[Q] HTC Desire HD not charging - orange LED blinking! - Desire HD Q&A, Help & Troubleshooting

Hi Everyone,
My HTC Desire HD is no longer charging. Whenever I plug a micro USB cable into the phone, and attempt to charger either from the dedicated charger, or from a computer my phone's orange LED simply blinks (regularly it will stay on - solid - whilst charging). The micro USB port on the phone looks a little warn, however I figure that there would be no LED activity at all if the port was broken.
If anybody has an suggestions here; whether they be regarding the nature of the issue and / or how to fix the issue they will be greatly appreciated.
Kind Regards,
Davo

Mr Davo said:
Hi Everyone,
My HTC Desire HD is no longer charging. Whenever I plug a micro USB cable into the phone, and attempt to charger either from the dedicated charger, or from a computer my phone's orange LED simply blinks (regularly it will stay on - solid - whilst charging). The micro USB port on the phone looks a little warn, however I figure that there would be no LED activity at all if the port was broken.
If anybody has an suggestions here; whether they be regarding the nature of the issue and / or how to fix the issue they will be greatly appreciated.
Kind Regards,
Davo
Click to expand...
Click to collapse
Hi, does the orange led blink all the time, when plugged in, or does it turn off after a few seconds? Either you battery is completely dead, and you have to let it charge(the orange led should stop blinking eventually), or you USB is broken. I had a similar problem - every time the led was blinking for a few seconds, then it stopped; and my computer didnt recognize to phone when plugged in, and it was a broken usb, I got it repaired.

Hi Fluorescent222,
Thanks for your feedback. I managed to get the phone charged by using a WD My Passport micro USB cable, for some reason these cables are just a fraction larger than standard micro USB cables. After about 15 minutes the LED went from flashing Orange to Orange, and then eventually to Green.
The micro USB port on the phone is definitely damaged, as whilst it now charges I cannot connect to PC (for data transfer, etc).
It sounds like you had the same issue with your phone. If so where did you get it fixed, and what was the cost?
Kind Regards,
Davo

Mr Davo said:
Hi Fluorescent222,
Thanks for your feedback. I managed to get the phone charged by using a WD My Passport micro USB cable, for some reason these cables are just a fraction larger than standard micro USB cables. After about 15 minutes the LED went from flashing Orange to Orange, and then eventually to Green.
The micro USB port on the phone is definitely damaged, as whilst it now charges I cannot connect to PC (for data transfer, etc).
It sounds like you had the same issue with your phone. If so where did you get it fixed, and what was the cost?
Kind Regards,
Davo
Click to expand...
Click to collapse
I got it fixed at authorized HTC center, because I still have warranty on that phone. Even though the bootloader was unlocked, they repaired it for free.

Mr Davo said:
Hi Everyone,
My HTC Desire HD is no longer charging. Whenever I plug a micro USB cable into the phone, and attempt to charger either from the dedicated charger, or from a computer my phone's orange LED simply blinks (regularly it will stay on - solid - whilst charging). The micro USB port on the phone looks a little warn, however I figure that there would be no LED activity at all if the port was broken.
If anybody has an suggestions here; whether they be regarding the nature of the issue and / or how to fix the issue they will be greatly appreciated.
Kind Regards,
Davo
Click to expand...
Click to collapse
Happened to me once, scared the **** outta me. Battery pull and reinserting the charger and it booted fine. ldk, it might help.
sent from my GT-N8010 using xda and the awesome S-Pen

Related

Dead blue angel?? does nothing, need help.

Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Zombie069 said:
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Click to expand...
Click to collapse
When I had the USB device error, it turned out to be a bad sync cable.
Does the phone do anything when you plug it in? Assuming that one is looking at the front of the phone, the upper right hand LED should either turn yellow/orange when the phone is charging, green when the battery has a full charge, or red if there is a problem with charging (bad battery, messed up charging circuit, etc). If there is no response, it might be a bad cable, which would cause the USB problem you mentioned above.
If the battery is dead enough, it might take a few minutes before it will power on when it's plugged into some kind of power (usb or standalone charging cable). I had this happen with mine when I got it.
the phone does nothing when plugged in.. no lights at all.
She's gonna try ordering an AC charger and go from there. I do know the data cable was an ebay item so that could be crap.. We're just trying to get anything we can out of the phone so we know if it's usable or junk.
Thanks
I'll post back when we find something out..
Brad

Problem of recharging TP2

Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
Click to expand...
Click to collapse
Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
Click to expand...
Click to collapse
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
Click to expand...
Click to collapse
Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
Click to expand...
Click to collapse
I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
Click to expand...
Click to collapse
Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
Click to expand...
Click to collapse
Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
Click to expand...
Click to collapse
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
Click to expand...
Click to collapse
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
Click to expand...
Click to collapse
That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.

