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I had a weird problem...
I clean my screen regulary within few days, always with my t-shirt or screen cloth.But always when i breath hot air i get this bubbles, which I can feel under my nails but whitin a 2 seconds the screen comes back to normal, and I can't feel or see them until the screen is pretty dirty...
This bubbles must be from the fat on our fingers and sweat....
I tried with LCD cleaner spray and it didn't solve my problem even if I scratch it down with my nails, it can't go off...Pissed
Does anyone has similar problems?
woah dude!
If there hasn't been some kinda film/screen protector put on that you don't know about, I'd be returning that quick smart.
Well, i talked to SiMobil, which is working under vodafone here in Slovenia, and they said that this will probably look as my foult... :-(
I hope they'll help me, rather than returning it as working...
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
Exactly the same thing happened to me. No visible damage, but screen wont come on. LED is blinking blue and green.
Do you have any new updates regarding your phone problem?
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
try to point a light on the screen if you can see some cracks...
FYI: i dropped mine 3 times (all face down) and it survived ?
From about 3 ft...
also i have the tempered glass screen protector plus a fake spigen slim armor on it ?
Sent from from my LG-D855
LittleCannon said:
Exactly the same thing happened to me. No visible damage, but screen wont come on. LED is blinking blue and green.
Do you have any new updates regarding your phone problem?
Click to expand...
Click to collapse
The only new thing that I discovered was that the backlight is probably broken. I can see a very faint image of the LG boot logo and the carrier logo when the phone boots up, but it just hangs there and the LED keeps blinking till the battery runs out/is taken out so I don't know what else is up.
EpicChineseTime said:
try to point a light on the screen if you can see some cracks...
FYI: i dropped mine 3 times (all face down) and it survived ?
From about 3 ft...
also i have the tempered glass screen protector plus a fake spigen slim armor on it ?
Sent from from my LG-D855
Click to expand...
Click to collapse
No cracks at all. The only crack I had was on my tempered glass screen protector. I thought it was the actual screen, but I took it off and the screen was unscathed.
sonicspear64 said:
The only new thing that I discovered was that the backlight is probably broken. I can see a very faint image of the LG boot logo and the carrier logo when the phone boots up, but it just hangs there and the LED keeps blinking till the battery runs out/is taken out so I don't know what else is up.
No cracks at all. The only crack I had was on my tempered glass screen protector. I thought it was the actual screen, but I took it off and the screen was unscathed.
Click to expand...
Click to collapse
Did you manage to repair it?
sonicspear64 said:
So while walking downstairs to my basement, I tried to put my phone back into my pocket and it slipped and dropped on the hard floor. It dropped about 4 ft and it had a hard plastic case around it (one of the Korean model cases with the small section exposed though). The glass screen protector I had on it cracked, but the actual screen is fine. I tried turning the phone back on, but only the notification light comes on and it keeps blinking green and blue.
EDIT: So I guess the LCD is broken cause the digitizer is completely intact and there's no indication that the phone was even dropped. Usually its the other way around.....
Click to expand...
Click to collapse
Take it back to and tell them that the phone just stopped working. I'm sure they will fix it under warranty.
Sent from my LG Gangster 3
Small update!
I have just receive phone from warrany repair.
Apparently, motherboard was broken!!!!
LittleCannon said:
Small update!
I have just receive phone from warrany repair.
Apparently, motherboard was broken!!!!
Click to expand...
Click to collapse
Ive just dropped mine from sitting on the loo, 2 foot drop if that and again, wont turn the screen on led flashed blue/green omg, not having a good day after being late for work cos the car ran out of petrol while I was scraping the windows, then broke the key off in the lock for the shed, had to break into my shed only to find the petrol can was empty, defrosted my wife's car and went n got some petrol in the can, fitted the filler pipe to the can, on putting the petrol in the car the pipe snapped off so had to go hunting for another, now I've just dropped my sodding phone gurrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Ive just shined a light on it and it is on and working but screen is black without the torch, managed to turn brightness to full, no better.
Update, phone was deemed not repairable by my phone insurance through my bank so they sent me a brand new one yummy ?
Hello i received my HTC 10 yesterday and its great!
But!
There is a weird stain on it out of the box ,
It appears when i pass my fingers on it or when i breath near the screen , i used some alcohol to clean it but problen persists...
