Develop Bugs

[SOLVED] Stuck on Kindle Fire screen... (and tried EVERYTHING)

1) Yes I checked search results.
2) Yes I've googled.
3) Yes I've tried the Kindle Fire Utility, the http://forum.xda-developers.com/showthread.php?t=1356257... links options.
With that being said, here's my issue;
Got a KF a couple days ago...
Yesterday, followed some online instructions to put GO Launcher EX on there to replace the carousel deal.
Followed instructions to the T.
Restarted. Got to "Choose your OS" screen (or whatever it precisely says...)
Picked GO... then it froze.
Now, when it restarts (yes, its the 30 second hard restart), it gets stuck on the Kindle Fire splash screen.
I have tried the above utilities.
I have hard restarted.
I have fully charged and ran the battery dry and tried again.
When I use the utilities, the problem is, my PC will not recognize the Kindle (it see's it as a removable storage device, but it doesn't click over to 'Kindle', and thus the utilities can't interact with the device itself, I suppose).
I've tried different USB ports and connecters (I have 2 regular kindles in the house, too). But I know all the peripherals work through cross-testing.
Essentially, what else can I do? (I got it from WalMart, and they're currently out of stock, so I can't return it till next week, but I'd like it fixed before then if possible)
I've tried several different methods from these forums too, but I *always* hit the same snag... whenever any utility is 'waiting for device', it simply will not find it, because the PC doesn't see it properly. It sees *something* (removable storage) but not as a kindle, and thus won't allow the utilities to interface with it.
Are there any physical things I can do to hard reset it without destroying any warrantys?
Any help appreciated!

there is no need to return it
from what you say i think you have a bad launcher on it and the kf tries to start it but can't
first i need to know if you have fff (custom bootloader - yellow triangle) on it ?
then do you have a recovery (twrp) on it ?
what os/bit of computer ?

In kindle utility go to bootmodes and enter normal (4000). Just had that problem last night.

awidawad - I've tried that. It stays on 'waiting for device' forever. Please explain step by step what you did? At which point did you power on the KF, when did you run KFU, etc, etc.
b63 - I hope your right!
no - I do not have the yellow triangle.
no - I do not have TWRP on it, i have tried, but cannot get anything onto the kindle.
my PC is window7, 64bit

Euryon said:
awidawad - I've tried that. It stays on 'waiting for device' forever. Please explain step by step what you did? At which point did you power on the KF, when did you run KFU, etc, etc.
Click to expand...
Click to collapse
Do you have all the kf drivers installed on your computer? I know that when I unbricked mine I had all the drivers installed but I had to reinstall them for some reason. If you do not have them I can post them later on tonight when I'm at home. However, I have TWRP installed on mine, and Cyanogenmod 7.2, so hopefully yours is able to connect to your computer.
---------- Post added at 12:56 PM ---------- Previous post was at 12:50 PM ----------
b63 said:
there is no need to return it
from what you say i think you have a bad launcher on it and the kf tries to start it but can't
Click to expand...
Click to collapse
In order to remove the bad launcher, you need to have your device connected to your computer to remove it using adb.

ok so b63 helped me out big time here....
about 2 hours ago we got on a teamviewer session (download this if you want these guys to help you with serious issues!)
took me a minute to figure out how to allow him/her proper access to my screen
anyway
i don't understand the technical stuff
but
what i had done wrong is that i didnt root the KF before trying to install the GO... software (i think)
b63 had a heck of a time trying to discern the problem with me being about as useful as a dead fish, but get there he/she did
after much fanangaling, b63 managed to install the TWRP and ADP on my KF, allowing it to fastboot, and basically allowing it to be read by my PC, and so fixed.
im sure it would have taken b63 all of 5 minutes in real time, but using the quirky teamview and my slow net speed didn't help
still, thanks VERY MUCH to b63 for fixing the **** out of my KF, and being very helpful and patient all along!
thanks

Just wanted to drop b63 a note here that I "thanks"ed their post above - not necessarily for the post but for going above and beyond. The people on these forums are (for the most part) really great. (Too bad there have to be a few who are demanding of the developers to get this feature or that fix done faster without taking into account that the devs do this all in their free time.)

