Develop Bugs

[Q] Firmare upgrade encountered an issue - Am i done for?

Yes, i'm a total noob, sorry everyone. I tried to root my T Mobile Galaxy S2 using the Kies/Odin method, and now i'm getting nothing but a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I would happily follow those directions, but now Kies won't recognize my device?!?!? I also can not get back into download mode. I have no idea what to do. Is there anyone out there that can help?

Can you still turn your phone on and use it?
Sent from my SGH-T989 using XDA App

He can not use the phone
Sent from my ADR6400L using Tapatalk

Hey I was wondering if u can help my friend out it seems like u were trying to be nice but here's his story he was trying to root his phone I don't know what method but it dud require Odin and some file called Hercules witch I think is cwm but I don't know were he went wrong but now when he tries to boot up it takes him to a black screen that says in red writing Odin mode..product name sgh t898, custom binary: no , current binary Samsung official and below all that there is a phone and yellow warning symbol with it saying firmware upgrade encounter an issue. Please select recovery in kies and try again
Sent from my ADR6400L using Tapatalk
my ADR6400L using Tapatalk

This is what he gets is anyone willing to help
Sent from my ADR6400L using Tapatalk

All you need to do is flash it using Odin. Grab the stock rom from the general forum of the galaxy s2 and flash it using Odin.
Sent from my SGH-T989 using Tapatalk

Did/does Odin recognize the phone? If it does then go ahead and flash the stock Odin firmware package and that should take care of the problem. Same thing happenend to me and all you need to do is set everything up just like normal, go into DL mode and give Odin a few seconds to find a com port and hit start...just pretend the warning is not there.

I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone

Yes, you can flash from that screen -- I managed to brick my Vibrant that way a number of times, and as long as you get that screen (or the Android digging screen) it's recoverable. KIES should be able to recover it as should Odin -- if it DOESN'T work turn OFF the computer (all the way off) and restart it then try again.
Samsung's USB drivers have a habit of getting confused and causing flash failures both in KIES and Odin.
Be aware that if you're trying to use KIES and the "latest" firmware is a non-wipe firmware (as the updates from T-Mobile are) it will happily load onto the phone something that will bootloop into the stock recovery and refuse to start! If you get hosed like this you probably need to Odin back to the ORIGINAL firmware so you get a "full" flash, then use KIES (or ODIN) again to perform the update.

UntamedDeviance said:
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Click to expand...
Click to collapse
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.

Hope I'm not too late to help: I had same problem and used odin to fix.
Here's what I did:
Download stock kernel in tar form from the Android devel forum. Start odin, click check box in PDA, click PDA button then select the kernel you just downloaded.
Insert usb into your phone (I left my cord connected to my computer). Start phone in download mode (up+down keys). Once it's started ib DL mode, unplug the usb cord, then after just a few moments plug it in again. If necessary, let it set a few moments until Odin recognizes the device (yellow stripe in id:com to the upper left), now click start in odin.
That fixed my problem. After that I read and reread everything I could get my hands on, but I think I tried flashing a i1900 kernel.....big duh to me, but maybe I'm not that dumb after all!! But, soon after I was able to root, and have flashed several custom ROMs since my little bump in the road.

Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Yeah, I just walked in, brought my receipt and box, and told them I needed a new phone because mine bricked while doing a stock update...they were happy to do it... every one there knew I had previously rooted it as well...
Sent from my SGH-T989 using xda premium

i used this method to root my phone, you need to use odin and flash a new rom

Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Took mine to a store, they didn't have any white kits in stock so they told me to call and tell them that it doesn't turn on, got a replacement ordered without having to troubleshoot over the phone.

Had that happen the first day I got the device trying to root up. Accdently pulled usb while updating. All i did was Hold VOL UP + DOWN And Plug usb in and download mode came right back up and started the process all over again.
It was a success as.
M&S

Worked!
Thank you!

Overseas and very stressed!!
i had a problem updating -- same error message "firmware upgrade encountered an issue" -- kies can NOT connect to my device. ODIN will not install ICS.. ODIN will not install GINGERBREAD either...
i have the SGH-T989 (t-mobile GS2)
nothing will update. i can't back out to revert to the gingerbread OS i was running previously...
can anyone help me out?
email direct or respond here... thanks for anyone's help

have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???

atilla88 said:
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
Click to expand...
Click to collapse
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.

