Something new with the Missing Hardware ID message (not positive though) - Sprint Samsung Galaxy Note II

I finally got my PC to recognize my phone through the PTP since it will never seem to recognize it through the BS MTP.
So I'm loading pictures for a customer from my phone through the PC when suddenly the damn Missing Hardware ID pops up in the middle of loading pictures after about 3-4 minutes.
What the hell is up with this crap?? This is absolutely ridiculous.
This is an expensive phone, why does it have so many cheap configurations???? Is there nothing that can be loaded to get past all of these problems??
Hardware ID Missing is the biggest, but I still am P.O'd about not being able to view my pictures through my PC without having to load them somewhere else first.
This is ridiculous.

haven't had to do any of that on mine. try reinstalling the drivers
Sent from my SPH-L900 using xda app-developers app

Related

USB Sync not working, Charge only

I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
goochy said:
I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
Click to expand...
Click to collapse
If you find a solution, tell me!
Mine won't sync either, no matter what I try, so I've resorted to using a BT USB for syncing/file transfer. I have to flash via SD card and won't be able to use Task29 until it's set up to work via SD card either.
Debbie
DebbieNY13 said:
If you find a solution, tell me!
Mine won't sync either, no matter what I try, so I've resorted to using a BT USB for syncing/file transfer. I have to flash via SD card and won't be able to use Task29 until it's set up to work via SD card either.
Debbie
Click to expand...
Click to collapse
You can enter bootloader and then plug in the usb. This way you don't need to sync with active sync Task29 runs this way.
Lennyz1988 said:
You can enter bootloader and then plug in the usb. This way you don't need to sync with active sync Task29 runs this way.
Click to expand...
Click to collapse
Nope, that won't work for me. When I enter the bootloader, it says 'serial' in the white portion at the bottom instead of 'usb'. No amount of hard resets clears this up for me.
Thanks, though.
Debbie
There's good news and bad...
I had this problem, the good news is that I think it's fixed now, the bad news is it involve a trip to HTC. I flashed back to stock and still had the problem, called HTC who agreed it was probably a h/w fault, they piucked it up, repaired it and it's in a UPS van on it's way back to me as I type.
Until it comes back I can't confirm they really have repaired it, or what they've done to fix it.
HTH
Gordon
Thanks so much, Gordon. Please let me know how it worked out for you and what costs were involved.
I'm sure, at some point, I will have to bite the bullet and get mine fixed as well.
Debbie
GordonTGopher said:
I had this problem, the good news is that I think it's fixed now, the bad news is it involve a trip to HTC. I flashed back to stock and still had the problem, called HTC who agreed it was probably a h/w fault, they piucked it up, repaired it and it's in a UPS van on it's way back to me as I type.
Until it comes back I can't confirm they really have repaired it, or what they've done to fix it.
HTH
Gordon
Click to expand...
Click to collapse
I have the same problem.
After all, I find that the USB port of the phone is bad, i.e. some pins are brocken.
After changing the USB port, I solved the problem.
DebbieNY13 said:
Thanks so much, Gordon. Please let me know how it worked out for you and what costs were involved.
I'm sure, at some point, I will have to bite the bullet and get mine fixed as well.
Debbie
Click to expand...
Click to collapse
Well one new mainboard, it works! I was also having intermitent touch screen problems so they've replaced the LCD! All under warranty, so it didn't cost a penny Well done HTC.
Gordon
goochy said:
I am trying to upload a new ROM to my phone but i am having problems with it being recognised by my PC.
Firewall is switched off on my PC.
USB to PC settings on phone set to prompt me and default to ActiveSync.
PC not finding the Memory Card also as a drive.
Hard-Reset also performed with no joy.
Nothing is happening however other than charging. This is the same on all PC's i have tried.
Any ideas how i can get it working??
Click to expand...
Click to collapse
Just to make sure, did you set Activesync to use the slower method? When I upgraded my ROM I had to use the slow method in order for my Windows 7 to see the new ROM.
