Notifications disabled after 30 minutes under WiFi only - Moto G7 Play Questions & Answers

Hello everybody,
sorry to bother this community, but I have a weird issue with the phone. My nephew gave me the Motorola G7 Play and when I am under any wifi (tried many) I do not received any notification. This does not happen immediately, but after the screen remains off for at least 30 minutes.
As advised from the assistance we have reset the phone at least twice and nothing has changed.
Do you have any idea if there are any tricky setting or application that are causing the issue?
Please, let me know if there is a quick fix, otherwise I will keep using 4G only as I am doing at the moment, this way there are no issues at all.
Have a nice day,
Cosetta

It might be memory management or there is a battery optimization setting that sends the phone to sleep when using wifi to conserve battery... Take a look deeper in the settings and perhaps turn off battery optimisation for apps that you need to keep receiving notifications for.

Related

3g constantly in use???...

I am having battery issues, almost to the point that I want to take this beautiful phone back. I have adjusted every setting I know to adjust, including the CDMA fix (was already on cdma). I am getting about 6 hours max out of my phone with light usage (maybe 20 mins worth of calls, 10-15 emails, 10-20 text, 15 mins. or so of internet/facebook usage). One thing I notice a lot throughout the day is that my 3g upload and download arrows seem as though they are lit up more times than not. I am wondering if there is some hidden fix that maybe I am missing that would help with this. I checked sprint.com's data usage tool and see that I have downloaded 1.2gigs of info in 3 days (seems excessively high to me). I also notice today that my phone was pretty warm to the touch for a few hours straight. Back to being cool now.
any help or ideas would be greatly appreciated.
Alan
Get a task killer, that is most likely caused by background application traffic.
You can also uninstall some apps that may "poll" the internet that you happen to not use.
Got Advanced Task Killer already set up to kill on screen close. Appears as though my damn calendar is literally sucking the life out of my battery and I have no idea how to turn it off. Went in to Applications and did a "touch to close" deal, but returns. This phone may be making a return back to sprint...nice toy, but actually need it to last more than a few hours at a time. Any way to delete calendar without rooting?
admorris said:
Got Advanced Task Killer already set up to kill on screen close. Appears as though my damn calendar is literally sucking the life out of my battery and I have no idea how to turn it off. Went in to Applications and did a "touch to close" deal, but returns. This phone may be making a return back to sprint...nice toy, but actually need it to last more than a few hours at a time. Any way to delete calendar without rooting?
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Click to collapse
Do you also have a sync symbol always lit up? My EVO had some problems with syncing and wouldn't allow me to go into the Accounts and Sync settings. My fault - I had removed some .apks that it turns out I needed so my phone was constantly trying to poll it and giving me 100% Running time. Download Spare Parts and look at your battery history and see if you're getting Running to be high, or look at your Up Time versus Awake Time.
If they're high, go into Accounts and Sync in your settings and look at the options there. You may just need to turn off Auto-Sync to fix your battery issue so that it stops constantly polling your calendar.

