Develop Bugs

(Q)Contacts Syncing Problem

Last night I updated my wife's Epic to DK28. The problem is her contacts are gone and syncing doesn't bring them back. Why wouldn't they have saved to her gmail am I overlooking something. I have flashed my phones a lot and never had this issue.
Sent from my SPH-M900 using XDA App

check google/contacts online and see if her contacts are listed there. My wife had a similar problem and turns out when she added a contact she added them to her phone address book and not google.
http://www.google.com/contacts

They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App

can you get them back on the phone? Are there a lot of them?

I had a similar problem on the syndicate rom a while ago. It would say it was syncing for a second then stop. I also noticed when i went to facebook.com and tried to install the app from there it thought my phone was something other than the epic. I resolved the issue by using a different ROM. I don't know if these things are related, but that might be a start...

Yeah luckily we found her old phone and transferred thru bluetooth but I am tryin to figure out how to get them to google in case this happens again. As far as the rom she was totally stock di18 not even rooted for 5 weeks and I updated her to unrooted dk28.
Sent from my SPH-D700 using XDA App

rgregg504 said:
They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App
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You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!

Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App

burneystarke said:
You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!
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that is what I did.
rgregg504 said:
Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App
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Just make sure when she adds any new contacts that she adds them to google.

Stupid question but she does have syncing turned on in her contacts right? After they're restored try to force sync, then check her google account from a desktop/laptop to see if it worked.
I've not had much luck with the import export v card feature. I recently had to delete all contacts on my phone, then go to my google account via desktop, export all contacts to google.csv, delete all contacts online, then reinstall online from the google.csv file in order to fix a syncing problem.
Sent from my SPH-D700

I think google may be having an issue at the moment. My phone is saying that Sync is currently offline and will be back shortly.

Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
Sent from my SPH-M900 using XDA App

rgregg504 said:
Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
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After my last rom flash I had a situation where any time I added a contact on the phone it got deleted after syncing. No idea why but a google search lead me to others that had the same issue.
I think this OS still has a lot to be ironed out. I wish they'd stop adding features and just make a decent contacts app. I can't for the life of me figure out why I have to select which of the same four phone numbers I want to dial when I try to call a contact that is synced to multiple accounts, for example.
Sent from my SPH-D700

sometimes when i have synching issues, i fix it by going into 'manage applications' and clearing the data for that app. i've had to do that with gmail.... it erases and re-synchs the app, and afterwards it works like normal. of course, only do it if she does indeed have her contacts backed up on Google... otherwise they will be gone. not sure if this will fix hers, but just saying it did fix my synching issues a few times.

GNex and Kies 2.0

Did anyone manage to make them work together? My kies stays in a loop saying connecting but nothing happens! I'm using windows 7 :-(
Sent from my Galaxy Nexus using xda premium

SweetPAIN225 said:
Did anyone manage to make them work together? My kies stays in a loop saying connecting but nothing happens! I'm using windows 7 :-(
Sent from my Galaxy Nexus using xda premium
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Galaxy Nexus, while a Samsung device, is not compatible with Samsung Kies. Galaxy Nexus runs on native android and not Samsung enhanced version of Android, this is the possible reason why.

SweetPAIN225 said:
Did anyone manage to make them work together? My kies stays in a loop saying connecting but nothing happens! I'm using windows 7 :-(
Sent from my Galaxy Nexus using xda premium
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I don't think you can use Kies with GN

That daft cause they have it in the support for thp phone on there web site

Infra said:
I don't think you can use Kies with GN
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I think a more appropriate response is "WHY WOULD YOU WANT TO!!?!?!?"
No but seriously Kies is terrible software and you can accomplish everything Kies claims to do pretty easily on your own. All your contacts are saved to your SIM and GMail already and music is pretty easy to transfer.

KIES is the worst software ever. I can't imagine even one reason to use it.

I agree the old one really was bad but the new one that you can connect through wifi works great !!

