Hi,
about a month ago, I experienced a sudden increase in battery drain (consistently 5% / hour). First, I thought I might have one of the usual wakelock problems and thus reinstalled everything. The problem didn't go away. Until now I have done the following things to solve it, none of which worked:
flashed all official ROMS from 4.02 to 4.1.2, different custom ROMs, different kernels
didn't install anything or set up an account for sync
tried two different SIM cards; or none at all
left the phone in flight mode
bought a new original extended battery from Samsung
I didn't see any unusual wakelocks or activity in BetterBattery stats in any of those configurations. The battery just drains without any activity; with "Phone idle" being shown at the top of the battery drain list.
My last idea is a hardware defect. Fortunately, I am still under warranty, but just want to make sure I tried everything - It's gonna be pretty tough anyways to convince the seller that there is an actual defect. Is there anything else I could try? Did any of you ever face a similar problem?
Thanks for your help!
If you do go the route of calling the manufacturer, I wouldn't say "about a month ago, I experienced a sudden increase in battery drain". I would think it's more plausible that the phone came with a defect than just all of a sudden developed a defect on it's own one day.
Well, since I bought it about 10 months ago, that would seem rather strange, don't you think?
Infestor said:
Well, since I bought it about 10 months ago, that would seem rather strange, don't you think?
Click to expand...
Click to collapse
That a sudden defect in the device would cause a battery drain you hadn't experienced in the previous 9 months? Strange is one of the words I would use to describe that theory, for sure.
hows your data/phone signal? has the quality changed? maybe you changed your brightness or started using autobrightness? is the phone spending quality tine in deep sleep? are you using the facebook app? have you tried trinity kernel?
simms22 said:
hows your data/phone signal? has the quality changed? maybe you changed your brightness or started using autobrightness? is the phone spending quality tine in deep sleep? are you using the facebook app? have you tried trinity kernel?
Click to expand...
Click to collapse
It's all in the first post - the drain occurs even if nothing is installed on the phone, the phone is in flight mode, has no simcard inserted - and all of that with different roms and kernels and even a new battery. I really don't know what else to suspect other than some broken component, given that I had perfectly good battery life all through the previous 9 months...
If I read the word Trinity on more time I'm gonna scream.
Sent from my Galaxy Nexus using xda premium
So to follow up on this: I returned my phone to the store I bought it in, they sent it to their local licensed repair shop and about a week later I got it back repaired under warranty. The battery drain is gone now, though I didn't get any details on what was actually broken. Moral of the story - if you have an inexplicable battery drain that cannot be fixed by anything it might just be defective hardware!
Soldier 2.0 said:
If I read the word Trinity on more time I'm gonna scream.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
start screaming... trinity
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
Infestor said:
So to follow up on this: I returned my phone to the store I bought it in, they sent it to their local licensed repair shop and about a week later I got it back repaired under warranty. The battery drain is gone now, though I didn't get any details on what was actually broken. Moral of the story - if you have an inexplicable battery drain that cannot be fixed by anything it might just be defective hardware!
Click to expand...
Click to collapse
you didnt ask them what the issue was?
Trinity trinity trinity
Sent from my Galaxy Nexus using xda premium
k786 said:
start screaming... trinity
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
you didnt ask them what the issue was?
Click to expand...
Click to collapse
Of course I asked...but as I said they didn't do it themselves in the shop but sent it out to be repaired. The repair shop letter only said "replaced defective part, testrun OK.". So I guess I'll never know...
Related
Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
FW Version ? Best to update OTA...
Sent from my GT-I8150 using xda premium
niceguy15 said:
Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
Click to expand...
Click to collapse
You can soft reset you phone, any application might be conflicting ,,, if it doesn't resolve your problem then take care about the POWER button , it might be pressed when its in your pocket and the long press will result in Shutdown and Restart of phone.
Also check your battery terminals, they should not be loose.
alidsd said:
You can soft reset you phone, any application might be conflicting ,,, if it doesn't resolve your problem then take care about the POWER button , it might be pressed when its in your pocket and the long press will result in Shutdown and Restart of phone.
Also check your battery terminals, they should not be loose.
Click to expand...
Click to collapse
My damn Galaxy W was doing that too. Sent it away twice and have a replacement. Guess what? its still doing it!
Its most likely a battery issue, make sure your battery isn't fat. If it is it might be the culprit.