YES, search finally led me here!
Euryon, I have the exact same thing happening with my KF right now.
Do you remember any specifics of how b63 carried out the steps you listed?
b63, any chance you could help me with mine? My issue is identical with Euryon's down to the letter.

Same Problem
Could someone please help me i have the same problem

same problem here! please can someone give a step by step? My fire is unrooted and I did nothing to it except try to install the go launcher and after I selected it as the default launcher it got stuck at the kindke fire logo.

I tried the Kindle unbricking utility but it cannot find the device even after I installed the adb composite interface

also, my fire is not showing up as a kindle - it is showing up as an android device.

rollno88 said:
also, my fire is not showing up as a kindle - it is showing up as an android device.
Click to expand...
Click to collapse
Have you added the fires usb ID to your system?
Sent from my Amazon Kindle Fire using Tapatalk 2

thanks for replying, and I have no clue how to do that. I'll search and get back .
---------- Post added at 10:12 AM ---------- Previous post was at 09:57 AM ----------
okay, I already did that by editing the android sdk(as a prerequisite to rooting, which I planned to do eventually) - so when I connect my fire it first shows up as a kindle, and after updating the software through windows and installing drivers through KFU, it comes up as an android device and the interface is adb composite. Now if I try to install TWRP through KFU it keeps switching between adb composite interface and plain adb. And both KFU and KUFU keep waiting but are unable to find my device.

also, my fire alternately shows up as a usb composite device and an android device. PLEASE help

okay I solved it with KFU (finally!) although I have no clue how I did it as I didn'tdo anything I hadn't tried earlier so, managed to install TWRP and then wiped everything and finally my fire could be read - then I deleted go launcher and now my fire is back from the grave
A big thank you to all the helpful posts at this forum - u guys are the best

Same issue
Tried rooting my KF, but couldn't change permissions and thus could not install android market. Superuser didn't do anything other than show me a log folder that had no logs. Tried to change permissions on /system and /apps with one of the file management apps on amazon and it said the device *wasn't* rooted, despite GO launcher and android interface.
Did a factory wipe to try to reroot or fully(?) root the KF, and that's when it all went wrong. Got stuck on boot loop, but KFU helped me break out of that. Now it's stuck on the Kindle Fire splash screen with no animation. I read somewhere that this was the fastboot getting "stuck."
At any rate, i have TWRP 2.0 installed and can mount and unmount the device in its interface, but it is only recognized as ADB android device, or when mounted via TWRP, USB composite device. As such, ADB commands only work occasionally - all other times it simply says <waiting for device>.
I am running Windows 7 64 bit, and 6.3 on the KF. All restarts on the KF are hard restarts, except occasionally cmd lets me fastboot reboot.
I have spent the past 2 days trying everything I have found online (2 KF unbrick applets, 15+ tabbed browsers with different threads) to no avail. I am finally posting, pleading for assistance.
Thanks in advance for any (helpful) replies. Real thanks clicking afterwards.
edit: when rerunning KFU, i kept getting the message that many execs failed because "/system/bin/sh" directory does not exist.
I don't know if that helps narrow down what might be happening, but I saw that coming up a lot in the cmd prompt.

zeissbickham said:
Tried rooting my KF, but couldn't change permissions and thus could not install android market. Superuser didn't do anything other than show me a log folder that had no logs. Tried to change permissions on /system and /apps with one of the file management apps on amazon and it said the device *wasn't* rooted, despite GO launcher and android interface.
Did a factory wipe to try to reroot or fully(?) root the KF, and that's when it all went wrong. Got stuck on boot loop, but KFU helped me break out of that. Now it's stuck on the Kindle Fire splash screen with no animation. I read somewhere that this was the fastboot getting "stuck."
At any rate, i have TWRP 2.0 installed and can mount and unmount the device in its interface, but it is only recognized as ADB android device, or when mounted via TWRP, USB composite device. As such, ADB commands only work occasionally - all other times it simply says <waiting for device>.
I am running Windows 7 64 bit, and 6.3 on the KF. All restarts on the KF are hard restarts, except occasionally cmd lets me fastboot reboot.
I have spent the past 2 days trying everything I have found online (2 KF unbrick applets, 15+ tabbed browsers with different threads) to no avail. I am finally posting, pleading for assistance.
Thanks in advance for any (helpful) replies. Real thanks clicking afterwards.
Click to expand...
Click to collapse
Read this...
http://forum.xda-developers.com/showthread.php?t=1552547
with an emphasis on post #2. You need to know what mode your device is in by looking at the device manager and make sure your drivers are loading correctly for that mode. If you can get to TWRP, you can mount your USB mass storage device, copy a new zip file of either the stock software or a custom ROM and flash it.

