Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
This is the first smartphone I've ever purchased.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would no longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
6) Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
[Can someone explain to me what entering the combination above does --
what is the phone checking in with?]
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Followed the direction above but have not received any updates by navigating
to Settings/Software update and clicking Check new.
For whatever it is worth clicking Status shows that my last update has name
HTC_ADR6350_LargeUpdate_3.02.605.1 with Status of Update Successful,
code of 200, date of 09/19/11 and time of 07:55PM.
7) A (perhaps) related development is that as of tonight, my Inc2 is no longer listed as one of my devices in the Google Android Market when I navigate the web page on my computer. Anyone know how to get this resolved?
Thanks in advance for anyone willing to help.
---
xdadevmt said:
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would not longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Follow the direction above but have not received any updates by navigating to
An additional development is that as of about 10:00pm tonight, my Incredible 2 no longer shows as one of my devices when I navigate to the Google Android Market from my pc -- could this be related?
Click to expand...
Click to collapse
Try clearing data in apps settings and reboot. How many apps are installed? When was the last time you deleted all your messaging threads and call logs?
Sent from my Sensation using xda premium
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
xdadevmt said:
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
Click to expand...
Click to collapse
You're in the right place, just click on market and choose clear data. Wiping messaging and call logs, just go into the app and hit menu.
Sent from my Sensation using xda premium
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
xdadevmt said:
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
Click to expand...
Click to collapse
Not the market updater app, the market app. They are different apps. It should be under the ALL APPS tab in applications settings.
"Hit menu" refers to the physical (or capacitive) menu button on the phone itself.
So you used the phone app to clear the call logs? Go to call logs and press the menu button on the phone.
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
xdadevmt said:
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
Click to expand...
Click to collapse
Nope, go into your call log and press menu. Open the phone app as if you're going to make a call, go to your call history, hit menu and delete all.
When you were in the all tab, that's where you clear data for market.
Sent from my Sensation using xda premium
Thanks for the additional explanation -- totally makes sense now -- Call history is now empty.
Have done the same for messages.
Now rebooting the phone...
Tested downloading an app and unfortunately got the same -110 error.
Do you have any ideas regarding these questions I posted above?
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
... enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
If I will only be using my phone in the United States -- is it better to leave from phone in World or CDMA mode?
Thanks again.
cdma mode only
Can anyone help with these three still unresolved issues?
1)
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
2)
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Note that additional steps have been tried based on suggestions in this thread but nothing has worked so far.
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
3)
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
Would be grateful for any additional help.
Thanks
Android customer support indicated that they had received multiple reports of this issue but did not have a fix yet.
Worked with HTC support and ended up having to do a factory reset which fixed the problem.
Thanks to everyone for your help.
Related
Used APPmakr to make this app since MS was giving away free developer licenses ($99 normally of course) and seems there is an exception null problem on the app i created which APPmakr knows about yet have not responded to. Obviously MS kicked it back as it failed certification. Have attached the app here as maybe someone here can help pleeeease. Many thanks as ALL help is ALWAYS appreciated.
The error occusa as follows:
1. Launch the application.
2. Press "..."
3. Press "settings".
4. Press "clear" to clear the cached data.
5. Press "ok"/
6. Press the device's back button.
7. Select any category.
8. Select an article.
9. When the article loads, press the device's start button.
10. Press the device's back button to reactivate the application.
11. Observe the unhelpful error message "NullReferenceException."
----------
Thanks again and am not handcoding this so if you can fix it and send me an XAP instead of telling me how to correct it using the development tools that would be great. MANY thanks!!!
ADDED: i removed the attachment. 04/20/11
110 views... nothing. Please help, thank you.
Hi, I've been taking a look at it but its kinda difficult when you can't use proper debugging tools. What I think is most likely happening is
1. when you start the app it grabs all the data and caches it.
2. When you clear cache the app still has a copy in memory which is what you see when you come back out of the settings.
3. If you press home on the list of items page and go back to it, it reloads the data from the web
4. but if you do it from the an article page it doesn't reload the data from the web and is trying to load it from the memory where it used to be, now returning null and throwing your error.
