(Q)Contacts Syncing Problem - Epic 4G Q&A, Help & Troubleshooting

Last night I updated my wife's Epic to DK28. The problem is her contacts are gone and syncing doesn't bring them back. Why wouldn't they have saved to her gmail am I overlooking something. I have flashed my phones a lot and never had this issue.
Sent from my SPH-M900 using XDA App

check google/contacts online and see if her contacts are listed there. My wife had a similar problem and turns out when she added a contact she added them to her phone address book and not google.
http://www.google.com/contacts

They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App

can you get them back on the phone? Are there a lot of them?

I had a similar problem on the syndicate rom a while ago. It would say it was syncing for a second then stop. I also noticed when i went to facebook.com and tried to install the app from there it thought my phone was something other than the epic. I resolved the issue by using a different ROM. I don't know if these things are related, but that might be a start...

Yeah luckily we found her old phone and transferred thru bluetooth but I am tryin to figure out how to get them to google in case this happens again. As far as the rom she was totally stock di18 not even rooted for 5 weeks and I updated her to unrooted dk28.
Sent from my SPH-D700 using XDA App

rgregg504 said:
They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App
Click to expand...
Click to collapse
You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!

Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App

burneystarke said:
You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!
Click to expand...
Click to collapse
that is what I did.
rgregg504 said:
Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Just make sure when she adds any new contacts that she adds them to google.

Stupid question but she does have syncing turned on in her contacts right? After they're restored try to force sync, then check her google account from a desktop/laptop to see if it worked.
I've not had much luck with the import export v card feature. I recently had to delete all contacts on my phone, then go to my google account via desktop, export all contacts to google.csv, delete all contacts online, then reinstall online from the google.csv file in order to fix a syncing problem.
Sent from my SPH-D700

I think google may be having an issue at the moment. My phone is saying that Sync is currently offline and will be back shortly.

Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
Sent from my SPH-M900 using XDA App

rgregg504 said:
Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
Click to expand...
Click to collapse
After my last rom flash I had a situation where any time I added a contact on the phone it got deleted after syncing. No idea why but a google search lead me to others that had the same issue.
I think this OS still has a lot to be ironed out. I wish they'd stop adding features and just make a decent contacts app. I can't for the life of me figure out why I have to select which of the same four phone numbers I want to dial when I try to call a contact that is synced to multiple accounts, for example.
Sent from my SPH-D700

sometimes when i have synching issues, i fix it by going into 'manage applications' and clearing the data for that app. i've had to do that with gmail.... it erases and re-synchs the app, and afterwards it works like normal. of course, only do it if she does indeed have her contacts backed up on Google... otherwise they will be gone. not sure if this will fix hers, but just saying it did fix my synching issues a few times.

Related

Duplicate contacts..

So I've experienced this on a slew roms. I back up my contact list via the people app and save the file on my SD card. I import it back whenever I flash a new rom. I'm to the point to wheel this is getting a little old. 80 contacts have turned into 300.. has anyone else experienced this? What can I do to prevent future situations?
Sent from my Incredible using XDA App
Set them up through gmail contacts. No need to backup each time you flash because when you log into your gmail, it automatically syncs.
Do you use a Google account where your contacts are? You can create Gmail and Phone contacts. Maybe the Google ones are getting restored upon flashing a new ROM...? Then your restoring the Phone contacts, creating multiple entries?
Sent from my ADR6300 using XDA Premium App
20twins10 said:
So I've experienced this on a slew roms. I back up my contact list via the people app and save the file on my SD card. I import it back whenever I flash a new rom. I'm to the point to wheel this is getting a little old. 80 contacts have turned into 300.. has anyone else experienced this? What can I do to prevent future situations?
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Had this happen to Me & just went to Google account online & hit merge contacts
sent from dinc