JDaSilva said:
I think a more appropriate response is "WHY WOULD YOU WANT TO!!?!?!?"
No but seriously Kies is terrible software and you can accomplish everything Kies claims to do pretty easily on your own. All your contacts are saved to your SIM and GMail already and music is pretty easy to transfer.
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Because all of my contacts are in my older phone memory (not SIM), and synced with Outlook. I tried to use Google contacts but this is crap. Want to sync my Nexus contacts with Outlook. Is there another way to this instead of using Kies ?

pdcsq said:
Because all of my contacts are in my older phone memory (not SIM), and synced with Outlook. I tried to use Google contacts but this is crap. Want to sync my Nexus contacts with Outlook. Is there another way to this instead of using Kies ?
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Try exporting all contacts as .csv / .vcf
then importing using Google contacts

momomok said:
Try exporting all contacts as .csv / .vcf
then importing using Google contacts
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Click to collapse
Thanks. I will give this a try. Problem is Google keeps messing my contacts by adding email addresses I use to my contact list even when I don't want to. Then it arbitrarily decides to merge with existing contacts, giving priority to its own formatting instead of mine.
I'm so fed up with this that I'm currently doing a major clean up of this.

pdcsq said:
Thanks. I will give this a try. Problem is Google keeps messing my contacts by adding email addresses I use to my contact list even when I don't want to. Then it arbitrarily decides to merge with existing contacts, giving priority to its own formatting instead of mine.
I'm so fed up with this that I'm currently doing a major clean up of this.
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When creating my xda account, I watch the introductory video, had a good laugh§ I now also have the confirmation I'm a noob. I solved my problem of Google arbitrarily creating entries in my contact list : I just had to go in the parameters to prevent it doing so.
Now I still have a problem : when I want to sync my Nexus to my Google account, it seems priority is given to the Nexus contacts (empty list) instead of my up to date list in Google. When I sync my 148 contacts, 53 get deleted from Google. Trying to figure out how to set priority.
EDIT : problem solved, but I don't know how. All 148 contacts now appear in the phone. It did an update by itself. Seems that if I force sync, I lose contacts, if I do nothing, everything's OK. Go figure ....

[Q] help-get rid of contacts imported from google

so when I changed out my sim card for new sg3 at tmob store, guy told me to import google contacts even though I explained they were on old phone only. Afterwards some contacts now have like 4 contact listings. Kind of a pain...so my question is how can I get my phone to not display my google contacts...I see options for sim only etc...but like i said my previous phone stored them on the phone not the sim. I'd like to not have google contacts showing then somehow move phone contacts to sim card.. Right now I'd have to move all contacts (including google to sim) which I don't want to do for reasons stated.
thx in advance

Select all, deselect the ones you want, delete. That's the fastest way I found. You coulda been done in the time it took to post.....

Go to your Google account settings on the phone and uncheck sync contacts
Sent from my SGH-T999 using Tapatalk 2

Over even just go to the settings of the contacts and change what contacts are displayed.
Sent from my SGH-T999 using xda premium

bfranklin1986 said:
Go to your Google account settings on the phone and uncheck sync contacts
Sent from my SGH-T999 using Tapatalk 2
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thank you for posting
so i did that--and should help in the future- but now when i say display contacts on phone they have all already been imported i guess and are still displaying

DinoSoup said:
Over even just go to the settings of the contacts and change what contacts are displayed.
Sent from my SGH-T999 using xda premium
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He said he already tried that.
OP seriously... just select all and unselect the ones you don't want to delete. I don't understand waiting days for a solution instead of just taking a few minutes to do it.

androidcactus said:
thank you for posting
so i did that--and should help in the future- but now when i say display contacts on phone they have all already been imported i guess and are still displaying
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That would only happen if you for some reason also copied them to the SIM card. When using smart phones and you have a data plan, I find it incredibly dumb to use only the SIM for contacts... why not just add your SIM contacts to Google, hide SIM contacts and display/sync Google contacts? Contact info on SIM cards is completely archaic.

