I need help! - Desire HD Q&A, Help & Troubleshooting

Hi guys! So last night I tried to root and flash my Desire HD but something went wrong and it wouldn't go past the splashscreen. I could still get into the bootloader though. I used the AAHK to root it but it failed everytime and after trying some different things something went wrong. So after a lot of frustration I went to bed, and after waking up this morning I found out it wouldn't start at all. How can that be? Nothing changed.
My CID is VODAPE17. I tried to flash Sabsa Prime.
What do I do now?
Thanks in advance.

You do need help. Posting threads in the Development Section is forbidden, unless it's a new ROM.
Mods move, then I'll try to help.

Thread Moved​
Please do not post question threads in a development section.​

b3rnd.bj said:
Hi guys! So last night I tried to root and flash my Desire HD but something went wrong and it wouldn't go past the splashscreen. I could still get into the bootloader though. I used the AAHK to root it but it failed everytime and after trying some different things something went wrong. So after a lot of frustration I went to bed, and after waking up this morning I found out it wouldn't start at all. How can that be? Nothing changed.
My CID is VODAPE17. I tried to flash Sabsa Prime.
What do I do now?
Thanks in advance.
Click to expand...
Click to collapse
maybe you can read...and ask for help being a bit more precise. How did you try to flash a custom rom without being S-OFF or with an unlocked bootloader?
Why the AAHK failed? let me tell you that the Hack Kit works flawlessly unless you do not accomplish the requirements for it to work, so what is probably failing is you.
If you want to get help, be precise about what the Hack Kit session says, and what you did to your cell to end up like this.

glevitan said:
maybe you can read...and ask for help being a bit more precise. How did you try to flash a custom rom without being S-OFF or with an unlocked bootloader?
Why the AAHK failed? let me tell you that the Hack Kit works flawlessly unless you do not accomplish the requirements for it to work, so what is probably failing is you.
If you want to get help, be precise about what the Hack Kit session says, and what you did to your cell to end up like this.
Click to expand...
Click to collapse
I don't know what it said, just that it didn't work. It didn't turn S-off, it didn't install CWM, it did nothing. And then I couldn't get past the splashscreen. It now won't connect with AAHK, so I can't check what error I got. I think my pc had a hiccup when installing a new radio.
I can get into bootloader again, my volume buttons are messed up so I couldn't press it correctly.
I guess I have to flash a RUU with a goldcard right? But when I put my SD in my girlfriend's Galaxy s2 the Goldcard Helper App only shows MMC0 and MMC1. Not MMC2, which I need. Do I need another DHD for it to work? I thought the CID was memory card specific in this case.