Or else some application inside is conflicting, like the developer did not test the app good enough then released it.
Have had 2 W's in the family doing this ,as above one went back to Samsung under warranty and that stll did it . I have just updated to CM9 - I am hoping this will cure - early signs are good
It should be, no offence to any JB fans out there, but CM9 is certainly winning in terms of stability. Do give me feedback.
KiD3991 said:
It should be, no offence to any JB fans out there, but CM9 is certainly winning in terms of stability. Do give me feedback.
Click to expand...
Click to collapse
CM9 - rocksteady
---------- Post added at 01:02 AM ---------- Previous post was at 12:57 AM ----------
[/COLOR]
KiD3991 said:
Its most likely a battery issue, make sure your battery isn't fat. If it is it might be the culprit.
Or else some application inside is conflicting, like the developer did not test the app good enough then released it.
Click to expand...
Click to collapse
+1
This is usually the problem most of the time, check your battery, replace as necessary..
Help!
niceguy15 said:
Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
Click to expand...
Click to collapse
Hey, My phone is having the same problem, except that it never shuts down when i'm not using it. If it's plugged in, it's fine. If it's running an application (while not charging), it shuts off. I've had this phone for around 2 and a half years and this problem is just starting now.
[iop]wah said:
[/COLOR]
+1
This is usually the problem most of the time, check your battery, replace as necessary..
Click to expand...
Click to collapse
+1
I had the same problem, replaced the battery, and the problem was solved
Have the initial release of the Tab 3 8.0 from last July. I run rooted stock firmware. About 3 months ago I started having issues with the battery - it would not charge past 60-70% most of the time. Yes, I am using the 2A standard charger that came with it and have tried several others and other outlets. The problem occurs most but not all of the time; occasionally I'm able to get it to charge fully.
I've tried reverting to factory settings (ie stock and non rooted and standard recovery)
Reflashing the ROM and carefully managing the first two charge cycles (up to 100, down to 15, up to 100, then normal)
Two online tickets submitted to Samsung have provided the above "helpful" suggestions which I had already tried and told them that I tried.
Installed battery monitor widget and a screenshot is attached (couldn't figure out how, if possible, to export the history) but you can see the salient points. Plugged it in at 15% at about 1015 PM, happily charging until 10:57 PM when it inexplicably stops at 63%...to resume charging at 8:12 AM and it had almost full 99% at about 9:15 when I opened it to use. (I did not touch it during the charge time).
I also installed the Galaxy charging current app/widget. I'm not 100% certain it supports the Tab 3, but the reference current swings wildly - 800mA is the most I've seen with lows of around 160mA.
Is this a hardware or a firmware problem?
How can I narrow it down?
How can I get Samsung to actually listen to me and do a warranty repair before it runs out?
Advice? Thoughts? Exorcisms?
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
tthoma said:
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
Click to expand...
Click to collapse
interesting. I have the no charging issue. It will charged after I reboot. wonder If I should call samsung to see if they service it. I haven't rooted that one yet.
tthoma said:
I called Samsung today and expected a battle, but got them to agree to let me send it in for service. Hopefully they will do more than just reflash it.
Click to expand...
Click to collapse
Any update on your situation? I'm interested to hear what happened or is happening?
Sent from my SM-T310 using XDA Premium HD app
You have good timing. I just received it back today. They replaced the internal USB connector, see attached for the replaced parts. Can't comment on the charging performance yet but I'm pleased to see they at least replaced HW.
tthoma said:
You have good timing. I just received it back today. They replaced the internal USB connector, see attached for the replaced parts. Can't comment on the charging performance yet but I'm pleased to see they at least replaced HW.
Click to expand...
Click to collapse
how long did it take? from the time you shipped to the time you got it back?
Sent it 4/2 and got it back 4/15, so just under 2 weeks (NC to TX and back for what it's worth)
Sent from my SM-T310 using Tapatalk
The USB is a common problem with these tablets, luckily I haven't had that issue. I had pretty severe battery drainage issues when I first got my T217s in December, but greenify helped significantly. I hibernated a lot of bloatware I was hesitant to remove. If you are confident with messing with your system apps, there are quite a few you can remove safely. I will try and find the guide of system apps that are safe to remove, but use at your own risk. Also, Xposed is amazing. If you have it, you should get the Samsung DVFS Disabler module, it did wonders for me.