guys i have the same prob and i bought it from USA unlocked Stock Asian Rom and Now i am in Pakistan.I had some major issues with it.It just stopped syncing one day.Have tried everything.The battery usage also increased dramatically(it dies in 10 hrs after a full recharge)I thought it was a virus but now i think its hardware.I think i'll send it for warranty claim.
I just went through this on my VZW TP2. A month ago it began syncing slowly or not at all, very sporadic, and after messing with it for two hours it began working again. I tried everything except a hard-reset, including reinstalling ActiveSync, changing cables, etc. It happened again earlier in the week and an hour with HTC on the phone couldn't revive it. I called VZW and had a new phone in two days, and we're now up and running again.
I tried BT sync at one time but didn't like having to click multiple times to get it going every time I got within range. There doesn't seem to be a way to have it sync automatically or with one button.
I have the Tmo TP2 and SAME issue, I luckily am getting a new one from Tmo, but I am really starting to think something more is going on here........... I am not convinced ALL OF US, even a lot on PPC geeks, same exact issue? different carriers? come on........... I am glad I am getting a new one, but I would really love to know the root cause of this. IT SEEMS VERY VERY VERY MUCH LIKE THE "TRANSFER DATA" option if "turned off" (if you will), not a physical hardware failure. Kinda like you can turn that option off in windows to not allow USB storage devices to connect, you can still connect other devices (mice, keyboards) or charge things (like our phone) but the computer will NOT see it there at all!!! I really think something like that is happening IN our phones!!! hundreds of us bend the same pin(s). Too wierd.
I hade the same problem!
After trying everything I finally opened up the phone. In the phone I found some dust particles on the usb pins on the board, I cleaned it up and now the sync works again.
NO Sync with Windows 7
I have the same issue with my Win 7 machine...... PC does not even see the Phone at all. Plug it into my Windows XP machine and it's perfect, connects everytime, using the same cable. i have tried everything i can find on the internet and multipal forums, still no Joy! Works great on Win xp, so i think it is a problem with win 7 drivers.....
Still searching for an answer........
Oh, by the way it was working for months, just stopped one day....i even wiped out my pc and reloaded it, no Joy!
I'm starting to have the same issues on my AT&T Tilt 2 but sporadically. Every now and then I lose the phone in MS activesync. I have to delicately place the phone on the table and gently insert the USB cable into the back of the phone in order for it to sync up with my PC. If I move any of the cables or phone, it will drop the connection. I tied several different cables and PC's so I ruled that out. The problem seems to be the USB port on the phone.
Its been almost a year since I've had this phone so I want to get that fixed. If I were to call AT&T and inform them of this would they replace the phone or would they fix the problem with the port and send me the phone back?
deeken said:
I'm starting to have the same issues on my AT&T Tilt 2 but sporadically. Every now and then I lose the phone in MS activesync. I have to delicately place the phone on the table and gently insert the USB cable into the back of the phone in order for it to sync up with my PC. If I move any of the cables or phone, it will drop the connection. I tied several different cables and PC's so I ruled that out. The problem seems to be the USB port on the phone.
Its been almost a year since I've had this phone so I want to get that fixed. If I were to call AT&T and inform them of this would they replace the phone or would they fix the problem with the port and send me the phone back?
Click to expand...
Click to collapse
I'm not sure what your warranty is from AT&T, but HTC normally has a 15 month warranty on the device. Go through AT&T if you can first. The carriers will normally ship you a replacement device before you send yours in. HTC's repair process is generally very lengthy as they actually repair your device and then send it back to you rather than shipping you a refurbished unit like carriers normally do.
As far as it not connecting, try a different connection method like BirdieSync and Thunderbird. I use this combo on my PC (W7 Pro x64), and it works wonderfully every time.