Phone loses certain settings or apps if the battery dies suddenly

I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
Click to expand...
Click to collapse
I spend the same, and also turns off me having 20 % battery....google traslate, sorry.
I get the exact same issue, but no idea why it happens :/
Sent from my HTC One_M8 using Tapatalk
It's a glitch with HTC's Marshmallow version. It happens on stock as well as custom ROMs. Nothing to do but wait for an update from them, or always make sure your battery stays charged. It happens to me at 6%
Same Problem but phone dies at 20%-30%
zenisnotchosen said:
I have searched as much as I can, but can't find any info on this. It has happened on both mine and my wife's M8, but only after updating to Marshmallow. If the phone dies suddenly without being able to shut down fully most of the time it will lose certain settings, like sounds, data and Wi-Fi turned off, saved Wi-Fi networks gone, etc. If it happens while starting up it has lost whole apps, all contacts; mostly acting like a first boot but some installed apps, settings, call history, text messages, etc did remain. Any ideas?
Click to expand...
Click to collapse
I am having the same problem, heaps of settings change, including default keyboard, messaging app quick settings wifi etc
if my phone was dying at 5%i could deal with it but it is dying anywhere between 20 and 30% and often catches my unawares.
An update to fix this would be great.
Yup, I have the same problem only I don't lose saved wifi networks but I get signed out of every single app. I also get a google play services error which requires me to clear the apps data.
Snap!
I have been having these problems for the past 4 months (running Lollipop)
I thought that the Wifi passwords issue and app logouts was due to low system memory. (battery would die around 15%)
Since doing a factory reset and 2 weekends ago, the battery dies around 25% and I still experience app log outs etc.
My device is close to the 24month warranty limit and I need a fix urgently.
I also have Bluetooth call random clipping happening both on lollipop and Marshmallow.
This is killing me. Any fixes yet?
Lately it's been losing home screen icons and a couple settings even when I manually shut the phone down. Ironically yesterday when it died suddenly some previously missing icons I had yet to restore reappeared.
please!! any Fix ???
Any fix??? My phone does this too, and its becoming more often than a weekly thing now
A few times now manually shutting the phone down before the battery dies has led to all Google related icons (Chrome, YouTube, Play Music, etc.) being removed from my home screens and having to manually re-add them. When the battery dies it's a roll of the dice what, if anything, will be changed/lost.
In addition to almost everything already said RE: most customization is lost, apps and widgets disappear on restart, etc. I've noticed that all of the (mostly AT&T) apps that I disabled are enabled and updated when the phone comes back on! This is so annoying and is my first major problem with this phone! It's taking time to have to redo all my settings each time the phone dies!
Same problem here very annoying especially as I have to phone bank to reset my mobile banking app as it screws the settings in this. #leaveitoncharge
Yesterday mine died at 30%, and upon restarting it went through the "Optimizing Applications 1 of 261" then proceeded to come up with a warning that the phone had an internal error and might be unstable until doing a factory reset. After clearing the warning it was stuck in a "Sense Home has stopped working" loop until I could get into Settings and clear the data for Sense Home. This allowed me to at least make sure things were backed up before doing a factory reset, but more than half of my contacts were missing as well as many text, call history, etc. A similar thing happened with the wife's M8 last week and had to factory reset hers then too.
I had this problem and had my battery and main board replaced in the final month before 24 m warranty ran out.
Do a battery test *#*#3424#*#*
Then hit more, and select battery test.
Battery has to be 100% to complete teat which takes an hour. Do this when you don't need it.
My test would often show 91-94% but I had one that said 71% which I saved a screen shot.
Since the battery and main board replacement it's still my favourite phone.
solve the problem of battery and loss of settings , change the battery of my htc, now everything is fine , 3 days that the battery is discharged properly , I hope this information will help someone.
Not positive I've lost settings, though I'm fairly certain I have. I have lost app permissions many times. And my phone seems to die around 30% and won't let me boot unless I am plugged into charger. I was recently forced into a factory reset due to a message that popped up just like a somebody else a few posts back. This is a recently replaced phone (VZW replaced it as the prior had battery problems). The prior one did not do this. I hope HTC get's their act together and fixes the issue. Highly annoying.
Ive been having this issue since the beginning of the year and now it seems to happen every few days. I pretty much don't have a choice but to buy a new phone at this point, which sucks because I love my m8.
This is exactly the same issue I've been having. I'm at my wits end with having to re-do all of my settings and apps daily, and sometimes (randomly!) it won't hang onto a charge for more than a few hours even if I'm barely using it. I basically have to leave it on a charger all the time to keep it from shutting down and losing all my settings! I used to love my M8, but for the first time ever I'm considering swapping to a Samsung just to get away from these issues. I've had this phone for a little over two years and these problems only just started around March 2016 - but they've been an absolute constant since then, and only getting worse.

