Related
I'd like your opinion on this. Today I had my phone mostly at silent and the display was off most of the time, I was attending a workshop and pretty much did nothing with the phone. Before starting, it had 100% battery but when I came back it had dropped to 63%.
Not only that, it also used 3MB of B/W today over the cellular network(Using netcounter for this). For the B/W I got 1 e-mail account set to sync contacts and e-mail as the items arrive(Push mail) in HTC Mail. Now until a few minutes ago it was also syncing News, stocks and weather under HTC's default settings.
I have VillainRom with 17_2 baseband, the phone is pretty much new and the battery is calibrated.
Note : I'm mostly talking about a period of 8 hours.
OK I flashed LeeDroid ROM and 30_2 radio. I also tried to re-calibrate the battery, but it seems it was calibrated since after removing the phone from charger, shutting it down and plugging it back in it immediately went green.
Now I got one gmail account which has nothing to sync, one exchange activesync account set to sync as mail arrives(push) as well as contacts, one HTC Facebook account set to sync every 2 hours, weather to sync every 3 hours and that too only of my location(I removed other cities). I also got Nimbuzz running and Wi-Fi sleep policy is set to "never", brightness is automatic. Hopefully this'll keep my battery happy.
Lets see how it goes, I plugged it out 1 hour ago(It was at 100%), now it is at 92% although I believe the 90-100% span is kind of delicate and runs out quickly. Not to mention that I also browsed for a few minutes.
Totally agree on the randomness of the battery even when charged. Some days I have a wifi surf whilst having my morning poo for 5 mins and I'm down to low 90's/high 80's. Today I'm still on 99%. My poo lengths don't change much so something flaky is going on.
joebongo said:
Totally agree on the randomness of the battery even when charged. Some days I have a wifi surf whilst having my morning poo for 5 mins and I'm down to low 90's/high 80's. Today I'm still on 99%. My poo lengths don't change much so something flaky is going on.
Click to expand...
Click to collapse
Heh, I know what you mean.
Its been a bit more than 4 hours and I've had a few calls, browsed the web a bit and read 5 mails and send/received 4 texts. Nimbuzz has been on constantly along with the Wi-Fi and I'm having 82% battery. Seems OK considering the usage.
The problem is that the phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - all of the correct icons are showing up so it looks like it is ringing, but it is not ringing either at my phone or at the person i am calling.
The problem is cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left.
This happens only when the battery is at about 40%, but not always - just occasionally and rarely. It happened today for the first time in a few months; it also happened a few times, a few months ago.
I would think that at 40% battery there should be no battery charge related problems? 40% should be plenty to run the phone?
Any ideas? I am going to return it to the store and ask about this, but i would like to have some more info to go on, if any is available.
TIA,
Mick
mdawdy said:
... This happens only when the battery is at about 40%, but not always - just occasionally and rarely. It happened today for the first time in a few months; it also happened a few times, a few months ago ...
Click to expand...
Click to collapse
Update: It may very well be happening more often than i thought. I do not get a lot of calls, certainly not every day, so it could be quite consistent and i may not have noticed. For the next while i'll let it run down every other day and check.
It happened today. I just decided arbitrarily to check. Battery at ~35%. I phoned to check if i had any messages. Everything looked normal as i said in my original post, but it did not ring and did not connect.
Before re-starting i checked to see if Mobile Data was working. It was not. After re-start both Mobile Data and the Phone were working.
I am wondering what is the technical significance to the Phone problem of the Mobile Data also not working? They must be somehow related in the hardware or software structure of the phone.
I got my phone back today. On the report it says ...
Complaint
#1[]C56-no service
phone antenna cutting out intermittently
Symptom code C56
Work performed
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
Repair code 202
I'll see if it happens again or not over the next few days and report back. To me it sounds like they did nothing to the physical components of the phone, just flashed/installed/configured the various software components.
Mick
Here we are, exactly one week later, and the phone failed in exactly the same way. So the "repair" process they applied did not work. I'll be returning it to the Rogers store today and will report back here with the results.
I may have the solution to this problem of network drops now, finally. I took it back to the Rogers store where i bought it. This time there was a more knowledgeable guy there. He took one look at the screen and said "I know exactly what is the problem". What he noticed was that the LTE notification was not showing. This city is an LTE hot spot. The phone should connect with LTE virtually anywhere, anytime. He said it is not the phone at all, but that there is a "switch" that needs to be reset for my account; something to do with the SIM card. After a couple of phone calls he returned the phone and said that it is fixed.
