Develop Bugs

HTC Excalibur not recognized by XP

so, when I connect my excalibur to my PC it shows up under USB Devices as an unknown device, I will show pictures once the phone is done resetting, now I was just going to RMA it but I only spent $100 on the phone itself.
First the lady over the phone tried to convince me not to RMA it and just said "oh well just put things on the [SD] card if you cannot connect to your computer."
Then after arguing for 30 min they want me to pay to ship it back, pay to ship the new one here only after I had already spent money to expedite the shipping when I originally ordered the unit (not to mention I had to wait another week as it was because they were "out of stock" B$), and I only get the subtotal back, so a Month later I will have spent about $180 on this phone, F*** that.
Few extra things: In bootloader mode I can get the unit to be recognized so that I can put on a new ROM, so I did that and I still cannot connect the unit to my PC. Also i tried this on a different PC as well. I can't remember if I left anything out......oh yeah and I did change the connection under USB to PC (even after Rom format). If there is anything else you might be able to think of or come up with this would be appreciate.
Specs:
Windows XP SP3
ActiveSync 4.5
S620(that won't connect)
Also:I am going to trying Vista and 7 x86 to see if either will work but if there are any suggestions please do so to help.
Sorry if I keep saying "Unit" instead of "Excalibur" or "Dash" it's a habit that I picked up from working at Geek Squad :S

since you know your usb cable is good, uninstall and reinstall activesync, it happens to me sometimes when i get the three audible dings instead of the two when i connect my device.

welll.....
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone

overxtone said:
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone
Click to expand...
Click to collapse
Why not try using WM5torage set to SD Card 'mode'? If that won't work, then it is a sign that maybe the USB component on the phone is damaged

Windows Mobile Device Center 6.1 and Windows 7 RTM worked fine for me.

The point
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way

overxtone said:
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way
Click to expand...
Click to collapse
suggestion?? have you tried to connect via bluetooth? and is your cable a sda cable of just a standard 5pin usb/mini-b cable. I had previously purchased a usb/mini-b cable for a blackberry and it worked with my dash for about a week then it stopped working, i couldn't sync on any computers all i got was you described; an unknown device. I went to tmobile and got a SDA/MDA data cable (the end it actually shaped like the phone plugin not the mini-b shape) and since then i have had no issues with it. its worth checking out at least.

seee
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?

overxtone said:
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?
Click to expand...
Click to collapse
just head into a tmobile store they can not resell returned parts in cell phones so any data cables that come with a phone can not be resold, this means that they are legitamitly extras and they should be able to give you one free of cost. if not they are about $20 new

[Q] Restore S-ON without usb

Hello there, my droid incredible 2 has a faulty USB port, it accepts charge but it will not connect to any computer with any cable.
I recieved a replacement from verizon, however i cannot use the ADB commands Jcase posted to restore S-ON due to my broken port
does anyone have any ideas or experience with this situation? Any help would be greatly appreciated
-zax

Zax_Was_Here said:
Hello there, my droid incredible 2 has a faulty USB port, it accepts charge but it will not connect to any computer with any cable.
I recieved a replacement from verizon, however i cannot use the ADB commands Jcase posted to restore S-ON due to my broken port
does anyone have any ideas or experience with this situation? Any help would be greatly appreciated
-zax
Click to expand...
Click to collapse
maybe if u can hook sd card to comp.

I think I read somewhere in the DIncI forum about running ADB through WiFi and doing console commands.
Not sure how it worked out tho.
When I got my first DIncII, The cable was a mother to pull out so I went to VZW corp store and they gave me a new cable.
Have you tried different cables/PCs?
Have you tried ##3424# send? You need a sense based ROM to use that, but it should get you into DIAG mode to use ADB with minimal OS interference.
The port its connected with a ribbon cable so try with back off holding the port in different positions.
Applying slight force in different directions and holding it there.
Maybe poster putty would help to lock it to that position long enough to achieve the ADB.
Good luck.

im experiencing the same issue, i cannot get my computer to recognize the phone after trying multiple cables. wireless abd seems to require root access to get it working and i have already restored to unrooted 2.2. how thorough does verizon check phones they receive back? will they notice an unlocked bootloader?

Not sure if Verizon will have the phone long enough to care - do they check returned phones or just forward them to HTC for the standard refurbishing process?
The USB/charging port just went in our 6-month old Incredible 2, and it's only now that I've found threads at Verizon's website of many others complaining about this model having a chronic issue with this portion of its hardware. So, I guess we'll have to expect more refurbished replacements until the two-year contract is due. Disappointing, especially in light of how well it operates when the port is working as expected.
- ooofest

I ended up just screaming and holding the USB cable at an obscure angle to restore the connection
As for the wireless ADB and over tcp and whatnot, so far what i've found has only been theoretical, nobody has posted anything about it working in reality, and this stuff is far beyond my knowledge

[Q] Did I just brick my Galaxy Nexus?