Teo032 said:
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Click to expand...
Click to collapse
i used a ics rom from xda and my phone is a european s2 without branding,i just saw this thread here and posted my problem.
like i said odin didn`t recognizes me so i can`t flash anything...

[Q] Huge Odin Dilema

I was using the pre rooted EL29 odin package and all of a sudden my phone randomly disconnected while going through the file recovery. It boots up to download mode but now my PC wont recognize it. It says "USB Not Recognized" and i've tried 4 cables and 2 computers. Any help?

locoboi187 said:
I was using the pre rooted EL29 odin package and all of a sudden my phone randomly disconnected while going through the file recovery. It boots up to download mode but now my PC wont recognize it. It says "USB Not Recognized" and i've tried 4 cables and 2 computers. Any help?
Click to expand...
Click to collapse
Try a fresh install of Kies on your PC. If that doesn't work are you able to boot up into Recovery?

rwilco12 said:
Try a fresh install of Kies on your PC. If that doesn't work are you able to boot up into Recovery?
Click to expand...
Click to collapse
No it says that there was a firmware update error and to recconect to the computer with kies. I've had that error many times before and id just go into download mode and flash a stock tar in but this time Odin will not recognize it. Says not recognized

God damnit. Installed latest drivers from Kies and still not recognizeable. It boots into download mode so that means it's not bricked and should be hope for me. ugh

locoboi187 said:
God damnit. Installed latest drivers from Kies and still not recognizeable. It boots into download mode so that means it's not bricked and should be hope for me. ugh
Click to expand...
Click to collapse
Honestly, that may be a brick. Pulling the cable while running Odin almost always ends up with that result.
Sent from my SPH-D710 using xda premium

This may sound weird, but try this.
Reboot your PC and load up Odin. Shut down your phone and pull the battery. While holding down the download mode buttons, put the battery back in. Then connect your cable once you boot into download mode.
Sent from my SPH-D710 using Tapatalk

JohnCorleone said:
Honestly, that may be a brick. Pulling the cable while running Odin almost always ends up with that result.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Didn't pull a cable just disconnected on its own...didnt touch the computer. this has happened to me many times before but it always detected in download mode

Now it says installing drivers, but then failed....

locoboi187 said:
Didn't pull a cable just disconnected on its own...didnt touch the computer. this has happened to me many times before but it always detected in download mode
Click to expand...
Click to collapse
Sorry to hear. If that has happened before, probably something wasn't right before. I've never had a spontaneous disconnect while using Odin and I flash a lot when testing the various releases.
If you can't get back into Odin D/L and have the phone be recognized, you might want to look at jtag repair from mobiletechvideos or having sprint expedite the warranty repair for you.

sfhub said:
Sorry to hear. If that has happened before, probably something wasn't right before. I've never had a spontaneous disconnect while using Odin and I flash a lot when testing the various releases.
If you can't get back into Odin D/L and have the phone be recognized, you might want to look at jtag repair from mobiletechvideos or having sprint expedite the warranty repair for you.
Click to expand...
Click to collapse
But the thing is i can get it into Download Mode :/

locoboi187 said:
But the thing is i can get it into Download Mode :/
Click to expand...
Click to collapse
I understand, that is why I gave you suggestions if you could *not* get back in (I'm assuming you are going to try other things)

this has happen to be before, i had a faulty usb cable, so i switched and it worked. Have you tried using a different usb cable?

sfhub said:
I understand, that is why I gave you suggestions if you could *not* get back in (I'm assuming you are going to try other things)
Click to expand...
Click to collapse
yeah sprint was sending me in a replacement for a GPS issue. i tried fixing it at home and now there going to find another error.....hope they dont get pissed

Elem3nts said:
this has happen to be before, i had a faulty usb cable, so i switched and it worked. Have you tried using a different usb cable?
Click to expand...
Click to collapse
i tried a bunch of cables. no joy. usb port pins are in place on the phone as well

locoboi187 said:
yeah sprint was sending me in a replacement for a GPS issue. i tried fixing it at home and now there going to find another error.....hope they dont get pissed
Click to expand...
Click to collapse
How about battery pull hold vol up and pwr for recovery mode while re-installing battery? then nan restore a backup . You did backup right?