Time will tell. I'll post again.
Mick
False alarm. The fix made it worse. Now it not only drops network connections, but also drains 50% of the battery over the course of one day with very little use. Used to drain 20%.
Mick
Just reporting that the so-called knowledgeable guy was incorrect. Still dropping the networks. I went back and he was incorrect again as he believed that you had to have Mobile Data enabled to make/receive calls. Oh well, he was doing his best. Got thru today so far with no dropouts, and battery drain returned to normal ~20% loss for the day. Will see what happens overnight and tomorrow.
Getting kind of tired of having an unreliable device. Hope this gets settled soon. I'll be back to him as soon as it drops out again.
Mick
I really do wish some of the more technical guys on this forum would take an interest in this perplexing problem.
Here is a summary of this problem and of the work done by the official repair center, the results, and finally at the end a couple of questions ...
Here is a description of the technical problem with the phone ...
1. The phone will work normally for an indeterminate time period, perhaps a few hours or maybe a week or so. Then it will malfunction as follows -
2. Signal strength is tiny. The phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - it visually appears to be calling as the active icon is on the screen and the message says "dialing". There is no dialing sound. It never connects, it eventually gives up.
3. Mobile Data is not working. With Mobile Data enabled there is no icon on the notification bar. Google search and PlayStore do not run.
4. Wi-Fi is working. The icon is on the notification bar when it is enabled. Google Search and PlayStore work with Wi-Fi.
5. The problem is temporarily cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left. Then eventually the problem re-occurs.
When i sent phone back the first time this is what they did ...
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
When i sent it back the second time this is what they did ...
[051]-No trouble found
;RF Calibration performed to enhance RX/TX performance and network connectivity. Passed RF compliance test to meet manufacturer soecifications. Adjusted battery level to optimize power usage
When i sent it back the third time they did exactly the same as the second time. The phone is now working better as i will explain, but it has not been long enough to confirm if the real problem is solved.
I have set up the CleanMaster [CM] and BatteryDoctor [BD] Apps. I have turned off any automatic options in both. I make only light use of the phone - a few calls per day, maybe one Google search, nothing else. I run the 1 Tap Boost CM Widget and the Save Power BD Widget after each use of the phone.
I also have installed NoWallpaper [saves a wee bit of battery power], SmoothCalendar [very nice and very useful] and one of the Clock Apps [with a useful 1 x 2 Widget].
I have not yet disabled the 50+ Apps that CleanMaster reports as harmless to disable as my phone is still under warranty and has this issue that the service people have not yet been able to resolve. But i will be doing that and i highly recommend it to others.
I have had the phone back from the 3rd repair for 6 days now. I am leaving it powered on overnight. At the end of the first day battery = 89%, second day 74%, 3rd day 55%, 4th day 46%, 5th day 31%. That is 5 days of light use. Was 23% this morning so i re-charged it to 100%. I'm happy with 5 days of light use.
I do not have written notes on the previous battery performance. But from memory it used more than 20% the first day, at least an additional 30% the second day. There was not enough to trust it for the third day as it lost more overnight. I was running BD and CM, using the CM Widget but not the BD Widget.
I am wondering when the phone will fail again. I'll post again when that happens as i feel certain that it will. But i secretly hope it will not
So, finally, here are my two questions ...
What is the actual, presumably hardware, problem with the phone that they are not able to find?
What did they do to improve the battery performance so dramatically? Did they for example lower the CPU clock rate?
mdawdy said:
I really do wish some of the more technical guys on this forum would take an interest in this perplexing problem.
Here is a summary of this problem and of the work done by the official repair center, the results, and finally at the end a couple of questions ...
Here is a description of the technical problem with the phone ...
1. The phone will work normally for an indeterminate time period, perhaps a few hours or maybe a week or so. Then it will malfunction as follows -
2. Signal strength is tiny. The phone will not ring for either incoming or outgoing calls. Someone phoning me gets no rings, it goes immediately to voice mail. When i try to call out the screen looks perfectly normal - it visually appears to be calling as the active icon is on the screen and the message says "dialing". There is no dialing sound. It never connects, it eventually gives up.
