Silly sprint rep, go back to training - Sprint Samsung Galaxy Note II

Well I went pass a kiosk just to browse and ask some questions about the lte and he noticed I had a note 2, and this is what he said "did you know sprint was the only carrier to get the quad core note 2, the other carriers couldn't handle it" I literally felt the brain cell fall out of my head and that's sad considering I was a former rep, please tell this guy was just full of it and my lost brain cell is valid
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maybe he mixed up various bits of info about the note 2, us s3 and international s3.
Mistakes happen.
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I've had similar experiences with Sprint kiosk reps. He said my Epic 4g Touch was restarting because it had a single core processor and it was overloaded
Really it was because of the awful ICS upgrade that Sprint rolled out..

i hope you picked that brain cell....you may end up needing it later....

Pointless thread is pointless.
Thread closed.

Related

Sprint and Me

Ok, So I am incredibly unsatisfied with Sprint's service as of late. I purchased the Epic 4g Touch and experienced the dreaded "Loss Of Service" bug frequently. I was within my 14 day return limit so I went into the Visalia California Sprint Store to swap out for a different model (namely the Evo 3d which I traded in for the e4gt). I also signed 5 of my friends up with sprint as well and 2 of them got the e4gt and had the same exact issues. They convinced me to try a replacement and assured me that if it still experienced that bug I could return it within 14 days of receiving the replacement phone. The replacement phone was worse than the one I had originally and lost service every hour. I missed several calls from work leaving my employer under the impression I was angry and ignoring her and almost cost me my job. So I went in to the Visalia California store yet again to get a replacement model. I spoke with the same woman that convinced me to get the replacement model (She was also the manager) and she stated that the device was out of its 14 days since the FIRST device and that I couldn't get a different model (see what she did there?). So I went home and called Sprint off of another line and spent 4 hours total on hold. I hung up and called Sprint tech support and after running tests and walking me through updates and such the rep spoke with a manager on his end and concluded that I needed a different model of phone. He stated that he would note that down in the ticket and to go into the Visalia California store and they would give me a different model. So I went in to the store and spoke with the manager yet again. This time after reading the ticket she became rude and uncivil stating that the ticket says "customer needs to try a different model of phone" and that they didn't have to provide it for me and that even if it did, corporate cannot make them give me a different model. The whole time I was civil and polite but my frustration was building. I drove an hour to the Sprint store in Fresno only to find out that Visalia had to handle my case and that they could not even replace it with the same model. So I found a man on craigslist and traded it for a Nexus S 4g. I plan on paying out my contract asap and switching to Verizon. They know how to treat a customer.
/End rant/
Call account services, and speak with a manager. They should be able to escalate a claim. Or at least do something more for you.
Sent from my Nexus S 4G using Tapatalk
Account services was the first call I made. they would transfer and drop me. This literally happened 12 times.
Wow that's crazy. Sprint is actually really cool here and if there's notes on your account the corporate store will always honor what they tell you on the phone. They even replaced an Evo with a bad speaker that my buddy had bought at an "authorized retailer" AFTER his 30 days were up.
I'd fight them so hard on this. Look for any sites that rate local businesses and flame that chick like there's no tomorrow. Also threaten and follow up with a complaint to the BBB. You don't have to take that treatment from anyone.
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I already traded my phone to someone else so I doubt they will do anything for me.
But yeah I will report them. didn't have to deal with sh*t like this with the big red
Yeah probably a little late since you traded for a nexus. You could have at least sold the e4gt to pay the early termination fees and just left sprint.
Sent from my §ãM§ûñG GåLâXÿ §2 éPîç 4G TøùçH
So your not making the ics rom? Haha....
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jeffyv2 said:
So your not making the ics rom? Haha....
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Click to expand...
Click to collapse
Hahaha not for the e4gt that's for sure xD
And yeah I needed a working phone asap so at the time it seemed the best option. I can pay the fees I just refuse to. I tried to pull that card and they transferred me to a manager which i was conveniently disconnected from in the process.
