Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
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Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
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same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
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Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
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I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
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Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
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Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
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No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
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I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
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That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.
Over the past few days my phone has been acting up in a weird way...
The wall chargers I have charge the phone perfectly, but for some reason when i plug the phone in via USB to my PC, it wont stay connected. I keep getting the "This device will perform faster when plugged in to a USB 2.0 port."
I know the port that my phone is plugged into is a 2.0 port, but for some reason the error keeps popping up in my PC taskbar. Also sometimes it will connect for a few minutes and the charging LED will show up orange on the phone (same color as when it is charging via the wall charger) and windows makes the "ding" device connected sound and then a few minutes later it just disconnects. I messed with the cable thinking it was a loose connection but no dice....
When charging through my car charger, the same thing happens. It will charge sometimes and sometimes it wont. I am using the wall/car charger from T-Mobile.
It seems as though the charging issue happens more when i choose ActiveSync as the connection type. If I choose Disk Drive it will last a little bit longer.
Anyone have any ideas? If all else fails I will send it off to HTC for a replacement since I didnt get the phone directly from a T-Mobile retailer.
time to bump bump--- bump bump it up!
Switched my phone off last night before plugging in to a USB port with the stock cable (battery level ~12%). When I did so, the phone switched itself on and when I tried to switch on this morning the battery was flat...any ideas? Thanks!
When you say USB port do you mean the one on your computer?, As i have heard of cell phones going flat when connected to them, maybe your computer went into standby mode or something.
Yes, one of the USB ports on my PC...and yes, it could did go into stand-by...I thought that the USB ports still got power when in stand-by? (Now I feel just a tad stupid!) Thanks.
Still not sure why the phone switched on tho...
As far as I know, all USB ports go dead when a computer goes into stand-by. Only lately I've seen notebooks that have [at least] one USB port that is powered even in stand-by (maybe even when the computer is off).
As for the turning on... this "feature" is, one way or another, kinda common among phones (I've seen others that do the same).
Yup, I think at least one of my laptops USBs remains powered as I have to unplug my usb mouse from it's usual port when I put it on stand-by or it "wakes up" by itself...maybe I plugged the phone into one that isn't powered on stand-by and this meant the phone did not charge. Thanks.
This may be common knowledge but I think I've figured out what happens (with my laptop at least)
It seems that if you plug the phone (or anything else), into one of the USB ports then put the PC on stand-by the port remains powered and the phone will start charging but...
the port is not powered if the PC is allready in stand-by and then the phone is plugged in. ie the phone will switch on and then off when the battery drains completely.
Been working fine since launch
today woke up and the phone was dead. Put the phone on charge via usb to laptop, as soon as i did my signal is lost and cant search. when i unplug it, after a few minutes signal comes back, then goes again when i plug it back in
Anyone else seen this?
wifi and bluetooth seem unaffected
OMG - I have just changed the usb cable and its working when plugged in (I bought a new genic one yesterday as i wanted a longer cable.) can anyone tell me what might be going on. i am unsure why the new cable killed my signal
Never heard of anything like this. But this will definitely be a marketing stunt for manufacturers.
Did you use the official USB cable when it started working normal again?
yes
never had anything like it happen b4. very weird
Definitely weird. I read somewhere that somebody their GN didn't charge when using a different USB cable.
Last weekend my phone was working perfect then the battery reached 1% i put it to charge and i saw that it was charging but it said 6 hours to charge, which i found strange, i tried multiple chargers, etc. and none of them worked, so i thought that maybe the usb port got damaged because the same thing happened to my old note 4 and i fixed it replacing the usb port but i changed the usb port and it didn't work, so i thought that maybe the replacement was broken too, and i order 2 more from different places, and they didn't work. So I think that maybe is a software issue, I have the OF8 room rooted with AOU Kernel and TWRP and using the engineering sboot but there is no way for me to flash to stock because the phone is not being recognized by the computer as a usb device, so when i connect it to the computer is only working for cable charging. What do you guys think? Maybe i got all the replacement port broken, or maybe the sboot is affecting the port, or worst case scenario, the mainboard is faulty (which i don't think so, because the wifi, bluetooth, gps, screen rotation, everything else works)
Computer USB ports generally cannot fast charge unless it's USB 3.0. The phone doesn't need to be recognized by the OS. Fast charging is different from quick charge, where you will need to buy a compatible charger.
Thank you for replying back. But the issue is not the fast charging with the USB computer, is with any kind of fast charge/quick charge wall adapter. I think that i found the issue, and it was an external battery pack that it was damaging usb ports, because i got a brand new LG G4 and after i connected it to the battery it started to behave in the same way, so looks like the usb port gets broken every time i connect a device to that external battery.