Develop Bugs

(Q)Contacts Syncing Problem

Last night I updated my wife's Epic to DK28. The problem is her contacts are gone and syncing doesn't bring them back. Why wouldn't they have saved to her gmail am I overlooking something. I have flashed my phones a lot and never had this issue.
Sent from my SPH-M900 using XDA App

check google/contacts online and see if her contacts are listed there. My wife had a similar problem and turns out when she added a contact she added them to her phone address book and not google.
http://www.google.com/contacts

They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App

can you get them back on the phone? Are there a lot of them?

I had a similar problem on the syndicate rom a while ago. It would say it was syncing for a second then stop. I also noticed when i went to facebook.com and tried to install the app from there it thought my phone was something other than the epic. I resolved the issue by using a different ROM. I don't know if these things are related, but that might be a start...

Yeah luckily we found her old phone and transferred thru bluetooth but I am tryin to figure out how to get them to google in case this happens again. As far as the rom she was totally stock di18 not even rooted for 5 weeks and I updated her to unrooted dk28.
Sent from my SPH-D700 using XDA App

rgregg504 said:
They are not there is there a way to add them to Google after they are back in the phone?
Sent from my SPH-M900 using XDA App
Click to expand...
Click to collapse
You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!

Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App

burneystarke said:
You should be able to export them from contacts via the import/export menu option. This will create a file named something like 00001.vcf(vCard file) in sdcard/external_sd/. Then go to the google contacts and import it. Hope that helps!
Click to expand...
Click to collapse
that is what I did.
rgregg504 said:
Ok I will try that. Thanks alot guys.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Just make sure when she adds any new contacts that she adds them to google.

Stupid question but she does have syncing turned on in her contacts right? After they're restored try to force sync, then check her google account from a desktop/laptop to see if it worked.
I've not had much luck with the import export v card feature. I recently had to delete all contacts on my phone, then go to my google account via desktop, export all contacts to google.csv, delete all contacts online, then reinstall online from the google.csv file in order to fix a syncing problem.
Sent from my SPH-D700

I think google may be having an issue at the moment. My phone is saying that Sync is currently offline and will be back shortly.

Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
Sent from my SPH-M900 using XDA App

rgregg504 said:
Yeah her sync is on I just don't get what happened. I have reflashed my epic about 10 times without issue. And my moment ugh probably 75-100. Never lost contacts it has been automatic since I got my first android.
Click to expand...
Click to collapse
After my last rom flash I had a situation where any time I added a contact on the phone it got deleted after syncing. No idea why but a google search lead me to others that had the same issue.
I think this OS still has a lot to be ironed out. I wish they'd stop adding features and just make a decent contacts app. I can't for the life of me figure out why I have to select which of the same four phone numbers I want to dial when I try to call a contact that is synced to multiple accounts, for example.
Sent from my SPH-D700

sometimes when i have synching issues, i fix it by going into 'manage applications' and clearing the data for that app. i've had to do that with gmail.... it erases and re-synchs the app, and afterwards it works like normal. of course, only do it if she does indeed have her contacts backed up on Google... otherwise they will be gone. not sure if this will fix hers, but just saying it did fix my synching issues a few times.

Gmail display.

Morning!
I have searched but nothing useful was found.
Quite frequently I have my gmail inbox say I have 1 new email but nothing new is displayed. I can log into the web and see the fresh email though. At that point I can manually refresh my inbox and it will pop up.
Wtf.
Sent from my Incredible using Tapatalk

Odd indeed. Does it continue to do so if you remove your account from "Accounts & Sync" then re-add it or if you clear data/cache for Gmail?