This happened to me a couple days ago but I could get into recovery which fixed it. Make sure you have Odin open on both your computer and phone and THEN connect your phone to your computer. Also, reinstall Kies, all of your drivers, etc. on your computer. The weird part about what happened to my phone is that the phone would be detected while in recovery but not in Download mode.

locoboi187 said:
Didn't pull a cable just disconnected on its own...didnt touch the computer. this has happened to me many times before but it always detected in download mode
Click to expand...
Click to collapse
I wasn't suggesting you did it on purpose.. sorry. Hopefully one of these tricks may work for you but if they don't, I don't think you have anything to worry about when you send it back
Sent from my Nexus S 4G using xda premium

Thing is..i have STOCK RECOVERY ON. so thats USELESS !

If you are rooted, you can install CWM using Mobile ODIN or Auto Root manual method.

sfhub said:
If you are rooted, you can install CWM using Mobile ODIN or Auto Root manual method.
Click to expand...
Click to collapse
But i cant boot into my ROM. i can only go into download mode

I think I just bricked my moms phone in kies nothing works help

This is a stock (not rooted) sg2 on T-Mobile It keeps saying firmware update encountered a problem please select recovery mode in kies and try again. I can't get it off this screen. right now I'm trying to apply it from kies and but I dought it will work since this is the 3rd or 4th time i have tried. this isint even my phone which makes it even worse.
Sent from my HTC Sensation 4G using xda premium

I just tried kies again and it still won't work pls help.
Sent from my HTC Sensation 4G using xda premium

download Check FUS - download the firmware - use ODIN to flash. Kies is ****.. and dont post in multiple threads - do some research.

I had a similar problem...the error screen said something like "firmware installation encountered a problem...". I believe even though that looks like a frozen out screen, you can still use Odin to either flash back to GB or flash the new ICS zip. I am by no means an expert, so do your research. My point is that i, too, thought I was bricked, and there is a way to work around it.
Sent from my SGH-T989 using XDA

Yeah if you your moms phone is messed up then you got 2 options
1 flash the rom with odin or 2 return it with the warranty... I recommend you try option 1 first ... there are multiple threads on here that will explain how its done
I like my Roms the way I like my women..... Clean and smooth

byt3b0mb said:
download Check FUS - download the firmware - use ODIN to flash. Kies is ****.. and dont post in multiple threads - do some research.
Click to expand...
Click to collapse
Can you pls post a link to the instructions pls???
Sent from my HTC Sensation 4G using xda premium

Dugan1017 said:
I had a similar problem...the error screen said something like "firmware installation encountered a problem...". I believe even though that looks like a frozen out screen, you can still use Odin to either flash back to GB or flash the new ICS zip. I am by no means an expert, so do your research. My point is that i, too, thought I was bricked, and there is a way to work around it.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Mine had the same problem after I tried to root it and it failed. It says "firmware installation encountered a problem" on the screen.
Solution that worked for me was:
1) Start the Kies program.
2) Under Tools at the top left go to Firmware Upgrade and Initilization and it will open up a pop up box asking you for the serial number and model number of your phone.
3) Take out the battery and look at serial number of your phone and model number (SGH-T989) and type it in the S/N and Model Name slots.
4) Put the battery back in and press both the up and down volume and insert the micro usb attached to your computer. Your phone will turn on and see that "firmware installation encountered a problem" on your phone again.
5) Now press enter on your computer and Kies will download ICS and reinstall it to your phone. You might see a couple pop ups asking you to install a Samsung program and just click yes to it (I'm using Win 7 64bit).
Good Luck.

if the previous posters solution does not work.. then try this
http://forum.xda-developers.com/showthread.php?t=1705565
it will give you stock ICS on you T989
there are also great youtube vides by someone called zedomax that will show you step by step how to use odin.. it's very easy actually.
just make sure that in odin the only option that is checked is Auto reboot
the click on PDA find the file in the above link.. then press start

Here guy set for the bashers makes xda look bad but use this http://forum.xda-developers.com/showthread.php?t=1513359 all I need is Odin and stock .tar the ics one is here http://forum.xda-developers.com/showthread.php?t=1705565. But just so you know use the search button so I don't get all the BS.

byt3b0mb said:
download Check FUS - download the firmware - use ODIN to flash. Kies is ****.. and dont post in multiple threads - do some research.
Click to expand...
Click to collapse
Reading the OP ftw. You win this thread.