When i rub it with a microfiber cloth likei clean the of the screen it dissapears but later on it may reappear....
When i clean it you cant tell the difference no matter what you do
Here is picture
http://imgur.com/a/cL2Yy ????
Looks almost like some sort of adhesive. Is it on top of the glass or is it actually under it?
Sent from my HTC 10
That has to go back.
kanth1991 said:
Hello i received my HTC 10 yesterday and its great!
But!
There is a weird stain on it out of the box ,
It appears when i pass my fingers on it or when i breath near the screen , i used some alcohol to clean it but problen persists...
When i rub it with a microfiber cloth likei clean the of the screen it dissapears but later on it may reappear....
When i clean it you cant tell the difference no matter what you do
Here is picture
http://imgur.com/a/cL2Yy ????
Click to expand...
Click to collapse
Looks like some of the outer surface screen coatings have started to rub off. Definitely need to send it back for replacement.
Either adhesive that leaked out (if on the surface) or delamination (if under). Definitely get it replaced.
I cant exactly understand what it is... i cant get it replaced sadly , it look like its something on the outer surface of the panel but i cant understand if its some extra adhesive on Top or its some kind of Peel of in that spot...
Looks like adhesive as there is a drop also in the stain... tried with some alcohol but it wont go off...
Also if i take a cloth it gets cleaned and becomes smooth...but later on it may reappear , i think due to dust going on it..
kanth1991 said:
Hello i received my HTC 10 yesterday and its great!
But!
There is a weird stain on it out of the box ,
It appears when i pass my fingers on it or when i breath near the screen , i used some alcohol to clean it but problen persists...
When i rub it with a microfiber cloth likei clean the of the screen it dissapears but later on it may reappear....
When i clean it you cant tell the difference no matter what you do
Here is picture
http://imgur.com/a/cL2Yy ????
Click to expand...
Click to collapse
kanth1991 said:
I cant exactly understand what it is... i cant get it replaced sadly , it look like its something on the outer surface of the panel but i cant understand if its some extra adhesive on Top or its some kind of Peel of in that spot...
Looks like adhesive as there is a drop also in the stain... tried with some alcohol but it wont go off...
Also if i take a cloth it gets cleaned and becomes smooth...but later on it may reappear , i think due to dust going on it..
Click to expand...
Click to collapse
You already posted this in the OP...
Why can't you return it, may I ask?
andybones said:
You already posted this in the OP...
Why can't you return it, may I ask?
Click to expand...
Click to collapse
Cuz it first went home and 9 days later arrived at me because im a seaman and they sent it with joining Crew member....
DOA is for 7 days...
So i can only now repair it
So, people are starting to report that the oleophopic screen coating is wearing off on the S9, and mine definitely is doing the same. The entire middle section (used the most) looks gray and disgusting even after a couple minutes of use.
How's everyone else's screens (without a protector) doing? Any specific cleaning methods that have worked for you? I used a spray specifically for screens, but that's obviously not working the best...
Don't use one, never have since the S5, just use a soft cloth / t-shirt to clean mine, Gorilla Glass means you don't have to worry too much about scratching it unless you're careless
I've never used a screen protector and also just use a soft cloth. I don't remember ever getting a scratch on a phone screen with Gorilla glass.
Go into strong light and look at all the microscratches you'll have, always use a screen protector
BackDaws said:
Go into strong light and look at all the microscratches you'll have, always use a screen protector
Click to expand...
Click to collapse
None
BackDaws said:
Go into strong light and look at all the microscratches you'll have, always use a screen protector
Click to expand...
Click to collapse
Wrong, NONE. I've pulled out a couple of old Moto phones and there aren't any scratches on them either. I checked a couple of my wife's old phones that she throws in her purse and none on those either. I've actually got an old Moto E with my golf GPS app on it that I keep in my golf bag and it has no scratches either.
What about the issue with finger smudges becoming more and more apparent over time? It looks like the area I use my phone most is cloudy because the first swipe you make, already starts making a mark. Anyone else have this issue? Maybe my glass is just defective.
Nightwind Hawk said:
What about the issue with finger smudges becoming more and more apparent over time? It looks like the area I use my phone most is cloudy because the first swipe you make, already starts making a mark. Anyone else have this issue? Maybe my glass is just defective.