I have been decompiling the dll inside the xap but can't get them to recompile to try anything. I may even be on the wrong lines because anything in the app could be throwing the null reference.
Sorry I can't help more, seems to be a problem with appmakr so hopefully they can sort it for you.
Ahh ok and many thanks for your help.
ADDED: appmakr finally fixed their problem, my app should appear in the marketplace within a week.
Heya guys,
I successfully installed MIUI 1.5.20, seems to be working pretty fine except of the market.
I can't download anything, everytime I try to install an app (tried several), it starts downloading and immediately cancels the download with the message "Download unsucessfull".
I wiped all data and reinstalled it, but the error is still there.
I also tried these steps: www .techcredo.com/android/how-to-fix-download-installation-unsuccessful-android-market-issues
And I also cleared my SD Card.
Any ideas?
Log in GoogleTalk
Google account？
Q: I can’t download from the Android Market, why?
A: It is likely you have forgotten to toggle the download setting from within the Download app. To solve this, open the Download app and press the menu button and make sure to select “Download using Mobile network”. If the Wi-Fi option appears when you open the menu, select Wi-Fi, then press menu again and toggle to Download using Mobile network. This should fix the issue; if not, please post in the forums.
i still have the market problem and i the others solutions didn't work on my defy, any idea, please?
i just went through this problem on my bravo so i want to share the solution.
actually i searched the XDA but didnt get the solution.
"think again before going to hard reset or clear cache, there might be some easy ways to get rid of it "
i got this message whenever i receive a phone call.
This error message is a common complaint among Sprint users, but it can easily be removed by taking the following steps:
method #1
1. From the Home screen, hit the Menu key.
2. Tap on Settings.
3. Select Call settings.
5. Select Reject with message.
6. Count how many messages are in this section.
7. Delete them until you have less than five.
After reducing the number of messages to fewer than five, you should be able to receive calls without an error message compelling you to force close the call.
method #2
Something I've also had to do to get the phone working again was going into the 'manage applications' screen and clearing the data for the phone application. This can be accomplished as follows:
From the home screen, press Menu
Tap Settings
Tap Applications
Tap Manage Applications
At the top, tap the All tab
Navigate to and tap your equivalent of the phone app (may be called Phone or Dialer)
Tap Clear Cache and Clear Data as available
Turn your phone off, then back on.
Another means of resolving those app errors, hope this helps!
method #3
didnt work above methods? strange!! hmm
100% solution
1.go into recovery
2. go to wipe/format option
3. clear cache
4. hard reset( not necessary,try only clear cache if works)
5. reboot.
it's still not working on my htc dhd
mobile networks
please i need help, i recently flashed cm12.1 into my samsung galaxys3 gt-i9300, and since then anything i try to access mobile networks in settings i get this error "unfortunately the process 'com.android.phone' has stopped. please i need a solution THANKS.....
Im still on KitKat and want to stay that way, but my N7 has automatically downloaded Lollipop and has the notification to install. How can I remove this notification, delete this update to free up space, and prevent it from happening again?
I know this must have been covered someplace else, but Ive spent the last 20 minutes searching and havent found a definitive answer....
Thanks!
I got this from some thread here.
Depends if you are rooted or not.
If rooted, you need to disable 3 receivers. To do so use one of the apps:
Autorun Manager, or
Autostarts (free in F-Droid).
The 3 receivers to disable :
service:com.google.android.gms.update.SystemUpdateService$Receiver
(this will run on boot competed).
com.google.android.gms.update.SystemUpdateService$ActiveReceiver-
(this will check for OTA on connectivity change).
com.google.android.gms.update.SystemUpdateService$SecretCodeReceiver
(this will check for OTA when your phone "handles" the secret code).
.........
If not rooted, I "think" you can go to
Settings / apps
Go to All tab
Select "Google Play Services" and unselect "show notifications".
This second method has some disadvantages but I don't remember what they are.
Hope this helps.
