Develop Bugs

Kies won't recognize the phone

Hello everybody.
I've bought a new Galaxy Note 2 today, and I want to transfer the contacts from my iPhone to the Galaxy Note 2. I know I need to use it through Kies, but it won't recognize it! What should I do??

raied115 said:
Hello everybody.
I've bought a new Galaxy Note 2 today, and I want to transfer the contacts from my iPhone to the Galaxy Note 2. I know I need to use it through Kies, but it won't recognize it! What should I do??
Click to expand...
Click to collapse
First try another usb port, then reboot the pc and try again. If all fails completely uninstall Kies, reinstall it and try again.

i have same problem, kies doesnt recognise my device.

gee2012 said:
First try another usb port, then reboot the pc and try again. If all fails completely uninstall Kies, reinstall it and try again.
Click to expand...
Click to collapse
thx. it worked, but then it won't recognize the phone again...
need to uninstall it, again. this is frustrating...

I had the same problem, Samsung are still in denial! it happens to my GS3 as well. (windows 7)
A workaround is: uninstall Kies and all previous settings. (Uninstall USB driver if it isn't automatically uninstalled. )
Restart the PC, ( then check everything has uninstalled)
Download and install the latest Kies. Run the setup and (it always works with the first sync.)
But when prompted to update firmware components click cancel - Keys will prompt you to every time you connect, click cancel ( if I update it stops working )

did you try installing samsung drivers?

I have a friend he has a gt-n7100 it's a nee but kies says firmware is unsupported what can he do?

I'm running Windows 8 and after installing Kies for the first time on this laptop, it didn't find my Note 2, had to reinstall Kies and after a new reboot it finally found my phone and after that it hasn't caused any problems, it find the phone every single time when I connect it to my laptop.
Remember that you can also try right-click on the Kies icon and try run it as "Administrator" and see if that helps.

USB driver problems

hey everyone,
first of all this is my first post and im new to this so please bear with me
I just bought a T-Mobile SGH-T889 Samsung Galaxy Note II running on Android 4.1.1 with build # JRO03C.T889UVALJ1
I am having some troubles connecting my phone to my computer via the the included usb cable
whenever I connect try to connect my phone to the computer, it would search for updates to install drivers but it would always say that the driver software was not installed due to no drivers found. from what I understand, they should be Samsung drivers but for some reason, mine says:
Qualcomm CDMA Technologies MSM X No driver found
Qualcomm CDMA Technologies MSM X No driver found
I did several searches on the forums but have yet to find a solution or driver for my phone. please help!
I have looked into this thread but the driver provided for the root kit is for Samsung V 1.5.9.0
Thanks!

Welcome to the forum!
I'd say to try uninstalling any Samsung drivers from your pc, then restart it. Go to the Samsung site and download the latest USB drivers. The ones provided in the kit usually work, and I'm not sure the ones on the site are any newer.
Once that is done, if you are still having problems, try a different USB cable.
Sent from my SGH-T889 using xda app-developers app

I had similar issues all I did was Change to another USB port.
Also I did a complete shutdown of the PC & phone not just a reboot.

thanks for the quick replies
I have tried several times or rebooting both the phone and the computer after installing the drivers but to no avail...
I have also tried changing to all the different usb ports on my computer but still no luck
I will try to find another cable in the house to see if that will work.
Will the samsung usb drivers work though? because i have tried those several times, the ones from the root kit as well as the ones from the samsung website but it still doesnt detect it. Are there qualcomm drivers available?
some other information that I forgot to mention earlier, I am running Windows 7 64-bit
sometimes when I connect the phone to the pc, it would load up this driver --> Qualcomm HS-USB Modem 9004 Driver
but then when i disconnect it, it wont detect it again...
a solution im thinking is maybe i should reset the phone to factory default settings? would that help?

For whatever reason, your pc is not recognizing the phone correctly. Can I ask, have you installed drivers for another phone on that pc in the past? What flavor of Windows are you running? Are you up-to-date? Have you tried disabling your firewall temporarily? Finally, try booting up in safe-mode and connecting the phone. That should let you see what it thinks your phone is when no drivers are installed.
Sent from my SGH-T889 using xda app-developers app

I had a Blackberry before but I had already removed all the software and drivers for it before getting the note 2 and I am currently running Windows 7 Home Premium 64-bit and they are up to date. I will try disabling my firewall and safe mode once i get home.
I re-read the tool-kit instructions and noticed i missed something. Am I supposed to put the phone into download or recovery mode before connecting the USB to the computer (after installing the USB drivers)?
I will have to try that once i get home as well... but I still dont understand why it shows up as qualcomm drivers instead of Samsung drivers
anyways thanks for the suggestions I will let you know how it turns out.

