Here's the deal...
Few weeks ago, I tried to update Lookout mobile security through the marketplace. It never got past 'Installing...'
I rebooted the phone many times and even uninstalled Lookout from my phone. When I go into downloads, it's still there and says Installing. When I manually search for it and click it, it says Installing. I can't even re-download it now.
Advice, anyone?
Thanks!
This phone is by far the worst of all 3 android phones ive owned about this. I usually go into manage applications and clear the market cache. If that doesn't work, uninstall and reinstall look out out what ever the problem app is.
This happens every ten or so apps that I install or update. It was rare on hero and moment.
Sent from my SPH-D700 using XDA App
Sometimes there are problems with the Android Market in getting updates to work properly, this is not unique to the Lookout app. Please go into the Manage Applications settings page and clear the market's cache, then force stop it. Start it up again and check if the Lookout update will take.
If those steps fail to reset the Market then we have to clear more settings. Please carefully follow the directions below:
1) go to your Settings
2) Select Applications
3) Select "Manage Applications"
4) Press menu and select "filter" and then "All" (Or click on the Tab that says "All" on the top of the screen)
5) *THIS IS IMPORTANT* Scroll down to the following applications and then clean the data. Hit "okay" each time when prompted!
a) Go to "Checkin Service" and then select "clear data"
b) Go to "Download Manager" and then select "clear data"
c) Go to "Google Apps" then "clear data"
d) Go to "Google Talk Service" then select "clear data"
e) Go to "Market" and then select "Clear Cache"
Open up the Market again and you should be able to download Lookout or update the application.
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
This is the first smartphone I've ever purchased.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would no longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
6) Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
[Can someone explain to me what entering the combination above does --
what is the phone checking in with?]
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Followed the direction above but have not received any updates by navigating
to Settings/Software update and clicking Check new.
For whatever it is worth clicking Status shows that my last update has name
HTC_ADR6350_LargeUpdate_3.02.605.1 with Status of Update Successful,
code of 200, date of 09/19/11 and time of 07:55PM.
7) A (perhaps) related development is that as of tonight, my Inc2 is no longer listed as one of my devices in the Google Android Market when I navigate the web page on my computer. Anyone know how to get this resolved?
Thanks in advance for anyone willing to help.
---
xdadevmt said:
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would not longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Follow the direction above but have not received any updates by navigating to
An additional development is that as of about 10:00pm tonight, my Incredible 2 no longer shows as one of my devices when I navigate to the Google Android Market from my pc -- could this be related?
Click to expand...
Click to collapse
Try clearing data in apps settings and reboot. How many apps are installed? When was the last time you deleted all your messaging threads and call logs?
Sent from my Sensation using xda premium
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
xdadevmt said:
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
Click to expand...
Click to collapse
You're in the right place, just click on market and choose clear data. Wiping messaging and call logs, just go into the app and hit menu.
Sent from my Sensation using xda premium
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
xdadevmt said:
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
Click to expand...
Click to collapse
Not the market updater app, the market app. They are different apps. It should be under the ALL APPS tab in applications settings.
"Hit menu" refers to the physical (or capacitive) menu button on the phone itself.
So you used the phone app to clear the call logs? Go to call logs and press the menu button on the phone.
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
xdadevmt said:
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
Click to expand...
Click to collapse
Nope, go into your call log and press menu. Open the phone app as if you're going to make a call, go to your call history, hit menu and delete all.
When you were in the all tab, that's where you clear data for market.
Sent from my Sensation using xda premium
Thanks for the additional explanation -- totally makes sense now -- Call history is now empty.
Have done the same for messages.
Now rebooting the phone...
Tested downloading an app and unfortunately got the same -110 error.
Do you have any ideas regarding these questions I posted above?
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
... enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
If I will only be using my phone in the United States -- is it better to leave from phone in World or CDMA mode?
Thanks again.
cdma mode only
Can anyone help with these three still unresolved issues?
