[Q] Broken Digitaliser- How do i access phone's data?! - G2 and Desire Z Q&A, Help & Troubleshooting

Hi guys, please help!
HTC Desire Z. Completely stock and unrooted etc. The screen stopped responding a few days ago, so I figure its a broken digitaliser or the connecting thingie between the two panels is broken.
So now I can't get past my screen lock...
When I connect it to my computer, my phone is set to 'Charge only', so my computer doesn't react at all to the phone being plugged in (it does charge though).
I've spent the last few hours reading through various methods online and they've all been bunk. I have managed to install SDK/ADB, but I can't figure out how to use it without turning on USB debugging (or if that would even help).
Anyone have any ideas? I really really need to get some messages/photos off my phone.

I don't think anyone here is allowed to tell you how to use adb to get past a lock screen, I've seen these questions before and mods tend to lock the thread.
But going with you are an honest person what do you need off of your phone that isn't synced to the cloud or on SD card?
Sent from my Nexus 7 using xda premium

demkantor said:
I don't think anyone here is allowed to tell you how to use adb to get past a lock screen, I've seen these questions before and mods tend to lock the thread.
But going with you are an honest person what do you need off of your phone that isn't synced to the cloud or on SD card?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for replying! I tried using adb but couldn't figure a way without having USB debugging enabled (which it isn't).
Basically I just came back from a holiday with a phone which is when it broke- and I made some really great friends who I asked to send me a text with their name/email (as my phone wasn't working), and so yeah I just need to read these few texts/find them on facebook! Pretty minor I know.

unfortunately i think it is against the rules to give you the information on how to, but i will say much of this is available on the internet though you have to dig rather deep (simple search wont pick it up)
may i suggest getting the digitizer replaced, if you do it yourself it will be under 20$ and about an hour of your time. or find a local repair shop to do it for 50 or less im sure.
and for future reference keeping debugging on is a good idea as well as rooting the phone, you will find this time of thing much easier. also using apps like sms backup+ can sync all text, call log etc direct to gmail account so you could loose your phone and still receive them. sorry i cant help much further than this

Related

Can't retrieve contacts - Screen doesnt turn on

Hey Guys/Gals,
So my screen won't turn on but fortunately, Samsung is fixing it for free! Thats pretty much the only good news that I have.
For reasons that I'd rather not share, there were contacts added to my phone's internal HD (this is an assumption), rather than adding their info to Google/Gmail. If you can recall, when adding a new phone, you are prompted with 2 choices: Phone or Google. On many occasions, I selected the "phone" option.
To my dismay (noob fail), I didn't root my phone after the Froyo update. Hence, I cant access : data/data/com.android.providers.contacts/databases/contacts.db <--- where i believe the contacts are stored.
I can't transfer my contacts from one phone to another (via the hub and 2 wires) b/c the appropriate settings can not be set from my phone, due to the powerless screen.
I have exhausted all options that I could think of and am now finally turning to XDA for help. Can anyone offer some help please? I will be greatly appreciated.
kushtion said:
Hey Guys/Gals,
So my screen won't turn on but fortunately, Samsung is fixing it for free! Thats pretty much the only good news that I have.
For reasons that I'd rather not share, there were contacts added to my phone's internal HD (this is an assumption), rather than adding their info to Google/Gmail. If you can recall, when adding a new phone, you are prompted with 2 choices: Phone or Google. On many occasions, I selected the "phone" option.
To my dismay (noob fail), I didn't root my phone after the Froyo update. Hence, I cant access : data/data/com.android.providers.contacts/databases/contacts.db <--- where i believe the contacts are stored.
I can't transfer my contacts from one phone to another (via the hub and 2 wires) b/c the appropriate settings can not be set from my phone, due to the powerless screen.
I have exhausted all options that I could think of and am now finally turning to XDA for help. Can anyone offer some help please? I will be greatly appreciated.
Click to expand...
Click to collapse
I responded in the other post you made on the same subject. Sprint can do it as long as it turns on. Got the machine.
kennyglass123 said:
I responded in the other post you made on the same subject. Sprint can do it as long as it turns on. Got the machine.
Click to expand...
Click to collapse
This isn't true according to what they told me. They said they need to configure some settings which would allow them to do so. These settings can't be configured unless the screen is on <--- what they told me :/
kushtion said:
This isn't true according to what they told me. They said they need to configure some settings which would allow them to do so. These settings can't be configured unless the screen is on <--- what they told me :/
Click to expand...
Click to collapse
Hmm...they might need to turn on USB debugging. You don't know if you left it on huh?
kennyglass123 said:
Hmm...they might need to turn on USB debugging. You don't know if you left it on huh?
Click to expand...
Click to collapse
Yea, I dont know if i left that on. I haven't played around with it since ginger
kushtion said:
Yea, I dont know if i left that on. I haven't played around with it since ginger
Click to expand...
Click to collapse
That's probably what they needed to set. I remember the girl at the Sprint booth didn't have to set anything to suck the contacts off my Palm Pre but I guess it is different for Epic contact sucking.

