Hello One X forum!
So I received a One X I bought secondhand from eBay today. It has problems though; although the phone accepted my sim card and makes calls, the mobile data isn't working. Admittedly, the reception isn't great around here, but even my very elderly HTC Legend can get GPRS (network only goes up to HSDPA anyway) data just fine. Also, while the wifi radio appears to work, it can't keep the signal even from just a few metres away from the router. The phone was originally bought in the UK, (which is where I am not) and appears to have been unlocked from T-Mobile. (I'm on Vodafone.)
Yes, before you ask, I checked if the phone is blacklisted or blocked, and it's not (though if anyone has another way to double-check if it's not blocked by T-Mobile specifically, I'd appreciate it). I don't think it has been rooted (UI looks like stock) and I don't know how to check if it is, or how to check the HBOOT or whatever either. It seems to be a GSM radio failure, which is probably why it was so cheap (of bloody course). Is there any way to fix it, or am I stuck with selling it as spares?
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Hoping you could help me.
I switched from o2 to orange and got a desire in april. one of the first things I did was debrand it, now I'm running defrost. The problem is, it's never worked properly and I'm getting sick of it, so it's going back to orange. My problem is that I can get internet fine on GPRS and HSDPA, I've never seen the EDGE symbol and if I'm only on 3G (not HSDPA) I cannot get any data at all (ever).
I've tried every radio in existence, does anyone else have this problem?
Anyway, I called tech support earlier and they asked do I have 3G symbol in upper or lower case. I can't remember how it looks on the stock orange rom, I know hsdpa is 3G+ but besides that I can't remember whether it's upper or lower case. Could someone please let me know.
Also, anyone got a link for the stock orange rom?
Pretty sure it is all uppercase.
+1 to uppercase. Lots of people have the same problem. I have in some situations been able to use UMTS 3G but 90% of the time it just stalls for ten seconds and then reverts to GPRS o HSDPA. Since I've been away from the city, I've started getting EDGE connections quite frequently.
Orange data seems extremely unstable for me. Especially annoying when im with someone and i tell them "oh let me just check google maps" and then nothing happens even though i've got full signal and H/3G.
Same here in Glasgow.
Debranded Orange with stock ROM and I can often have full 3G+/H coverage but no data throughput
This is an inherant problem though, even though you may have four bars of signal from the local cell, there's no guarantee of any data bandwidth on that cell.
Think of it like my home network:
I have an Apple Airport Wi-Fi base station providing my wireless network.
I then connect it this into my DSL router via an ethernet cable.
Now, even if my DSL connection is down, the router is fully utilised, down, or the ethernet cable to the Airport is down - my Desire, iPod Touch, Laptop etc will all display full wireless connectivity, but I can't do any browsing on them
Thanks guys, I knew there were widespread problems but didn't know whether or not everyone had the same symptoms. Pretty irritating, I'm getting pretty sick of not being able to rely on my phone! I had an unlocked g1 on o2 previously and in comparison it was awesome. I'm definitely going to tell Orange this isn't good enough.
Sadly, I don't think getting a replacement is going to help. Completely spoils an otherwise amazing phone.
I'll never recommend thus to anyone!
Phone> "*#*#4636#*#* >phone information > preferred network type > GSM Auto (PRL)
That did it for me
Sent from my HTC Desire using XDA App
I had the same problem. My advise to you all is do what I did, call Orange executive office, tell them the problem and that you'd like to cancel your contract because they are not supplying what you pay for. Then go to tmob, and get the same contract, except the mobile internet works 100% of the time. Just a heads up, I had an 8 month battle with Orange over this. Now on tmob, and I've never been happier.
I bet if you phone customer services over this they'll say "we've never heard of this issue before" even though they've heard it loads. Orange are not acknowledging the problem exists.
PS I hate Orange (incase you couldn't tell!)
Sent from my HTC Desire using XDA App
Thanks, that's good to know. I've had some experience of what the exec customer complaints team do at work -its a very effective route!
Sent from my HTC Desire using XDA App
Hi everyone,
I have a generic unlocked desire 2.2, unrooted, as standard as they come and connected to Orange.