Related

[Q] 2.2 OTA update issues

Hi guys,
I have a Desire I bought unlocked on eBay. Though initially thinking it was factory unlocked, and having bought it under that pretense, I now think it's been unlocked by some other means. It doesn't appear to be rooted, having no superuser app but I'm not sure how else it could have been unlocked? If any one can shed some light here, that would be great.
I received the OTA update tonight, and after downloading and resetting it simply wouldn't get past 90% on the install before resetting itself. After about 15 minutes I switched it off and switched it on again, and it booted into my homescreen, with a "loading" alert and a rotating circle, no percentage.
Eventually that stopped, and it looked like everything was ok. I checked the version and it said I was running 2.2. Awesome, so I go about my business and realise I have no 3G or wireless connections. I check the settings and under WiFi it says "error", and I can't enable it. My APN is gone too. I can get that online, but it seems like there's an issue with the radio so I haven't bothered. It doesn't connect to the network anyway. It also resets occasionally, it seems when it has to load SenseUI but I can't confirm this.
What could it be? I'm not sure where the phone came from. It's a Black a8181 model with the Orange case branding, but the OS is unbranded. The locale is English (Singapore/Taiwan/a few others), though I thought the Black model was only in the UK. I'm in Australia, on vodafoneAU.
Is there anything I can do?
Cheers guys, I really hope I haven't (basically) bricked it.
Firstly, removing the SIM lock from the phone has nothing to do with rooting. Usually, you just stick in an "incorrect" SIM, and it will ask for an unlock code which you can buy online.
Given that the OTA update was a patch, it sounds to me like you have a partially patched ROM and this is causing your problems.
However, since it basically boots up and works to a fashion, it isn't bricked and chances are it is fairly easily recovered.
IMHO, you have two options.
1. Install a 2.1 RUU to downgrade your phone.
2. Root the phone using UnreEVOked and load a custom 2.2 ROM.
Both of these should be quite easily so long as your previous attempt to upgrade hasn't already updated HBOOT.
Turn you phone off and then power on again whilst holding down the volume down button - your phone should boot into HBOOT.
Look for the HBOOT version on the second line and post back what it says here.
Regards,
Dave
You've received a branded phone that has been debranded (you should have been told this) - you can't upgrade these without a goldcard. What's happened is part of the upgrade has worked, but other parts failed.
To recover you'll need a goldcard, which will be more difficult to make with the phone rebooting all the time.
teppic74 said:
To recover you'll need a goldcard, which will be more difficult to make with the phone rebooting all the time.
Click to expand...
Click to collapse
If the OP can get UnrEVOked running, and doesn't mind having a custom recovery image (good thing!), he/she shouldn't need a goldcard.
Regards,
Dave
foxmeister said:
If the OP can get UnrEVOked running, and doesn't mind having a custom recovery image (good thing!), he/she shouldn't need a goldcard.
Regards,
Dave
Click to expand...
Click to collapse
That's true, though it does mean going down the custom ROM route, which might not be wanted.
Thanks guys, that's really good info.
I'm not too concerned about running custom ROMs, I've been thinking about doing it for a while, just don't know enough about how to root and flash. There are some good guides here, I'm just a bit nervous about doing it. I also don't know what the best ROM would be. I'm really just after a factory standard Desire with Sense ROM, the most out of the box it could be.
I assume an RUU is like a rollback? In which case, what would I be rolling back to. I have no idea how it was debranded, so I don't know what ROM I'd need to roll back to.
As for the goldcard, what would that do? Is that rolling back, or fixing what I have now? It doesn't crash too often, I can probably baby it through.
Sorry for the questions guys, just want to know my options. I didn't think it was too badly bricked, but you never know. I bricked my XDA Mini II trying to flash a new ROM, so you can see my hesitation :/
An RUU is an official way to flash the phone with HTC's own software. That is how the phone was debranded in the first place, and you can do the same to get it back to normal. It does require a goldcard though, which is a minor software patch on the sdcard.
If you root and install a custom ROM (and update the radio) you'll have a working phone again, and you can make a goldcard in your own time.
If I go with an RUU, will OTA updates work? That's really the only thing I'd miss about a custom ROM, the convenience of OTA.
foxmeister said:
Look for the HBOOT version on the second line and post back what it says here.
Click to expand...
Click to collapse
Hboot - 0.80.0000
papalazarou said:
If I go with an RUU, will OTA updates work? That's really the only thing I'd miss about a custom ROM, the convenience of OTA.
Hboot - 0.80.0000
Click to expand...
Click to collapse
You'll get ota updates if you use an ruu. Just make sure you have your goldcard in when you apply them.
teppic74 said:
You'll get ota updates if you use an ruu. Just make sure you have your goldcard in when you apply them.
Click to expand...
Click to collapse
Cool, will the process in the link in your sig do the trick? And the goldcard, will I need to keep it in permanently, or only when updating? Trying to decide if I should use a dedicated card for it, or include it on the card I keep in there.
Thanks for the help, I'll run the RUU tomorrow morning.
I'm trying to run unrevoked to root and reflash it, but it get's to a point and fails, saying "failed to flash recovery image".
Any thoughts?
EDIT:
I've now created a goldcard and am trying the downgrade process in the link in your sig. I've followed all the instructions, but when I ran the downgrade util, after asking for my password, nothing happens.
papalazarou said:
I'm trying to run unrevoked to root and reflash it, but it get's to a point and fails, saying "failed to flash recovery image".
Any thoughts?
EDIT:
I've now created a goldcard and am trying the downgrade process in the link in your sig. I've followed all the instructions, but when I ran the downgrade util, after asking for my password, nothing happens.
Click to expand...
Click to collapse
Yeah, that's my fault for leaving a testing point in the Mac/Linux version of the utility. It was mentioned in the bugs section, but probably not made clear enough. It's fixed now.