1)
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
2)
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Note that additional steps have been tried based on suggestions in this thread but nothing has worked so far.
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
3)
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
Would be grateful for any additional help.
Thanks
Android customer support indicated that they had received multiple reports of this issue but did not have a fix yet.
Worked with HTC support and ended up having to do a factory reset which fixed the problem.
Thanks to everyone for your help.
Hello,
The google search app has stopped working on both of my phones. One is a factory S3, never modified, the other has MOAR.
If I long press the menu button, the google search pops up, but searching for anything gives network errors and the cards do not load (same if I click into the google search widget). Both phones have internet access and I can load a browser and run the searches without a problem.
I've not tried fixing the factory phone but on MOAR I've attempted the following with no success:
1) Clear dalvik
2) Clear App data
3) Uninstall updates from Google App (blue icon)
4) Re-install updates
After all that, it still says, "Network error" and fails to load anything.
Any suggestions are greatly appreciated.
EDIT: Fixed it. For anyone else that has this issue:
Uninstall updates and clear data from Google App, Google Play Store, and Google Play Services. Update through play, and back in action.
Does anyone know how to remove the OTA nag? It's driving me nuts. Thank you.
Sent from my HTC6535LVW using XDA Free mobile app
Thefireballkid said:
Does anyone know how to remove the OTA nag? It's driving me nuts. Thank you.
Sent from my HTC6535LVW using XDA Free mobile app
Click to expand...
Click to collapse
Go to Settings -- App manager --
On the right side, the 3-dot menu, tap "show system"
Scroll down and find
-"HTC DM" - tap on it, hit "storage", tap "manage space" and "clear cache". It should flash and say application data reset
might not hurt to also force stop it.
Do the same - clear data, cache, force stop for the two apps under HTC DM, called "HTC DM Command Service", and "HTC DM Settings Plugin"
restart phone
This is what seemed to work for me. Your results may vary. If it doesn't work the first time, try doing it a couple times. If this doesn't work you could try using TI backup, or ES File manager to clear app data from HTC DM app. I think this is where the system update prompts reside even though you've already done an update. Hope this helps.
baune7 said:
Go to Settings -- App manager --
On the right side, the 3-dot menu, tap "show system"
Scroll down and find
-"HTC DM" - tap on it, hit "storage", tap "manage space" and "clear cache". It should flash and say application data reset
might not hurt to also force stop it.
Do the same - clear data, cache, force stop for the two apps under HTC DM, called "HTC DM Command Service", and "HTC DM Settings Plugin"
restart phone
This is what seemed to work for me. Your results may vary. If it doesn't work the first time, try doing it a couple times. If this doesn't work you could try using TI backup, or ES File manager to clear app data from HTC DM app. I think this is where the system update prompts reside even though you've already done an update. Hope this helps.
Click to expand...
Click to collapse
Need to make sure it's not the HTCdm with the space. The actual one that does it does not have a space. Also, when giving this advice out its helpful to verify the user isn't a stock user who simply updated firmware only. Those will continue to see the message. Very rarely does someone naturally see this message and get to clear it manually to continue.
Sent from my SM-N930V using Tapatalk
Hi guys, I'm just a begginer here. Rooted my phone just today, so please be patient with me.
Going direct to the point: I can access settings normally, but when I tap into Developer options the settings app crashes, and a message appears with the saying: "Settings stopped working".
Also, all the other google service apps are not working (google books, google movies...). Google Play Store wasn't working too, but after reinstalling, the issue was fixed. I had the "System UID's are inconsistent" but solved it as well.
What can I do? I've cleared all cache, including dalvik. Will resetting it to factory fix it? I really don't want to lose all my data. Please help me, I'm hopeless
EDIT: I forgot to say that I want to access it to do USB debugging in order to restore some lost data through FonePaw Android Data Recovery.
Deselect the 'Mount namespace separation' in supersu. And then reboot and try again.