does anyone else that came to this phone from another t-mobile phone find that the wifi calling is just awful? i had perfect wifi calling on my g2 and mytouch4gslide but now, and although this phone as far as regular performance goes is a million times better in every other department, wifi calling (which i need because i get terrible signal in my house) is SO hit or miss. sometimes i'll get a call and answer it and its just blank silence. the other person will claim to be able to hear me when we finally disconnect and call each other back, but i hear absolutely nothing, like as if the phone was turned off, not even any dead air. sometimes i'll go to dial someone and the dial button just won't even work. it depresses and nothing happens. then a minute later it starts dialing. sometimes people say they call me and it goes straight to voicemail. i'd say its roughly 50/50 whether or not i get a good wifi calling experience or not. is there something with my router that maybe would help to make the experience better? certain settings i should have? i'm not really very experienced with setting up routers. i pretty much just go default down the line and then setup a password and thats it. i've tried clearing data on the wifi calling a couple times but it really hasn't helped. would appreciate any input because at this point its getting to where if i'm expecting calls i'll just have to turn wifi off and hope my fluctuating regular signal is good enough to get the call (usually is fine in my house for calls just practically unusable for data).
thanks
Try to get a range extender from tmo. WiFi calling is unreliable and from what I've seen on their forums they've done nothing to remedy it.
psykhotic said:
Try to get a range extender from tmo. WiFi calling is unreliable and from what I've seen on their forums they've done nothing to remedy it.
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Click to collapse
yea but it worked so good on my last 2 tmobile phones. thats why i was hoping maybe there was some router settings that would work better with wifi calling on the s3 specifically. i'd much rather still use wifi calling if i could. in the past it was so much more reliable than my crappy regular signal here in my house...
polarbearmc said:
yea but it worked so good on my last 2 tmobile phones. thats why i was hoping maybe there was some router settings that would work better with wifi calling on the s3 specifically. i'd much rather still use wifi calling if i could. in the past it was so much more reliable than my crappy regular signal here in my house...
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Click to collapse
It worked better on your other phones because those phones WiFi calling utilized the kinecto servers. Since now they've switched to IMS, WIFI calling has been kinda crappy.
I'm just sayin!
I've had the exact opposite reaction from going from kineto to ims. For me the quality is far superior and less lag and echo.
Sent from my SGH-T999 using xda app-developers app
nikol4s said:
I've had the exact opposite reaction from going from kineto to ims. For me the quality is far superior and less lag and echo.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yes the quality is slightly better but it's not as dependable as it was with the kinecto servers. I get the same exact identical issues as the OP.
I'm just sayin!
I also have the same issue as OP.
I was thinking that probably my network, but it is the phone.
Becuase my S2 works fine with wifi calling, only problem with s3.
byteless said:
I also have the same issue as OP.
I was thinking that probably my network, but it is the phone.
Becuase my S2 works fine with wifi calling, only problem with s3.
Click to expand...
Click to collapse
My S2 has the same identical problem as well. With the s2 I thought maybe it was the phone, but after the problem manifesting on my s3, I knew it's either the WiFi calling software or the network.
I'm just sayin!
well at least i know i'm not alone haha. sucks though. maybe i'll complain to t-mobile, see what they have to say.
Related
what about us......
We always get the short end of the stick
Sent from my SGH-T989 using xda premium
We've got the better phone anyways. lol.
babymatteo said:
We've got the better phone anyways. lol.
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Click to collapse
Having owned both, we really do have the better phone.
I'm going to ask this, but I'll probably be killed with insults, anyway whats the big deal with wifi calling? I have unlimited phone calls, so how come everyone is so jazzed about wifi calling?
Just Curious, I have used wifi calling before on my old Vibrant and when I was talking on my phone in the house it was great, then walk out to my car and drive somewhere it would drop the call because the phone switched from wifi to network. Thats just not going to work for me.
tonebone said:
I'm going to ask this, but I'll probably be killed with insults, anyway whats the big deal with wifi calling? I have unlimited phone calls, so how come everyone is so jazzed about wifi calling?
Just Curious, I have used wifi calling before on my old Vibrant and when I was talking on my phone in the house it was great, then walk out to my car and drive somewhere it would drop the call because the phone switched from wifi to network. Thats just not going to work for me.