[Q] Gmail Not Syncing

Hi All,
Long time reader, first time poster. I've tried searching for this topic, and those threads the touch on it all stop short of my issue. Please let me know if this is covered somewhere else.
My gmail stopped syncing since I've flashed Darkside Evolution Beta03 (otherwise it's great). I've tried clearing the cache and the data under manage applications as well as made sure that gmail is checked on the sync menu, but still no dice.
It used to be that my phone would beep whenever I got a new email before it even showed up on my desktop, but now I have to manually hit refresh for the app to see it at all, let alone before my computer.
Any thoughts?
Thanks
erdingerchamp66 said:
Hi All,
Long time reader, first time poster. I've tried searching for this topic, and those threads the touch on it all stop short of my issue. Please let me know if this is covered somewhere else.
My gmail stopped syncing since I've flashed Darkside Evolution Beta03 (otherwise it's great). I've tried clearing the cache and the data under manage applications as well as made sure that gmail is checked on the sync menu, but still no dice.
It used to be that my phone would beep whenever I got a new email before it even showed up on my desktop, but now I have to manually hit refresh for the app to see it at all, let alone before my computer.
Any thoughts?
Thanks
Click to expand...
Click to collapse
Uninstall it and reinstall it from market. Helped on mine on that way.
Sent from my SGH-T989 using xda premium
bikrame said:
Uninstall it and reinstall it from market. Helped on mine on that way.
Click to expand...
Click to collapse
I tried this and no dice. It's still not syncing. I suppose I could always revert back to Juggernaut 5.0, which is what I was running before this, but it would be such a shame for what seems like a stupid reason.
Anyone else with thoughts?
Did you try to go to the accounts option and check the sync gmail?
Sent from my SGH-T989 using xda premium
Teo032 said:
Did you try to go to the accounts option and check the sync gmail?
Click to expand...
Click to collapse
Yes, I tried this, and it did not work. The only time it syncs is if I actually tell it to sync. There is nothing automatic about it ...
erdingerchamp66 said:
Yes, I tried this, and it did not work. The only time it syncs is if I actually tell it to sync. There is nothing automatic about it ...
Click to expand...
Click to collapse
hmm try a fresh flash?
Did you by any chance turn sync off by accident
Sent from the iPhone graveyard.
I've been in that forum since day one and have never heard of this issue. Of course I may have missed a post or 20. I suggest not going back like u said, for such a stupid reason. I think ull really enjoy the rom. Reflash cuz that shouldn't happen. I doubt you need to reflash but instead of nitpicking what it could be I'd just super wipe and start over. Good luck.
Sent from my SGH-T989 using XDA
PROBLEM SOLVED
Thanks to both Teo032 and bzlik88.
I don't know why, but I just reflashed everything, starting from scratch, and it all seems to be working fine. It was the weirdest thing.
Coulda just told your Google account to sync with Gmail XD
Sent from my SGH-T989 using Tapatalk 2