Sent from my SM-T217S using xda app-developers app
---------- Post added at 01:54 AM ---------- Previous post was at 01:45 AM ----------
http://forum.xda-developers.com/showthread.php?t=2258952
http://techspooler.com/guides/remove-bloatware-apps/1868
These aren't exactly specific for the Tab 3, but it is most of Samsung's bloatware and whether safe to remove or not. I hope I helped ya out! If battery drainage isn't an issue it is still fun to mess with your device and try different things, but remember to always make a backup!
Sent from my SM-T217S using xda app-developers app
tthoma said:
Sent it 4/2 and got it back 4/15, so just under 2 weeks (NC to TX and back for what it's worth)
Sent from my SM-T310 using Tapatalk
Click to expand...
Click to collapse
Just got off the phone with samsung. The lady didn't want to hear it till the end. She kept insisting its normal for the tablet not to charge while on and running apps. (WTF). I had to get a bit loud with her. I told what's the point. Then she said I should just charge by tablet while its off.. lol.. ok... she finally gave the ok to send it in. I'm going to get a video of this so they can see I'm not BS. I even told her it doesn't recognized when I connect to the computer.
edit: my just jumped from 49% to 100%.. sending it back. might as well.
So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
MaryChristma said:
So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
Click to expand...
Click to collapse
Just flash a stock rom and see what happens. Maybe some combination of your old features is bad for batterys.
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
I ran into problems after installing Lollipop,now my z1c won't charge like it used to. I had it charging last night for 10 hours and it went from 11-50%, have no idea what happened. Did factory reset and even installed from the scratch again with no luck. Also I sometimes get the text power is going faster than you're charging,etc. Tried three different chargers and cables.
Lähetetty minun D5503 laitteesta Tapatalkilla
Did you experienced any water damage?
If you're asking from me,no I had a bootloop first trying to flash rooted Lollipop,don't know if that damaged something. But I've had hundreds of bootloops before so my phone should have been dead long time ago.
Lähetetty minun D5503 laitteesta Tapatalkilla
Finally succeeded charging to 100%,only able to do so by turning off phone while charging. Calibrated the battery and installed Better battery stats to see are there some bugs eating the battery like crazy.
Lähetetty minun D5503 laitteesta Tapatalkilla
hottomato said:
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
Click to expand...
Click to collapse
Got my phone back from sony. They replaced the battery under warranty.
hottomato said:
Got my phone back from sony. They replaced the battery under warranty.
Click to expand...
Click to collapse
Hey, did it solve the battery sudden drop issue??
Edit: If possible, please attach ur battery usage snap with the new battery..
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
hottomato said:
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
Click to expand...
Click to collapse
Thanks and a snap of battery usage will be great if u can share...
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
hottomato said:
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
Click to expand...
Click to collapse
So you are using kitkat... I am having the sudden drop issue in lollipop and some other people also facing it only lollipop .. I think its software issue in lollipop
Yep on kit kat. I thought it was software originally but it did it in recovery and also after being repaired in pc companion. There's several people on here with the same issue, I had an online chat sessionand they said send it in for repair.
Facebook and Google Play Services Keep Alive permission -> OFF helped things a lot in Lollipop, using the App Ops app from Play Store. Still getting Facebook notifications just fine.
Not sent by me.
Yea.
Syncing, checking mail automatically, keeping Wi-Fi on all the time.
I don't know better methods to get rid of battery woring long hours.
ONLY checking IMAP mail account discharged my phone over the night completely.
Hi XDA Community, long time no see
I have a strange problem with my Galaxy Tab S 8.4 4G (SM-T705Y)...
I upgraded to Lollipop, decided I didn't like it and then downgraded back to Kit Kat...
Since doing so, I'm now experiencing strange problems with my battery...
After fully charging it to 100% and then using it for only a few hours, the battery reportedly goes flat but after rebooting the battery is back up to, say, 30%.
Without charging it, I keep using it, but then it goes flat again really fast - and again, after rebooting, the battery is back up to, say, 15%.
I upgraded back to Lollipop to see if the problem continues but I get numerous hours use out of the [same] battery.
I would prefer not to use Lollipop as I cannot [easily] install the Xposed Framework.
I've tried searching around for solutions, but I can only find dissimilar issues.