A little help with Data recovery

My screen got cracked about a month ago, the phone will pwer on, however I cannot see the screen. I received my replacement from the insurance and I haven't sent my old phone back in yet, because I have pictures of my kid on there and quite frankily I think it is bull**** to send it back with that kind of stuff on there. Anyway Asurion sent a threating letter, saying that I owe 500$ if the phone isn't sent in within 10 days, so this is where you guys come in.
I need help retrieving the data from the phone, so that I can have the pictures of my son or if its not possible, I need to wipe it clean so that they cannot (even if they won't) see my stuff. The screen is broken as i mentioned, but it powers on.
Try android screencast.
Turn it on and drop box will do the rest with auto upload (you have to dl the beta on to your comp)(I'm to lazy to link you)
You just have to some how mount it to the computer
Sent from my SPH-D710 using xda premium
gtuansdiamm said:
Turn it on and drop box will do the rest with auto upload (you have to dl the beta on to your comp)(I'm to lazy to link you)
You just have to some how mount it to the computer
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yea without screen functionality it is kinda hard to figure that part out...Is there anyone out there with ADB exp. maybe if I can get in that way I can just pull my DCIM off of the internal storage, but I need to know how.
There are some detailed threads with a ton of adb commands for mounting and unmounting and doing pretty much everything else through adb.
Just search xda for adb commands and you should find a good thread with a bunch lined out.
I'd suggest using HDMI mirroring. You can move everything to your external SD card (via any file explorer) and do that.
You'll need an MHL adapter, though.
From what I am reading if the phone still works just the screen is dead I don't see why you wouldn't be able to just hook it up to your computer and pull everything off then delete everything.
rbtrucking said:
From what I am reading if the phone still works just the screen is dead I don't see why you wouldn't be able to just hook it up to your computer and pull everything off then delete everything.
Click to expand...
Click to collapse
With a broken touch screen how does he enable USB storage mode?
Seriously, I was looking to get more advice than I did, but after all who really helps around here unless they create it and even then they do not offer support any more
Anyways, I took both devices apart and I used the good screen with the old motherboard, hell I even saw the text messages I missed, I uploaded all the photos to my SD and did a reformat on the USB storage to wipe the photos off the phone, because they stayed for some reason.
Thanks, to the guys that gave suggestions.

Syncing files after dropped phone w/blank screen

Good Afternoon,
Does anyone on here know a way on how to transfer my pictures and files or manage them even when my screen is competly blank? I already talked to the T mobile store, customer service, tech support, Samsung, and CPR Cell phone repair they all said that there is no way. My computer still recognizes my phone when I plug it in but when I click the file on my computer it is blank, so it seems if I haveto change the settings.
P.S. they are saved to my hard drive not my memory.
Thank you in advance.
From the external SD card yes but the internal no unless u get a new screen
Sent from my SGH-T989 using xda app-developers app
Give the androidlost app a try. I can't seem to get it working since I upgraded phones, but it's worth a try. It allows remote installation of the app somehow, and has an option to view phone content once installed.

[Q] Broken Digitaliser- How do i access phone's data?!

Hi guys, please help!
HTC Desire Z. Completely stock and unrooted etc. The screen stopped responding a few days ago, so I figure its a broken digitaliser or the connecting thingie between the two panels is broken.
So now I can't get past my screen lock...
When I connect it to my computer, my phone is set to 'Charge only', so my computer doesn't react at all to the phone being plugged in (it does charge though).
I've spent the last few hours reading through various methods online and they've all been bunk. I have managed to install SDK/ADB, but I can't figure out how to use it without turning on USB debugging (or if that would even help).
Anyone have any ideas? I really really need to get some messages/photos off my phone.
I don't think anyone here is allowed to tell you how to use adb to get past a lock screen, I've seen these questions before and mods tend to lock the thread.
But going with you are an honest person what do you need off of your phone that isn't synced to the cloud or on SD card?
Sent from my Nexus 7 using xda premium
demkantor said:
I don't think anyone here is allowed to tell you how to use adb to get past a lock screen, I've seen these questions before and mods tend to lock the thread.
But going with you are an honest person what do you need off of your phone that isn't synced to the cloud or on SD card?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for replying! I tried using adb but couldn't figure a way without having USB debugging enabled (which it isn't).
Basically I just came back from a holiday with a phone which is when it broke- and I made some really great friends who I asked to send me a text with their name/email (as my phone wasn't working), and so yeah I just need to read these few texts/find them on facebook! Pretty minor I know.
unfortunately i think it is against the rules to give you the information on how to, but i will say much of this is available on the internet though you have to dig rather deep (simple search wont pick it up)
may i suggest getting the digitizer replaced, if you do it yourself it will be under 20$ and about an hour of your time. or find a local repair shop to do it for 50 or less im sure.
and for future reference keeping debugging on is a good idea as well as rooting the phone, you will find this time of thing much easier. also using apps like sms backup+ can sync all text, call log etc direct to gmail account so you could loose your phone and still receive them. sorry i cant help much further than this

