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I just purchased this phone (i9100) last night after a long travel to track it down. today I simply wanted to update the firmware on it and I was using Odin3 v1.85 to do it but It failed and stayed like that for an hr with the phone in the download mode. I finally disconnected the phone and started it back up and it said " firmware upgrade encountered" with the phone on icon on the left a yellow triangles in the middle and a computer on the right side. Almost looks as though the symbols and words are cutting off the screen.
I can boot into the Download mode but the computer does not recognize the phone anymore nor does Odin or Kies. So I cant even attempt to re-flash the damn thing... I'm so upset right now and feel like taking a hammer to this damn phone...
Any help would be greatly appreciated. I've don't everything when it comes to drivers uninstalling Kies, using other computers without Kies installed, different ports and cables. I've done it all as far as i can see.... also I cant return the damn thing as i didn't buy it from a store. so im **** out of luck if i cant get this working.... PLS HELP!
Are you sure you are downloading the right version of the drivers? I ask because it sounds like you bought the international galaxy s II and not the Epic 4G Touch but you asking the question in the E4GT forums.
The phone is Sprint branded and so is the box.
jettienne12 said:
The phone is Sprint branded and so is the box.
Click to expand...
Click to collapse
Okay, so for future reference... you have the D710, NOT the i9100. (The i9100 is the international SGS2, different enough from the Epic Touch that you can't flash i9100 firmware.)
That said, if you can get into download mode then all is not lost!!
Restart your computer. Also, when you use odin, be sure to go into your Windows task manager and close any Kies tasks/processes that may be running in background. You only need Kies for the drivers it provided when you installed it onto your pc.
Suggest you put your phone into download mode, and follow the instructions in the 1st post in this thread:
http://forum.xda-developers.com/showthread.php?t=1282420
I tried the instructions in the link. however, the problem seems to that the phone is not being detected by the computer or the drivers dont seem to be working. I tried this on my other computer and while the phone is in download mode it is still not being detected by the computer or odin.... what can be causing this as before the firmware update that failed it was being detected perfectly fine.
I pretty much have the exact same problem as posted here.
http://forum.xda-developers.com/showthread.php?p=18176145#post18176145
jettienne12 said:
I pretty much have the exact same problem as posted here.
http://forum.xda-developers.com/showthread.php?p=18176145#post18176145
Click to expand...
Click to collapse
Sorry to be the bearer of bad news, but I was never able to get any computer to recognize the phone in that state. I was able to take it to the Sprint store and they ended up giving me a new one for a small service charge. Since you didn't get it at a store I would contact Samsung and give them the story that cooza suggests in the thread you linked. Good luck and post back if you ever get it working, I am still curious as to what was wrong.
The only thing that might be hampering your effort is Kies might be still active. I overlooked this instruction (as was mentioned in a previous post). Before starting Odin or connecting your phone go into Windows task manager (ctrl/alt/del) and click on processes. Scroll down and you'll probably see a Kies process running. End that process, then try it again.
.....
Sorry but Kies has been completely uninstalled from this computer and the other computer.
are you plugging the phone before or after entering download mode?
I did both before and after to see if that would make a difference, but no go.
jettienne12 said:
Sorry but Kies has been completely uninstalled from this computer and the other computer.
Click to expand...
Click to collapse
I thought you needed the drivers from Kies?
.....
I installed the drivers without it, I downloaded the drivers for my model phone from another member who suggested it.
Try deleting the drivers that u have and reinstalling kies. Use different usb ports.
Sent From My Evo Killer!!!
i would reinstall kies..... or if you have a linux box maybe try heimdall > http://forum.xda-developers.com/showthread.php?t=755265 to flash
Guys, I tried Ubuntu but with no luck. The computer simply will not detect the phone. At this point I believe only Samsung can fix or replace this. I will contact them tomorrow and see. Maybe they will do it for free or maybe they will charge a small fee (small I hope if any) but thank you all for the help.
Yes, i'm a total noob, sorry everyone. I tried to root my T Mobile Galaxy S2 using the Kies/Odin method, and now i'm getting nothing but a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I would happily follow those directions, but now Kies won't recognize my device?!?!? I also can not get back into download mode. I have no idea what to do. Is there anyone out there that can help?
Can you still turn your phone on and use it?