Click to expand...
Click to collapse
Wifi calling is for people who have bad reception in their home, office etc. I personally do not care for this feature because I have great reception just about everywhere I go.
Sent from my SGH-T989 using xda premium
Not for nothing but the amaze came out first.. lets chill..
tonebone said:
I'm going to ask this, but I'll probably be killed with insults, anyway whats the big deal with wifi calling? I have unlimited phone calls, so how come everyone is so jazzed about wifi calling?
Just Curious, I have used wifi calling before on my old Vibrant and when I was talking on my phone in the house it was great, then walk out to my car and drive somewhere it would drop the call because the phone switched from wifi to network. Thats just not going to work for me.
Click to expand...
Click to collapse
and i believe wifi calling still uses your minutes. just to clear things up, there are other apps like google voice that doesn't uses minutes over wifi.
tonebone said:
I'm going to ask this, but I'll probably be killed with insults, anyway whats the big deal with wifi calling? I have unlimited phone calls, so how come everyone is so jazzed about wifi calling?
Just Curious, I have used wifi calling before on my old Vibrant and when I was talking on my phone in the house it was great, then walk out to my car and drive somewhere it would drop the call because the phone switched from wifi to network. Thats just not going to work for me.
Click to expand...
Click to collapse
Wow. Thats what Wifi calling is for...using your wifi's signal to make phone calls. Very useful for others that have weak phone signal at home.
Not to mention good on battery. It turns off the radio chip when its in use as well.
The amaze needs all the help it can get.
Sent from my Hercules using XDA App
jordanishere said:
The amaze needs all the help it can get.
Sent from my Hercules using XDA App
Click to expand...
Click to collapse
I Agree
Sent from my SGH-T989 using xda premium
Teo032 said:
and i believe wifi calling still uses your minutes. just to clear things up, there are other apps like google voice that doesn't uses minutes over wifi.
Click to expand...
Click to collapse
It doesn't if you have Tmobile add the "free" wifi calling feature onto your account.
I'm just sayin!
i have ****ty service in tucson regardless of where i am lol, wifi calling is an INTEGRAL feature.....it is making this phone very hard to use!
PJcastaldo said:
Not for nothing but the amaze came out first.. lets chill..
Click to expand...
Click to collapse
Correct me if I'm wrong, but didn't they have the same release day?
I finally got 4G LTE on my block. I am getting great speeds. The only problem is , when I am in a call it reverts back to 4G. Is anyone else experiencing this problem? I am rooted, running Darthstalker S4 V2. I called T Mobile today to put in a ticket. They said it's the first time they hear of this, and it should not be happening. Maybe between us all here in the community we can pinpoint the problem. Curious to hear from you all.
I am pretty sure this is normal behavior. I am not sure why, but that is what my phone has done since day one (the indicator anyway, I haven't tested actual speeds). The HD calling works, so I assume it's still LTE.
LAkingsfan3131 said:
I finally got 4G LTE on my block. I am getting great speeds. The only problem is , when I am in a call it reverts back to 4G. Is anyone else experiencing this problem? I am rooted, running Darthstalker S4 V2. I called T Mobile today to put in a ticket. They said it's the first time they hear of this, and it should not be happening. Maybe between us all here in the community we can pinpoint the problem. Curious to hear from you all.
Click to expand...
Click to collapse
I beleive LTE is only for data. Like on the S3 it would show H while on data then 3G when not using data.
Sideman7 said:
I am pretty sure this is normal behavior. I am not sure why, but that is what my phone has done since day one (the indicator anyway, I haven't tested actual speeds). The HD calling works, so I assume it's still LTE.
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Click to collapse
I have tested the speed while in call, and they do drop to 4G. The TMo rep told me it wasn't supposed to so that. How can you tell the HD calling is working?
LAkingsfan3131 said:
I have tested the speed while in call, and they do drop to 4G. The TMo rep told me it wasn't supposed to so that. How can you tell the HD calling is working?
Click to expand...
Click to collapse
Speeds were good enough for me while on a call I haven't really noticed if there was a decrease. As far as the HD calling is concerned, there is no indicator, but the sound quality is vastly superior (the first time you experience it, you will understand). Both phones need to have hd voice capability and be in LTE coverage. My understanding was that it requires either bandwidth or something else the LTE towers provide. I don't even think it works with wifi calling...