Wait what the hell? Verizon and AT&T both limit your data now? WTF I cant do that God they are sooo lucky I need a phone. So I get a choice between sh*tty customer service and sh*tty cellphone service... I can't live in this world anymore
T-Mobile and Sprint have the best customer service IMO. But if T-Mobile is absorbed by AT&T... game over.
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Did u trade the epic touch and nexus s straight up?
Sent From My Evo Killer!!!
I know how to get unlimited data on att
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n00b1269 said:
I know how to get unlimited data on att
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Click to expand...
Click to collapse
Mind sharing?
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n00b1269 said:
I know how to get unlimited data on att
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Click to expand...
Click to collapse
But didn't they announce throttling after 2gigs of use? I know tmobile did already and god knows AT&T will not be outdone as far as giving people less for their money.
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Activate a new account with a 2g iPhone. Do the activation thru iTunes and select unlimited data, wait a week it so and switch your sim to the phone you want the unlimited data on and call care and update the imei .
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n00b1269 said:
Activate a new account with a 2g iPhone. Do the activation thru iTunes and select unlimited data, wait a week it so and switch your sim to the phone you want the unlimited data on and call care and update the imei .
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Click to expand...
Click to collapse
And that works? With no throttling etc
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Haven't got a report of any problem yet with it.
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n00b1269 said:
Haven't got a report of any problem yet with it.
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Click to expand...
Click to collapse
Sounds awesome. Thanks for sharing.
Sent From My Evo Killer!!!
I wish you luck. I switched from Verizon because the customer service for me was about equivalent to being at the license bureau.
I thought California required a 30 day "trial" period
timinator94 said:
Ok, So I am incredibly unsatisfied with Sprint's service as of late. I purchased the Epic 4g Touch and experienced the dreaded "Loss Of Service" bug frequently. I was within my 14 day return limit so I went into the Visalia California Sprint Store to swap out for a different model (namely the Evo 3d which I traded in for the e4gt). I also signed 5 of my friends up with sprint as well and 2 of them got the e4gt and had the same exact issues. They convinced me to try a replacement and assured me that if it still experienced that bug I could return it within 14 days of receiving the replacement phone. The replacement phone was worse than the one I had originally and lost service every hour. I missed several calls from work leaving my employer under the impression I was angry and ignoring her and almost cost me my job. So I went in to the Visalia California store yet again to get a replacement model. I spoke with the same woman that convinced me to get the replacement model (She was also the manager) and she stated that the device was out of its 14 days since the FIRST device and that I couldn't get a different model (see what she did there?). So I went home and called Sprint off of another line and spent 4 hours total on hold. I hung up and called Sprint tech support and after running tests and walking me through updates and such the rep spoke with a manager on his end and concluded that I needed a different model of phone. He stated that he would note that down in the ticket and to go into the Visalia California store and they would give me a different model. So I went in to the store and spoke with the manager yet again. This time after reading the ticket she became rude and uncivil stating that the ticket says "customer needs to try a different model of phone" and that they didn't have to provide it for me and that even if it did, corporate cannot make them give me a different model. The whole time I was civil and polite but my frustration was building. I drove an hour to the Sprint store in Fresno only to find out that Visalia had to handle my case and that they could not even replace it with the same model. So I found a man on craigslist and traded it for a Nexus S 4g. I plan on paying out my contract asap and switching to Verizon. They know how to treat a customer.
/End rant/
Click to expand...
Click to collapse
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Should i trade?

I love this phone i used to have an lg thrill from att but i hate att and lg.its been a week since i got the white ipic 4g i love it but sprint coverage sucks in my area should i change to verizon since they r offering 4 gb
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Yup get a iPhone
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Personally coverage is key. If your planning to get verizon, I would wait atleast another week to find out what new phones will be launching (MWC in spain)... Otherwise Nexus on verizon with sucky camera is the best choice at the moment...