[Q] Fail-pu on HBOOT 2.02

Just wanted to get this out there. I have been trying to root all night with no luck. Hoping others with same issue will come for an offer help. Free evo accessory for anyone that can get this solved for me.
You need to provide a few more details what you've done to try and achieve root. What method did you try? What are seeing on the screen at the various steps.
I used the long method listed Here. If you're using the .exe file in the other thread, its not as reliable.
I am having the sane issue. I have tried regaw's method, the manual method listed in the hboot S-off thread, and the automated method in the other hboot thread. Everything works except flashing pc36img.zip....it throws the error he mentioned when updating radio v2, plus it throws fail-ic when trying to update bootloader (it does not say "bootloader skipped" as indicated it should in the guide). From this point forward, it will not boot past white HTC splash w/o running ruu. You can even do the rest of the guide and get a custom recovery flashed (i have done both amon-ra, and clockwork). After running ruu, S-off sticks (meaning unrevoked worked, I suppose), but you obviously don't have root. If you try to flash a custom Rom, even just a rooted version of the ruu, it throws a symlink error (something like E:fail can't symlink bin/lsmod....can't remember exact syntax, I posted it in another thread though, I'll see if u can find it). I have tried doing this from custom recovery and from toast's pc-based recovery. Is there a way for me to pull a log of what is happening when the pc36img has its errors? That may be the only way for me to give you more info than I have.
funnyrocket said:
Just wanted to get this out there. I have been trying to root all night with no luck. Hoping others with same issue will come for an offer help. Free evo accessory for anyone that can get this solved for me.
Click to expand...
Click to collapse
Look at this guys thread and also ask them to move your thread to the right forum so you can get the proper views and help
http://forum.xda-developers.com/showthread.php?t=831915
i followed the manual method, it failed with the radio pu, i completed the method, my phone would not boot it was stuck at the "htc evo" screen. So after some research I found the correct file to make my phone boot, The manual steps worked and i rotted my phone but i am unable to put a custom rom on
dl this file rename it pc36img and push it to you phone and reboot in the hboot and let it install it should pass you will have root access and clockworks custom recovery but until someone fixes the roms or gives a answer they wont work they will fail but you will have a phone and root admin.
http://forum.xda-developers.com/showthread.php?t=791019
flipper12 said:
You need to provide a few more details what you've done to try and achieve root. What method did you try? What are seeing on the screen at the various steps.
Click to expand...
Click to collapse
I used Method 3 from this zikronix's [TOOL][GUIDE] HBoot 2.02 S-OFF thread. Everything works great until I have to flash PC36IMG. It starts but gives the Radio-V2 Fail-PU and Bootloader-Fail-IC. The screen shows updated failed. Upon restart I'm at the red triangle boot screen. Can't do anything else from there.
kc_sheets said:
i followed the manual method, it failed with the radio pu, i completed the method, my phone would not boot it was stuck at the "htc evo" screen. So after some research I found the correct file to make my phone boot, The manual steps worked and i rotted my phone but i am unable to put a custom rom on
dl this file rename it pc36img and push it to you phone and reboot in the hboot and let it install it should pass you will have root access and clockworks custom recovery but until someone fixes the roms or gives a answer they wont work they will fail but you will have a phone and root admin.
I don't see what this will do for me since I don't have S-Off status yet. I can't get that far. Plus, this isn't a comeplete root. I have another Evo here that has the exact same specs, right down to Hardware 003 and I just did the Method 3 root and it went through with flying colors. So...
Click to expand...
Click to collapse
I think it is the bad blocks issue popping up again. I read about it in toast's root thread, I believe. If I am right, toast figured out a fix before. We may have to find a way to use his fix again. It was for a different bootloader, though. Might not work straight out of the box. I'm no dev, but this seems to me to be what is happening.
tejasrichard, i didnt know you got an Evo.
Come see us in #HTC-EVO on irc.freenode.net
Alot of devs hang out in irc so you guys might be able to get help there.
Use clockwork.
For some reason, amon ra doesn't work right away. You'll get fail-pu with it.
OtisFeelgood said:
tejasrichard, i didnt know you got an Evo.
Come see us in #HTC-EVO on irc.freenode.net
Alot of devs hang out in irc so you guys might be able to get help there.
Click to expand...
Click to collapse
Sup Otis! Yeah, I finally got my upgrade, lol! I'm a little late to the party, but better late than never, right? I'll stop by tomorrow and say hi (promised the missus some quality time tonight). I've got a few more things I want to try, but I'm betting whatever toast did b4 to get around the bad blocks will work again. Need to pm him and see what he thinks.