Thank you. I will be trying this shortly.

fully bricked
I followed the guide and got to a point where the Kindle Fire animation was playing. It loaded up to the unlock screen and then automatically shut itself down - would not stay on when either connected or disconnected. Tried installing a ROM but still shut down. Started the recovery and hit factory reset, still auto shutdown. Tried clearing a partition as described in the tutorial and now it's fully bricked. Will not turn on when connected to computer, to outlet, to another cable.
Thanks for trying to help.

Stuck on boot logo

Hello,
First of all sorry for my English, I had a Kindle fire since few days. I try to root it to put ICS on it. That's the only one reason for what I bought it .
I tryed to follow this video ( ww w. youtube. com/watch?v=mwMHIkX20YI ) but I was stuck on the kindle fire boot screen for many minutes after the downloading step on the step number 2. The download was completed but the window always say " waiting for device ". After a while I unpluged it and now I'm stuck on the boot screen and KFU say " offline " for the status.
Right now I'm trying to drain down the battery but can you give me a solution for my problem .
Thanks.

Draining your battery is one of the worst things you can do a this point.
Read this
It will give you some insight as to what's going on.

Thanks for your fast response, I already read all of this topic yeasterday before starting the rooting. I think that I must use ABD to type command line to change my boot mode to a normal boot mode but I really don't know how to do this and I can't find a topic about that.
Sorry for my stupid question but I'm little confusing about all of this.

bossdupad said:
Thanks for your fast response, I already read all of this topic yeasterday before starting the rooting. I think that I must use ABD to type command line to change my boot mode to a normal boot mode but I really don't know how to do this and I can't find a topic about that.
Sorry for my stupid question but I'm little confusing about all of this.
Click to expand...
Click to collapse
It's much more likely that you will have to use fastboot to change bootmodes. The 3rd post in the thread soupmagnet referred you to will have both the adb and fastboot commands to change bootmodes.

In fact I really don't understand where I need to put the command line .
And wich one put .

Shift + right click your KFU "tools" folder and select "Open Command Window Here"
[Edit:] You might need to make sure your drivers are in order as well...
http://forum.xda-developers.com/showpost.php?p=23747671&postcount=2

I think all the ****ing problem come because the drivers are not installed well.
Sometimes my windows recognize the kindle as " unknown " peripheric and sometimes it didn't recognize it yet.
I try to re install the drivers but it just take half a second to re install and it's seem that's a fake installation.

The problem is that I have the kindle as " unkonw " in device manager but when I try to install the driver with the explication in this post http://forum.xda-developers.com/showpost.php?p=20421225&postcount=222 , I didn't find the android driver...

Up .

Up as in you got it fixed?

http://forum.xda-developers.com/showthread.php?p=26491884

No I have always the same problem .

soupmagnet said:
http://forum.xda-developers.com/showthread.php?p=26491884
Click to expand...
Click to collapse
It's really complicated for me to install Linux because I already have bootcamp with Windows on my MacBook, I think I will go to Best Buy and ask for another Kindle Fire because this one don't want start up...

WTF?! You have a Mac? Why are you even messing with Windows in the first place? Get breakdroid and fix it easily.

BreakDroid doesn't work at all it always be on offline status, I have a MacBook pro with Lion and Windows 8.
If there is a solution with BreakDroid I can't find it, that's starting drive me crazy .
Update : I got the error " device not found " what ever I try on BreakDroid.
Update 2 : Wao I just try with now hope the kindlewater in the DMG and I'm now on the TWRP. I don't now whats happened but...

Great...will it let you mount your sdcard?

I have rooted my Kindle, after I have boot with normal mode, put the zip on sd card and flash it with success .
Thanks .

Im stuck
okay since i try to root my kindle fire with KFU i got stuck on fastboot and im in kindle fire original boot logo :crying:
and i try bricking and fastboot with KFU and nothing works and its getting worst my drivers dont work and i need help.
i dont know how to post a thread so please someone help im stuck!!!!!