grenademasta said:
Mine had the same problem after I tried to root it and it failed. It says "firmware installation encountered a problem" on the screen.
Solution that worked for me was:
1) Start the Kies program.
2) Under Tools at the top left go to Firmware Upgrade and Initilization and it will open up a pop up box asking you for the serial number and model number of your phone.
3) Take out the battery and look at serial number of your phone and model number (SGH-T989) and type it in the S/N and Model Name slots.
4) Put the battery back in and press both the up and down volume and insert the micro usb attached to your computer. Your phone will turn on and see that "firmware installation encountered a problem" on your phone again.
5) Now press enter on your computer and Kies will download ICS and reinstall it to your phone. You might see a couple pop ups asking you to install a Samsung program and just click yes to it (I'm using Win 7 64bit).
Good Luck.
Click to expand...
Click to collapse
It worked thank you so much. You don't even know how much you saved me really I appreciate. Thank you.
Sent from my HTC Sensation 4G using xda premium

Glad to hear that it worked for you!
Sent from my SGH-T989 using xda premium

Odin failing with this

I AM USING THIS TAR AND IT STARTS BUT THEN FAILS
http://download.chainfire.eu/270/CF-Root/CF-Auto-Root/CF-Auto-Root-t0ltespr-t0ltespr-sphl900.zip
THE PC IS SAYNG THE DEVICE IS NOT RECOGNIZED, BUT IF THE odin even starts then im assuming that means it must be recognizing the phone. is this a bad tar? i have been on the splash screen since last night so this seems to be my only option. any help please? thanks so much

THE PC IS SAYNG THE DEVICE IS NOT RECOGNIZED, BUT IF THE odin even starts then im assuming that means it must be recognizing the phone. is this a bad tar? i have been on the splash screen since last night so this seems to be my only option. any help please? thanks so much[/QUOTE]
I would make sure you have the right drivers installed on the pc. After they're installed which takes some time, put the phone into download mode without Odin running, connect to the computer and let the pc install the drivers. If the pc say "drivers installed successfully" it should recognize the phone and you can continue. Also make sure there are no other drivers interfering and make sure kies isn't running in the background if you have it. Hope this helps.

King Bee said:
THE PC IS SAYNG THE DEVICE IS NOT RECOGNIZED, BUT IF THE odin even starts then im assuming that means it must be recognizing the phone. is this a bad tar? i have been on the splash screen since last night so this seems to be my only option. any help please? thanks so much
Click to expand...
Click to collapse
I would make sure you have the right drivers installed on the pc. After they're installed which takes some time, put the phone into download mode without Odin running, connect to the computer and let the pc install the drivers. If the pc say "drivers installed successfully" it should recognize the phone and you can continue. Also make sure there are no other drivers interfering and make sure kies isn't running in the background if you have it. Hope this helps.[/QUOTE]
thanks. i went into device manager and it showed samsung drivers and that iis was working properly. then running odin again it got 25 percent and then failed as it always have. i def have the tar for sph l900. could it be the tar? can someone send a link for another tar please. every one ive tried on here and the internet isnt working, which is why im getting nervous its the memory chip or something and this phone is done. thanks for any advice

thanks. i went into device manager and it showed samsung drivers and that iis was working properly. then running odin again it got 25 percent and then failed as it always have. i def have the tar for sph l900. could it be the tar? can someone send a link for another tar please. every one ive tried on here and the internet isnt working, which is why im getting nervous its the memory chip or something and this phone is done. thanks for any advice

gorelow said:
thanks. i went into device manager and it showed samsung drivers and that iis was working properly. then running odin again it got 25 percent and then failed as it always have. i def have the tar for sph l900. could it be the tar? can someone send a link for another tar please. every one ive tried on here and the internet isnt working, which is why im getting nervous its the memory chip or something and this phone is done. thanks for any advice
Click to expand...
Click to collapse
What is the failure message it gives you?
Sent from my GT-N7105 using XDA Premium 4 mobile app

jlmancuso said:
What is the failure message it gives you?
Sent from my GT-N7105 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well when i can get odin to even recognize the devce, it is blue under idcom. shouldn't it be a big yellow box? i think this is a driver issue but ive tried it on two laptops. ive deleted the drivers and reinstalled three times.