Hotmail calendar and contacts disappear

Hi,
Yesterday the weirdest thing happened on my JB GNex for the first time.
My hotmail contacts and calendar entries have disappeared. Email is fine and using the stock email client with stock OS and unrooted International GSM version phone.
Anyone else experienced this & managed to find a fix?
PS. Temporarily managed to fix by going to settings/apps and clearing the data but next morning all disappear again...
Sent from my Galaxy Nexus using xda premium
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Same here
jammw said:
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
well my girl friend had the same problem on her Galaxy nexus,
and every time i had to remove the Hotmail account and then add it again for the contacts to appear.
but it kept happening to her phone and it never happened to mine.
but after 2 months of this SH*T i decided to add her account to my phone so i'll have her contacts if they disappear and there is something urgent.
so i did add her Hotmail, and after 12hours this SH*T started happening to me too, even when i totally removed her account and mine.
it happens twice everyday.
the only thing i wanna do now is not just restore the phone to default settings, but totally flash a new firmware and clear all cache and try again but i have a lot on my phone to backup.
Wow that's pretty crap - temporarily, I cleared the cache/data under settings/apps which forces the contacts to reappear then did a local export and now I'm importing them at least once or twice a day...its the lamest work around ever if your workaround does work can you let me know pls?
Sent from my Galaxy Nexus using xda premium
Me Three
I'm (not) glad to see others are having this problem too.
I may be in the wrong thread running a Galaxy S2, but this recently started happening to me. I thought it was a combination of new ROM/Kernel (recently switched to Siyah 3.3.d) but have had this same problem with CyanogenMod 9 on both the Kernel they ship as well as Siyah. With Siyah running with Dual Boot and just a single ROM.
Clearing App data for Calendar, Calendar Storage, Contacts, Contacts Storage sometimes helps, but this is getting really annoying.
Does anyone know what the root cause is? I've considered going back to Stock Carrier ROM just to see if this keeps up. I've gone back to backups from weeks ago (when I don't think this was happening) and it now happens. Don't know what else to try.
Hey,
i totally restored to 4.1.1 locked back the phone just in case, and it still happened.
then i unlocked, restored to 4.0.4, no rooting, and it still happen.
i think my hotmail account got "infected" when i added my girlfriend's account.
anyone please help.
anyone has this problem with google mail ?
Sent from my Galaxy Nexus using xda premium
I've been having this issue too - from searching for answers it appears to be a bug with hotmail.
Some people have reported having success with changing the server to debug-m.hotmail.com, or xxx-m.hotmail.com (where xxx is the three letter server code assigned to your hotmail account). Neither of these solutions has worked for me.
I'd love to know what else people have tried.
I habe exactly the same Problem. Habe also tried setting up a different Server. Anyone Wirth a fix?
Sent from my Desire HD using xda app-developers app
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Why is this related to google? This seems to be only a Problem related to hotmail. I'm running a dhd...
Sent from my Desire HD using xda app-developers app
MRACHINI said:
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
When I restored the phone on Fri I did it without restoring settings and no luck there in fact today its gotten worst I lost them already three times - this is sooooo annoying now...if its a bug with hotmail is certainly not affecting my mrs iPhone and probably not even windows phone either.
Sent from my Galaxy Nexus using xda premium
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Last night I deleted the email account under the stock email app and downloaded the free hotmail app from the app store...so far the contacts are intact ...if they disappear again I will update my post.
Sent from my Galaxy Nexus using xda premium
OK they disappeared again, apparently the Google settings have nothing to do with this, its definitely Hotmail.
So i temporarily imported my contacts and switched to gmail it was easy because i already use Google calendar i only use Hotmail for email and contacts.
I already tried switching the m.hotmail.com server but i read that some hotmail users where switched to new servers, so maybe this is the problem.
Sent from my Galaxy Nexus using xda premium
I have seen this happening on my wive's, brother's and my Galaxy Nexus.
All of us have updated to JB.
I have solved this issue with exporting my Live-contacts and importing them to my Google Account.
I will use my Galaxy S3 from now on and my wife wife asked for a new phone, she's more impatient but will get the S3 now anyway.
I think Google does not like Microsoft anymore due to latest lawsuit results.
Anywho I blame Jellbean. :crying:
ajm786 said:
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Click to expand...
Click to collapse
I can confirm that this is a problem on all ICS/JB ROMs and is therefor not related to a ROM.
now suddenly even my calender items disappeared as well - this is getting really annoying now - will export/import them to google again until MS has sorted this out. anyone reported this already in a MS forum or blog? if not maybe we should do that.
I'm having the same issue here. I was having the issue with the stock ICS ROM on my Samsung Galaxy Nexus. I rooted and flashed the BB Jelly Bean ROM but the problem is still happening. When I delete the account and add it back it syncs. But then the next day the contacts disappear. When I create the account I put in m.hotmail.com. But the next day when I look it says col-m.hotmail.com. I don't think this is the issue, but I also saw comments to try changing to this. It seems to be happening automatically.
Anyway, I noticed that when I go into Hotmail and edit a contact and save it, it syncs. I don't know how long that contact will stay on my phone. So it seems to me that it could be related to identifiying which contacts to synch. I tried changing the synch frequency but that didn't work either.
Does anyone know which Microsoft Hotmail forum we should post this?
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.[/QUOTE]
I've had the app since last night and for me all contacts and calendar entries have stayed put and not disappeared once. I will stick with the app for a while but would like to go back to stock app if/when fixed.
Sent from my Galaxy Nexus using xda premium
I posted my issue on answers.Microsoft forum. The only response I got was to install the Microsoft App. I also would like the stock android app to get fixed, but I'm not sure if the issue is with Android or Microsoft.
I'm not able to provide a link:
•To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
Same problem on stock 4.1.1 Galaxy Nexus
I've got the same problem too on the official stock 4.1.1 Jellybean update. My contacts and calendar go completely missing and removing/adding the account only makes it work for a day or so and then it disappears again. Email still syncs fine.
As someone reported in this thread Hotmail is still working fine with their iPhone, and it is working fine with my Windows Phone... I'm pretty sure this is Google's fault. It makes my phone near useless, that's for sure.
This better get fixed soon! If someone finds or hears about a fix, post it here and let everyone know!