Forgive me if this is the wrong forum for this but today I was just playing a game on phone when it just crashed,
I thought no big deal I'll just reboot so went to reboot, however it just went into a bootloop and would not reboot. Then I thought ok CWR but I could not boot into this. I then decided to use adb mode to flash back to stock. However in this process adb froze and would not respond anymore and kind of had a blue tearing around everything on the screen. I ended up having to pull the battery.
Now however the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails. I'm pretty sure I have bricked it and am quite sad. Just looking for confirmation.

Its still alive, I'm pretty sure someone with a bit more knowledge will stop by and help you, but it appears to just be a soft brick.
Sent from my Galaxy Nexus using XDA App

Just to possibly give you some hoe look into Odin. When I had my fascinate this was the way to fix things. Being made by Samsung I'm sure it'll be similar. Do some research into that. Just got my nexus two days ago so I'm still fresh
Sent from my Galaxy Nexus using Tapatalk

rctreadaway said:
Just to possibly give you some hoe look into Odin. When I had my fascinate this was the way to fix things.
Click to expand...
Click to collapse
I'm afraid that's a little bit different situation here:
signzero said:
the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails.
Click to expand...
Click to collapse
Not connected to PC - no ADB, no ODIN. Plus, his phone failed while playing game (under heavy load) which gives me a reason to think it's a hardware fault. I would say last chance is to try USB Jig.

If you can get to the bootloader, you should be able to flash a stock Google image
Sent from my Galaxy Nexus

signzero said:
Forgive me if this is the wrong forum for this but today I was just playing a game on phone when it just crashed,
I thought no big deal I'll just reboot so went to reboot, however it just went into a bootloop and would not reboot. Then I thought ok CWR but I could not boot into this. I then decided to use adb mode to flash back to stock. However in this process adb froze and would not respond anymore and kind of had a blue tearing around everything on the screen. I ended up having to pull the battery.
Now however the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails. I'm pretty sure I have bricked it and am quite sad. Just looking for confirmation.
Click to expand...
Click to collapse
It's a hard brick, mate...
How to fix?:
take the back cover off your phone!
Remove battery, then plug in via USB (computer)
Leave for 3 hours!!! (With battery still unplugged) This should, in a way, "reset" your phone.
Once the three hours are over, plug in battery, and unplug USB.
Press PWR+VOL Down
Wait untill hpone boots into Odin mode then flashstock firmware from Samsung website.I
If this doesn't work, then I'd send it to Mobile Tech Videos, they kann unbrick it via JTAG...
Let me know if it worked, pleasse
---------- Post added at 04:26 PM ---------- Previous post was at 04:24 PM ----------
MS. said:
I'm afraid that's a little bit different situation here:
Not connected to PC - no ADB, no ODIN. Plus, his phone failed while playing game (under heavy load) which gives me a reason to think it's a hardware fault. I would say last chance is to try USB Jig.
Click to expand...
Click to collapse
He didn't mean playing, as in games. He meant playing around with his phone, root etc....

Thanks for the advice guys, gives me a small amount of hope. I will try leaving it plugged into my computer for 3 hours + and see what happens. Will post back with results.
Otherwise I may try get my hands on a jig. Would it be the same one from the Galaxy SII?

It worked? I'll explain you what happened to me:
I was playing for 2 hours on the game cartoon wars. After that, the phone was a little hot, I went to the desktop and locked the phone. 20 minutes later, I try to unlock the phone and I see the Google logo, and nothing responds. I pulled out the battery several times, tried to enter recovery, fastboot, normal boot. Always freezes. Stock 100%, the mobile has one week.... I think I will have to send it to the SAT....
I have my old HTC magic awaiting me, I gave my galaxy S to my sister...

Brick is such a misused word...

hmm
well if your running with verizon, which i doubt many of you are (prob using the GSM Gnex) you could just as easily bring it to them, lie, and theyll replace your phone. had a droid X, cracked the screen, told verizon it had a hardware fault, and they replaced it with no questions. verizon employees are pretty stupid

jttate04 said:
well if your running with verizon, which i doubt many of you are (prob using the GSM Gnex) you could just as easily bring it to them, lie, and theyll replace your phone. had a droid X, cracked the screen, told verizon it had a hardware fault, and they replaced it with no questions. verizon employees are pretty stupid
Click to expand...
Click to collapse
You are a horrible person and one of the reasons why decent, hardworking people can't have nice things.