NicktheNoob said:
okay since i try to root my kindle fire with KFU i got stuck on fastboot and im in kindle fire original boot logo :crying:
and i try bricking and fastboot with KFU and nothing works and its getting worst my drivers dont work and i need help.
i dont know how to post a thread so please someone help im stuck!!!!!
Click to expand...
Click to collapse
I posted this in another thread earlier today, but it applies just as well in your situation.
soupmagnet said:
Troubleshooting Kindle Fire problems without having access to it can be difficult at times. Not only does one have to try and figure out the root of the problem, but one also has to try and disseminate what is actually happening from what is perceived to be happening by the person who needs the help. It only adds to the confusion when that person jumps into another thread in the middle of someone else's problem.
If you have a problem, and you've searched the forums as best as you can, and you've read all the guides available, yet you still can't find an answer to your problem, start a new thread. In that thread, describe what you understand and what you don't understand about your problem, how your problem started, what steps you have taken to try and solve your problem along with any errors you received (exactly as you received them), and any additional problems that arose as a result. Be sure to include important information like everything the device does from the moment you press the power button to turn it on. Also, describe in detail, the boot logo and recovery screens, specifically their overall appearance (color is key).
Click to expand...
Click to collapse

kindle fire stuck
I unbrick my kindle fire then it suddenly shows this mssage :
Your Kindle has detected a problem and must clear app storage. The recovery process will erase some applications and data from your device. Apps from the appstore are stored in the cloud and can be reinstalled later.
This will reset your kindle to its original factory settings. you will need to re-register your kindle prior to downloading items from your Amazon account.
Please press power button to proceed.'
plz help me

[Q] Problems with FFF & KFU. Device not recognized

Hello-
Quick background. I have a Kindle Fire with the CM9-Reloaded ROM installed. All was going well for a few weeks until my Kindle stopped connecting to the internet. I figured it was just a bug and wanted to reinstall the ROM or choose a different one.
I have FFF v1.4 (with the blue logo) installed. When I get to the screen that allows me to choose "Normal Boot", "Recovery", or "Reset Boot Mode" I choose the "Recovery" to go into TWRP; however, this doesn't happen. It puts me back into a loop to the same screen to choose again. I can do this over and over again and I'm still not able to get into recovery to get to TWRP.
I decided to see if I could use the Kindle Fire Utility to get to TWPR that way. Before everyone asks, my drivers are all updated and functioning properly. I uninstalled and reinstalled just to double check. When the Kindle is plugged in, I can go to the device manager and see my Kindle there. The problem is that KFU says I'm offline and I can get to any of the menus. When I plug in my Kindle I do get the little "bong" that tells me my computer recognized it.
Also, went to my laptop and downloaded the KFU and installed everything. Same result as with my desktop.
What else can I try? I have a factory cable, but I really don't know much about how to use it. I simply followed step by step instructions to root this when I originally got it. Any suggestions? I'd really just like to put this Kindle back to stock, re-root, and try it all over again to eliminate any potential issues in the future. Thanks in advance for your help.

Does "adb reboot recovery" not work from within the ROM either? You can try to reflash TWRP from fastboot, if you're feeling brave enough. Double check the hash first, though.

same boat
hello all
i am in need of dire help working on sister's inlaw kindle fire
i got the KFU newest one and verified the kindle was the newest version software
i started the KFU i must of missed a step and the kindle fire is locked on loadscreen (kindle fire) a soft brick i got the program that u say try and the system will not be found by it
i have removed and reinstalled the Adb rebooted my system and hard reboot kindle........the computer sees the kindle but not as kindle..........in device manger it shows up under the ADB section not the portable..........i only see the ADB there is no kindle hardware tab in windows explorer it is not listed
but it is listed in devices and printers under unspecified with the name kindle in there........... i can not access any info in the tab it list the name as kindle the rest are blank
please help i have no idea what to do on this one.........it is locked on the screen and i can not get the system to fully talk with each other to correct it using the methods u have posted
**note i went to a 2nd computer that has never had kindle or any ADB or any other program dealing with this the system is giving the same results as stated above the system sees it but does not know what it is ...thought it might be a overlapping driver issue on my computer
side note i am kind of poor and really do not have 200 bucks to buy a new one for her i have a week to fix with out getting caught help please