Any advice would be greatly appreciated.
Cheers,
Puppet Test Pilot
Did you try battery calibration?
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Also wipe cache/dalvik.
Hi Starlord, thanks for your message.
I tried a couple of different apps that were for battery calibration (one with and one without root) but not the method or the app in the link. And I'm pretty sure I wiped cache/dalvic on one of the occasions I re-flashed. But I don't think I tried the two options together.
I'll try in the morning and let you know how I go.
Cheers,
same happen with me. you must resolder the connection between the battery and the board. if you still have warranty you can bring to samsung service center and ask them to resolder the connection.
---------- Post added at 06:08 PM ---------- Previous post was at 06:03 PM ----------
i posted in here also, you can read the whole thread about battery problem
http://forum.xda-developers.com/showpost.php?p=60146886&postcount=78
dungeon said:
same happen with me. you must resolder the connection between the battery and the board. if you still have warranty you can bring to samsung service center and ask them to resolder the connection.
---------- Post added at 06:08 PM ---------- Previous post was at 06:03 PM ----------
i posted in here also, you can read the whole thread about battery problem
http://forum.xda-developers.com/showpost.php?p=60146886&postcount=78
Click to expand...
Click to collapse
That is also a possibility. It is a known hardware issue with tab s, pro...
Sent from my SM-T700 using Tapatalk
Hi, Sorry for the belated update.
I finally got around to re-flashing my tablet.
I made sure to wipe cache/dalvik and then after rooting I installed then ran the 'Battery Calibration' app.
As directed, I made sure the battery was 100% charged when I calibrated.
Then I used it until it went flat and shut off, I got a few hours use.
After rebooting the battery said 20%.
So the problem doesn't seem as bad as before but it is still occurring.
I'm quite sure the problem is not hardware related because it doesn't occur at all when the tablet is running Android Lollipop.
If anyone has any further advice it will be greatly appreciated but I think I will just go back to running Lollipop.
Cheers
Puppet
puppettestpilot said:
Hi, Sorry for the belated update.
I finally got around to re-flashing my tablet.
I made sure to wipe cache/dalvik and then after rooting I installed then ran the 'Battery Calibration' app.
As directed, I made sure the battery was 100% charged when I calibrated.
Then I used it until it went flat and shut off, I got a few hours use.
After rebooting the battery said 20%.
So the problem doesn't seem as bad as before but it is still occurring.
I'm quite sure the problem is not hardware related because it doesn't occur at all when the tablet is running Android Lollipop.
If anyone has any further advice it will be greatly appreciated but I think I will just go back to running Lollipop.
Cheers
Puppet
Click to expand...
Click to collapse
There's only one real fix for your battery, but unfortunately means you need to open your tablet by removing the back cover, unplug the battery and wait a few minutes.
Put everything back together and it should be fixed.
Going in a different direction, there are no issues installing xposed on your device.
Maybe you should be asking how to do that rather than taking backward steps.
This worked for me.. just try to drain your battery.. then remove your battery.. then reattach charge it fully then boot up
I received this phone on 1st July and today, 27th July, it just died on its own. Recently the camera module became wobbly and whenever the phone vibrates it rattles a lot.
Well, an hour ago i sent a whatsapp message to my friend, put the phone down, after a minute i picked it up to check, and lo and behold, it cant turn on anymore. It cant be battery issue because i know it had a more than 50% charge. I tried plugging in the charger and switching it on but it still doesn't work.
Called up Flipkart.com to claim my Mobile phone protection insurance . They will pick it up for repair. Hope all things goes well.
However, i am still unsure about the Swivel camera module. Dont know if it will hold up anymore seeing how it became loose so quickly. I trusted Asus, not anymore....
I made a youtube video showing its wobbly camera.
https://www.youtube.com/watch?v=8Rf24NTMS_o
Asus 6z dead
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
Guys it started working again, out of nowhere.
Your video is unavailable so I can't tell if your camera is rattling more than mine. They should've implemented some kind of a lock when camera is not used and used a rubber coating or something in that camera hole so it would be at least quiet.
mikael_schiffer said:
Guys it started working again, out of nowhere.
Click to expand...
Click to collapse
Was your ZF6 rooted?
How much did you tune your ZF6?
Have you played with the developer settings?
This is why you never buy stuff made in China!