3. Mobile Data is not working. With Mobile Data enabled there is no icon on the notification bar. Google search and PlayStore do not run.
4. Wi-Fi is working. The icon is on the notification bar when it is enabled. Google Search and PlayStore work with Wi-Fi.
5. The problem is temporarily cured by restarting the phone. Only after i restart the phone do i get notification about any messages that were left. Then eventually the problem re-occurs.
When i sent phone back the first time this is what they did ...
[202]-Full sw upgrade & phone reset
;sw re-flashed then rebuild to factory default
When i sent it back the second time this is what they did ...
[051]-No trouble found
;RF Calibration performed to enhance RX/TX performance and network connectivity. Passed RF compliance test to meet manufacturer soecifications. Adjusted battery level to optimize power usage
When i sent it back the third time they did exactly the same as the second time. The phone is now working better as i will explain, but it has not been long enough to confirm if the real problem is solved.
I have set up the CleanMaster [CM] and BatteryDoctor [BD] Apps. I have turned off any automatic options in both. I make only light use of the phone - a few calls per day, maybe one Google search, nothing else. I run the 1 Tap Boost CM Widget and the Save Power BD Widget after each use of the phone.
I also have installed NoWallpaper [saves a wee bit of battery power], SmoothCalendar [very nice and very useful] and one of the Clock Apps [with a useful 1 x 2 Widget].
I have not yet disabled the 50+ Apps that CleanMaster reports as harmless to disable as my phone is still under warranty and has this issue that the service people have not yet been able to resolve. But i will be doing that and i highly recommend it to others.
I have had the phone back from the 3rd repair for 6 days now. I am leaving it powered on overnight. At the end of the first day battery = 89%, second day 74%, 3rd day 55%, 4th day 46%, 5th day 31%. That is 5 days of light use. Was 23% this morning so i re-charged it to 100%. I'm happy with 5 days of light use.
I do not have written notes on the previous battery performance. But from memory it used more than 20% the first day, at least an additional 30% the second day. There was not enough to trust it for the third day as it lost more overnight. I was running BD and CM, using the CM Widget but not the BD Widget.
I am wondering when the phone will fail again. I'll post again when that happens as i feel certain that it will. But i secretly hope it will not
So, finally, here are my two questions ...
What is the actual, presumably hardware, problem with the phone that they are not able to find?
What did they do to improve the battery performance so dramatically? Did they for example lower the CPU clock rate?
Click to expand...
Click to collapse
Based upon your post, should my daughter stay away from this phone. She has a G2 right now.
alhadee12 said:
Based upon your post, should my daughter stay away from this phone. She has a G2 right now.
Click to expand...
Click to collapse
I have posted about this problem on four S4 mini forums and on one S forum. No one has ever seen or heard of this problem. It is clear that my phone is the only one with this problem.
mdawdy said:
I have posted about this problem on four S4 mini forums and on one S forum. No one has ever seen or heard of this problem. It is clear that my phone is the only one with this problem.
Click to expand...
Click to collapse
Thanks fort the response, i told her not to get the phone.
Well, it gets worse. The phone messed up today same as before. A bit more than two weeks after the "repair". I was at home in one of the strongest signal areas. Would not receive or make calls or use mobile data. So back to the Rogers store. By the time i got there it had started working again so i could not demonstrate the problem. Also used a lot of battery power today, about 40% with light usage compared to 15% or less per day for the past two weeks.
What the counter guy at the Rogers store said is that there is nothing wrong with the phone, that all cell phones do this, and that i should adjust my expectations.
Here's another ConnectionChecker app. This one attempts to reconnect ...
https://play.google.com/store/apps/details?id=net.jeremychase.ConnectionChecker
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
Click to expand...
Click to collapse
Since you are fairly new here in terms of posts, why not update your profile with at least your location and carrier. We don't need your exact GPS coordinates, but knowing what city/country you live in and which carrier you are using can be very helpful in diagnosing your problem. Others in your area may also chime in with their experiences if they see you are close by. If you are on an MVNO, then state exactly which one. To start with, how many APN's do you have for your carrier and have you tested any other than the default? Verify your APN settings with your carrier's web site, and fill in any that are blank or wrong. Was your SIM from your last phone, or did you get a new SIM from your carrier provisioned for your Pixel? You should not have to tweak your phone at all for the issues you are describing. Just some thoughts. Cheers.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
Click to expand...