When I run on GSM only mode in network settings my phone is fine...
BUT..
Enable WCDMA or WCDMA auto mode.... and it will connect to 3G for about 10/20 secs then drop the whole lot, "emergency calls only" is all I can get.
I live in town with full 3G,and have tried at my girlfriends 100 miles away too. This has been going on for about 3 weeks, and so far I have.......
Hard reset a couple of times....
Had a new SIM from Orange...
Tried a different SIM (O2) in my phone - which works perfectly, sat browsing on H for about half an hour or more with no problem.
Tried my SIM in a different phone (Touch Pro) - works perfectly as well! 3G and browsing internet all fine.
So - Orange say its the handset.... and I'm not sure their 2nd level tech really exist, cos I've never got to speak to them or had the promised callback!
and HTC reckon its a network issue.
I can see both sides, but that doesnt help when your stuck in the middle with sloooooow internet.
The only other thing I can think is that Orange dont like the fact I'm on unlimited data and using it, I hit about 900mb a month normally and 2Gb in Nov when my home broadband died for about a week. perhaps they have blocked my handset from 3G? If so they havent told me though! I have one of the panther tariffs from mid last year which were "unlimited".
Any suggestions would be very appreciated!
Thanks in advance
Chris
Sounds strange indeed......
Theoreticly speaking, they could have placed some sort of a limit on your account to reduce the load on their network, but It'll be hard to prove. (Maybe you know someone who works there???)
You can look for your plan's contract (or ask them to fax it to you) - maybe it states the minimal speed of connection....
Threaten to disconnect if your speed does not improve..... Realy can't think of anything else.
EDIT:
Try this http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5
Thanks,
I have tried all the options in that menu with no success.
Eventually last night I got orange 2nd level tech who was equally confused and could only suggest a radio version conflict with my handset and network.
Anyway they gave me a fault code which CPW (I purchased from mobiles.co.uk) looked at and glazed over.
I have called HTC direct now and they are having it in for warranty repair. 10 days with my old touch pro... how bad can i be?
Wouldnt surprise me if they send it back NFF........
fingers crossed!
EDIT: THE TOUCH PRO IS AWFUL!
Chris
I have a Vodafone Sure Signal femtocell device, which connects to my broadband and provides a localised 3G signal in my house, as network reception here is poor.
I have 2 other phones connected to the SS just fine, but the One X is intermittently losing the connection and needs a reboot to re-connect. There have been some other posts on the Vodafone UK forums from folks with a One X, not many but enough to make me wonder if there's a more common problem.
Does anyone else here have a Sure Signal, and if so, are you having any problems with it?
I don't personally have it but my friend does and he is getting drops constantly he is not best pleased as he had yellow spot issue aswell aha i think he's going to thro the OX off the wall shortly. He has phoned regarding this and got nowhere
Thanks for the reply. VF have contacted me after I posted on their eforums, I've raised a ticket and they're investigating. I'll report back if anything improves.
VF UK are really pushing the One X, so if there is a problem, I imagine they'll want to get it fixed.
do the vodafone handsets have vodafone firmware? i have a factory unlocked non branded unit I'm using on vodafone with SS and hab=ve had zero problems!
Thanks for the reply. I got mine from dialaphone and it's pure stock WWE. It's working now, but still a little flakey. If it loses connection to the SS, I turn airplane mode off and on again and it works again (quicker than a reboot).
Most of the One X users with problems on the VF forum have their old number on a new sim card, which apparently can cause the Sure Signal to bug out a bit until the new sim is registered. Mine is a brand new number though. It's lasting a day or so before I have any issues.
The SS has always been a little on the flakey side, though, I need to reset it every so often - but that's been weeks or months apart rather than days.
I have one of the older models with 4 lights, not sure if that makes a difference.
Half wondering if it's the phone not the SS, but will see how it goes for the next few days.
I have had very poor suresignal performance...and have swapped out one phone already after speaking to HTC.
But have found that by turning off WIFI, it seems to be a lot happier, and the replacement phone acts just the same as the first (sim free from CPW)
But without WIFI, all data comes out of your data plan, and not from your broadband even thought the SS uses the broadband connection.