Sent from my SGH-T989 using XDA App
He can not use the phone
Sent from my ADR6400L using Tapatalk
Hey I was wondering if u can help my friend out it seems like u were trying to be nice but here's his story he was trying to root his phone I don't know what method but it dud require Odin and some file called Hercules witch I think is cwm but I don't know were he went wrong but now when he tries to boot up it takes him to a black screen that says in red writing Odin mode..product name sgh t898, custom binary: no , current binary Samsung official and below all that there is a phone and yellow warning symbol with it saying firmware upgrade encounter an issue. Please select recovery in kies and try again
Sent from my ADR6400L using Tapatalk
my ADR6400L using Tapatalk
This is what he gets is anyone willing to help
Sent from my ADR6400L using Tapatalk
All you need to do is flash it using Odin. Grab the stock rom from the general forum of the galaxy s2 and flash it using Odin.
Sent from my SGH-T989 using Tapatalk
Did/does Odin recognize the phone? If it does then go ahead and flash the stock Odin firmware package and that should take care of the problem. Same thing happenend to me and all you need to do is set everything up just like normal, go into DL mode and give Odin a few seconds to find a com port and hit start...just pretend the warning is not there.
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Yes, you can flash from that screen -- I managed to brick my Vibrant that way a number of times, and as long as you get that screen (or the Android digging screen) it's recoverable. KIES should be able to recover it as should Odin -- if it DOESN'T work turn OFF the computer (all the way off) and restart it then try again.
Samsung's USB drivers have a habit of getting confused and causing flash failures both in KIES and Odin.
Be aware that if you're trying to use KIES and the "latest" firmware is a non-wipe firmware (as the updates from T-Mobile are) it will happily load onto the phone something that will bootloop into the stock recovery and refuse to start! If you get hosed like this you probably need to Odin back to the ORIGINAL firmware so you get a "full" flash, then use KIES (or ODIN) again to perform the update.
UntamedDeviance said:
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Click to expand...
Click to collapse
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Hope I'm not too late to help: I had same problem and used odin to fix.
Here's what I did:
Download stock kernel in tar form from the Android devel forum. Start odin, click check box in PDA, click PDA button then select the kernel you just downloaded.
Insert usb into your phone (I left my cord connected to my computer). Start phone in download mode (up+down keys). Once it's started ib DL mode, unplug the usb cord, then after just a few moments plug it in again. If necessary, let it set a few moments until Odin recognizes the device (yellow stripe in id:com to the upper left), now click start in odin.
That fixed my problem. After that I read and reread everything I could get my hands on, but I think I tried flashing a i1900 kernel.....big duh to me, but maybe I'm not that dumb after all!! But, soon after I was able to root, and have flashed several custom ROMs since my little bump in the road.
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Yeah, I just walked in, brought my receipt and box, and told them I needed a new phone because mine bricked while doing a stock update...they were happy to do it... every one there knew I had previously rooted it as well...
Sent from my SGH-T989 using xda premium
i used this method to root my phone, you need to use odin and flash a new rom
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Took mine to a store, they didn't have any white kits in stock so they told me to call and tell them that it doesn't turn on, got a replacement ordered without having to troubleshoot over the phone.
Had that happen the first day I got the device trying to root up. Accdently pulled usb while updating. All i did was Hold VOL UP + DOWN And Plug usb in and download mode came right back up and started the process all over again.
It was a success as.
M&S
Worked!
Thank you!
Overseas and very stressed!!
i had a problem updating -- same error message "firmware upgrade encountered an issue" -- kies can NOT connect to my device. ODIN will not install ICS.. ODIN will not install GINGERBREAD either...
i have the SGH-T989 (t-mobile GS2)
nothing will update. i can't back out to revert to the gingerbread OS i was running previously...
can anyone help me out?
email direct or respond here... thanks for anyone's help
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
atilla88 said:
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
Click to expand...
Click to collapse
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Teo032 said:
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Click to expand...
Click to collapse
i used a ics rom from xda and my phone is a european s2 without branding,i just saw this thread here and posted my problem.
like i said odin didn`t recognizes me so i can`t flash anything...