Phone often awakes causing battery to drain? +max brightness in camera

Hello, I've bought HTC 10 last wednesday and something is not ok with my phone. Looking at battery stats I see that my phone often wakes up. I tried to localize the source of wakelocks but without root it seems to be impossible. I have no location turned on, the signal is weak because of my workplace but it is not the answer as the wakelocks appear also when Im home. I have disabled some apps, i factory reseted the phone after installing updates. I have autosync though but i unticked most syncs and sync only important services like gmail. Have anyone experienced this situation?
And another question- is there a way to disable maximun brightness whenever using the camera?
Kontal said:
Hello, I've bought HTC 10 last wednesday and something is not ok with my phone. Looking at battery stats I see that my phone often wakes up. I tried to localize the source of wakelocks but without root it seems to be impossible. I have no location turned on, the signal is weak because of my workplace but it is not the answer as the wakelocks appear also when Im home. I have disabled some apps, i factory reseted the phone after installing updates. I have autosync though but i unticked most syncs and sync only important services like gmail. Have anyone experienced this situation?
And another question- is there a way to disable maximun brightness whenever using the camera?
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Click to collapse
it looks like you suffer from wifi drain bug on htc 10.
(GSam shows a 6.5%/hr battery drain)
I would turn off wifi when not in use, or turn off wifi scanning if you have that on.
As to the other wakelocks I am not the best for this, hopefully others chime in. :good:
"is there a way to disable maximun brightness whenever using the camera?"
A: The only ROM I have seen this on is Venom. I am not sure if there is an app that will do this as I haven't looked, sorry.

delayed notifications on Pixel 3 XL

Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
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Click to collapse
Since you are fairly new here in terms of posts, why not update your profile with at least your location and carrier. We don't need your exact GPS coordinates, but knowing what city/country you live in and which carrier you are using can be very helpful in diagnosing your problem. Others in your area may also chime in with their experiences if they see you are close by. If you are on an MVNO, then state exactly which one. To start with, how many APN's do you have for your carrier and have you tested any other than the default? Verify your APN settings with your carrier's web site, and fill in any that are blank or wrong. Was your SIM from your last phone, or did you get a new SIM from your carrier provisioned for your Pixel? You should not have to tweak your phone at all for the issues you are describing. Just some thoughts. Cheers.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
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Click to collapse
I have the same issues. I just ordered mine from Google, unlocked.
Sim from Sprint, updated PRL. Doesn't matter.
Sometimes I don't get notifications from my "battery charged" app.
It is frustrating. I don't know the fix, and I haven't mentioned it here either.
What seems to work so far is disabling deep/light idle via adb:
$ adb shell dumpsys deviceidle disable
Deep idle mode disabled
Light idle mode disabled
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Click to collapse
This will be lost on reboot
scrap that, it's not working either way. Don't know what to do, it's unusable that way. Kinda need fast notifications for business
I have the same problem, but, only with certain apps. I'm on Verizon in St Louis, USA. I'm currently on Q beta, but, this happened on Pie at least since the start of this year.
Messages does this the worst. I'll get the message on the web app sometimes a couple minutes before it pops up on my phone. A REALLY funny one, when connected to my SUV via Bluetooth, a message will popup on its screen several seconds, sometimes more before it does on my phone. So, to me it seems like the phone is getting them right away, but doesn't send the notification immediately?
Now, Outlook on my phone I get them before they show on my work computer. So, thankfully I'm not getting delayed work emails, that could be bad considering I'm a sys admin.
I've noticed with some others, like Facebook or whatever, that if I wake up my phone, unlock it, or another notification comes in, all of a sudden I'll get some for those if there are any. In checking FB it's definitely a late notification.
I just turned off adaptive battery yesterday for other reasons, that hasn't helped. I wonder if it's one of the battery settings though that are somehow affecting it. Like the optimization for example. I don't know. It's REALLY annoying though. This plus the Bluetooth problems that Google can't seem to fix (but no other phone that I know about has these problems), I'm really starting to get pushed away here. If it weren't for day one updates, the camera, and things like that, I'd consider jumping ship...
If anyone figures this out, let me know! I'll keep digging too.
disable adaptive battery + exempt apps from battery optimization
virtyx said:
disable adaptive battery + exempt apps from battery optimization
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Click to collapse
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
ryzion said:
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
Click to expand...
Click to collapse
I noticed this for the first week after a clean flash then went back to normal
Might have something to do with the new battery management
So, I've been paying more attention to this, and, I've noticed something. Every time a notification doesn't come through, even though it pops up on my watch or my car, the tap to wake doesn't work. I wonder if the screen just isn't waking up for some reason? I'm not sure how that's controlled, so I don't know how one would fix it though.
Just wondering if anyone has figured this out. It is beyond ridiculous to have to wake up my phone in order for for a notification to come though. I am noticing this mostly with Gvoice and Gmail. My most frequently used and important apps. Connected to wifi 99% of the time as coverage is terrible in my area. All battery optimization is turned off. Also, it is intermittent. Most times things come through fine. For example. I woke up in the middle of the night and looked at my phone and I Gvoice message went off as soon as I woke it up. In this case the message was coincidentally sent right then, but that is the same behavior I have been experiencing when a message is delayed. Phone and watch are quiet, wake phone, suddenly my watch and phone go off with one or more notifications from one or more apps.
The one thing I have noticed is that push notifications get effed up for certain apps and I have to turn off app notifications, fully close app/clear cache, re-enable notifications and turn the app back on/reboot.