Desire not charging, LED is on, USB storage works

As the title says, my desire is not charging it seems, or if so VERY slow so it does run out of battery after a night when plugged in to AC adapter.
I can use USB storage when the phone is on, so it isn't bricked? One thing is that the miniusb connection seems to be bad, I need to push the cable hard, to get it connected.
Anyone recognize this at all? I have never had these kind of issues before. The phone came back from repair some months ago, changing mainboard, and have been working good until now

Charging question....

I have noticed today, after a week of having the HOX, that when the phone is plugged in to charge, it always shows as USB within the power screen, even if its using the supplied charger at the wall.
When I plug in a BlackBerry charger I have, then it switches to AC.
Is this normal?
Stokie2012 said:
I have noticed today, after a week of having the HOX, that when the phone is plugged in to charge, it always shows as USB within the power screen, even if its using the supplied charger at the wall.
When I plug in a BlackBerry charger I have, then it switches to AC.
Is this normal?
Click to expand...
Click to collapse
That does NOT seem normal. are you using the same wall plug to charge when using BB cable? if so, something wrong with your HOX charging cable.
yea this doesnt sound normal to me. when im charging with AC, nothing except the red led is showing up.
Thanks for replies,
The BB charger is a solid BB charger, no disconnecting cables from the wall unit.
Just plugged my HOX into my PC and I get USB device not recognised. I'm starting to think the supplied cable is faulty which is also leading to my charging issue.
What do you think?
Pre-purchase Questions
Hi,
I'm thinking of buying the HTC One X (International), it represents a significant investment on my part so I want to ensure that I don't end up regretting spending my $500 on this device. I have seen a number of users complain of poor battery timing and weak wifi connection. I would like to ask guys who are already using it for their opinion, would you recommend buying it? Are you content with your phone's performance? Should I pitch in some more and buy the SIII instead?
I'll appreciate the feedback.
Regards,

Fast charging problems

So I have recently noticed that my phone would often not fast charge when connected to the outlet. The lock screen just displays charging. From yesterday I've had another problem where the lock screen does say charging rapidly but the phone fails to charge at all. Sits at a constant percentage. Does anyone know why this may be happening and any solutions? I'm using the charger and cable provided with the phone.
jhadsfi said:
So I have recently noticed that my phone would often not fast charge when connected to the outlet. The lock screen just displays charging. From yesterday I've had another problem where the lock screen does say charging rapidly but the phone fails to charge at all. Sits at a constant percentage. Does anyone know why this may be happening and any solutions? I'm using the charger and cable provided with the phone.
Click to expand...
Click to collapse
Your cable got broken.. get another proper cable..
Sent from quite brutal hTc 10 ..
jauhien said:
Your cable got broken.. get another proper cable..
Sent from quite brutal hTc 10 ..
Click to expand...
Click to collapse
I don't think it's broken as it was not charging fine when I posted this but after trying again repeatedly it started charging. Anyway if I do get a cable is there a good cable which works with this phone? I am scared of getting one because of all the issues that have been plaguing USB c cables.
jhadsfi said:
I don't think it's broken as it was not charging fine when I posted this but after trying again repeatedly it started charging. Anyway if I do get a cable is there a good cable which works with this phone? I am scared of getting one because of all the issues that have been plaguing USB c cables.
Click to expand...
Click to collapse
I see you do not understand what "USB cable broken" means.. after the metal wire inside got broken - it still works in multiple cable positions (bends)..
Anyway, these are the cables - get a few of them (of different length for instance)
http://s.aliexpress.com/yyqERRja
P.S. As there are plenty of old-fashioned crap around us (i.e. carrying those pesky microUSB sockets) - get this tiny but very useful converter to use along with your new cables:
http://s.aliexpress.com/iA7Vnqa6
Sent from quite brutal hTc 10 ..
i had same your problem

Categories

Resources