So none of the methods suggested have work so looks like I'm going to have to get a Jig and hope that will do the trick otherwise I'm doomed I think.

when you guys say jig do you mean using resistors on the micro usb port to boot like with the old captivate? i still have the resistors mirco usb plug for that phone, it saved me from a hard brick a few times.

familyguy59 said:
He didn't mean playing, as in games. He meant playing around with his phone, root etc....
Click to expand...
Click to collapse
First post says "i was playing a game"...
neotekz said:
when you guys say jig do you mean using resistors on the micro usb port to boot like with the old captivate? i still have the resistors mirco usb plug for that phone, it saved me from a hard brick a few times.
Click to expand...
Click to collapse
Yup.

Having a Number of Problems

Hello to all. I am emperiencing a number of problems on my deb. Some are listed below. These problems were not experienced in the first 3 months:
1) THE BATTERY
I cannot use the tablet while charging. It does not charge i.e. It needs to be in a specific position to charge.
Also, I am experiencing Huge Battery Drain. It charges 5-15% in 2:30 hours. This happened after I used the PA 4.5 beta 1(Using MultiROM. This stayed even after I deleted the ROM And reverted back to stock.
2) THE SIM CARD
I don't know when it happened but the sim was working fine before. I didn't use the sim very often except for validating whatsapp. But as I tried to validate, no messages arrived at my nexus. I thought that the sim had become defective. But it worked just fine in other phones!
I even contacted Asus about this but they asked me to first factory reset it. I decided it was too big a deal and did not.
3)THE OTG CABLE
My Nexus recognized the otg usb drive at first. When I tried to use it again, It just wouldn't recognize it. Tried using a mouse too (had worked before). Did not work. Tried on different roms. Nope.
4) USB COMPUTER CONNECTIONS
I had used it before to copy files from my laptop to my nexus. It worked fine. After some time, I tried to do it again, the pc would recognize it sometimes say it was unknown sometimes say it was Nexus 7 but wouldn't install drivers. Tried using Wug's to no avail.
Today, I tried using it on my other pc. The drivers installed just fine, but there was no sign of it in My Computers. In Wug's, the device was able to operate fully! It tried using various backup commands, and they worked! But the push/pull command did not work. Though that turned out to be a problem of the toolkit as I pulled the files I need with ADB PULL command in cmd.
So, as some of these problems are hardware related, I am thinking of giving it back to Asus. I am rooted and performing The Wug's Flash Stock +Unroot Option Now. Please if you have any advice, post it here.
THANKS IN ADVANCE.
-----------------------------------------------------------
Don't Say Thanks.
Press The Thanks Button.
DEVICE:
Nexus 7 2013 LTE (DEB)
Stock 4.4.3 KUT84L
Stock Kernel

aniket0317 said:
Hello to all. I am emperiencing a number of problems on my deb. Some are listed below. These problems were not experienced in the first 3 months:
1) THE BATTERY
I cannot use the tablet while charging. It does not charge i.e. It needs to be in a specific position to charge.
Also, I am experiencing Huge Battery Drain. It charges 5-15% in 2:30 hours. This happened after I used the PA 4.5 beta 1(Using MultiROM. This stayed even after I deleted the ROM And reverted back to stock.
2) THE SIM CARD
I don't know when it happened but the sim was working fine before. I didn't use the sim very often except for validating whatsapp. But as I tried to validate, no messages arrived at my nexus. I thought that the sim had become defective. But it worked just fine in other phones!
I even contacted Asus about this but they asked me to first factory reset it. I decided it was too big a deal and did not.
3)THE OTG CABLE
My Nexus recognized the otg usb drive at first. When I tried to use it again, It just wouldn't recognize it. Tried using a mouse too (had worked before). Did not work. Tried on different roms. Nope.
4) USB COMPUTER CONNECTIONS
I had used it before to copy files from my laptop to my nexus. It worked fine. After some time, I tried to do it again, the pc would recognize it sometimes say it was unknown sometimes say it was Nexus 7 but wouldn't install drivers. Tried using Wug's to no avail.
Today, I tried using it on my other pc. The drivers installed just fine, but there was no sign of it in My Computers. In Wug's, the device was able to operate fully! It tried using various backup commands, and they worked! But the push/pull command did not work. Though that turned out to be a problem of the toolkit as I pulled the files I need with ADB PULL command in cmd.
So, as some of these problems are hardware related, I am thinking of giving it back to Asus. I am rooted and performing The Wug's Flash Stock +Unroot Option Now. Please if you have any advice, post it here.
THANKS IN ADVANCE.
-----------------------------------------------------------
Don't Say Thanks.
Press The Thanks Button.
DEVICE:
Nexus 7 2013 LTE (DEB)
Stock 4.4.3 KUT84L
Stock Kernel
Click to expand...
Click to collapse
Judging from the symptoms, you likely have a bad usb port. I wouldn't say the cable since your otg cable yielded the same result. According to some, it's really fragile when you handle it rough. The port is soldered to the I/O board so either you (1) try to bend back the inside pins; or (2) replace it if you're skillful enough with your iron; or (3) replace the board (ouch!). It's a shame if you have to choose (3) since that means throwing the board away for just one bad component. Litter.