Maybe try a different version of odin. I normally use 1.85 and yes it is normally a yellow box and has the com number in it.
Sent from my GT-N7105 using XDA Premium 4 mobile app

jlmancuso said:
Maybe try a different version of odin. I normally use 1.85 and yes it is normally a yellow box and has the com number in it.
Sent from my GT-N7105 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yeah i just tried that. hoping that would help. its not even seeing it all anymore. i guess time to go to the store. thanks

Problem with USB Driver

I just got my phone fixed by a repair shop and they had to replace the motherboard. So when I got it back it has 5.0 on it instead of my KitKat ROM I like. I'm trying to get into Odin so I can reflash a stock kitkat rom but no matter what driver I put on my computer when ever I plug my phone in Windows says Unrecognized Device and Odin doesn't pick it up either. Please help!! I am dying without being able to revert back to KitKat and my favorite rom.
The driver I am trying to install is SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.45.0
By the way it's a T-mobile Note 3.

djnuffsaid said:
I just got my phone fixed by a repair shop and they had to replace the motherboard. So when I got it back it has 5.0 on it instead of my KitKat ROM I like. I'm trying to get into Odin so I can reflash a stock kitkat rom but no matter what driver I put on my computer when ever I plug my phone in Windows says Unrecognized Device and Odin doesn't pick it up either. Please help!! I am dying without being able to revert back to KitKat and my favorite rom.
The driver I am trying to install is SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.45.0
By the way it's a T-mobile Note 3.
Click to expand...
Click to collapse
Try downloading and installing the newest version of Kies. It will install all the drivers you need. I'll look into that issue in case that doesn't work. Hopefully they didn't install a board with a bad port. It can be bad and still charge.
Sent from my SM-N920T using Tapatalk

ludeawakening said:
Try downloading and installing the newest version of Kies. It will install all the drivers you need. I'll look into that issue in case that doesn't work. Hopefully they didn't install a board with a bad port. It can be bad and still charge.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I'm trying that right now. As soon as I have some results I will post back. Thanks for your help so far.

Maybe that'll work for you.
Sent from my SM-N920T using Tapatalk

I don't have Lolipop, but don't you have to manually set USB to connect on the phone (MTP mode), otherwise it stays in charge mode only? either that or your phone is set to charge mode only and you need to enable either MTP or PTP under USB options, for connection to work.

ludeawakening said:
Try downloading and installing the newest version of Kies. It will install all the drivers you need. I'll look into that issue in case that doesn't work. Hopefully they didn't install a board with a bad port. It can be bad and still charge.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
So I did exactly what you said to do and I actually have another T-Mobile Galaxy Note 3 to use as an alternate. My phone, no matter what computer I use and whether I use just the straight drivers or the install through Kies3, gives me the same issue - when ever I plug my phone in Windows says Unrecognized Device and Odin doesn't pick it up either. Please help!! I am dying without being able to revert back to KitKat and my favorite rom.
Not sure what to do guys?
The other T-Mobile Note 3 I used as an alternate worked just fine.

pete4k said:
I don't have Lolipop, but don't you have to manually set USB to connect on the phone (MTP mode), otherwise it stays in charge mode only? either that or your phone is set to charge mode only and you need to enable either MTP or PTP under USB options, for connection to work.
Click to expand...
Click to collapse
You're correct about MTP for mounting as internal storage, but MTP and PTP isn't used while in download mode and connected to Odin. It uses ADB at that point and it does that automatically. You just have to make sure USB Debugging is turned on.
djnuffsaid said:
So I did exactly what you said to do and I actually have another T-Mobile Galaxy Note 3 to use as an alternate. My phone, no matter what computer I use and whether I use just the straight drivers or the install through Kies3, gives me the same issue - when ever I plug my phone in Windows says Unrecognized Device and Odin doesn't pick it up either. Please help!! I am dying without being able to revert back to KitKat and my favorite rom.
Not sure what to do guys?
The other T-Mobile Note 3 I used as an alternate worked just fine.
Click to expand...
Click to collapse
Just gonna check some things with you. Have you made sure to activate Developer options and turn on USB Debugging? I know it doesn't connect while attached to a computer right now but does it charge? You said you've tried different computers, but have you tried different USB cables as well?
If the phone is charging but not connecting there is a small trick to see if it's a hardware issue. Get a very this piece of plastic or something else kind of stiff and barely wedge it under the charging port. You put it under the lower side that faces the back cover. You only want something that's going to put a tiny bit of pressure there. Most of the time if a charging port goes out, it's because the contacts are loose. If you do this and it connects as it should, then they put a bad board in the phone. This trick should be the last resort though.
Sent from my SM-N920T using Tapatalk