Any way to temporarily Disable SE on galaxy S3 with android 4.4?

Hello. I have a Galaxy S3 (SGH-I747 on Rogers Canada) with android 4.4 - stock/not rooted. The other day I hooked up my S3 to my laptop using a USB cable. My laptop is running Win XP SP3. I COPIED ALL the pictures from the phone to the Laptop. The pics were visible on BOTH my phone and my laptop when I finished the transfer. I am guessing it used Windows Media as the transfer medium as Kies was not running. While the phone was still linked to the Laptop I thought I would just delete the ones off the phone that I didn't want. I did so. I then unhooked the phone from the laptop. Ouch!!! The pictures I had deleted from the phone were missing from BOTH the phone and the laptop. First I checked the laptop trash bin. Nothing there. I then tried using the Recuva undelete software on my laptop disk as I thought there should be a deleted copy on the disk as they were visible on screen before I unplugged my phone. It recovered some 94k plus jpg's and I spent more than a day scanning them for the ones I needed. Nothing there. So I thought I needed to run an undelete on the phone. HA HA to that!!! It seems that in the android developers great wisdom the phone is no longer considered a mass storage device when hooked to a computer but is a media device. MY interpretation but something like that. Next I did a BUNCH of reading and made a bunch of phone calls for advice. I tried all kinds of tricks. I tried a number of android undelete programs. I had the USB debugging enabled but all the programs I tried didn't recover any deleted jpg's. Even the programs that said they could. It turns out that the phone HAS to be linked as a mass storage device with a drive letter for the android recovery software to work to recover jpg's. It seems to be able to find other file types but not jpg's.
Now here is the interesting part. I tried linking the phone to my desktop (XP SP3 also) and my laptop dozens of times hoping something would change. I believe that once on my desktop and once on my laptop it showed up as a mass storage device. I say "I believe" because I was so conditioned to it NOT showing as a mass storage device that both times I had already clicked on the icon that releases the phone from the computer before I realized there was a drive letter there. Anyway, the time on my laptop that it happened was around the time I had run one of the android file recovery programs. The program had not found any jpg files but when it finished my phone had a message something like "SE has been disabled". blah blah blah. I did a BUNCH more reading and researching about SE on my phone. The best I can figure is that it is a security enhancement designed to stop programs getting at, or changing things in, other programs on the phone and is set somewhere in the policies file - where ever that is.
My question is - Is it possible to temporarily disable SE so I can try and get my pictures back? Thank you, Derek-j
derek-j said:
Hello. I have a Galaxy S3 (SGH-I747 on Rogers Canada) with android 4.4 - stock/not rooted. The other day I hooked up my S3 to my laptop using a USB cable. My laptop is running Win XP SP3. I COPIED ALL the pictures from the phone to the Laptop. The pics were visible on BOTH my phone and my laptop when I finished the transfer. I am guessing it used Windows Media as the transfer medium as Kies was not running. While the phone was still linked to the Laptop I thought I would just delete the ones off the phone that I didn't want. I did so. I then unhooked the phone from the laptop. Ouch!!! The pictures I had deleted from the phone were missing from BOTH the phone and the laptop. First I checked the laptop trash bin. Nothing there. I then tried using the Recuva undelete software on my laptop disk as I thought there should be a deleted copy on the disk as they were visible on screen before I unplugged my phone. It recovered some 94k plus jpg's and I spent more than a day scanning them for the ones I needed. Nothing there. So I thought I needed to run an undelete on the phone. HA HA to that!!! It seems that in the android developers great wisdom the phone is no longer considered a mass storage device when hooked to a computer but is a media device. MY interpretation but something like that. Next I did a BUNCH of reading and made a bunch of phone calls for advice. I tried all kinds of tricks. I tried a number of android undelete programs. I had the USB debugging enabled but all the programs I tried didn't recover any deleted jpg's. Even the programs that said they could. It turns out that the phone HAS to be linked as a mass storage device with a drive letter for the android recovery software to work to recover jpg's. It seems to be able to find other file types but not jpg's.