Metalhead is regretting, a little, going to att and the 4s. He too had poor sprint coverage in his area. I don't know what to suggest. I can understand your frustration. IMO, the other companies are horrible. I've never been on any other carrier but sprint, so that's just my opinion, not based on any facts or personal experience. I don't gain or lose anything if you stay or go. I just hate to see it when sometimes people learn an expensive lesson that the grass isn't always greener on the other side of the fence. Then again, maybe a different carrier could benefit you. Good luck in your quest. Give sprint a call and tell them your situation. See if there's anything they can do to convince you to stay or fix your problem, if that's even possible.
I'm in the sane situation as u bro. Sprint sucks but luckily I have wifi at home. I'm just trying to wait as long as I can. I could go to Verizon and have lte in my area.
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I started a thread few days ago about leaving sprint for the same reason and I did. Went to t-mobile and tried it for 15 days. My first option was att thought based on the minutes and data I use. Chose t-mob because my step-daughter's b-friend works there. Long story short I am back to sprint. I did not like the service, nor the phone (GS2). Sprint GS2 is the best. I've been with sprint for almost 10 years now. I have WIfi at home and work and I am holding but if you are new and want to switch already I don't blame you. I checked Verizon and it looked so expensive I couldn't do it but if it works out for you go ahead. Sprint data sucks. I like their phones a lot though. Who knows maybe in the future I get mad again and change again but for now I am put. Best luck in your decision.
PS: just curious. Why you did not like att?
oscarthegrouch said:
Metalhead is regretting, a little, going to att and the 4s. He too had poor sprint coverage in his area. I don't know what to suggest. I can understand your frustration. IMO, the other companies are horrible. I've never been on any other carrier but sprint, so that's just my opinion, not based on any facts or personal experience. I don't gain or lose anything if you stay or go. I just hate to see it when sometimes people learn an expensive lesson that the grass isn't always greener on the other side of the fence. Then again, maybe a different carrier could benefit you. Good luck in your quest. Give sprint a call and tell them your situation. See if there's anything they can do to convince you to stay or fix your problem, if that's even possible.
Click to expand...
Click to collapse
I made the mistake of going to AT&T for about 6 months one time. Worst decision I ever made. I kept getting bills that were too damn big, with AT&T unable to explain to me why this was. I ended up breaking contract and paying about $700 more than I thought I should have owed. I considered it a good deal, just to get away from those fine fellows. (Not the words I wanted to use, but this is a family forum )
I've dealt with ATT in the past, I'll never do business with them again.
Left Sprint a couple of days ago and switched to Verizon and got the Galaxy Nexus. I was a Sprint customer for 15 years...
I am going to write a review of the 2 phones and also compare the service and what you get for your money when I have some more time.
Just a little fact, I have yet to turn on LTE with Verizon except to check it's download and upload speeds. I leave 3G on and have been able to do everything I need to do without a problem. Remember those days with Sprint!
Anyway, you have 14 days where ever you go and can always come back.....
If you have any questions just let me know.
I'm honestly willing to give Sprint another 2 years. They are working hard on coverage and upgrades. They are trying their best.
Flash to another carrier!!!
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I didnt like att because they reduced my data speeds after i used 2 gb for 4 consecutive months
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Asurion..

Ok sorry if I double post this. Tapatalk has horrible cache issues.
Anyways.. long story short.. everyone should buy a good case for their phone. Asurion has the optimus g on back order.
One of my customers comes in the other day after only owning the phone for 2 days with a busted screen. At this point its DBR (damaged beyond repair) and the only other choice he had was to file an asurion claim. He decides to call himself first and the ***** told him to accept the galaxy nexus instead of replacing the optimus g. He hung up furious. So I called back using my store ID and got a different lady. She told me the optimus g is on back order. She said they would replace his optimus g for the galaxy nexus but when the optimus g is available he will be unable to exchange for the optimus G. That pissed me off. They refused to place him on a waiting list and said the galaxy nexus was equivalent to the optimus G and was his only option.