So I somehow during my flashing adventures got to the point where my sgs3 would no longer recieve 4g/3g signal but only 2g. I reverted to stock rom, still had the issue (4.0.4), and it wouldn't let me upgrade to jelly bean, it told me "unable to connect to network" when I tried system update. So i took to the fixing my imei number, which apparently did something as I was then able to connect to the server and upgrade to jelly bean, with one problem; I was still getting 2g. I continued to try to use the rest of the guide (http://forum.xda-developers.com/showthread.php?t=1801997) but on jelly bean my computer would no longer recognize my phone through odin or qpst, etc, but I could view the files. I could do nothing to get it to bring up a port I could connect to. I downloaded/installed/uninstalled/installed the driver many times and still couldn't get it to connect. Like an idiot I tried through odin to flash back down to 4.0.4 so I could reestablish connection and continue fixing my 2g signal, but it quit halfway through and said "Can't open the serial(com) port" and didn't flash, so whenever I tried to turn on my phone i got the firmware upgrade error and telling me to connect to kies and use recovery mode, which I did. However, Kies wouldn't recognize my phone through it. It's drivers never connected, and it just sits there saying connecting. Samsung's help/support over the phone was literally WORTHLESS ("indian accent" Take da battery out ov your phone, sir. Wait 10 seconds. Put it back in..... They literally told me at one point "Go into menu, settings..." me-" In my phone?" him "Yes that is correct" me "Thats my problem dude, I CANT TURN IT ON") and I currently have a ups label to ship it in to get repaired, but I want to know if there is anything I can do before sending it in and waiting 5-7 days without a cell phone. Thanks in advance to help
Odin the stock4.1.1 software pre rooted or not.. My phone froze at samsung screen but just reboot and it will be fine
Sent from my SGH-T999 using xda premium
Did you even read the post...? haha it's not that simple, or otherwise I would've fixed it.
make sure you are using the samsung cable that came with your phone.
I don't have the cable that came with my phone, but that has never stopped me before and I don't see why It would affect my computers ability to recognize my phone if it was perfectly capable of doing such before.
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Aerowinder said:
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Click to expand...
Click to collapse
The computer makes the sound when I plug in my phone, so it recognizes it. I just can't access the com port and use odin. I'm trying what you gave me right now
milesmarrero said:
The computer makes the sound when I plug in my phone, so it recognizes it. I just can't access the com port and use odin. I'm trying what you gave me right now
Click to expand...
Click to collapse
I don't suppose the device qhsusb_dload is detecting?
Aerowinder said:
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Click to expand...
Click to collapse
oh **** yes! Man you're the bomb! Those worked perfectly! Thanks, if I could thank you a thousand times I would! Thank you, odin worked fine that time!
milesmarrero said:
I don't have the cable that came with my phone, but that has never stopped me before and I don't see why It would affect my computers ability to recognize my phone if it was perfectly capable of doing such before.
Click to expand...
Click to collapse
Glad you got the problem solved. The reason I said to use the samsung cable is that I was able to root and flash my first rom with a non samsung cable then after that it wouldn't work unless I used the samsung cable.
Hi there,
I know it's a bit of a stretch but I don't know what to do at the moment.
My Note 2 is behaving strangely as it's not being detected by my pc, just charging. I have tried different PCs and cables with same result. Some time ago, when connecting the usb, it would hang or stop charging and the screen would not turn off when not used. I had rooted the phone and after the official update came out, I let the phone install it. Right now I do not have root access and when trying to update the binaries, it would not let me. I would have gone to the shop to check maybe the USB port is damaged but since it has 1 count on download mode and Super SU installed, i believe it's not covered by warranty.
I was looking to reinstall the official firmware untouched but I can't possibly do it as I cannot use Odin or CWM since its not rooted.
Can anyone help me?
Thanks
Install drivers.
If odin doesn't detect phone in download mode then it could be a hardware issue as well.
Sent from my GT-N7100
Long time listener first time caller (this is my first post here) I'm going to try not to leave out any details. Bear with me.
I rooted my Tmobile Galaxy s3 for the first time and installed CM10.1. It was great for a few months, then it started getting glitchy. So I would flash the nightly release and it would be fine for a while. I decided to unroot and start fresh. It was then that I discovered the PC wouldn't recognize the device. I followed a youtube tutorial to unroot with Mobile Odin. I extracted and flashed a stock image called Tmobile_GS3_SGH-T999_4.0.4 after clearing counter with Triangle Away.