Dasanko said:
Does "adb reboot recovery" not work from within the ROM either? You can try to reflash TWRP from fastboot, if you're feeling brave enough. Double check the hash first, though.
Click to expand...
Click to collapse
No, adb reboot recovery doesn't work. How would I reflash TWRP from fastboot? I'm definitely a rookie at cmd work.

jeffjoleen said:
No, adb reboot recovery doesn't work. How would I reflash TWRP from fastboot? I'm definitely a rookie at cmd work.
Click to expand...
Click to collapse
By it not working, do you mean that it reboots normally?
"fastboot getvar product" to get the KF to stick with fastboot mode when it's loading the bootloader.
"fastboot flash recovery twrp.img" very important to double check the file hash to make sure it's not corrupt.
"fastboot reboot" only in case it doesn't automatically reboot on its own.
EDIT: Keep in mind fastboot mode uses a different set of drivers, so you may have to install those as well (included in KFU, along the ADB ones).
---------- Post added at 06:57 PM ---------- Previous post was at 06:49 PM ----------
Justugh said:
hello all
i am in need of dire help working on sister's inlaw kindle fire
i got the KFU newest one and verified the kindle was the newest version software
i started the KFU i must of missed a step and the kindle fire is locked on loadscreen (kindle fire) a soft brick i got the program that u say try and the system will not be found by it
i have removed and reinstalled the Adb rebooted my system and hard reboot kindle........the computer sees the kindle but not as kindle..........in device manger it shows up under the ADB section not the portable..........i only see the ADB there is no kindle hardware tab in windows explorer it is not listed
but it is listed in devices and printers under unspecified with the name kindle in there........... i can not access any info in the tab it list the name as kindle the rest are blank
please help i have no idea what to do on this one.........it is locked on the screen and i can not get the system to fully talk with each other to correct it using the methods u have posted
**note i went to a 2nd computer that has never had kindle or any ADB or any other program dealing with this the system is giving the same results as stated above the system sees it but does not know what it is ...thought it might be a overlapping driver issue on my computer
side note i am kind of poor and really do not have 200 bucks to buy a new one for her i have a week to fix with out getting caught help please
Click to expand...
Click to collapse
Please don't hijack other people's threads, start your own here on Q&A. Otherwise, handling with two completely different issues in the same place gets awfully confusing. Also, read this: http://forum.xda-developers.com/showthread.php?t=1552547

[Q] Kindle frozen and wont finish root

Ok well im fairly new to the wonderful world of rooting and im in need of some assistance. I have done Quite a lot of research and i was fairly confident in what i had learned so i decided to root my kindle. Wellllllll... Things arent going as well as i had hoped and my kindle is frozen. I know exactly what is wrong with it but i need a solution. Ok well i installed kfu (Kindle fire utility) and i updated my drivers and started the root process and it switched to fastboot and started to install fff (firefirefire) and it froze right then and there but i didnt realize it so i waited and waited but it still says installing fff... waiting for device and it dosnt do anything the bootloading screen on my kindle is just the stock kindle fire screen and it isnt moving or anything so im a bit confused. The other thing is that my kindle wont register on anything and it wont show up on device manager but i think that is because it is frozen. I would much appreciate some help if you can.

try rerunning the driver bat that came with kfu but many get stuck in your spot or try resetting the bootmode to normal ....

Thepooch said:
try rerunning the driver bat that came with kfu but many get stuck in your spot or try resetting the bootmode to normal ....
Click to expand...
Click to collapse
well i already reran the drivers but it didnt do anything because my kindle wont show up in the device manage and how do you reset the bootmode

selection 1 bootmodes choose normal
---------- Post added at 02:10 PM ---------- Previous post was at 02:08 PM ----------
also if you are not stuck in between a commited option you can such as sending recovery or bootloader leave your kindle plugged to your computer hold the power button down till it turns off then power it back on
Edit:truthfully selecting the permanent root option is a bad Idea because windows stupid drivers do not know how to adjust to the sudden change of drivers.. because your driver needs to change from android adb composite interface to android adb interface thus confusing windows and how the utility is supposed to properly run my guess is very likey if you cant get your drivers sorted you will need to take alternate routes.. may even require the purchase of a factory cable to implement a fix...

well that doesn't do anything because my kindle wont connect to the computer

i have tried turning it off and on and i think it stopped installing because it disconnected and it wont reconnect

this is a first gen kindle you are working with right?