HUGE security flaw

Anyone else uneasy that no matter what if someone finds your phone they can hook up to pc and have access to your internal storage?? Is there no way to change this and have a charge only option under usb?
If someone has your phone plugged into their computer, you either:
1) Are with them
2) Had your phone stolen.
If you have your phone stolen, there's nothing stopping them from battery pulling, going into recovery, and getting all your data from there (granted you're rooted).
Still ide rather not anyone including nosey friends get the pics of my ding dong off my phone with out my permission...
All kidding aside you see my point right
It's very simple, set a passcode and MTP does not show any data until the phone is unlocked.
beast67x said:
Still ide rather not anyone including nosey friends get the pics of my ding dong off my phone with out my permission...
All kidding aside you see my point right
Click to expand...
Click to collapse
I typically prefer nekkids of my gf on my phone vs sausage but to each their own
This is why you should likely have the ability to remote-wipe your device (via Software), and why you need to ponder very carefully what data you keep on your phone. The easiest way to avoid your friends finding pictures you'd rather they don't see is not to keep those pictures on your phone in the first place.
There are encryption-based Lockboxes which function on the Galaxy Nexus, and it does actually support Full-Disk encryption (with many bugs and downsides), but in short, you need to assume that anything on your phone is accessible to anybody who cares enough to take it from you. Remember, security never buys you safety against others getting your data, it just gives you time to respond before they can get access.
Wow how foolish of me. I totally didnt realize and i googled this an apparently no.one else did.either thanks
sluflyer06 said:
I typically prefer nekkids of my gf on my phone vs sausage but to each their own
Click to expand...
Click to collapse
Hahaha its my own sausage i swear.
Seriously though the guy above is correct. Locked my phone, plugged in, and no data shows.until i swipe and enter pin
There are also apps you can download to lock certain apps you don't want opened. (Gallery for instance)
I agree though, the safest and best bet is to set a password on your phone and be done with it!
beast67x said:
Hahaha its my own sausage i swear.
Seriously though the guy above is correct. Locked my phone, plugged in, and no data shows.until i swipe and enter pin
Click to expand...
Click to collapse
A setting for my Exchange server for my company that i work for reminds me each time setup my phone that they can remote wipe my phone. As can i From our Web Access portal for email. Just another option.
Will
Mine doesn't work that way.
I have a pattern set on my galaxy nexus. If I connect it to my computer the "internal storage" doesn't show up until I unlock the phone.
However, if you lost your phone, there are numerous ways to get your data. This applies to most phones out there
Sent from my Galaxy Nexus using XDA App
move the pics you don't want people to see into a hidden folder then they wont show up in the gallery
I have "gotya" installed. Not only will send me the gps location of my ohone command but also take a pic of the peraon using the phone when.an incorrect pin is entered. Screw wiping my phone ill just go get it myself