Well it seemed to go well, unrooted my device, but now the OS is incomplete. No internet app, messaging won't work at all, and it keeps crashing and freezing. The usb port is still not working so I cannot root with my computer, and the flash counter still says 1 and status says modified.
Tmobile sent me a new one on warranty, but I'm really worried they're gonna charge me 500 bucks because it's "modified". I have a few days before I have to send it back, Is there anyway that I can fix this without connecting it to my computer? Any help is GREATLY appreciated.
Thanks
re: flashing stock rom.
empire-1 said:
Long time listener first time caller (this is my first post here) I'm going to try not to leave out any details. Bear with me.
I rooted my Tmobile Galaxy s3 for the first time and installed CM10.1. It was great for a few months, then it started getting glitchy. So I would flash the nightly release and it would be fine for a while. I decided to unroot and start fresh. It was then that I discovered the PC wouldn't recognize the device. I followed a youtube tutorial to unroot with Mobile Odin. I extracted and flashed a stock image called Tmobile_GS3_SGH-T999_4.0.4 after clearing counter with Triangle Away.
Well it seemed to go well, unrooted my device, but now the OS is incomplete. No internet app, messaging won't work at all, and it keeps crashing and freezing. The usb port is still not working so I cannot root with my computer, and the flash counter still says 1 and status says modified.
Tmobile sent me a new one on warranty, but I'm really worried they're gonna charge me 500 bucks because it's "modified". I have a few days before I have to send it back, Is there anyway that I can fix this without connecting it to my computer? Any help is GREATLY appreciated.
Thanks
Click to expand...
Click to collapse
First thing to do is to put the phone into DOWNLOAD mode to TEST it and see if ODIN will recognize it.
If Odin recognizes it then there is NO need to send it back to Samsung, all it needs is a proper Odin flash.
Just because when all those missing apps and the usb had issues it does not necessarily mean that Odin will not recognize the phone.
If your computer is not working or you don't have a windows computer find a relative or a friend who has one.
Even a laptop computer would do just fine.
Good Luck!
Tried that
Thanks for your response, I have tried connecting it to Odin in download mode and it still will not see it. I really don't know what the problem could be. the usb used to work fine and there has been no physical damage.
re: try this.
empire-1 said:
Thanks for your response, I have tried connecting it to Odin in download mode and it still will not see it. I really don't know what the problem could be. the usb used to work fine and there has been no physical damage.
Click to expand...
Click to collapse
Try a different usb cable and or plug usb into different port,
if that fails, re-install the Samsung usb drivers for the phone.
Remember, if the phone goes into download mode 99.999% of the time the phone
can be flashed successfully using Odin.
The main reasons for usb issues in "download mode" are either loose connection to computer's usb ports,
usb cable intermittant or the Samsung usb drivers in the computer are corrupted in one way or another.
Thanks again
I guess I should have put this in my first post. I have tried 2 different cables in every port on 2 different computers. I have re installed the drivers multiple times as well. Also the new phone they sent me is recognized just fine.
empire-1 said:
I guess I should have put this in my first post. I have tried 2 different cables in every port on 2 different computers. I have re installed the drivers multiple times as well. Also the new phone they sent me is recognized just fine.
Click to expand...
Click to collapse
You are in a tough spot. I don't know if you have the stock recovery or not but if not you can either download the stock rom on the phone again...you know the best way although unethical really...being that the usb port is down is to re root it and flash a rom like the gt 1300 or whatever the international version is and intentionally hard brick your phone. Hard brick meaning won't even turn on withOut jtag and that even just clears everything out and reloads software like from the factory.If the phone won't boot up then there's no way for the person to tell its been modified. Majority of the time samsung doesn't get the damaged phones its some idiot making 8 bucks an hour to refurbish phones. That's what I would suggest you do being that the counter is still saying one flash
tmobile s3 running wicked. best rom i've ever used
Pretty sure I'm on stock recovery. it does give me an option to "apply update from external storage"
Thanks for all your help, I'll try to flash the stock rooted rom through the stock recovery although i'm not optimistic.
I will check out the wicked rom you mentioned, although I am a little hesitant to root my new one after this ordeal.
but how do I re root it if I have no usb or custom recovery?
re: flashing
empire-1 said:
but how do I re root it if I have no usb or custom recovery?
Click to expand...