I'm in autostarts and seemingly have all of these disabled (I am rooted) as seen in the screenshot, but still getting the update notification (as also seen in the screenshot).
Thoughts?
https://www.dropbox.com/s/d25qshnu8w4hb6d/Screenshot_2015-01-21-16-05-18.png?dl=0
Bump for an answer. Would like to know this too
I found this yesterday:
Download System Tuner, free from google play (https://play.google.com/store/apps/details?id=ccc71.pmw&hl=en)
Open App
Click Startups
Navigate to Google Play Services - If you do not see this in the list, press add in the bottom right hand quarter and navigate to it
press and hold over Google Play Services
Press Open
Press Details
Press Activities
Navigate to update.SystemUpdateActivity and uncheck it
restart phone
This did the trick for me. I am unsure whether this also removes other notifications from google, but it certainly got rid of the annoying "system update downloaded" notification.
Or better still if you are using xposed framework download the NotifyClean module. Let the Update System notification appear after a reboot and then select it in NotifyClean to get rid of it. Brilliant!
m+a+r+k said:
Or better still if you are using xposed framework download the NotifyClean module. Let the Update System notification appear after a reboot and then select it in NotifyClean to get rid of it. Brilliant!
Click to expand...
Click to collapse
Unless I'm mistaken, all this is doing is hiding the notification. While that's great, the notification currently says "System update downloaded", so my assumption is space is being taken up by this download which I'd really like to clear up.
With the issues many have reported running Lollipop on the N7, I'm really surprised there isnt a common, well known process for this.
Then try my message #5 above.
m+a+r+k said:
Then try my message #5 above.
Click to expand...
Click to collapse
That's more or less the same thing... just disabling the notification. Also interested I'm how to delete the existing download.
timofcourse said:
That's more or less the same thing... just disabling the notification. Also interested I'm how to delete the existing download.
Click to expand...
Click to collapse
The download is in /cache.
_MetalHead_ said:
The download is in /cache.
Click to expand...
Click to collapse
Perfect. Just the info I was looking for.
Thanks.
**sorry for the thread title, it won't let me edit it. Was supposed to be "Help: android.process.acore error after Marshmallow update"**
Hi, I updated my HTC One M8 (stock ROM) to Android 6 via an OTA update sent to the phone.
The update went fine - no error messages. But after the final reboot, I am getting constant (and I mean constant, not every few seconds) errors that all processes are stopping. Particularly, after everything else has stopped, I get repeated messages about android.process.acore, android.process.media, and Sense Home unexpectedly stopping (I guess these are the ones that keep starting up and failing). By pressing "OK" or "close" on these messages, sometimes I can press something very quickly before another message pops up. In this ridiculous manner, I was able to do/find out the following:
- Pressing the home button shows me the white screen with "htc" written on it, like on phone startup, or sometimes a black screen
- Pressing the recent-apps button actually does show me the recent apps and I can click on them, though most of them just close right after I open them. Some of them work -- like I can receive phone calls (I just don't hear the phone ring, and I have to press the "talk" button in between pressing OK on error messages).
- I can get into the settings screen. In this way, I tried:
- Disabling one by one every app I could, including Google Services Framework and Google Play services which were giving repeated "stopped" error messages - but I still get the android.process.acore & Sense Home errors and no UI
- Clearing cache & data for all contact & calendar app I could find, and also for Google Services Framework and Google Play services and some others
- Going into Developer Options and viewing active services - I stopped all active and cached services and process I could, to no avail
I also tried booting into recovery mode and wiping the cache partition.
Nothing works!! Please can anyone help me save my phone without doing a factory reset? Unfortunately, since I started the Android update by accident (pressed "now" instead of "later"), I didn't backup anything beforehand... and while my contacts and calendars are always backed up, my apps & preferences & media files are not. I also tried connecting to a computer via USB, but while the computer recognizes the phone, I cannot actually access the files (I see it as a drive, but when I open it there are no files or folders, and the HTC sync SW does not recognize it) - so no possibility to back up the files in that way...
Thank you!!
Yael