Maybe it's just me, but I am thinking not as I have seen this on two notes and two galaxy S3 devices.
When using the native email client to connect to exchange (haven't checked pop email) email with attachments from the external SD card will not send.
The files attach fine, thumbnails are visable, then when you hit send it goes to the outbox, immediatly after a message will come up saying that the send failed.
If you move the same file to the internal memory and recompose your email it sends fine.
Can someone else try this and tell me if i am nuts, or if you have heard of this on any samsung device and know of the resolution please tell me. I have googled the crap out of it and there are threads like this for various other touchwiz devices. I have tried it on several roms including stock with no luck. It "may" be an activesync thing with my server, however I doubt it.
Any thoughts are appreciated.
Thanks
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
JimSmith94 said:
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
Click to expand...
Click to collapse
Very odd. I have read that as well on some other threads, but I do not have that problem.. I confirmed as I typed this. I have no problems sending attachments from external SD from gmail, just the samsung mail client. My procedure was to open a picture from the gallery and choose share, then gmail, then add a addressee and a subject, hit send. No problem, attachement sends, and I checked my other account and it arrived without issue.
grunge315 said:
Very odd. I have read that as well on some other threads, but I do not have that problem.. I confirmed as I typed this. I have no problems sending attachments from external SD from gmail, just the samsung mail client. My procedure was to open a picture from the gallery and choose share, then gmail, then add a addressee and a subject, hit send. No problem, attachement sends, and I checked my other account and it arrived without issue.
Click to expand...
Click to collapse
It works when you attach it this way but will not work when you hit menu from gmail and choose attach file.
Sent from my SPH-L900 using xda premium
smark72 said:
It works when you attach it this way but will not work when you hit menu from gmail and choose attach file.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
The samsung email client will not work either way from the external SD, is this a known thing? Any work arounds?
grunge315 said:
The samsung email client will not work either way from the external SD, is this a known thing? Any work arounds?
Click to expand...
Click to collapse
Sorry, not sure, I only use gmail. Did you try googling it to see if you could find any other info on it?
Sent from my SPH-L900 using xda premium
smark72 said:
Sorry, not sure, I only use gmail. Did you try googling it to see if you could find any other info on it?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Yeah I googled the crap out of it, seems there are about a dozen threads like this one for several different samsung phones dating back about 6-8 months that all end unresolved or no one has posted the solution. Thing is if it is that wide spread of an issue there should be alot more noise about it. These devices are business devices and using the exchange client is one of their primary function, that is why I would like someone to confirm that it works for them.
Deleted
I just sent myself a test message with an attachment from the external SD card and it worked (exchange online/Office 365).
I started a new message, clicked the paperclip icon, went to "My Files", selected extSDCard, navigated to an image, hit the checkbox and pressed "Done". Back to message, pressed "Send" and it worked fine?
I also shared directly from the album, no issues that way either.
Just did it again with a 20MP image and while it took awhile on 3G it definitely worked.
Do you use certificates or anything like that in your exchange setup?
I can also say I mispoke when I said it was the SD card. Further testing reveals it may have something to do with MIME tipes. I.E. I can send txt files from the sdcard just not jpg or xml.
No certificates, and I sent myself jpeg files - in fact that's all I tested. Do you think the failure is on your phone at the email client level or at the Exchange level? It may be hard to tell. You could always spin up a temporary hosted exchange account somewhere else (many of them offer free trial periods) just to see if it happens with another provider.
You could also try another email client like enhanced email or touchdown.
Last step would be to (unfortunately) hard reset the device, set up Exchange again first and run the test again before installing any apps or making any changes to settings.
JimSmith94 said:
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
Click to expand...
Click to collapse
Had the same results twice last night and once today. :/
Sent from my Galaxy Note II using XDA Premium.
Related
I've synced my phone using Touchdown to access my corporate mail. However I'm unable to download attachments. I get a message stating that server policy does not allow for attachment download without an SD card (which the Nexus obviously doesn't have). This seems to be the server policy set by my company. Is there anyway I can bypass this/fool the app into thinking I have an SD card? Or any other workaround?
Thanks!
Tell your company to alter that policy. Assuming a phone has an SD card is stupid and wrong.
Have u tried using via Otg cable ? Idk just a thought hope it will work. Good luck bud
OTG is an interesting idea =) but won't suit my purpose. I literally need mail (and my attachments) on-the-go, and not while tethered to any other device.