Thepooch said:
this is a first gen kindle you are working with right?
Click to expand...
Click to collapse
yes

Help Troubleshooting bricked Kindle Fire 1st Gen Please Advice

Hey guys my name is Vito, even though this is my first post I have been reading Xda developers forums for a while. More than a year ago I bricked my first generation Kindle Fire and ever since been trying to unbrick it. These days i have a new version of kindle fire but from time to time i get back into trying to fix the old tablet without succeeding. I've read many threads on this forum in regards to Kindle Fire trouble shooting and used the search button dozens of times so i hope i don't repeat an existing threads. I am posting here as my last resort to try to trouble shoot the problem and get some experienced advice to hopefully fix the tablet because i failed trying to fix it on my own.
My kindle fire 1st gen has been rooted, it has FireFireFire bootloader v1.4a and working TWRP v2.2.2.1 also I got factory cable and otg cable, and USB debugging Disabled, No ROM,
How I bricked it: One day i was playing with an operating system tuning application and after pressing auto tune kindle fire either froze or shut down and when i power it back on it would just freeze on "booting, with blue kindle fire logo". That's where i made a few mistakes i believe, instead of researching xda developers forum thoroughly i went into TWRP and wiped cache, dalvik cache, factory reset, and unfortunately system (ROM) however i did not wiped the external storage so that still there. Also USB debugging was disabled on my kindle fire at the time i bricked the device.
What I tried to fix it: I tried to install and re install many different kindle fire drivers for windows on at least 4 different computers and operating systems ( XP, WIN7, WIN8 ) but my kindle fire would not be detected and adb would not work, also tried going trough guides on installing Android SDK and getting ADB working but now i know that i wont be able to get ADB working without having USB debugging enabled.
So i ended up with only one option Fastboot. I tried installing Ubuntu on one of the computers with soupkit but linux would not recognize kindle fire being connected, it would always say waiting for device, same thing would be if i log on to ubuntu from flash drive boot.
Also when i type # lsusb command in ubuntu command prompt it gives me all usb ports and connected devices but kindle fire does not get detected in any mode while my new kindle fire does get detected in ubuntu once connected.
When i get into fastboot mode and i type # fastboot getvar product every time i get < waiting for device >.
So that's about it, all the above i tried and re tried hoping to get it going but im either doomed or im just doing something wrong or missing something all the way which is possible. I would really appreciate anyone's help and feedback on this post and would really love to just try to figure this thing out.
Thank you.

Vito,
I am new and far from an expert, however, I just discovered if you have TWRP, there is an option to mount the sdcard space and copy files. Not sure about the version you have but give it a try:
- Connect USB to PC
- Boot on TWRP
- Mount sdcard
- copy ROM (make sure you use one that works with your TWRP version and whatever other software is there)
- install ROM
Like I said, far from expert, but I believe all you need is a ROM.

pokeys fire kit should sort it. im back in 2 hours. i can help you then
Sent from my Nexus 5 using Tapatalk

pm me when your online

shabuboy said:
Vito,
I am new and far from an expert, however, I just discovered if you have TWRP, there is an option to mount the sdcard space and copy files. Not sure about the version you have but give it a try:
- Connect USB to PC
- Boot on TWRP
- Mount sdcard
- copy ROM (make sure you use one that works with your TWRP version and whatever other software is there)
- install ROM
Like I said, far from expert, but I believe all you need is a ROM.
Click to expand...
Click to collapse
Thanks for replying, my TWRP version has that option to mount sdcard but unfortunately it does not work, if only it did

lovejoy777 said:
pokeys fire kit should sort it. im back in 2 hours. i can help you then
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Hey Lovejoy777, thanks for the help, I will send you PM.

it does not mount it? Or it does not show on Windows? If it is the Windows part, you probably need the drivers. I used Kindle Fire Utility v0.9.9.zip.
This also helped me after rooting my device.
http://forum.xda-developers.com/showthread.php?t=2308295
and sorry, this is where my expertise ends