Click to collapse
If you can get your phone to boot normally with any stock rom rooting will not be a problem at all.
If you get the phone working and booting properly you would be very lucky but from reading
everything you have wrote so far I highly doubt that you can successfully flash any rom at all
unless you have forgotten to tell us something.
Don't worry about rooting, worry about getting the phone to boot and work properly with stock rom.
yep. running stock recovery. hopeless?
re: flashing
empire-1 said:
yep. running stock recovery. hopeless?
Click to expand...
Click to collapse
I never said a word about stock recovery, I said STOCK ROM.
Invest in a JIG, it puts your phone into download mode instantly even if you cannot
do it manually with the three buttons as long as the phone is not completely dead.
You can buy a jig for less than $4.00 shipped on eBay, it's great little tool.
All you do is remove the battery from the phone and put it back in then simply plug
the jig into the usb port then in a couple seconds it will be in download mode then you
can unplug the jig and the phone is ready to be odin flashed..
Remember what I said before, just because the usb did not work with some
rom you flashed it does not mean that it will not work for download mode.
The jig was one of the best investments I have made when I started using these samsung android phones.
Once in download mode it will allow you flash the stock or stock rooted Jellybean 4.1.1 rom.
This is my best advice.
I am not having a problem getting into download mode, I will take your advice and buy a jig though in case I ever need it. Again, thanks for all your help, I think I may have to send it back and hope for the best.
re: flashing
empire-1 said:
I am not having a problem getting into download mode, I will take your advice and buy a jig though in case I ever need it. Again, thanks for all your help, I think I may have to send it back and hope for the best.
Click to expand...
Click to collapse
Before sending it back, if I were you I would find a friend or family member who has
a windows computer and just for the hell of it install the usb drivers in the computer
just to see for sure that while in download mode and connected usb cable if Odin still
is not lighting up the [COM:xx] top left rectangle on Odin screen.
I have odin flashed many phones dozens of times in the past 3 years and I have yet
to come accross one which goes into download mode but odin is not reconized
unless there is something wrong with the windows computer or usb ports and drivers.
That only happens as I said before, if there is something wrong with the drivers,
usb ports and or usb cables or some other malfunction in the windows computer.
Just think, if it works no need send the phone to samsung plus you would have learned
something too.
I did try my other computer with the same results, tomorrow I will try it with my girlfriends laptop, I am starting to think something happened to the usb jack. It didn't work before I unrooted it either, that's why I used Mobile Odin. I am all about learning this stuff though. I plan to root every new phone I get, this has just been a little frustrating.
re: well that's it!
empire-1 said:
I did try my other computer with the same results, tomorrow I will try it with my girlfriends laptop, I am starting to think something happened to the usb jack. It didn't work before I unrooted it either, that's why I used Mobile Odin. I am all about learning this stuff though. I plan to root every new phone I get, this has just been a little frustrating.
Click to expand...
Click to collapse
This is the first I heard that the usb did not work before and the usb socket might be broke.!!!
In that case since you cannot use the Wifi in your phone to transfer and install apps since it cannot boot normally
(unless I am missing something again) and you cannot use usb and it would not even help to remove the external
sd and copy any apps at all since you would have no way to install the apps.
Then you are right, you have to send it back, exchange it and hopefully you can come up
with a good enough excuse why it's not working so samsung will not charge anything )which I doubt)
I must not have been clear, I can use the phone. it makes calls, the wifi works, i can use third party messaging and browser apps. again, there has been no physical damage. the socket worked a few weeks ago when I rooted it. I only noticed it not working when I went to unroot it.
So basically it sounds like there is no way to root or install custom recovery without usb, correct?
empire-1 said:
I must not have been clear, I can use the phone. it makes calls, the wifi works, i can use third party messaging and browser apps. again, there has been no physical damage. the socket worked a few weeks ago when I rooted it. I only noticed it not working when I went to unroot it.
So basically it sounds like there is no way to root or install custom recovery without usb, correct?
Click to expand...
Click to collapse
I don't know of any way unfortunately
tmobile s3 running wicked. best rom i've ever used
Josh McGrath said:
I don't know of any way unfortunately
tmobile s3 running wicked. best rom i've ever used
Click to expand...
Click to collapse
Can you flash it through mobile odin? I don't know anything about the mobile version.
tmobile s3 running wicked. best rom i've ever used