Luckily my regional manager happened to be present and he was happy to exchange the device in store. We had to ship one from another location.
Point is. **** asurion. Buy a case. A good one.
The gnex, a equivalent device?!
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At least its not another thread about jellybean or the such
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What else do you expect them to do when the best phone is out of stock? The only option is to offer a downgrade if it's on back order.
I don't think so. There is another quad core phone at Sprint called the Note 2.
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They tried to offer me an S3, i told them to shove it. If i wanted an s3 I'd have bought one to begin with
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The Sprint store tried to offer me an s3 once too. They didn't have the OG. I said I would take the Note. They said no. I couldn't understand it. My phone broke. I had insurance. I can't see me taking a broke Taurus to a dealership and them offering me a Focus. The best thing is that this time last year the Galaxy Nexus was the pinnacle of phones. Now it isn't even in the running.
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tsdeaton said:
Ok sorry if I double post this. Tapatalk has horrible cache issues.
Anyways.. long story short.. everyone should buy a good case for their phone. Asurion has the optimus g on back order.
One of my customers comes in the other day after only owning the phone for 2 days with a busted screen. At this point its DBR (damaged beyond repair) and the only other choice he had was to file an asurion claim. He decides to call himself first and the ***** told him to accept the galaxy nexus instead of replacing the optimus g. He hung up furious. So I called back using my store ID and got a different lady. She told me the optimus g is on back order. She said they would replace his optimus g for the galaxy nexus but when the optimus g is available he will be unable to exchange for the optimus G. That pissed me off. They refused to place him on a waiting list and said the galaxy nexus was equivalent to the optimus G and was his only option.
Luckily my regional manager happened to be present and he was happy to exchange the device in store. We had to ship one from another location.
Point is. **** asurion. Buy a case. A good one.
The gnex, a equivalent device?!
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Click to expand...
Click to collapse
Agree with the "buy a case comment" 100%
This is one of the reasons that SquareTrade made me so happy with my wife's phone. Admittedly they tried to get me to take a phone that they had no business offering (An Epic Touch 4G??? Please). I told them to not be ridiculous, in those exact words as a matter of fact, so they sent a manager out and he purchased an OG same day from a local retailer. They shipped it to me overnight and waived my deductible because they didn't have the phone in stock.
That said, while SquareTrade did right by me, none of this would have happened if I had just bought my wife some indestructible case from the get go.
Yea we had a similar issue with squaretrade and the optimus g. The "equivalent" was a evo 4g lte or a galaxy S II. Though they ended up ordering a brand new one through amazon wireless.
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One of the most disappointing things about this is alot of people don't really know what they are doing to themselves when they don't know the difference between an OG and a Gnex, so they trust Sprint or Asurion, and take the downgrade, and are thus stuck with an old phone for the contract length. I paid for this phone, and the I'm not taking anything less. And just because their definition of "equal" is idiotic, doesn't mean I should have to suffer so they can save a couple bucks.
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Read an article elsewhere..a lady claimed in the comment section that a sprint rep told her that LG wasn't making the phone anymore..there were many comments to the contrary
Is it possible there doing away with the cdma/sprint version?
t1vengeful said:
Read an article elsewhere..a lady claimed in the comment section that a sprint rep told her that LG wasn't making the phone anymore..there were many comments to the contrary
Is it possible there doing away with the cdma/sprint version?
Click to expand...
Click to collapse
I would hope not. Its the highest selling phone at my store. They kept the viper for such a long time and still continue to carry it even though we've only sold maybe 10 the entire last year..
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outerpip said:
One of the most disappointing things about this is alot of people don't really know what they are doing to themselves when they don't know the difference between an OG and a Gnex, so they trust Sprint or Asurion, and take the downgrade, and are thus stuck with an old phone for the contract length. I paid for this phone, and the I'm not taking anything less. And just because their definition of "equal" is idiotic, doesn't mean I should have to suffer so they can save a couple bucks.