Click to expand...
Click to collapse
My screen returns to pristine factory condition once I've cleaned it
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
spart0n said:
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
Click to expand...
Click to collapse
Thanks mate. But im pretty sure these are tiny "holes" in the top layer of the display.
xflowy said:
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
I think that you have not been careful enough and somehow damaged your display. It's possible that you only damaged the oleophobic coating, and not the underlying glass (should be easy to tell by looking at the display when it's ON - do the pixels underneath the damage still work?).
There is no other explanation to this, at least not from the looks of it (since you talk about "a[sic] unevenness down" - implying not superficial stains, but serious damage). There are extremely rare instances where displays damage themselves ("spontaneous shatter") but that is another matter entirely and has nothing to do with your - apparent - circular damages (since those lead to the shatter of the entire tempered glass). I'd wager either fire or acid or something else destructive happened here, but only you can tell.
Fire damage leaves a distinctive mark
Gorilla Glas Victus has a 6-7 on Mohs scale of hardness, you can pick whatever might have been your problem:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Alcohol is bad for the phone's display because it'll heat up the display and the glue inside will lose its stickiness. This causes the display to fall out or some damages like this cause the display to burn inside and show like this!
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
danw_oz said:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
Click to expand...
Click to collapse
can u upload a photo of yours?
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
s3axel said:
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
Click to expand...
Click to collapse
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
I agree, as you never know what stuff is included in those sanitizers and of course alcoholic drinks may include sugar and other ingredients that could leave residue on the screen after drying out.
I always get pure isopropanol for cleaning purposes, this way I know it's safe to use
Quite a few people on r/GooglePixel have had the same issue upon release - it's been speculated that it's something to do with the oleophobic coating not adhering to the glass & is a manufacturing fault.
I would contact Google and see if they will replace the device for you as it will probably get worse over time.
it looks like your oleophobic coating has been removed. Can you post some different photos? Do you have another smartphone you can add to the photo? Your display looks very dull (but it could be the photo).
I recommend the toothpaste and micro fiber trick the other comment suggested. then grab some oleophobic spray and coat your screen again. It takes 2 or 3 coatings to get it even but it works well. Unfortunately coating isn't covered in Google's Official Warranty (it says its not on their website). There's a good oleophobic brand that many people use and they swear by it but I forget the name.
But I would get the display even and unform first before doing anything - maybe even using a polisher tool with a really soft brush. Someone did this on reddit on their 6 Pro a few months ago to remove scratches and it worked really well.
I would also try to get as many reddit and xda posts as you can and document them, then contact Google and see what they can do. Also maybe try going to your nearest UbreakIfixit - see what they say? They see hundreds of different phones a day. But there seems to be over 15 posts on reddit that shows the same type of "Spotting" or "blotches" that appear on the 6 / 6 Pro. Not sure what exactly is going on there but some have gotten their devices replaced if I remember correctly (but others were told to kick rocks by google support, so make sure you prepare yourself before calling).
xflowy said:
can u upload a photo of yours?
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
Click to expand...
Click to collapse
Sorry missed you asking this question, will need to find a camera to take the photo
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
Neither sanitizer nor alcohol belong on a display. If people damage their phones on purpose or through the sheer act of incompetence, Google is hardly at fault... a phones display should only be cleaned with a fine microfiber cloth - and if the display is too dirty, only a special display cleaner should be used. Even that however should never be DIRECTLY applied to the display, but only used on a microfiber cloth again, which is then used in a slightly wet state to clean the display.
Since I know people, and people do stuff like that (smashing glasses cleaning cloth drenched in alcohol, sanitizer or something like that onto their phones), it's hard to judge/evaluate these threads here. Often it just seems like something that can easily be caused by a user, and is probably not a hardware issue.
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
any update on this?
Alekos said:
any update on this?
Click to expand...
Click to collapse
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
xflowy said:
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
Click to expand...
Click to collapse
was wondering if you tried google support at all, just to see what they would say. there's other instances of "blotching" on reddit on the Google Pixel forum. Do you know how it might have happened now that its been a few more days>?
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
You have touch these screen with something containing parfum
Click to expand...
Click to collapse
Same issue. It was caused by dripping some salsa on the screen at a restaurant and didn't notice it right away. First time I've ever had anything like this happen to a phone screen.