I've synced my phone using Touchdown to access my corporate mail. However I'm unable to download attachments. I get a message stating that server policy does not allow for attachment download without an SD card (which the Nexus obviously doesn't have). This seems to be the server policy set by my company. Is there anyway I can bypass this/fool the app into thinking I have an SD card? Or any other workaround?
Thanks!
Tell your company to alter that policy. Assuming a phone has an SD card is stupid and wrong.
Have u tried using via Otg cable ? Idk just a thought hope it will work. Good luck bud
OTG is an interesting idea =) but won't suit my purpose. I literally need mail (and my attachments) on-the-go, and not while tethered to any other device.
My company is not going to change the policy, not easily at least, we've tried. Is there no other way around this? =/
Get something like this: http://www.amazon.com/gp/aw/d/B000Q3IUV2
And something like this: http://www.amazon.com/gp/aw/d/B005FUNYSA/ref=mp_s_a_1?qid=1325859777&sr=8-
Insert SD card and reader into OTG cable; insert OTG cable into phone; tape any hanging parts to the back of your phone; ... ; profit?
Sent from my Verizon Galaxy Nexus using xda premium
Sounds like a problem with Touchdown to be honest. The phone sees the partitioned space as an emulated SD card. Touchdown just isn't pointing to the correct area which is a problem with the app.
miketoasty said:
Sounds like a problem with Touchdown to be honest. The phone sees the partitioned space as an emulated SD card. Touchdown just isn't pointing to the correct area which is a problem with the app.
Click to expand...
Click to collapse
+1 I was actually about to type the same thing. Touchdown must be looking in the wrong place because even though the phone doesn't have an ACTUAL SD Card it emulates one that most apps can use without an issue.
Have you tried setting up the email account using the stock app rather than Touchdown? If it works in the stock app then it's definitely an issue with touchdown, if not then you may need to have your IT department remove the "Require SD Card" restriction in Exchange, a very simple fix.
dawynkoop said:
+1 I was actually about to type the same thing. Touchdown must be looking in the wrong place because even though the phone doesn't have an ACTUAL SD Card it emulates one that most apps can use without an issue.
Have you tried setting up the email account using the stock app rather than Touchdown? If it works in the stock app then it's definitely an issue with touchdown, if not then you may need to have your IT department remove the "Require SD Card" restriction in Exchange, a very simple fix.
Click to expand...
Click to collapse
Speaking on behalf of the second part of this post, if you avoided using the basic email app due to Exchange security there are a couple .zips out there that are supposed to fix that.
Also, yes they should disable the "Require SD Card" restriction as it makes no sense in terms of security (Other than the SD Card can be removed easily without the user knowing and someone getting all of your attachments, but I guess this is a little backwards )
very interesting issue
good thing it's only limited to the App in question
yet another of the worse fear has come true
as it's been pointed out. it's an issue with the app and not understanding the emulated SD card of honeycomb and ICS. email them and hopefully they'll fix it.
I have same issue. Its Touchdown's issue.
Edit: I just tried for fun and downloaded an attached PDF thru my work email on touchdown and it worked fine. I do recall not being able to on previous attempt.
Sent from my Galaxy Nexus using xda premium
i just downloaded a large excel spreadsheet to the sdcard using touchdown. no issues here.
Why don't you head over to Touchdown support group to get the latest beta with GN fixes or report it there to the developer.
Related
Wondering if anyone on the stock rom has seen this issue.
I have an co-worker who has an Inc2 that we got a little while ago and replaced after it took a tumble, so with the new one we were hoping this issue would be something easy to get around but it still happens with the new phone.
On any of his email accounts, he cannot download attachments. Gmail, exchange, comcast, anything... you tap the download icon next to the message and nothing happens. If you do it from his comcast, it says "download failed". I've tried it over 3g, over wifi, anything... and still get the same result. I have checked all account settings so it isn't set to "only download over wifi" or anything, and still nothing.
Anyone seen this?
I would check to make sure there's a mini SD card in it; kinda sounds like the kind of thing that happens when there's no storage present.
tcwota said:
I would check to make sure there's a mini SD card in it; kinda sounds like the kind of thing that happens when there's no storage present.
Click to expand...