Google Calendar not Syncing

Hello all,
I am using my Gnex with Vicious JB (the 8/02 version with CM10). I was using this, then tried Xenon for a little bit and came back. I just realized that the Calendar is not syncing up, though.
When I open the app it asks me if I want to sign in. This is weird since I have my Google account connected to my phone already. When I try to add it I get a message saying that this account is already on the phone... but my Calendar remains empty. I tried going to Settings -> Accounts and then Sync, there is no option for Calendar there. I also tried to add an account from the Calendar app, but it only allows me to select Corporate or Verizon.
Anyway, has anyone ever run into this before? Thanks in advance. Let me know if you need any more info, I am sure I forgot something.
Have you wiped after flashing?
Oh right, yes, I did. The cache and dalvik-cache.
I found some "solutions" on other sites and tried those. These included connecting existing Gmail accounts and creating a new ones. Still no good.
Does anyone have any other ideas?
This happened to me I just flashed gapps and calendar synced
Sent from my Galaxy Nexus using xda app-developers app
puffycow said:
Hello all,
I am using my Gnex with Vicious JB (the 8/02 version with CM10). I was using this, then tried Xenon for a little bit and came back. I just realized that the Calendar is not syncing up, though.
When I open the app it asks me if I want to sign in. This is weird since I have my Google account connected to my phone already. When I try to add it I get a message saying that this account is already on the phone... but my Calendar remains empty. I tried going to Settings -> Accounts and then Sync, there is no option for Calendar there. I also tried to add an account from the Calendar app, but it only allows me to select Corporate or Verizon.
Anyway, has anyone ever run into this before? Thanks in advance. Let me know if you need any more info, I am sure I forgot something.
Click to expand...
Click to collapse
Would bet money if you looked in system/apps that you are missing GoogleCalendarSyncAdapter.apk. Pretty much any gapps package will have it which is why it worked for the poster above me.
Sent from my Galaxy Nexus using xda premium
Try removing your Google account and re-add it back in.
Sent from my MB886 using xda app-developers app
Hmm, I tried removing my account and adding it back in. I'll try flashing gApps and seeing what happens. Thanks guys.
Must be calendar sync not installed. Back up ROm and dirty flash gapps after.
Sent from my Galaxy Nexus using xda premium
Dirty flashing the gapps did it. I don't know why I didn't think of trying that.
Thanks a million, guys!

Help please! Contacts from Google account disappearing randomly

I'm all confused. Past couple weeks, my Google contacts that I have saved for months keeps dissappearing. I don't know what is causing this. I just lost 5 contact info. Text came in only with phone number showing from people I have saved in my Google account for a long time? Never seen this happen before. And keeps happening randomly. I have to reenter all these people to the contacts again. Please help. I'm not rooted. Nothing crazy. Just using the phone with TouchWiz no skin no odd apps installed. Only using SwiftKey keyboard. That's it. Anyone has any ideas please.?
It has been happening to me as well.
I don't know what's causing the problem, but I do know you can restore your contacts as far back as 30 days ago. Go to Google Contacts in a browser, click More/restore contacts. Choose a time to go back to, then click restore.
Sent from my SM-N930T using Tapatalk
rcobourn said:
I don't know what's causing the problem, but I do know you can restore your contacts as far back as 30 days ago. Go to Google Contacts in a browser, click More/restore contacts. Choose a time to go back to, then click restore.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I have done that. But it's very annoying. Keeps happening. I never had this issue with my note 4 for two years. It started with Note 7. So, I thought to myself which apps I have started using that I never did with my note 4 that the app uses access to my contacts. Than, I had tweeter, what's app, Instagram as new apps that I never used before. I hope this helps. That's the only logical explanation I can come up with. Has to be an app that uses contacts access and somehow does not work with Google sync.
Are they just disappearing on phone, or entirely in Google? Check online on PC to see your contacts.
Sent from my SM-N930F using Tapatalk
they are gone from everywhere when they are gone! google, mail contacts, other devices. I think some other app sharing and accessing the contacts like tweeter, whats app etc. causing this.

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