SlimSnoopOS said:
Odd indeed. Does it continue to do so if you remove your account from "Accounts & Sync" then re-add it or if you clear data/cache for Gmail?
Click to expand...
Click to collapse
Yes sir. I've noticed it on the GPA build and stock. Happens enough that now I'm looking in my gmail inbox instead of trusting notifications. I've seen a few hits about it on Google but most were quite old.
Agreed. Odd odd odd.
Sent from my Incredible using Tapatalk

zoomy942 said:
Yes sir. I've noticed it on the GPA build and stock. Happens enough that now I'm looking in my gmail inbox instead of trusting notifications. I've seen a few hits about it on Google but most were quite old.
Agreed. Odd odd odd.
Sent from my Incredible using Tapatalk
Click to expand...
Click to collapse
I use to have the same issue and couldnt figgure it out for the life of me, so i just setup my g mail account to be checked by the stock mail app, and just removed the gmail app all together. Now i get my gmails just fine. You could also use a 3rd party mail app from the market such as K-9 mail.

I can't help but wanted to say that I often have the same problem.

I guess what befuddles me is that the Gmail app on a Google phone can't work reliably. Odd indeed.

Do you think it has anything to do with the amount of memory dedicated for apps on the Inc?

Not sure, if you watch it when its syncing the new email will show for a sec in the gmail app, and then dissapear but still give a notification of the new email.

Just did it again.
Sent from my Incredible using Tapatalk

Its got to be a gmail app glitch, I have had it happen on every rom that I have used, does not happen often but it does happen.

SlimSnoopOS said:
Do you think it has anything to do with the amount of memory dedicated for apps on the Inc?
Click to expand...
Click to collapse
Could be. But. I only have 5 apps installed.
Sent from my Incredible using Tapatalk

wesley762 said:
Its got to be a gmail app glitch, I have had it happen on every rom that I have used, does not happen often but it does happen.
Click to expand...
Click to collapse
Look at this guy. :thumbup:
Sent from my Incredible using Tapatalk

I've found that generally this happens when you receive a new message on a different gmail account but the message you receive is for a thread that you've already deleted.
Ex. I receive a newsletter from some company on gmail account #1. I delete this message. I receive the same newsletter on gmail account #2 (both linked to the same inbox). Since the thread is already in the trash it does not get moved to the inbox and no new message is displayed. However, since its a new message it shows "Inbox(1)" when viewing my mail.
That's my own personal experience. Since I've only noticed it when receiving mail with 2 different account I have no clue if the same problem applies with only 1 account

I've had the problem too. I cleared cache, uninstalled, rebooted and then reinstalled gmail, rebooted again and I haven't noticed it since. Not sure if that really worked or it just fixed itself but doesn't hurt to try.

TheBeardedMann said:
I've had the problem too. I cleared cache, uninstalled, rebooted and then reinstalled gmail, rebooted again and I haven't noticed it since. Not sure if that really worked or it just fixed itself but doesn't hurt to try.
Click to expand...
Click to collapse
Just clearing the cache always resolved the problem for me. No need to reinstall

Hotmail calendar and contacts disappear

Hi,
Yesterday the weirdest thing happened on my JB GNex for the first time.
My hotmail contacts and calendar entries have disappeared. Email is fine and using the stock email client with stock OS and unrooted International GSM version phone.
Anyone else experienced this & managed to find a fix?
PS. Temporarily managed to fix by going to settings/apps and clearing the data but next morning all disappear again...
Sent from my Galaxy Nexus using xda premium

Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium

Same here
jammw said:
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
well my girl friend had the same problem on her Galaxy nexus,
and every time i had to remove the Hotmail account and then add it again for the contacts to appear.
but it kept happening to her phone and it never happened to mine.
but after 2 months of this SH*T i decided to add her account to my phone so i'll have her contacts if they disappear and there is something urgent.
so i did add her Hotmail, and after 12hours this SH*T started happening to me too, even when i totally removed her account and mine.
it happens twice everyday.
the only thing i wanna do now is not just restore the phone to default settings, but totally flash a new firmware and clear all cache and try again but i have a lot on my phone to backup.