Click to collapse
One of my first thoughts - sees 15GB, 13GB free from the SD card and 0.92GB free on the internal memory.
Tried a different mail program yet, like Mail Droid? Not an ideal solution but interesting to see if it works. I use Mail Droid only to read e-mail from my parents, because they use AOL and the stock e-mail program always omits the last few words from the message body of the e-mails they send me. Totally weird.
Haven't tried that yet, i'll have to give it a go.
Sprint just sent me a new Epic due to problem with my current phone (which is rooted and running CleanGB).
I actually want to roll with the new phone in stock condition for a bit, just to see how the other half lives and to see if GPS is more stable.
What would happen if I popped my old SD card into the new phone? My primary question is text messages. Will the new phone see my SMS threads and just pick up where my old phone left off? If not, is there someway to get the new phone to recognize the SMS threads so that I'm not starting from scratch?
And what about apps? There are a bunch of apps installed to the card that won't be installed on the new phone. Will the phone ignore these apps or will it install the apps if it sees them on the SD card?
Any other issues I should know about? Or is this a bad idea with disaster written all over it?
TIA
You can use your sd card without any problems.
Sent from my SPH-D700 using xda app-developers app
Thanks for the response but not clear regarding my specific questions.
Will the new phone recognize my SMS threads and pick up where I left off?
I'm going to assume from your response that there is no problem with the previously installed apps. What if I want to install an app on the new phone that was previously installed on the card (old phone), will there be any problems? Say Amazon was previously installed on the SD card and I want to install it on the new phone. Any potential problems in that scenario?
sms are stored on the phone, not the sd card. i think if you sent the old phone back, the texts are gone for good.
im not sure about the apps on the sd card, but they would probably work on the new phone, as when you install apps to sd, everything the need to run is on the sd card.
what i would do, is copy the contents of the card to my computer, then format it and use ot on the new phone.
you could also just create a folder on the card named "old card" or something to that effect, cut and paste the contents of the card to the new folder. stick a .no media text file in there with it, and your phone should never even look at the contents of that folder.
Yeah, sorry i didnt elaborate more. I would consider your sms messages gone. As far as apps installed on it, they will still be there and if an update is needed you will see notifications for it.
Sent from my SPH-D700 using xda app-developers app
If you still have the old phone run SMS back up then run it on new phone and you will have all old messages.
Or download google voice. All your texts show up in there too.
Sent from my SPH-D700 using xda app-developers app
b16flybye said:
Or download google voice. All your texts show up in there too.
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
Will Google Voice sync MMS messages or just SMS?
Yeah nothing will happen to your new phone. Your sdcard is just an extra storage
Sent from my SPH D700 ICS 4.0.4
Hi, i am upgrading my G3 micro SD to a larger size because it is almost full. What is the best way to move the files over from one card to another? Will a straight copy from one card to another work? I would think that would cause issues because the phone has apps stored on the sd card. Also, can you set the contacts app to store to the sd card so when you flash ROMs on the phone you dont loose your contact data? Could you use clockworkmod to backup the old card and restore it to the new card? TIA for any help.
ROB
Samsung Galaxy S3 -- TRIUNE II
Samsung Galaxy Note 10.1
Retired Samsung Captivate - Cognition
I would be interested on this answer as well, I can tell you that straight copy/parte doesn't work, I got a larger SDcard for my Bday and tried doing it that way, and it didn't work, what I did was to reformat the SDcard and start fresh, (I really didn't have much stuff there yet). would love to know the "right" way to do this when your SDcard is full.
Transfer to computer then transfer to new card?
Sent from my SGH-I747 using xda premium
That's what I did, put the card into my laptop and create a dir to drag and drop the entire contents of the old card into. Then put in the new card and d&d them all to the new card. All done in the three or four mouse clicks.
Sent from my cm_tenderloin using xda app-developers app
as for contacts... why aren't you using Google sync?
Sent from my Galaxy S III
dLo GSR said:
as for contacts... why aren't you using Google sync?
Sent from my Galaxy S III
Click to expand...