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Click to expand...
Click to collapse
This is an interesting point. How does an insurance provider determine "equality" in a handset. Anybody with half a brain should be able to look at specs and see inequalities. Dual core is less than quad core. 1.2 ghz is less than 1.5 ghz. 1 GB RAM is less than 2 GB RAM. 1750 mAh battery is less than 2100 mAh.
I get that some specs are a little more difficult. AMOLED v LCD, dpi, CPU/GPU/Chipset specs etc... but sooner or later they are going to get themselves in trouble for even offering these phones because people are going to accept these less than stellar, older phones and be very disappointed in the lack of performance they are providing. Can anyone else see a legal scenario arising from this? It's bait and switch and that's a bad precedent to be setting.
I am so grateful that I handle this in my home because my wife would have taken that ET4G SquareTrade offered.
Xiutehcuhtli said:
This is an interesting point. How does an insurance provider determine "equality" in a handset. Anybody with half a brain should be able to look at specs and see inequalities. Dual core is less than quad core. 1.2 ghz is less than 1.5 ghz. 1 GB RAM is less than 2 GB RAM. 1750 mAh battery is less than 2100 mAh.
I get that some specs are a little more difficult. AMOLED v LCD, dpi, CPU/GPU/Chipset specs etc... but sooner or later they are going to get themselves in trouble for even offering these phones because people are going to accept these less than stellar, older phones and be very disappointed in the lack of performance they are providing. Can anyone else see a legal scenario arising from this? It's bait and switch and that's a bad precedent to be setting.
I am so grateful that I handle this in my home because my wife would have taken that ET4G SquareTrade offered.
Click to expand...
Click to collapse
In my 4 years at Sprint, I have had my fair share with Asurion but let me say this isn't the first time they've done this.
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_Epic said:
In my 4 years at Sprint, I have had my fair share with Asurion but let me say this isn't the first time they've done this.
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Click to expand...
Click to collapse
I don't doubt that, but they really are setting themselves up for some type of class action lawsuit, in my opinion. One customer is going to get pissed and then hundreds of customers will get invited into the legal action. Its bad business.
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_Epic said:
In my 4 years at Sprint, I have had my fair share with Asurion but let me say this isn't the first time they've done this.
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Click to expand...
Click to collapse
heard that , I hate dealing with assurion with the customers in store because when assurion pisses the customer off, they have me to yell at face to face
Evolutionmods said:
heard that , I hate dealing with assurion with the customers in store because when assurion pisses the customer off, they have me to yell at face to face
Click to expand...
Click to collapse
I hardly will handle Asurion claims with customers anymore unless I know them. Because Asurion pisses them off everytime and they yell at me like it was my fault.
Just so everyone knows, I broke my screen, and asurion is STILL claiming the LGOG is on back order. To make matters worse they offered me the Note 2, i guess they thought I'd say I didnt want it cause when I accepted it they told me that too was on back order and offered me a gs3. They've got some pair of balls.... Ive contacted the BBB and I am doing research into getting a class action lawsuit against the company
Enzopreme said:
Just so everyone knows, I broke my screen, and asurion is STILL claiming the LGOG is on back order. To make matters worse they offered me the Note 2, i guess they thought I'd say I didnt want it cause when I accepted it they told me that too was on back order and offered me a gs3. They've got some pair of balls.... Ive contacted the BBB and I am doing research into getting a class action lawsuit against the company
Click to expand...
Click to collapse
Its been done so many times. Never heard any outcomes though.
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Didn't hear it from me
Equivalent "level" devices (entry, mid, flagship) released around the same time as the device in question. (GS3, Galaxy Nexus and Evo LTE. iPhone doesn't count)
Same class of device as the device in question. LGOG is classed as "phone" where the Note 2 is in that weird phone/tablet area so not the same class.