My company is not going to change the policy, not easily at least, we've tried. Is there no other way around this? =/
Get something like this: http://www.amazon.com/gp/aw/d/B000Q3IUV2
And something like this: http://www.amazon.com/gp/aw/d/B005FUNYSA/ref=mp_s_a_1?qid=1325859777&sr=8-
Insert SD card and reader into OTG cable; insert OTG cable into phone; tape any hanging parts to the back of your phone; ... ; profit?
Sent from my Verizon Galaxy Nexus using xda premium
Sounds like a problem with Touchdown to be honest. The phone sees the partitioned space as an emulated SD card. Touchdown just isn't pointing to the correct area which is a problem with the app.
miketoasty said:
Sounds like a problem with Touchdown to be honest. The phone sees the partitioned space as an emulated SD card. Touchdown just isn't pointing to the correct area which is a problem with the app.
Click to expand...
Click to collapse
+1 I was actually about to type the same thing. Touchdown must be looking in the wrong place because even though the phone doesn't have an ACTUAL SD Card it emulates one that most apps can use without an issue.
Have you tried setting up the email account using the stock app rather than Touchdown? If it works in the stock app then it's definitely an issue with touchdown, if not then you may need to have your IT department remove the "Require SD Card" restriction in Exchange, a very simple fix.
dawynkoop said:
+1 I was actually about to type the same thing. Touchdown must be looking in the wrong place because even though the phone doesn't have an ACTUAL SD Card it emulates one that most apps can use without an issue.
Have you tried setting up the email account using the stock app rather than Touchdown? If it works in the stock app then it's definitely an issue with touchdown, if not then you may need to have your IT department remove the "Require SD Card" restriction in Exchange, a very simple fix.
Click to expand...
Click to collapse
Speaking on behalf of the second part of this post, if you avoided using the basic email app due to Exchange security there are a couple .zips out there that are supposed to fix that.
Also, yes they should disable the "Require SD Card" restriction as it makes no sense in terms of security (Other than the SD Card can be removed easily without the user knowing and someone getting all of your attachments, but I guess this is a little backwards )
very interesting issue
good thing it's only limited to the App in question
yet another of the worse fear has come true
as it's been pointed out. it's an issue with the app and not understanding the emulated SD card of honeycomb and ICS. email them and hopefully they'll fix it.
I have same issue. Its Touchdown's issue.
Edit: I just tried for fun and downloaded an attached PDF thru my work email on touchdown and it worked fine. I do recall not being able to on previous attempt.
Sent from my Galaxy Nexus using xda premium
i just downloaded a large excel spreadsheet to the sdcard using touchdown. no issues here.
Why don't you head over to Touchdown support group to get the latest beta with GN fixes or report it there to the developer.
When I try to save pictures that are in mms, I get an error saying insert sd card. Is their anyway to change the location for saving pictures or media from a mms?
try 'download all files' from the market.
Having same issue..."Download all files" does not work
falconeight said:
When I try to save pictures that are in mms, I get an error saying insert sd card. Is their anyway to change the location for saving pictures or media from a mms?
Click to expand...
Click to collapse
i'm curious about this. are you saying that in mms when you long press the actual photo or the arrow pointing to message options and the option to save pops up, when you select save, that's when you get the sd card message?
maybe try resetting your phone?
Thats exactly the issue. Having same problem here...its just getting VERY annoying to keep restarting the phone to get this to work....
I had the same issue with stock massaging app. Never managed to fix it but Go Sms works fine with saving pictures. The only advice I can give is to use another messaging app. we shouldn't have to though I know.
Sent from my HTC One X using XDA
damnit
im having this issue
wtf @htc....
im on 1.29
reboot has not fixed it for me
xaenigma said:
I had the same issue with stock massaging app. Never managed to fix it but Go Sms works fine with saving pictures. The only advice I can give is to use another messaging app. we shouldn't have to though I know.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
possibly the stock app mms max size limitation (300k) may be affecting ability to save?
Don't you guys get this pop-up when you long press on the MMS image you want to save? Mine are sent to the downloads folder.
Wondering if anyone on the stock rom has seen this issue.
I have an co-worker who has an Inc2 that we got a little while ago and replaced after it took a tumble, so with the new one we were hoping this issue would be something easy to get around but it still happens with the new phone.
On any of his email accounts, he cannot download attachments. Gmail, exchange, comcast, anything... you tap the download icon next to the message and nothing happens. If you do it from his comcast, it says "download failed". I've tried it over 3g, over wifi, anything... and still get the same result. I have checked all account settings so it isn't set to "only download over wifi" or anything, and still nothing.