Click to collapse
Well, honestly, i am still getting comfortable with storage in the cloud and i prefer my contacts to be locally for security reasons. I have had my contacts and business data hacked before, my industry is very competitive. I also don't like how one sevice syncs with another service syncs with another service .. next thing you know, your personal data is synced to 10 servers like facebook, linkedin, samsung, google, at&t, ect.... i only want to sync what i want to sync with who i want to sync with and since i don't know how to sync selectively at the moment i am syncing very little. I work in different business worlds that dont mix well... Maybe i am a little paranoid!! Any advice would be appreciated.
You can export your contacts to SD card before you flash. You can import from your SD card after you flash and all is back as it was.
USB storage is internal
SD Card is external
Look under contact/options/Import-export
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
As said earlier.
For contacts open up contacts click menu, click import/export and export to sd card.
When contacts are on there.. Make a folder on ur desktop and copy all files and folders into there.
Copy all the stuff back over to the new sd card.
Give it some time to re scan etc after u boot your phone..
Then go back to contacts and this time import instead of export.
All of your data/files/pics/everything will be as it was before.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
As said earlier.
For contacts open up contacts click menu, click import/export and export to sd card.
When contacts are on there.. Make a folder on ur desktop and copy all files and folders into there.
Copy all the stuff back over to the new sd card.
Give it some time to re scan etc after u boot your phone..
Then go back to contacts and this time import instead of export.
All of your data/files/pics/everything will be as it was before.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Thanks, i will give that a try.
Thanks, i will give that a try.
Maybe it's just me, but I am thinking not as I have seen this on two notes and two galaxy S3 devices.
When using the native email client to connect to exchange (haven't checked pop email) email with attachments from the external SD card will not send.
The files attach fine, thumbnails are visable, then when you hit send it goes to the outbox, immediatly after a message will come up saying that the send failed.
If you move the same file to the internal memory and recompose your email it sends fine.
Can someone else try this and tell me if i am nuts, or if you have heard of this on any samsung device and know of the resolution please tell me. I have googled the crap out of it and there are threads like this for various other touchwiz devices. I have tried it on several roms including stock with no luck. It "may" be an activesync thing with my server, however I doubt it.
Any thoughts are appreciated.
Thanks
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
JimSmith94 said:
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
Click to expand...
Click to collapse
Very odd. I have read that as well on some other threads, but I do not have that problem.. I confirmed as I typed this. I have no problems sending attachments from external SD from gmail, just the samsung mail client. My procedure was to open a picture from the gallery and choose share, then gmail, then add a addressee and a subject, hit send. No problem, attachement sends, and I checked my other account and it arrived without issue.
grunge315 said:
Very odd. I have read that as well on some other threads, but I do not have that problem.. I confirmed as I typed this. I have no problems sending attachments from external SD from gmail, just the samsung mail client. My procedure was to open a picture from the gallery and choose share, then gmail, then add a addressee and a subject, hit send. No problem, attachement sends, and I checked my other account and it arrived without issue.
Click to expand...
Click to collapse
It works when you attach it this way but will not work when you hit menu from gmail and choose attach file.
Sent from my SPH-L900 using xda premium
smark72 said:
It works when you attach it this way but will not work when you hit menu from gmail and choose attach file.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
The samsung email client will not work either way from the external SD, is this a known thing? Any work arounds?
grunge315 said:
The samsung email client will not work either way from the external SD, is this a known thing? Any work arounds?
Click to expand...
Click to collapse
Sorry, not sure, I only use gmail. Did you try googling it to see if you could find any other info on it?
Sent from my SPH-L900 using xda premium
smark72 said:
Sorry, not sure, I only use gmail. Did you try googling it to see if you could find any other info on it?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Yeah I googled the crap out of it, seems there are about a dozen threads like this one for several different samsung phones dating back about 6-8 months that all end unresolved or no one has posted the solution. Thing is if it is that wide spread of an issue there should be alot more noise about it. These devices are business devices and using the exchange client is one of their primary function, that is why I would like someone to confirm that it works for them.
Deleted
I just sent myself a test message with an attachment from the external SD card and it worked (exchange online/Office 365).
I started a new message, clicked the paperclip icon, went to "My Files", selected extSDCard, navigated to an image, hit the checkbox and pressed "Done". Back to message, pressed "Send" and it worked fine?
I also shared directly from the album, no issues that way either.
Just did it again with a 20MP image and while it took awhile on 3G it definitely worked.