fermunky said:
That would only happen if you for some reason also copied them to the SIM card. When using smart phones and you have a data plan, I find it incredibly dumb to use only the SIM for contacts... why not just add your SIM contacts to Google, hide SIM contacts and display/sync Google contacts? Contact info on SIM cards is completely archaic.
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I would have no issue using google contacts as opposed to the sim card, but google seems to import EVERTHING! So an example is say Joe Smith, I have Joe Smith cell#, home # etc, and email in my contact for him. Then google creates a second contact which shows Joe Smith email, then a third one for an old Joe Smith email, then a fourth one for Joe Smith biz email.
Thats my issue. So when I go to call Joe Smith, I open one of the listings, ok nope not the one, open another etc...

psykhotic said:
He said he already tried that.
OP seriously... just select all and unselect the ones you don't want to delete. I don't understand waiting days for a solution instead of just taking a few minutes to do it.
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I hear you with the select all then deselect ones I need to keep. Problem is, google imported like everyone I ever emailed, and each different email address for a person is now listed as a separate contact under the same name..The one I need is not always listed first...(see my previous reply for some color on it)

Contacts Issue

So I just had an issue where one of my Google accounts was not working for some reason so I removed it. Then when I added it back all of my contacts and hangouts do not populate with the persons name. Instead it only shows their phone number. What do I need to do to get it back so that it can show their names? I cleared the cache and storage from the contacts and hangouts. Thanks!

Sounds like you need to give those apps permission to access your contacts.
Sent from my Nexus 5X using Tapatalk

PiousInquisitor said:
Sounds like you need to give those apps permission to access your contacts.
Sent from my Nexus 5X using Tapatalk
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Already have, but it still doesn't work and no its not working on my tablet either. I changed my password in my Google account yesterday and so it required me to sign in, but it didn't work. So I removed the account from both my tablet and phone. It was the same account. And when I put it back on each device now the contacts are not working.

Have you rebooted since adding the account? Also have you checked that accounts settings to make sure it is set to sync?
Sent from my Nexus 5X using Tapatalk

PiousInquisitor said:
Have you rebooted since adding the account? Also have you checked that accounts settings to make sure it is set to sync?
Sent from my Nexus 5X using Tapatalk
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Yes and yes, though I did not do and just remembered, was boot after I removed the account. Maybe I should remove the account again, boot, add the account back, and reboot.

Anyone able to save contacts and new contacts to device?

Only seem to be able to save to gmail or Google server. Can not save contacts to device.

They aren't saved on the phone and backed up on Google servers? That's weird.

Larzzzz82 said:
They aren't saved on the phone and backed up on Google servers? That's weird.
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Are you able to add a new contact and save it to device only ( save to your Pixel 2) and not Gmail account?

I've never tried. I love the fact that all my phone numbers come back every time I've reset or set up a new phone..

They must've deleted the option to save directly on a device with one of the major Android updates. Tapping add new contact makes me pick an account. I've never noticed it. I can say an old KitKat Note 2 does still have it available.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
They must've deleted the option to save directly on a device with one of the major Android updates. Tapping add new contact makes me pick an account. I've never noticed it. I can say an old KitKat Note 2 does still have it available.
Sent from my Pixel 2 XL using Tapatalk
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Do you have an option that allows you in settings to toggle off/on to add contacts to device or sync to Gmail? I filed a claim/complaint with Google about this and they say they wanted to send me a new device as I should be able to toggle off/on with contacts to not sync and add to device but I find this rather strange.

desiregeek said:
Do you have an option that allows you in settings to toggle off/on to add contacts to device or sync to Gmail? I filed a claim/complaint with Google about this and they say they wanted to send me a new device as I should be able to toggle off/on with contacts to not sync and add to device but I find this rather strange.
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I see no such option. What was the device you had prior to the Pixel 2 XL? It still had a save to device option?
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
I see no such option. What was the device you had prior to the Pixel 2 XL? It still had a save to device option?
Sent from my Pixel 2 XL using Tapatalk
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Galaxy S6 Edge and Samsung Note 4. iPhone 6s Plus also allows one to save to device instead of just iCloud. The Gmail and iCloud thing are fine but they should be an option and not a must to save a contact.