This problem is likely due to Samsung's USB cable, as noted in other threads.
Change the usb cable before trying anything else....

ok so i got the drivers to install finally...what i did was boot the phone in to download mode then connect the phone to my computer via usb cable and it worked...but for some reason it doesnt detect it when i launch the rootkit it does not detect my serial number
If i restart my phone normally, and then try to detect the phone again on the computer it will not detect it and goes back to saying the qualcomm CDMA technologies MSM is missing drivers again...
So the only way for it to detect the drivers is in download mode but i cant seem to get the rootkit to detect my phones serial number

1ns0mn1a said:
ok so i got the drivers to install finally...what i did was boot the phone in to download mode then connect the phone to my computer via usb cable and it worked...but for some reason it doesnt detect it when i launch the rootkit it does not detect my serial number
If i restart my phone normally, and then try to detect the phone again on the computer it will not detect it and goes back to saying the qualcomm CDMA technologies MSM is missing drivers again...
So the only way for it to detect the drivers is in download mode but i cant seem to get the rootkit to detect my phones serial number
Click to expand...
Click to collapse
EDIT: another question...so once i have the drivers installed, am i supposed to reboot the phone back normally (not download mode) for it to detect the serial number?

[Q] Samsung Galaxy Ace II GT S7500, Windows 8 and Kies

Hi I have that stuffs what in the title, and have connection problems also
I have 64 bit Win8 Pro so I have media stuffs and all what Kies need. I installed Kies, restarted the machine and try to connect phone. Connected the USB Kies still write to me Connect some device.... In windows device manager have an Unrecognized Android Phone, so I think driver sucks. Try to connection problem wizard in Kies, doesn't help. If I run as an admin don't help to me....
Have some way to manually install that driver in win device manager?
Under win7 64 problem few weeks ago I can use my phone with Kies, but with win8 I can't.
I hope we can figure something out guys!

loool samsung support want to make me do it factory reset I said lol, this device work under win7 with Kies but nothing happened since yesterday, I found a way to manually instal driver, but just write me connecting for a half hour, and I so bored and disconnect the phone. Please anyone help me out!

Same problem
Im having the same problem. My pc doesnt recognize the phone(with kies installed and the latest updates from microsoft and samsung)(with drivers ofc). I have contacted with samsung support center and they say that so far they cant guarantee that kies will work fine for all the devices in windows 8. I ve never had windows 7 so i dont know about a problem there. I ve upgraded from Windows XP(which Kies was working exellent) to Windows 8 and now im facing these problems. Hope to fix soon
Samsung galaxy ace, gt-s5830, 2.3.6
Windows 8 Pro 32-bit

Win7 drivers "SHOULD" work with Win8... but anyways, did you try uninstalling ALL drivers of your phone and removing cached drivers from your system? Then do a fresh install of drivers try offline first. It doesn't work, remove everything and try if windows itself can find the driver for you. But usuallly the phone itself would make the PC install the drivers the phone needs.

palinko91 said:
Hi I have that stuffs what in the title, and have connection problems also
I have 64 bit Win8 Pro so I have media stuffs and all what Kies need. I installed Kies, restarted the machine and try to connect phone. Connected the USB Kies still write to me Connect some device.... In windows device manager have an Unrecognized Android Phone, so I think driver sucks. Try to connection problem wizard in Kies, doesn't help. If I run as an admin don't help to me....
Have some way to manually install that driver in win device manager?
Under win7 64 problem few weeks ago I can use my phone with Kies, but with win8 I can't.
I hope we can figure something out guys!
Click to expand...
Click to collapse
Galaxy Ace 2 is I8160 not S7500

Connection Issues with Note 2

I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.

Stupid Samsung Drivers not working. Tried everything!
i just started having this issue out of nowhere as well. WTF? I've tried over and over to install the drivers and nothing is working. This is driving me crazy and I can't seem to fix it. My wife's S3 will no longer connect as well.
HELP!
M1ke101 said:
I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.
Click to expand...
Click to collapse

Files needed for windows 8 samsung laptop to detect galaxy w in odin

Hi guys,
as title says what do i need for my samsung laptop with windows 8 to detect my phone in odin,
i already installed the drivers via kies but still its not being detected.

It wont recognize at all, Just go for Windows 7 it's the only solution
Sorry for that
If its ur OEM Version of Win8 you can try another pc or try this hope it helps
much of luck