[Q] Can I use Advanced Ace Hack Kit in recovery mode?

I have CWM installed, and i want to run the AAHK, because my phone wont load up, and maybe it will fix that.
If there is a method, someone please give me a short tutorial of it.
You are still running stock?
Don't run the hack kit if your phone isn't booting. First find out what's wrong with your cell phone. Google is a fantastic place to find answers, especially when the description of your issue is so vague.
On a second note, by asking for a tutorial it is evident you haven't used the search whether it be here in xda or google. Hence, my previous comment.
Once you have an idea of what is wrong with your cell, give a description of how the problem started, what you did to fix it and so on, then I'll be happy to help and so will others in the community.
Expand on what is going on.
Sent from a dream.
Gabouka said:
I have CWM installed, and i want to run the AAHK, because my phone wont load up, and maybe it will fix that.
If there is a method, someone please give me a short tutorial of it.
Click to expand...
Click to collapse
The hack kit wont solve that issue. If you have CWM installed then flash a custom ROM. If You are already S-OFF the Hack Kit will jam u up. If it Is a hardware issue then fix that first....it might be the volume rocker
My issue is that I am on S-ON, with custom recovery. The phone wont boot up, neither when I flash a custom rom, nor on a stock rom.
Stock roms doesn't want to install. The ruu installer says error 130. The current version of the rom on the phone is 3.13.0.0.
Hmm, seems like you're screwed buddy! I'm not too sure but maybe you can use ADB to recover it? Correct me if I'm wrong but I think that's the only way you'll fix your device
Sent from my Desire HD using Swype beta for Android!
Check this thread...http://www.androidcentral.com/gingerbread-update-htc-desire-now-available-ruu
do a google search for more info...