I never got to the bottom of my sure signal problems with this phone until I installed cyanogenmod.
However I recently installed sense 5 and my phone would again not connect to my sure signal. I have gone back to cyanogenmod and the problem still exisits.
Can someone who uses a sure signal please tell me which radio you are using by going to settings, about phone, baseband version
Many thanks
Hi guys,
Im having issues with connection speeds though hspda on my hand set (tmobile uk).
Im getting really really poor speeds, if i download something of dropbox it can take an age - yet if i download the same file from my wifes desire hd (virgin mobile - basically the same network just rebranded) she gets it very quickly.
i then tested a bit torrent file and never got past 5kBs on my phone but hers reached 97kBs and held. Mine would drop down to 500bs most of the time as well.
The signal strengths are the same and i have tested this in a quiet a few locations now and the results are consistant.
Also ive given up streaming tune in radio on my phone as it constantly drops and now use the wifes virgin desire hd as it working correctly with no drops.
My sim is now 11 or 12 years old now and im wondering if that could be the cause of the problems im having with connectivity.
Has anyone had bad speeds running an old if not ancient card like this?
Have they changed the design of the chips with the event of 3g?.
when i purchaced the original phone on the contract i dont think 3g was avalible then so im suspecting that could be the cause,
can anyone shed any light?
thanks
Your sim is so old? :O so you cut the sim to make it fit for the hox. Order a new one mate. Old ones mostly cause some trouble. You should be able to order a new sim from your provider for a few bucks or even for free. Try it out. And of course you can install speed test to see how the transfer is.
Gesendet von meinem HTC One X mit Tapatalk 2
thanks mate, ive just got a replacement free of charge, the speeds are 1000x better, only problem now is my imei number is no longer there and the phone wont show my phone number.
i think they were a bit suprised that it was working at all at the age the card was.
why do htcs always reset the home screens on sim change, blooming annoying!!.
just fixed everything, got the settings from tmobile and i now have imei number, phone number etc, and the phone running a lot better!! i cant understand how a sim card could make the phone run so badly, either way its had a new breath of life and running much better,
anyone that has an older sim get it changed, i think mine only supported 2.5g as i wasnt getting any speed above that.
thanks again
I'm with EE in the UK but bought my M9 through Caroline Warehouse & as a result it is running software directly from HTC but sim locked to EE. I was excited to see WiFi calling enabled for the M9 but found out it is limited to devices bought directly from EE as the function is baked directly into their firmware & not an additional app like some other networks...
My hope is that someone on here has an EE branded M9 that they can share the ROM or nandroid backup from, or that there is an RUU floating around out there that I can flash to my phone!
I currently have a stock, unrooted device but signal is so poor at mine & my family's houses that Wi-Fi calling is my only solution short of changing network!
Any help or pointers would be greatly appreciated
T-Mobile US gave me a signal booster when I got an unlocked ATT M7 that had a poor signal at my house (T-Mobile apparently has a special band ATT phone hardware doesn't pick up). Went from *maybe*(if I was lucky) 1 bar of LTE on a clear day to 5-6 bars all the time. If you can't get the wifi calling working, you might ask your carrier if they do that. I had to put down a $25USD deposit for mine, but it was definitely worth it, and they credited it to my account when I returned the booster after upgrading to my T-Mobile M9, which gets a good signal everywhere.
no idea man, sorry, try using hangouts/whatsapp for wifi calling i use it all time to avoid minutes usage and the quality is great!
Yeah they offered me a "signal box" that would use my home internet connection but at a cost of £130 + delivery!! Literally any version of the EE software from an M9 would do as I can upgrade it OTA. Heck I'd even look into how they added the feature to sense & help port it over to custom ROMs / unbranded M9s running stock based ROMs but without any kind of starting point I'm stuck before I've got out the gate :laugh:
My other option is to buy an EE branded M9 outright, put TWRP on it, backup the software & return it the following day for a refund.
I've been using whatsapp to talk to my friends but work & my personal business customers find it hit & miss getting hold of me when I'm at home, hence Wi-Fi calling being the perfect solution