Do you use certificates or anything like that in your exchange setup?
I can also say I mispoke when I said it was the SD card. Further testing reveals it may have something to do with MIME tipes. I.E. I can send txt files from the sdcard just not jpg or xml.
No certificates, and I sent myself jpeg files - in fact that's all I tested. Do you think the failure is on your phone at the email client level or at the Exchange level? It may be hard to tell. You could always spin up a temporary hosted exchange account somewhere else (many of them offer free trial periods) just to see if it happens with another provider.
You could also try another email client like enhanced email or touchdown.
Last step would be to (unfortunately) hard reset the device, set up Exchange again first and run the test again before installing any apps or making any changes to settings.
JimSmith94 said:
I have tried sending to my work email and I can't send through Gmail from my external card either. I don't get the send error though, the attachment just doesn't show up at the other end. I copied the file to the internal card and it sent fine.
Click to expand...
Click to collapse
Had the same results twice last night and once today. :/
Sent from my Galaxy Note II using XDA Premium.
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
I feel like I was having issues finding photos I downloaded from Google Drive as well.
Download Quick Pic from the store and see if you can find them through settings.
HTC10
Thank you for your advice. I downloaded it but unfortunately the pics are still missing. It's just so weird. I shared one via Skype before it disappeared. It still shows up in the Skype convo but nowhere else
Sent from my HTC 10 using XDA-Developers mobile app
Did you try a file Explorer?
HTC10
I did and still nothing. Only 5 pictures appear that I've taken with the camera on this phone and I've taken at least 20. The ones that have disappeared are from different times as well.
Sent from my HTC 10 using XDA-Developers mobile app
Where are you saving them to? The internal storage or external SD card? It shouldn't really matter I suppose but it might be a factor.
I save to the external card and haven't lost any.
To the external card. I tried changing it to internal to see if that made a difference but for some reason it won't let me change it
Sent from my HTC 10 using XDA-Developers mobile app
More pics keep disappearing. I don't understand it. Some stay on the phone and some don't
Sent from my HTC 10 using XDA-Developers mobile app
try formatting your SD card within the phone and see
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
after you get your card formatted and working because it does seem like you have a faulty card or not formatted properly to save the photos, I would set up google photos to save them automatically, you have unlimited storage with it if you choose that setting. That way you will have have them backed up even when on the go and since its kinda the new htc 10 gallery no reason not to use it fully, will also remove the sync sign in the app on the corners of your photos
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
dynamikd said:
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
The photos already save to the SD card. They've always saved to the SD card from the moment I bought it, put it in the phone and formatted it. I didn't even need to change anything in the camera settings. They're just automatically stored there. I could format it again but then if the photos are somehow hidden on the card then they'll get deleted.
dladz said:
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
Click to expand...
Click to collapse
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
IllusiaX said:
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
Click to expand...
Click to collapse
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
dladz said:
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
Click to expand...
Click to collapse
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
IllusiaX said:
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
Click to expand...
Click to collapse
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
dladz said:
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
Click to expand...
Click to collapse
I haven't tried a factory wipe yet. Was hoping to exhaust all other options first just in case the lost photos are recoverable some how. But if that's my only option left I might just contact HTC about it.
You could be having an SD card issue. My SD card has been replaced and formatted more than once. My pix disappear, and my music disappears. I use a ringtone from my music folder and my phone keeps un-mounting my sd as if it's not in the phone. I know when it happens because my notification and ringtones change.
Sent from my HTC6545LVW using XDA-Developers mobile app
Ok so I tried getting in touch with HTC but they didn't respond to my email. I logged onto a live chat with them but I got disconnected because they finish at 6pm.
Then I decided to just format the SD card. I figured if I haven't been able to recover those lost pictures by now, I never will be. Besides the phone was getting worse. I could no longer take pics through Instagram and an HTC software update wouldn't download because apparently my phone storage was "read only" which isn't true.
Any way I formatted the SD card twice and set it only for storage not for installing apps and the phone seems to work fine now. I can actually select phone storage in the camera app now where before it wasn't an option. I also no longer get errors when saving screenshots. The whole thing was so weird I'm just glad it seems to be ok now.
Thanks for all your help and advice.