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
can you me explain how the device is dead please ?
Have you unlocked the bootloader / flashed anything / rooted the device ? What did you do the last time it booted regularly ?
Click to expand...
Click to collapse
Thx
This happened to me too a few times. Fine one minute and the next screen will stay black. Pressing power does not do anything. You can not bott, restart you phone because nothing happens.
I am rooted and use xposed, custom kernel so I will not bother with Asus' service
What has worked for me every time is taking out the sim/SD card tray. Then powering on works.
my phone also died
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything). I bought it from Gearbest, who have agreed to replace it, but I'm still waiting, with no ETA so far. I loved the phone while it worked, so I'm a bit disappointed. BTW, if you don't need a selfie cam, a bit of silicone glue solves all the camera issues
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
johnmolyneux said:
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything).
Click to expand...
Click to collapse
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
_jis_ said:
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
Click to expand...
Click to collapse
I was using stock standard software. The phone had been on the charger overnight, and in the morning was dead - no response to pressing any combination of power and volume buttons. I followed a set of recovery instructions from gearbest, nonw of which worked, and then they asked me to return the phone.
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
jaseman said:
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
Click to expand...
Click to collapse
Do you have this phone ? how many people on this forum have their phones that are dead or sent back ? How many people do you know who have their phones dead ?
Envoyé de mon ASUS_I01WD en utilisant Tapatalk
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
Did you ever notice how many phones are actually made in China?
---------- Post added at 06:58 AM ---------- Previous post was at 06:56 AM ----------
_jis_ said:
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
Click to expand...
Click to collapse
Using a different launcher should not brake the phone.
abprie said:
Using a different launcher should not brake the phone.
Click to expand...
Click to collapse
Sure.
I didn't say it would damage or break the phone, or that the phone would die. It's not even a third-party launcher error, but an ASUS gesture error that, in combination with some changes in developer settings (scaling), can cause the non-standard behavior of the launcher. This can surprise the inexperienced user and he or she may consider the phone broken. Like it was with Animation scale bug a few updates before.
---------- Post added at 11:01 ---------- Previous post was at 10:26 ----------
jaseman said:
the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device!
Click to expand...
Click to collapse
I regularly attend discussion forums in several European countries about ZF6. I have encountered one case where a child threw a ZF6 into a mother's pool and one user who had one SW problem after another and constantly spammed the forum. But these problems were not device errors, but his ignorance of ZenUI and pure Android. Eventually, he bought a phone from a manufacturer he had been used to for years, and finally there is peace in the forum now.
Here at XDA it is different, most of the pseudo problems are endlessly discussed by those who have never held the ZF6 and fatal problems affect users mostly from an unnamed Asian country. Poor users from the same country most often complained about my previous Xiaomi Mi A1 with Android One about missing MIUI (!) and about slow updates (despite the fact that we have had regular monthly updates). Anyone can make his own conclusion. Most users do not deserve to use a smartphone at all because its complexity often exceeds their capabilities.
Then there are UK users complaining about slow filling of warehouse in stores and USA users who complain that the ZF6 is not on sale in their country yet.
I'm involved in the ZF6 user community in my country, and as far as I know none of them have had any fatal problem yet.
ASUS has only one problem, it did not expect such an interest and does not manage to produce in such quantity.
jaseman said:
So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already!
Click to expand...
Click to collapse
This is your personal pure and false speculation.
just too popular
I also think the number of actual incidences of broken zenfone 6 reports are very few, say less than 10, which is about par for the course in a new phone, and I think I've just been unlucky. The real problem here is that the phone is almost exactly what everyone has been wanting, and so every batch delivered to the retailers almost immediately sells out. Anyway, I'm really looking forward to getting my replacement, which can't come soon enough.
micky387 said:
can you me explain how the device is dead please ?
Thx
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
---------- Post added at 10:02 AM ---------- Previous post was at 09:59 AM ----------
mikael_schiffer said:
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
---------- Post added at 10:06 AM ---------- Previous post was at 10:02 AM ----------
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
Asus zenfone 6 or 6z not made in China it is made in Indonesia.
And plz describe details about u r phone dead story.
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
amol khedkar said:
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
Click to expand...
Click to collapse
Classical tinkering with a new phone without proper knowledge. So it was user error.
"to make the phone faster" as if ZF6 is not fast enough...