some help needed

Hello, so i have a HTC dhd which i rooted following a guide on here using the root method via htc site (sorry i cant remember the actual links)
That all worked well and flashed with clockwork mod and running with cyanogenmod 7.2.0
Since then i got a little bored and wanted to try some other custom roms, tried blackice, leedroid, paranoid android and a few others. All of which failed to actually run. Installed fine but would sit on Tmobile screen for 30+ mins.
So i then had a read a bit more and thought maybe i need s-off, tried that using AHK and that fails due too some problem flashing radio.
I cant flash any other radio either (or not ones i have been able to find).
Figured maybe ill try and install a stock RUU which i have 4 different versions.
RUU_Tube_HTC_Generic_1.11.0.0_Radio__release_203247_signed
RUU_Bravo_Froyo_TMO_UK_2.12.110.4_R_Radio_32.49.00.32U_5.11.05.27_release_157560_signed
RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed
all of these either fail to even start the install or get stuck at 18% and then end up with a failed updating ruu screen.
So im kind of stuck with cyanogenmod 7 at the moment and hence why i am here.
Hopefully its something dumb that i have or haven't done and will be easy to fix. At the moment id like to just return to sense rom and keep root.
Ace PVT ship s-on rl
HBOOT-2.00.0029
MICROP - 0438
Radio-26.14.04.28_m
Anything else you might need to know ill try and find it.
If anyone can help me get a working sense rom actually working or even return to stock so i can start again i would be greatfull.
Sorry if i have done something completely noobish.
try suing ace hack kit u can find it on the forums i had problems and used it now i can use any custom rom . just be sure that u turn ur virus checker off when u download , unpack and use it as it identifies 1 of the files as a virus , it isnt and wont harm ur comp but the file is needed to give u s-off hope this helps
hey thanks for the reply, i have tried ace hack kit (AHK) via ubuntu. Gives me an error of failed to downgrade radio, check cable, possible goldcard error. (or something similar to that)
If you used the htcdev, you need to relock the bootloader.
Sent from a dream.
if i rember rightly thres a gold card creator in the hack kit , my dhd was unbranded so i was lucky i didnt have to use it either that or look up making a gold card for dhd u should find 1 about i know when i was first rootin my dhd i made one but didnt need it
Teichopsia said:
If you used the htcdev, you need to relock the bootloader.
Sent from a dream.
Click to expand...
Click to collapse
ill try that. i knew it would be something dumb that i hadnt or had done. hopefully this fixes it. thanks
so i tried to relock it which worked and then ran the hack kit again which froze after said it had downgraded radio. only thing i could do was battery out and reboot which then left me with a red ! managed to reflash clockworkmod but now every rom i try freezes on tmobile screen and im still s-on and all the same settings as i had before.
At the moment unable to use my phone as i cant get any roms to work.
You are gonna have to wait for someone more knowledgable to help you out.
On a side note: the ace hack kit was just pulled out from xda due to..... well, it's a long story. I don't know if the hack kit is a standalone program or if it connects to a server to do it's magic. Hold on to the program for now and wait for muikkuman (did I get your name right this time? ) glevitan and a few others.
Edit: do a search for your issue. It's there somewhere. I'll try to help you when I have a chance.
Sent from a dream.
rooting
You need s-off to load roms. google how to make a gold card manually. it's fairly simple. boot into recovery and do a full wipe. then try to run AHK.
---------- Post added at 07:14 PM ---------- Previous post was at 07:07 PM ----------
You need s-off to load roms. google how to make a gold card manually. it's fairly simple. boot into recovery and do a full wipe. then find a different method of getting s-off. i believe you can do it via adb.
it was rooted, and running cyanogenmod fine. But thats all i could run until yesterday when it turns out that i had some eMMc problem which seems to have killed my phone. Back to htc it goes i guess and hope they can fix it
nollington said:
it was rooted, and running cyanogenmod fine. But thats all i could run until yesterday when it turns out that i had some eMMc problem which seems to have killed my phone. Back to htc it goes i guess and hope they can fix it
Click to expand...
Click to collapse
The RUUs that u are using are not for the DHD...HTC Bravo is desire but not Desire HD...if you flashed that, then you probably messed the device.
glevitan said:
The RUUs that u are using are not for the DHD...HTC Bravo is desire but not Desire HD...if you flashed that, then you probably messed the device.
Click to expand...
Click to collapse
I dont think i ever actually flashed that one, the tmobile one for the desire hd froze at 18% and every custom rom never worked (ones for desire hd which i got from the desire hd forum here)
cyanogen mod did work until yesterday when i used AHK which seemed to have caused more issues than anything useful.
after some digging on here i found that the eMMC 'fried chip' was the problem and following some tips on how to fix it never worked. Took it to tmobile today said that i was trying to install a update from the htc site and it froze so they are sending it off to be fixed (hopefully)

A mix of problems

Hi, i apologize in advance, if this thread is of. So i bought a DHD like a month ago, and it worked fine. It had custom rom on it, but the man made it to stock rom again. Now my Wifi has died. I need to take my phone to profesionals, couse it still has guarantie, and it looks like it's the motherboard. Now the problem! I need to make the phone S-ON, and i read and try, and read and try, .... i have S-Off and SU with no permission?? I can't get in to recovery it just shuts down and doesn't wont to reboot, i need to take out the batery. I have manage to use different recovery once, but it was luck, couse i cant do it again, i tried downgrade, but like i said SU is not working. The hack tool well if i understand it i have S-Off so... I am kind of new and tried to read everithing and tried a lot of different things and i need HELP!!! I have to make my phone Stock with the correct rom and S-ON. So can someone help me? and again sorry if i missed something. Thank's in advance
The Hack Kit can revert you back to stock, unrooted and S-OFF, just read the manual
Sent from another dimension...
thanks don't hurt ya know?
GuyInTheCorner said:
The Hack Kit can revert you back to stock, unrooted and S-OFF, just read the manual
Sent from another dimension...
thanks don't hurt ya know?
Click to expand...
Click to collapse
Ok Thanks i will go throo it again right now.:good:

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