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gmail help???

Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance

I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?

no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?

just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...

Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.

not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?

TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
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Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part

sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!

I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.

partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
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Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.

Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon

Im having the exact same problem!!

jaseandjess said:
Im having the exact same problem!!
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Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon

jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
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Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.

Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

Merge "Me" with Google Contact info

Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.

the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.

klownk said:
the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.
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Click to collapse
I don't think that's the same problem. My number in the "about device" setting is correct. The phone knows what the number is. This is purely a Samsung TouchWhiz contacts thing - they have a "Me" contact that is stored separately on the phone from your Google contacts. That contact does not sync with Google or any other service, and thus far, I have found no way to merge it with a sync'd contact, or tell it to use a specific contact as "me" rather than create the new listing. I did find that you could link the "me" contact with a Google+ profile, so that's what I finally ended up doing. I deleted myself out of contacts, put the information in my Google+ profile as private, and linked that to "me". I even talked to Samsung tech support about it, and was basically told it was working as intended.

Girrlkitty said:
Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.
Click to expand...
Click to collapse
anyone found a solution for this one?

neoyoli said:
anyone found a solution for this one?
Click to expand...
Click to collapse
So any1 knows is it possible ??

It won't sync either.
Sent from my SGH-T999 using Tapatalk

Yeah, I never did find a solution. It still irritates me occasionally.

New Year, same Problem
Hi guys,
I know this thread is a little old but I am having this problem now using the Google phone app on Android L / unofficial CM12.
Anyone have a solution for either merging a contact to the "me-account" or just getting the system to recognize the number on my sim? (Settings / About phone / Status / My phone number -> Unknown)
Have a good one

Ok I was having the same issue with my galaxy s5. I fixed it by going into "connections" entering into my Samsung account and editing my profile to include my phone number. G+ now syncs with "my info" without issue

[Q] Contacts Storage: Clear Data - Exactly what does this do?

Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!

Anybody have any information here??
Thanks.

Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.

yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!

I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!

This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Click to expand...
Click to collapse

"OK Google, call..." command not working

Hi
So while I playing around with Google Now, I decided to try calling someone from my Contacts through voice. To my surprise, the message "This action requires Device State and Content..." is displayed, implying that the phone doesn't support the command. Is this really a phone issue, or an android-related issue?

My money is on it being a "user" issue.

I believe you just need to give Google permission to access the contacts in your phone.

bigdfmartin said:
I believe you just need to give Google permission to access the contacts in your phone.
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Click to collapse
I've synced my contacts with my Google account and allowed Google to search through my contacts. Anything else I need to do?

As I recall, Google prompted me for the permissions the first time I asked it to make a call. It's been working ever since.

bigdfmartin said:
As I recall, Google prompted me for the permissions the first time I asked it to make a call. It's been working ever since.
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Click to collapse
Looks like you were right, tried again the other night, and the issue was solved: google asked for permission. Don't know what I did to get it to work though: all I did was access google settings, ticked and unticked some checkboxes under search and now, and for some reason, the command worked afterwards.