Notifications Issues

I know this will be almost impossible to solve with suggestions, but some of my notifications don't come through until I unlock my phone. Most notably WhatsApp. I've turned off all battery optimisation options, removed it from the sleeping apps list, allowed background data and turned off data saver. Still have the same issue.
I have naptime installed so turned that off as well.
What's strange is that a few days ago all my notifications started coming through as normal for a few hours, and then stopped again.
I know the only way to solve this is probably a factory reset, but with loads of tweaks I've gotten it so my battery life is amazing. Leaving it overnight it drains around 3% and depending on how I use it I get around 8h of SOT with 50% battery left so I don't really want to factory reset.
What launcher are you using?
I feel your pain with factory resets.
There needs to be a backup settings to cloud so you can easily restore them after a reset or even a change of phone.
I understand your frustration with this issue, I experimented it as well when I started using my device, back then I did not fully knew about all the battery optimization settings, but, when trying to get all the notifications right, I stumbled upon an app named PNF-no root, which is meant to fix the push notifications from sms, email, whatsapp, etc, I tried so many things, that I honestly can not say if this PNF solved the issue, but in the end my notifications became normal, so, I kept using it, you can give it a try, that is, before you reset your phone, it might help
Do you at least move your phone? Because a lot of apps, to bypass the system's optimisation that put apps to sleep, is that their wake up workaround is gyroscopic based.
That's why WhatsApp and such use a lot the sensor while it has nothing to do about in the first place.
If a battery monitor works for you, you can check that for WhatsApp.
winol said:
I understand your frustration with this issue, I experimented it as well when I started using my device, back then I did not fully knew about all the battery optimization settings, but, when trying to get all the notifications right, I stumbled upon an app named PNF-no root, which is meant to fix the push notifications from sms, email, whatsapp, etc, I tried so many things, that I honestly can not say if this PNF solved the issue, but in the end my notifications became normal, so, I kept using it, you can give it a try, that is, before you reset your phone, it might help
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Click to collapse
Thanks I have installed it and will see if that works.
Nastrahl said:
Do you at least move your phone? Because a lot of apps, to bypass the system's optimisation that put apps to sleep, is that their wake up workaround is gyroscopic based.
That's why WhatsApp and such use a lot the sensor while it has nothing to do about in the first place.
If a battery monitor works for you, you can check that for WhatsApp.
Click to expand...
Click to collapse
Yes I've got it on me all day. It's never left anywhere for extended periods of time.
Nastrahl said:
Do you at least move your phone? Because a lot of apps, to bypass the system's optimisation that put apps to sleep, is that their wake up workaround is gyroscopic based.
That's why WhatsApp and such use a lot the sensor while it has nothing to do about in the first place.
If a battery monitor works for you, you can check that for WhatsApp.
Click to expand...
Click to collapse
Yes I've got it on me all day. It's never left anywhere for extended periods of time.
I've just installed a push notification tester app and my phone goes into doze immediately once I lock my phone and the screen turns off it seems.
If I request a notification, it comes through with the phone unlocked but if I set a delay of a few seconds and lock the phone before it comes through, nothing will happen until I wake my screen up.
Any ideas on how to solve this?
I worked out what the problem was!
I have a VPN that is set to disconnect when my screen turns off to save battery. At the same time I enabled the Android setting that blocks all connections without VPN. Of course when the screen turns off and the VPN disconnects, my phone was blocking all outside connections, hence me not getting any notifications.
Well, I am glad you figured it out

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