A little help with Data recovery

My screen got cracked about a month ago, the phone will pwer on, however I cannot see the screen. I received my replacement from the insurance and I haven't sent my old phone back in yet, because I have pictures of my kid on there and quite frankily I think it is bull**** to send it back with that kind of stuff on there. Anyway Asurion sent a threating letter, saying that I owe 500$ if the phone isn't sent in within 10 days, so this is where you guys come in.
I need help retrieving the data from the phone, so that I can have the pictures of my son or if its not possible, I need to wipe it clean so that they cannot (even if they won't) see my stuff. The screen is broken as i mentioned, but it powers on.
Try android screencast.
Turn it on and drop box will do the rest with auto upload (you have to dl the beta on to your comp)(I'm to lazy to link you)
You just have to some how mount it to the computer
Sent from my SPH-D710 using xda premium
gtuansdiamm said:
Turn it on and drop box will do the rest with auto upload (you have to dl the beta on to your comp)(I'm to lazy to link you)
You just have to some how mount it to the computer
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yea without screen functionality it is kinda hard to figure that part out...Is there anyone out there with ADB exp. maybe if I can get in that way I can just pull my DCIM off of the internal storage, but I need to know how.
There are some detailed threads with a ton of adb commands for mounting and unmounting and doing pretty much everything else through adb.
Just search xda for adb commands and you should find a good thread with a bunch lined out.
I'd suggest using HDMI mirroring. You can move everything to your external SD card (via any file explorer) and do that.
You'll need an MHL adapter, though.
From what I am reading if the phone still works just the screen is dead I don't see why you wouldn't be able to just hook it up to your computer and pull everything off then delete everything.
rbtrucking said:
From what I am reading if the phone still works just the screen is dead I don't see why you wouldn't be able to just hook it up to your computer and pull everything off then delete everything.
Click to expand...
Click to collapse
With a broken touch screen how does he enable USB storage mode?
Seriously, I was looking to get more advice than I did, but after all who really helps around here unless they create it and even then they do not offer support any more
Anyways, I took both devices apart and I used the good screen with the old motherboard, hell I even saw the text messages I missed, I uploaded all the photos to my SD and did a reformat on the USB storage to wipe the photos off the phone, because they stayed for some reason.
Thanks, to the guys that gave suggestions.

[Q] [Help!] Broken Screen, abd device unauthorised.. ripping hair out!

Hi Guys,
Basically recovering from a broken Ankle, so decided I would fall on it and destory my phone in the process. At the moment I do not have enough money to buy a new screen, if I did this wouldn't be an issue. I need urgently to get access to remotely screen cast the device OR get my text messages backed up as I need some of the numbers ASAP!
The phone is rooted I believe it has the OMEGA rom installed. I cant see anything apart from a couple of lines on the screen and the digitizer isnt properly working so I cant unlock it on lucky guesses!
I have tried to get screen cast to work, got up to the point of restarting the adb as it kept saying offline, now it says unauthorised. So i am pooped with ideas!?! I dont know what my options are now, I can still get into download mode, not sure about the recovery menu as I cant see anything.
Does anyone at all have any ideas? I am ripping my hair out haha! I need this information because the person I am trying to contact owes me enough money to get the screen fixed however I cant get his number, not even through my gmail because for some reason non of my contacts are now synced?!
I may have a possible backup from mybackup or something if it is possible to restore that to the computer? I think some of my contacts and text messages are stored with my samsung account however I cant download that from the website..
Samsung Kies is no good either, as cant connect to that.
I think that is as much info as I can post, if you need anymore to help please let me know. (I will be back online in a few hours, need to calm down and have something to eat!)
Thanks in advance but I understand if nothing can be done, unfortunately due to lack of work and the debt left from the ex, I now have a problem. And I cant claim on insurance as it is rooted.
The reason ADB is saying unauthorized is that there is a warning pop-up on the screen when a computer connects. If you reboot into recovery you might be able to circumvent this.
Sent from my T-Mobile Galaxy S4
do you know anyone with an HDMI adapter? you could get a display that way and find a method of your choosing to backup anything you need.
Edit: If you just need numbers try checking your online account with your service provider, you may be able to get some of the numbers that way through recent calls.
MultipleMonomials said:
The reason ADB is saying unauthorized is that there is a warning pop-up on the screen when a computer connects. If you reboot into recovery you might be able to circumvent this.
Sent from my T-Mobile Galaxy S4
Click to expand...
Click to collapse
Sorry about the late replies guys, had to go away for a few days look after fam member.
I know this, but I cannot authorize it because the screen is broken. What ways do you know of recovering through the Recovery? Download mode can get into, recovery I cant do much from? Without seeing it.
Magicantian said:
do you know anyone with an HDMI adapter? you could get a display that way and find a method of your choosing to backup anything you need.
Edit: If you just need numbers try checking your online account with your service provider, you may be able to get some of the numbers that way through recent calls.
Click to expand...
Click to collapse
Hmm, A HDMI adapter would that require any settings changed on the phone to enable it, or is that just a plug and play device? Online accounts currently don't have anything stored because sync messed up.
Mods: Can I get this moved to the normal GT-I9505 section Q&A as didn't realise this was T-Mobile and it's unlocked
PSPNikos said:
Sorry about the late replies guys, had to go away for a few days look after fam member.
I know this, but I cannot authorize it because the screen is broken. What ways do you know of recovering through the Recovery? Download mode can get into, recovery I cant do much from? Without seeing it.
Hmm, A HDMI adapter would that require any settings changed on the phone to enable it, or is that just a plug and play device? Online accounts currently don't have anything stored because sync messed up.
Mods: Can I get this moved to the normal GT-I9505 section Q&A as didn't realise this was T-Mobile and it's unlocked
Click to expand...
Click to collapse
Recovery should work to get adb working. Then you can pull the mmssms.db file along with it's counterparts and retrieve all your messages that way.
Sent from my SGH-M919 using Tapatalk 2