Wow that's pretty crap - temporarily, I cleared the cache/data under settings/apps which forces the contacts to reappear then did a local export and now I'm importing them at least once or twice a day...its the lamest work around ever if your workaround does work can you let me know pls?
Sent from my Galaxy Nexus using xda premium

Me Three
I'm (not) glad to see others are having this problem too.
I may be in the wrong thread running a Galaxy S2, but this recently started happening to me. I thought it was a combination of new ROM/Kernel (recently switched to Siyah 3.3.d) but have had this same problem with CyanogenMod 9 on both the Kernel they ship as well as Siyah. With Siyah running with Dual Boot and just a single ROM.
Clearing App data for Calendar, Calendar Storage, Contacts, Contacts Storage sometimes helps, but this is getting really annoying.
Does anyone know what the root cause is? I've considered going back to Stock Carrier ROM just to see if this keeps up. I've gone back to backups from weeks ago (when I don't think this was happening) and it now happens. Don't know what else to try.

Hey,
i totally restored to 4.1.1 locked back the phone just in case, and it still happened.
then i unlocked, restored to 4.0.4, no rooting, and it still happen.
i think my hotmail account got "infected" when i added my girlfriend's account.
anyone please help.
anyone has this problem with google mail ?
Sent from my Galaxy Nexus using xda premium

I've been having this issue too - from searching for answers it appears to be a bug with hotmail.
Some people have reported having success with changing the server to debug-m.hotmail.com, or xxx-m.hotmail.com (where xxx is the three letter server code assigned to your hotmail account). Neither of these solutions has worked for me.
I'd love to know what else people have tried.

I habe exactly the same Problem. Habe also tried setting up a different Server. Anyone Wirth a fix?
Sent from my Desire HD using xda app-developers app

anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium

Why is this related to google? This seems to be only a Problem related to hotmail. I'm running a dhd...
Sent from my Desire HD using xda app-developers app

MRACHINI said:
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
When I restored the phone on Fri I did it without restoring settings and no luck there in fact today its gotten worst I lost them already three times - this is sooooo annoying now...if its a bug with hotmail is certainly not affecting my mrs iPhone and probably not even windows phone either.
Sent from my Galaxy Nexus using xda premium

OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.

Last night I deleted the email account under the stock email app and downloaded the free hotmail app from the app store...so far the contacts are intact ...if they disappear again I will update my post.
Sent from my Galaxy Nexus using xda premium

OK they disappeared again, apparently the Google settings have nothing to do with this, its definitely Hotmail.
So i temporarily imported my contacts and switched to gmail it was easy because i already use Google calendar i only use Hotmail for email and contacts.
I already tried switching the m.hotmail.com server but i read that some hotmail users where switched to new servers, so maybe this is the problem.
Sent from my Galaxy Nexus using xda premium

I have seen this happening on my wive's, brother's and my Galaxy Nexus.
All of us have updated to JB.
I have solved this issue with exporting my Live-contacts and importing them to my Google Account.
I will use my Galaxy S3 from now on and my wife wife asked for a new phone, she's more impatient but will get the S3 now anyway.
I think Google does not like Microsoft anymore due to latest lawsuit results.
Anywho I blame Jellbean. :crying:

ajm786 said:
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Click to expand...
Click to collapse
I can confirm that this is a problem on all ICS/JB ROMs and is therefor not related to a ROM.
now suddenly even my calender items disappeared as well - this is getting really annoying now - will export/import them to google again until MS has sorted this out. anyone reported this already in a MS forum or blog? if not maybe we should do that.

I'm having the same issue here. I was having the issue with the stock ICS ROM on my Samsung Galaxy Nexus. I rooted and flashed the BB Jelly Bean ROM but the problem is still happening. When I delete the account and add it back it syncs. But then the next day the contacts disappear. When I create the account I put in m.hotmail.com. But the next day when I look it says col-m.hotmail.com. I don't think this is the issue, but I also saw comments to try changing to this. It seems to be happening automatically.
Anyway, I noticed that when I go into Hotmail and edit a contact and save it, it syncs. I don't know how long that contact will stay on my phone. So it seems to me that it could be related to identifiying which contacts to synch. I tried changing the synch frequency but that didn't work either.
Does anyone know which Microsoft Hotmail forum we should post this?
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.

- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.[/QUOTE]
I've had the app since last night and for me all contacts and calendar entries have stayed put and not disappeared once. I will stick with the app for a while but would like to go back to stock app if/when fixed.
Sent from my Galaxy Nexus using xda premium

I posted my issue on answers.Microsoft forum. The only response I got was to install the Microsoft App. I also would like the stock android app to get fixed, but I'm not sure if the issue is with Android or Microsoft.
I'm not able to provide a link:
•To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!

Same problem on stock 4.1.1 Galaxy Nexus
I've got the same problem too on the official stock 4.1.1 Jellybean update. My contacts and calendar go completely missing and removing/adding the account only makes it work for a day or so and then it disappears again. Email still syncs fine.
As someone reported in this thread Hotmail is still working fine with their iPhone, and it is working fine with my Windows Phone... I'm pretty sure this is Google's fault. It makes my phone near useless, that's for sure.
This better get fixed soon! If someone finds or hears about a fix, post it here and let everyone know!

Contacts sync error

Ever since flashing the ROM on 12/12 I have not had my contacts sync. I'm getting the "sync is currently experiencing problems" notice. I've tried numerous fixes after Googling the message, nothing works. Has anybody else had this issue and successfully fixed it?

Not here, everything synced. AOKP, Dec 4

I have the same issue with the Google sync. I don't have a fix for you, unfortunately.
Although the sync page for all my gmails constantly says its not working right now, my emails seem to be working just fine. And I have 4 gmails, besides one Hotmail and one yahoo email account. But, if someone does know what's up, it would be nice to know why it is stuck with red spiral and not green.
Sent from my SAMSUNG-SGH-I897 using xda premium

kaiserXDA said:
I have the same issue with the Google sync. I don't have a fix for you, unfortunately.
Although the sync page for all my gmails constantly says its not working right now, my emails seem to be working just fine. And I have 4 gmails, besides one Hotmail and one yahoo email account. But, if someone does know what's up, it would be nice to know why it is stuck with red spiral and not green.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
I have the problem with the Galaxy S3. It's running stock OS. No third party contacts apps. It used to work. And then it stopped. Now any change I make on the phone does not get synced to the cloud. Very very frustrating. See http://code.google.com/p/android/issues/detail?id=42641 If enough people star it, Google will look into it.

Contacts force close

Anyone have this issue? My contacts randomly crashes even when I'm on the home screen doing nothing.

Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4

marthinollys said:
Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4
Click to expand...
Click to collapse
Try disabling hangouts. That should be the cure. Worked for me.
I also read somewhere Google + can cause contact issues also.

Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4

marthinollys said:
Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4
Click to expand...
Click to collapse
Yep, sorry I quoted you. Meant to quote the OP.
No need to quote people who don't sweat the small stuff!

I would ignore it but it just happened 5 times playing boom beach lol
Waiting for lollipop to factory reset.

A Gmail update causes this to crash I read. I have lollipop now so it seems to be fixed but if your still having the issue uninstall the update on the Gmail app and see if it goes away

I had this issue also.. Drove me nuts... I cleared cache and data for contacts and contacts storage and that solved it for about 2 weeks... Then it happened once right when I opened the dialer... After that was about another 10 days or so without it.. Now I have Lollipop so hopefully it's still gone/fixed

Mince crashed a while back a few times then stopped. Happens on my wifes S5 as well. She doesn't use Hangouts.

Mine crashes now when I try to use the favorites tab and HD calling is enabled. If I use the contacts tab it works just fine. It only crashes on the contacts that also have HD calling. Anyone else experiencing this on 5.0?

I've had this problem dialing my wife from favorites. Clearing contacts storage data only temporarily resolves issue. No idea how to fix.

I did a factory reset and now the contacts work just fine even with HD calling enabled.