Anyone seen this?
I would check to make sure there's a mini SD card in it; kinda sounds like the kind of thing that happens when there's no storage present.
tcwota said:
I would check to make sure there's a mini SD card in it; kinda sounds like the kind of thing that happens when there's no storage present.
Click to expand...
Click to collapse
One of my first thoughts - sees 15GB, 13GB free from the SD card and 0.92GB free on the internal memory.
Tried a different mail program yet, like Mail Droid? Not an ideal solution but interesting to see if it works. I use Mail Droid only to read e-mail from my parents, because they use AOL and the stock e-mail program always omits the last few words from the message body of the e-mails they send me. Totally weird.
Haven't tried that yet, i'll have to give it a go.
Hi just got this phone but cant seem to get Pop email working only Gmail or any other Imap,
Just wanted to know if anyone can recommend a good App that works with Pop email and with your own Domain ? need one that will check email every minute
cornishbumkin said:
Hi just got this phone but cant seem to get Pop email working only Gmail or any other Imap,
Just wanted to know if anyone can recommend a good App that works with Pop email and with your own Domain ? need one that will check email every minute
Click to expand...
Click to collapse
I've never had a problem with stock email, I mainly use IMAP but have occasionally set pop. I did however have to go to my email provider settings and tick allow IMAP.
I have used K9 before which seemed OK, not sure how frequently it'll check though
seanicca said:
I've never had a problem with stock email, I mainly use IMAP but have occasionally set pop. I did however have to go to my email provider settings and tick allow IMAP.
I have used K9 before which seemed OK, not sure how frequently it'll check though
Click to expand...
Click to collapse
Yes K9 is great for Gmail but cant seem to get any work with Pop Email
cornishbumkin said:
Yes K9 is great for Gmail but cant seem to get any work with Pop Email
Click to expand...
Click to collapse
If I'm honest it sounds like somewhere you're entering the wrong settings
I use the stock mail app for my work emails from without issue.
Thing is these pop servers are really sensitive to the ports you try to use and what type of encryption you use etc, get one wrong and it will fail
Have you got another working email client on a pc or something that you can literally just copy the settings from, ports, encryption and all?
Sent from my HTC One X using xda app-developers app
lawrence750 said:
If I'm honest it sounds like somewhere you're entering the wrong settings
I use the stock mail app for my work emails from without issue.
Thing is these pop servers are really sensitive to the ports you try to use and what type of encryption you use etc, get one wrong and it will fail
Have you got another working email client on a pc or something that you can literally just copy the settings from, ports, encryption and all?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yes got the emails setup on my PC and copied the settings but still no joy
cornishbumkin said:
Yes got the emails setup on my PC and copied the settings but still no joy
Click to expand...
Click to collapse
Does it give any errors when connecting?
Password definitely correct? Normally greyed out otherwise so I guess there's a slight slight chance that that's wrong? Can you reset it and try again, just to be sure? Unless of course the password you're trying works elsewhere like Web mail etc
Sent from my HTC One X using xda app-developers app
lawrence750 said:
Does it give any errors when connecting?
Password definitely correct? Normally greyed out otherwise so I guess there's a slight slight chance that that's wrong? Can you reset it and try again, just to be sure? Unless of course the password you're trying works elsewhere like Web mail etc
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Tried it about 10 times and works fine on my server and windows mail, really don't understand what it can be.
Hi just done this again and seems to be working, but one more question where do i change the sound for email alerts ?
goto normal settings (not email settings)>sound>notification sound
i could swear the old mail app used to let it have a separate sound of its own though.. weird.
i just got my note 2 yesterday and use it for work. i love it so far but anytime i get a email in my work account with a attatchment, the attatchment shows as winmail.dat. i never had this issue with my gnex. any idea what is causing this?
This is due to an Outlook option.
You can read it with Winmail.dat Reader software on PC.
Your contact sent you a message with RTF Microsoft Exchange format and he doesn't have any program to read that format.
He has to go to settings > message format > select HTML or Text.
And you can have a look at this website: http://www.winmaildat.com/
the strange thing is i have gotten emails from people that i used to get them all the time from and it still doesnt work. i even sent myself a email from my laptop and it did the same. just double checked and my laptop settings are to plain text.
forsaken82 said:
the strange thing is i have gotten emails from people that i used to get them all the time from and it still doesnt work. i even sent myself a email from my laptop and it did the same. just double checked and my laptop settings are to plain text.
Click to expand...
Click to collapse
Anyone else?