1) The inside pin is fine. The cable just seems really loose. Though the other cables have the same effect.
2)I dont have the skill.
3)Why should I waste any money if It is under warranty?
And usb otg should come at least once, as the tab does charge once maintained in a specific condition.
And As the tablet charges when its connected to a pc, its not a problem of bad usb port
-----------------------------------------------------------l
Don't Say Thanks.
Press The Thanks Button.
DEVICE:
Nexus 7 2013 LTE (DEB)
Stock 4.4.3 KUT84L
Stock Kernel

aniket0317 said:
1) The inside pin is fine. The cable just seems really loose. Though the ot her cables have the same effect.
2)I dont have the skill.
3)Why should I waste any money if It is under warranty?
And usb otg should come at least once, as the tab does charge once maintained in a specific condition.
And As the tablet charges when its connected to a pc, its not a problem of bad usb port
-----------------------------------------------------------l
Don't Say Thanks.
Press The Thanks Button.
DEVICE:
Nexus 7 2013 LTE (DEB)
Stock 4.4.3 KUT84L
Stock Kernel
Click to expand...
Click to collapse
I didn't realize your tab was still under warranty. Nevertheless, the fact that the cables fit loosely suggest that the housing is not in good condition and the pins, in turn, while not damaged, make poor connection (to wit, the tab charged only if held in a certain position). If the tab consistently charges while connected to a PC, then you're right, the fault lies elsewhere, like a jarred battery connector, or the other USB end, or the charger itself. This, however, leaves the OTG issue unexplained. Warranty seems your best bet for the moment, however. Good luck.

I don't think it can be a mistake of mine, so Asus will definitely have to replace it.
Thanks for your support though!
-----------------------------------------------------------
Don't Say Thanks.
Press The Thanks Button.
DEVICE:
Nexus 7 2013 LTE (DEB)
Stock 4.4.3 KUT84L
Stock Kernel

Help w/ Replacement Note 4 says unknown device in Windows. Old works fine

I have tried uninstalling and reinstalling drivers.
I have installed kids and then smart switch.
My old note 4 that was defective shows up in Windows but the replacement shows as 'unknown device'
I tried safe mode to un install drivers and different USB ports.
Is my device defective? Any ideas?
Thanks!

Maybe try going to developer options and checking if usb debugging is turned off. Try turning it on. Try a different usb port. Try to switch between different usb modes in the notification area when connected. Last but not least factory reset your phone in recovery mode and try connecting it after.

I am experiencing the same problem but I have another problem as well. My phone is an unrooted Galaxy Note 4 running 5.0.1 w/ VRU2BOG5 build. I have tried just about all the USB ports on my computer and get the same result, "unknown device". I have uninstall and reinstalled kies and the associated drivers and still get the same result. I have factory reset the phone and still the same. I was even able to do a firmware upgrade and initialization via kies and still the same problem.
The other problem I am faced with is I can not seem to get any OTG cable to work on my device. Could this be hand in hand?
I am not sure if you (the OP) have noticed but when you installed kies, have you gotten an error for your ethernet controller under other devices in your device manager?
I really like the phone but if I can't 1) root it or 2) transfer data via the usb port (especially through the OTG cable), the phone is useless to me. Any help would be very appreciated.

The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
http://youtu.be/mLr3qYvFRrM

jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
Click to expand...
Click to collapse

onefastneonrt said:
jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
Click to expand...
Click to collapse
Maybe it was just the computer ? Well good luck man. What phone you gonna get?
Click to expand...
Click to collapse

I need all the luck I can get My computer has had issues before but it has since been fixed. I can hook any other device to it with no issues. As far as phones go, I'm not entirely sure which one I want. Guess it doesn't matter much since not many can be rooted.