Yea I had a similar experience with Square trade where their equivalent device was a Galaxy S II and I had none of that but at least they have the ability to order a new one off of Amazon where asurion basically tells you to screw yourself :/ That is one of the main reasons we stopped selling asurion for our carriers and got ST because we got tired of customers yelling at us for something we didn't do and something the carriers didn't pay us for anyways!
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please I need help

I bought my Samsung galaxy s4 tmobile a month ago from a guy on Craigslist , the phone was sealed and I opened it put my simple mobile in it and it worked perfectly ,until 10 days ago all of the sudden the phone stopped making calls ,texts , or any 4g activity , I put my sim card in another phone and it worked , i tried couple sim cards in the galaxy , none of them did work , I called t mobile and the said the guy who bought the phone didn't make any further payments and we blocked the phone , Does that means the phone is a bad IMEI # ?? and if it is what should I do to put the phone back to work , please I need help.
I'm really sorry, but you're kind of screwed man. Don't trust craigslist.
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Call the local police. You were purposely defrauded. Won't get you any money, but it may stop the perp from scamming someone else.
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Gunkk said:
Call the local police. You were purposely defrauded. Won't get you any money, but it may stop the perp from scamming someone else.
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Click to expand...
Click to collapse
This.
The guy bought the phone for $99 down and then bailed on payments to T Mobile then sold it to you for however much you paid.
However, T Mobile probably knows who he is because he probably paid with a credit card or something. And if he was really dumb he had you meet him at his house so you can tell the cops where he lives.
Edit: That sucks mate I would talk to tmobile work something out
Unrooted Samsung Galaxy S4 Up and Running
Rooted Mytouch 4G Slide retired
Rooted T-Mobile Sidekick Touch Obliterated
Rooted Mytouch 3G Slide Lost
Rooted T-Mobile G1 Dead
This entire thread contains things that should not be discussed on XDA.
Remember guys, there is no proof that the OP,s story is legit. There is no proof it isn't either, but this is why we won,t just give out info on how to change IMEI's here, otherwise every phone thief would come here with some story about why a bad IMEI isn't his fault and get help to fix it.
And the scamming insurance companies suggestion, really? Moral or not (and its not) that's a felony offense.
Sent from your phone. You should be careful where you leave that thing.
Same thing happened with my htc one but thank goodness I got it from eBay so eBay buyer protection kicked in however, I think I'm going to stick to buying phones from swappa.com and request receipts
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Thread cleaned
XDA is not a place to discuss fraud or piracy, period. Do not do it here or anywhere in these threads.
I am going to give you all the benefit of the doubt and keep this thread open for now. Keep all future discussion above board.
Sorry mate forgot about that rule ill edit my post....
Unrooted Samsung Galaxy S4 Up and Running
Rooted Mytouch 4G Slide retired
Rooted T-Mobile Sidekick Touch Obliterated
Rooted Mytouch 3G Slide Lost
Rooted T-Mobile G1 Dead
Questions and help issues go in Q&A and Help section
Thread moved

Sprint's getting more money to buy the greatest

http://www.androidcentral.com/sprint-securing-50-billion-funding-2-banks-t-mobile-purchase
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So they spend $50 billion to buy T-Mobile, then what money are they gonna have to do anything after that? Capitalism at its finest
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Softbank has DEEP pockets. They're just using the AMERICAN name of Sprint for the transaction. Softbank wants them to expand their US market and become the #2 carrier in the WORLD.
I hope this doesn't happen. T Mobile could lose some of its cool services, should the new company decide to phase them out.
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An article I read not too long ago says the talks are only for buying baseband frequencies off of t-mobile. Basically, I think sprint thinks it will be cheaper to buy already implemented 4g instead of doing it themselves. That is one of the reasons I left sprint. Promised me 4g 3 years ago, and still nothing around here.
Sent from any phone that isn't made by Apple.
50 billion is a whole lot of money!!!