desiregeek said:
Galaxy S6 Edge and Samsung Note 4. iPhone 6s Plus also allows one to save to device instead of just iCloud. The Gmail and iCloud thing are fine but they should be an option and not a must to save a contact.
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I wonder if it's a Google phone thing. My Nexus 5X didn't have an option that I can recall. Can't check anymore cause it died on me 2 weeks before I got my Pixel 2 XL. I'll check my wife's Note 5 later today.
Sent from my Pixel 2 XL using Tapatalk

is there a reason why you don't want to sync your contacts to an email?
you have an option to import or export contacts if you need.

jeprokz said:
is there a reason why you don't want to sync your contacts to an email?
you have an option to import or export contacts if you need.
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Yes, do not want all my contacts and everything else synced to a cloud server. When one pays $1000 for a smartphone why can't one place all their contacts and everything else on their device without being required to sync to a cloud server and sync all private info with Google's servers. All other smartphones allow one to save to device.

desiregeek said:
Yes, do not want all my contacts and everything else synced to a cloud server. When one pays $1000 for a smartphone why can't one place all their contacts and everything else on their device without being required to sync to a cloud server and sync all private info with Google's servers. All other smartphones allow one to save to device.
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I can completely understand your point of view now.
Thanks for clarifying.
As far as trying to keep it on the device.
I would check your google account and make sure that "Contacts" is not synced and see if that will resolve you not having to save your contacts on the phone.
Please let me know if that helps cause i would like to know if that actually works that way.
Thanks.

There has to be a bug here with this device or Google did this on purpose. Prior to logging on we have option to save to device but once you log on then you can no longer save to device. WTF..? Google sent me a new Pixel 2 XL and new device has same problem.

This is the email I got from Google. On a side note this site here at XDA has been a pain in the A S S to use on my smartphone due to all the ads. Whole screen is filled with advertisements popping up and opening up as well.

desiregeek said:
This is the email I got from Google. On a side note this site here at XDA has been a pain in the A S S to use on my smartphone due to all the ads. Whole screen is filled with advertisements popping up and opening up as well.
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I think it's on purpose honestly. On your sidenote, why not use the XDA app or Tapatalk if you frequently visit the forums?
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
I think it's on purpose honestly. On your sidenote, why not use the XDA app or Tapatalk if you frequently visit the forums?
Sent from my Pixel 2 XL using Tapatalk
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I also think it is done on purpose. Just got a reply from Google Support. Followed their instructions but still does not work.

Looks like they now realize that one can not save a contact to the device. $1000 for a smartphone that can not and does now allow its users to save new contacts to device. New you can but the minute you sign in to Gmail or Google Maps you lose that option of saving new contact to device.
Why does Google block purposely this option..?

desiregeek said:
Looks like they now realize that one can not save a contact to the device. $1000 for a smartphone that can not and does now allow its users to save new contacts to device. New you can but the minute you sign in to Gmail or Google Maps you lose that option of saving new contact to device.
Why does Google block purposely this option..?
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Click to collapse
Because they want you to be using their cloud services. Or at least some kind of cloud backup. Majority of people want the convenience of not having to manually sync, enter, export/import contacts, or have to post a "Lost my phone and contacts. DM your numbers please."
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
Because they want you to be using their cloud services. Or at least some kind of cloud backup. Majority of people want the convenience of not having to manually sync, enter, export/import contacts, or have to post a "Lost my phone and contacts. DM your numbers please.
Sent from my Pixel 2 XL using Tapatalk
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For those that want that option they can choose to save contact to gmail instead of device. On all other devices one has the choice whether to save to device or Gmail. The same goes with Apple phone where contacts are saved to device and if you turn on iCloud backup then everything is backed up to the cloud. The option should be the end users and not theirs to make.

After making the switch to my 1st Nexus device years ago (Galaxy Nexus), I noticed this same thing. I actually prefer the convenience of having them synced to my Google account. That way, if I don't have my phone on me for some reason, I can still look up a contact on a computer if necessary.