OP3 blank screen - need to access a file on there

Hello, I really hope somone can help with this problem - I know the obvious answer is to get the screen repaired but I cant afford it. I've tried looking at other posts as well but am not getting anywhere.
Last year the screen went on my OP3 after being dropped and the screen is now blank with quite a few cracks. The phone still works - all the buttons work and I think I've even managed to enter the PIN. I now need to retrieve a file from the phone.
The phone hasn't been rooted or modded in any way (it's as it came from the factory). When I plug it into my PC i can see the drivers folder and the 5 files in there, but nothing else.
I was hoping I could access the phone remotely but OTG was not enabled, though I did in the past enable developer options. I believe hope is not lost, as the phone can be put into fastboot (or something like that - I'm not terribly techy but can work things out) but without being able to see the screen..... I've looked ADB devices and there's nothing after "list of devices attached".
Is there any way of being able to do something? I've looked for screenshots to see if I can operate the phone blind, but can't find anything. I am patient and will keep trying until i get it or save the money for a repair, but I really need the file asap. The phone itself isn't important to me (I've replaced it since) - only the data on it.
Very grateful for any help anyone can offer.
edit: Wifi enabled solutions are not an option sadly as I've changed my ISP since so can't amend the settings on the phone (unless I get extremely lucky)
You're screwed, just buy another screen.
It will be easier to just lend a money.
Rwjk said:
Hello, I really hope somone can help with this problem - I know the obvious answer is to get the screen repaired but I cant afford it. I've tried looking at other posts as well but am not getting anywhere.
Last year the screen went on my OP3 after being dropped and the screen is now blank with quite a few cracks. The phone still works - all the buttons work and I think I've even managed to enter the PIN. I now need to retrieve a file from the phone.
The phone hasn't been rooted or modded in any way (it's as it came from the factory). When I plug it into my PC i can see the drivers folder and the 5 files in there, but nothing else.
I was hoping I could access the phone remotely but OTG was not enabled, though I did in the past enable developer options. I believe hope is not lost, as the phone can be put into fastboot (or something like that - I'm not terribly techy but can work things out) but without being able to see the screen..... I've looked ADB devices and there's nothing after "list of devices attached".
Is there any way of being able to do something? I've looked for screenshots to see if I can operate the phone blind, but can't find anything. I am patient and will keep trying until i get it or save the money for a repair, but I really need the file asap. The phone itself isn't important to me (I've replaced it since) - only the data on it.
Very grateful for any help anyone can offer.
edit: Wifi enabled solutions are not an option sadly as I've changed my ISP since so can't amend the settings on the phone (unless I get extremely lucky)
Click to expand...
Click to collapse
Unless you enable 'USB Debugging' in Developer Options and install the required drivers, your phone will not be 'seen' by your PC. Without your phone being 'seen' by your PC, nothing can be done.

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