it 0 or anything else
If its 1 or more you need triangle away from playstore
Sent from my GT-N8000 using xda premium

[Q] problem updating througth OTA

Hello XDA:
i have had a little problem updating my n7100 with the last stock room througth OTA. i have my phone rooted, but with triangle away i havey status "normal". My phone download normaly the update (70 mb) and when i acept it, the phone restart and beguin to update. When my phone is around 25% it show a error (the icon show the android logo with a warning signal) and my note start again without any update.
Someone have the same problem? I know that i can update it with odin or samsung kies, but i prefere OTA (i have a lot of chooses and it will be a hard work to save)
Thanks in advance and my best regards!
Sent from my GT-N7100 using xda app-developers app
+1 Same here.
Just forget the OTAs when you're rooted. I couldn't make OTA work on my Nexus 7 which is stock Google, and Samsung is way more complicated. Just find the right ROM on Samy mobile and flash via Odin. Easy as pie. You won't lose any apps or data or settings.
http://forum.xda-developers.com/showthread.php?t=2334601
Check this out try using mobile odin
Sent from my GT-N7100 using xda app-developers app
wada7o said:
http://forum.xda-developers.com/showthread.php?t=2334601
Check this out try using mobile odin
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Thanks I was helpful :good:

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