Now here is the interesting part. I tried linking the phone to my desktop (XP SP3 also) and my laptop dozens of times hoping something would change. I believe that once on my desktop and once on my laptop it showed up as a mass storage device. I say "I believe" because I was so conditioned to it NOT showing as a mass storage device that both times I had already clicked on the icon that releases the phone from the computer before I realized there was a drive letter there. Anyway, the time on my laptop that it happened was around the time I had run one of the android file recovery programs. The program had not found any jpg files but when it finished my phone had a message something like "SE has been disabled". blah blah blah. I did a BUNCH more reading and researching about SE on my phone. The best I can figure is that it is a security enhancement designed to stop programs getting at, or changing things in, other programs on the phone and is set somewhere in the policies file - where ever that is.
My question is - Is it possible to temporarily disable SE so I can try and get my pictures back? Thank you, Derek-j
Click to expand...
Click to collapse
This is the international i9300 area, to save you posting this long message again I will get a Mod to move it for you to the i747 area but I wish you the best of luck.
SElinux stands for "security enhanced Linux" and turning it to permissive will not do a lot I believe. However this app can enable UMS on your phone again. Here is the link https://play.google.com/store/apps/details?id=com.mohammadag.samsungusbmassstorageenabler
Thank you...
crazymonkey05 said:
SElinux stands for "security enhanced Linux" and turning it to permissive will not do a lot I believe. However this app can enable UMS on your phone again. Here is the link - deleted...from response
Click to expand...
Click to collapse
Alright...thank you crazymonkey!!! Will give it a shot and report back with results.
Derek-j
Back to square one!
crazymonkey05 said:
SElinux stands for "security enhanced Linux" and turning it to permissive will not do a lot I believe. However this app can enable UMS on your phone again. Here is the link deleted to respond.
Click to expand...
Click to collapse
Oooppss...not going to work. First off...my phone is stock and this requires rooting. I don't know much about rooting and don't have a problem trying it but I suspect that would likely over-write some or all of the deleted jpg's I want to recover thus defeating the purpose. The other and absolutely CRITICAL thing is that it does NOT enable USB for internal memory. You'd think that the GOOGLE developers would know better than to remove that important feature, especially in an (upgrade???). I had even thought of going back to one of the older versions but again I think that would destroy some of the file entries and delete the very pics I am trying to get back....
I REALLY DO APPRECIATE your trying to help though.
Have a FANTASTIC week. Derek-J.
So BACK TO SQUARE ONE...Anyone know how to temporarily disable the SE feature?
derek-j said:
Oooppss...not going to work. First off...my phone is stock and this requires rooting. I don't know much about rooting and don't have a problem trying it but I suspect that would likely over-write some or all of the deleted jpg's I want to recover thus defeating the purpose. The other and absolutely CRITICAL thing is that it does NOT enable USB for internal memory. You'd think that the GOOGLE developers would know better than to remove that important feature, especially in an (upgrade???). I had even thought of going back to one of the older versions but again I think that would destroy some of the file entries and delete the very pics I am trying to get back....
I REALLY DO APPRECIATE your trying to help though.
Have a FANTASTIC week. Derek-J.
So BACK TO SQUARE ONE...Anyone know how to temporarily disable the SE feature?
Click to expand...
Click to collapse
I don't think you can on Android 4.4 without root. Why not just go towel root your S3?
Yea there is not much you can do without root, sorry for your troubles

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