Click to collapse
I have the same issues. I just ordered mine from Google, unlocked.
Sim from Sprint, updated PRL. Doesn't matter.
Sometimes I don't get notifications from my "battery charged" app.
It is frustrating. I don't know the fix, and I haven't mentioned it here either.
What seems to work so far is disabling deep/light idle via adb:
$ adb shell dumpsys deviceidle disable
Deep idle mode disabled
Light idle mode disabled
Click to expand...
Click to collapse
This will be lost on reboot
scrap that, it's not working either way. Don't know what to do, it's unusable that way. Kinda need fast notifications for business
I have the same problem, but, only with certain apps. I'm on Verizon in St Louis, USA. I'm currently on Q beta, but, this happened on Pie at least since the start of this year.
Messages does this the worst. I'll get the message on the web app sometimes a couple minutes before it pops up on my phone. A REALLY funny one, when connected to my SUV via Bluetooth, a message will popup on its screen several seconds, sometimes more before it does on my phone. So, to me it seems like the phone is getting them right away, but doesn't send the notification immediately?
Now, Outlook on my phone I get them before they show on my work computer. So, thankfully I'm not getting delayed work emails, that could be bad considering I'm a sys admin.
I've noticed with some others, like Facebook or whatever, that if I wake up my phone, unlock it, or another notification comes in, all of a sudden I'll get some for those if there are any. In checking FB it's definitely a late notification.
I just turned off adaptive battery yesterday for other reasons, that hasn't helped. I wonder if it's one of the battery settings though that are somehow affecting it. Like the optimization for example. I don't know. It's REALLY annoying though. This plus the Bluetooth problems that Google can't seem to fix (but no other phone that I know about has these problems), I'm really starting to get pushed away here. If it weren't for day one updates, the camera, and things like that, I'd consider jumping ship...
If anyone figures this out, let me know! I'll keep digging too.
disable adaptive battery + exempt apps from battery optimization
virtyx said:
disable adaptive battery + exempt apps from battery optimization
Click to expand...
Click to collapse
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
ryzion said:
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
Click to expand...
Click to collapse
I noticed this for the first week after a clean flash then went back to normal
Might have something to do with the new battery management
So, I've been paying more attention to this, and, I've noticed something. Every time a notification doesn't come through, even though it pops up on my watch or my car, the tap to wake doesn't work. I wonder if the screen just isn't waking up for some reason? I'm not sure how that's controlled, so I don't know how one would fix it though.
Just wondering if anyone has figured this out. It is beyond ridiculous to have to wake up my phone in order for for a notification to come though. I am noticing this mostly with Gvoice and Gmail. My most frequently used and important apps. Connected to wifi 99% of the time as coverage is terrible in my area. All battery optimization is turned off. Also, it is intermittent. Most times things come through fine. For example. I woke up in the middle of the night and looked at my phone and I Gvoice message went off as soon as I woke it up. In this case the message was coincidentally sent right then, but that is the same behavior I have been experiencing when a message is delayed. Phone and watch are quiet, wake phone, suddenly my watch and phone go off with one or more notifications from one or more apps.
The one thing I have noticed is that push notifications get effed up for certain apps and I have to turn off app notifications, fully close app/clear cache, re-enable notifications and turn the app back on/reboot.
Hello everybody,
sorry to bother this community, but I have a weird issue with the phone. My nephew gave me the Motorola G7 Play and when I am under any wifi (tried many) I do not received any notification. This does not happen immediately, but after the screen remains off for at least 30 minutes.
As advised from the assistance we have reset the phone at least twice and nothing has changed.
Do you have any idea if there are any tricky setting or application that are causing the issue?
Please, let me know if there is a quick fix, otherwise I will keep using 4G only as I am doing at the moment, this way there are no issues at all.
Have a nice day,
Cosetta
It might be memory management or there is a battery optimization setting that sends the phone to sleep when using wifi to conserve battery... Take a look deeper in the settings and perhaps turn off battery optimisation for apps that you need to keep receiving notifications for.
I turned off notifications when I'm not wearing the watch but it still showing incoming phone calls. I remember that was working good few months ago but now it is irritating especially on weekends morning. Is it a bug or what?
Is it possible that no one has similar problems or dont care about it?
It's possible no one has the problem or get many calls, etc...
But, maybe try turning battery saver on or turning bluetooth off when charging...