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Good Point here from the article -- Even if it were to secure the huge funding to buy T-Mobile, we have to think such consolidation in the wireless industry would be viewed as detrimental to consumer choice by the FCC and SEC alike. --
Hopefully if it happens they offer some incentives to keep current customers who originally left from Sprint to go to Tmobile in the first place, like myself. If not, its just going to be the same thing as has been going on for years, lots of people havent been to happy with Sprint for awhile now, i mean they arent horrible but TMOBILE for me has been 10x better and ive still got a year left on my contract, so idk. Thanks for the update OP
I used to be with Tmobile years ago before I switched to Sprint. It was one of the worst decisions I have ever made. I live in Orlando Florida and their 3G network here is absolutey horrible. Some places it works fine, others it takes 10 minutes to load a simple text only news article. The 4GLTE network is growing but it's spotty and definitely does not penetrate buildings well at all. I've had so many calls with their tech support and have heard countless lies and excuses. I pretty much have just been giving Sprint free money for the past couple years. They don't care. So I took advantage of the ETF program Tmobile has and went back. Now my phone actually works!! I have even convinced 6 other people to do the same and they are all happy with the savings and improved network. It seems that Sprint knows it may be passed up my Tmobile soon and instead of improving their service, they will just buy up their competition. I'm pretty sure it won't go through, at least I pray it won't.
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Sprint can "secure" all the funding in the world, but there's almost no chance in hell this anti-competitive merger will be allowed to happen.
I hope this does not happen. In Florida..Sprint ....well....sucks!
And look what happened to Nextel when Sprint bought them.....:thumbdown:
zmore said:
Sprint can "secure" all the funding in the world, but there's almost no chance in hell this anti-competitive merger will be allowed to happen.
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Click to collapse
That's what folks said about the American<>US Airways merger. There are now three network airlines in the U.S. Three wireless providers (VZW, AT&T, T-Mobile<>Sprint) of similar scale will do more for competition in the long run than two massive carriers and two without the resources to continue to invest to remain competitive. Capital investment is a percentage of GOP and neither Sprint or T-Mobile is generating enough profit because of their scale to every compete over the long haul with VZW and AT&T.
As much as I despise Sprint, this makes more sense than the possibly ATT monopoly that could have happened.
sonofshade said:
I used to be with Tmobile years ago before I switched to Sprint. It was one of the worst decisions I have ever made. I live in Orlando Florida and their 3G network here is absolutey horrible. Some places it works fine, others it takes 10 minutes to load a simple text only news article. The 4GLTE network is growing but it's spotty and definitely does not penetrate buildings well at all. I've had so many calls with their tech support and have heard countless lies and excuses. I pretty much have just been giving Sprint free money for the past couple years. They don't care. So I took advantage of the ETF program Tmobile has and went back. Now my phone actually works!! I have even convinced 6 other people to do the same and they are all happy with the savings and improved network. It seems that Sprint knows it may be passed up my Tmobile soon and instead of improving their service, they will just buy up their competition. I'm pretty sure it won't go through, at least I pray it won't.
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I live Orlando to and you're absolutely right Sprint service suck. I took the Tmobile offer and jumped and I was completely surprised with the speed I was getting and how far behind Sprint really is.
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T-Mobile really can't catch a break can they? They are finally doing well and Sprint is so threatened. I just don't understand why the weaker struggling carrier is wanting to buy T-Mobile. If any of the T-Mobile executives support this or go through with this, I wish T-Mobile to go under. If T-Mobile stays far away from Sprint, then they will continue to be successful.
If a deal does go through, we can only hope its fails so T-Mobile again gets a nice break up fee.
If it happens it happens. We can only hope they take the good things from each company and mesh them into one.
I do find it odd however that sprint has announced wifi calling as of late. I also left sprint for t mobile. I am impressed big time in the difference, and absolutely love the Wi-Fi calling feature.
However, if the 2 merge, you need to remember that frequencies will be doubled in coverage, not cut back.
Positives and negatives, but myself, I am just hoping T-Mobile gets the bands they want from Verizon, and get bigger and better.
Sent from any phone that isn't made by Apple.

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