Sideman7 said:
Speeds were good enough for me while on a call I haven't really noticed if there was a decrease. As far as the HD calling is concerned, there is no indicator, but the sound quality is vastly superior (the first time you experience it, you will understand). Both phones need to have hd voice capability and be in LTE coverage. My understanding was that it requires either bandwidth or something else the LTE towers provide. I don't even think it works with wifi calling...
Click to expand...
Click to collapse
I guess I have a reason to make my wife get a new phone now!! http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
As far as data speeds while on a call they do greatly suffer. Here is a speed test while on a call. If both phones have to be on LTE to experience HD calling doesn't that mean we have to stay on LTE while in a call? As you can see in the screen shot, signal reverts back to 4G. Now I'm back to square one.
Here is your answer: "4G LTE does not carry voice services, so calls will fall back to our HSPA+ network until voice over LTE (VoLTE) software is ready." (Click here for their support page.)
There is nothing wrong with your phone, this is just the way it works currently. I am not sure about the HD voice since that theoretically requires LTE...
LAkingsfan3131 said:
I guess I have a reason to make my wife get a new phone now!! http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
As far as data speeds while on a call they do greatly suffer. Here is a speed test while on a call. If both phones have to be on LTE to experience HD calling doesn't that mean we have to stay on LTE while in a call? As you can see in the screen shot, signal reverts back to 4G. Now I'm back to square one.
Click to expand...
Click to collapse
I think this pretty much sums it up.
While the industry has seemingly standardized on VoLTE for the future, the demand for voice calls today has led LTE carriers to introduce CSFB as a stopgap measure. When placing or receiving a voice call, LTE handsets will fall back to old 2G or 3G networks for the duration of the call.
I found the info here http://en.wikipedia.org/wiki/LTE_(telecommunication)
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks!:good:
wase4711 said:
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks!:good:
Click to expand...
Click to collapse
T-mobie has pretty solid service in chicago but if you are in the suburbs go with a wifi capable phone if you have prepaid as you cant roam on prepaid. With a wifi capable phone it wont be an issue.
that's what I thought; it looks like most of their high end phones are wifi capable, so that means perfect calls in a strong wifi house, right?
thanks again!
wase4711 said:
that's what I thought; it looks like most of their high end phones are wifi capable, so that means perfect calls in a strong wifi house, right?
thanks again!
Click to expand...
Click to collapse
All T-Mobile smartphones have WiFi calling, so yeah as long as you're in good WiFi coverage you should be ok.. Just keep in mind it cannot switch out of WiFi calling while you are in a call, so if you get out of range during a call in WiFi, it will drop
Sent from my SGH-M919 using Tapatalk
thanks, thats understandable..
So far I think it's OK. I used to have Note 3 and the Wi-Fi calling was bad.
What do you think?
So far I think it's fantastic. Just to put that in perspective though, I'm coming from AT&T, which means two cans and a string might have been an improvement.
Works perfect
My wi-fi calling sucks. It's laggy. People on the other side of the phone seem to hear 1 out of 4 words. My network speeds generally seem fine, so I'm not sure what the issue is. I'm going to try on another wireless network other than my home the first chance I get.
infinitron said:
My wi-fi calling sucks. It's laggy. People on the other side of the phone seem to hear 1 out of 4 words. My network speeds generally seem fine, so I'm not sure what the issue is. I'm going to try on another wireless network other than my home the first chance I get.
Click to expand...
Click to collapse
are you on fios?
drksilenc said:
are you on fios?
Click to expand...
Click to collapse
cable internet
infinitron said:
My wi-fi calling sucks. It's laggy. People on the other side of the phone seem to hear 1 out of 4 words. My network speeds generally seem fine, so I'm not sure what the issue is. I'm going to try on another wireless network other than my home the first chance I get.
Click to expand...
Click to collapse
infinitron said:
cable internet
Click to expand...
Click to collapse
make sure you have sip alg on in your router. Also what brand of modem do you have by chance.
drksilenc said:
make sure you have sip alg on in your router. Also what brand of modem do you have by chance.
Click to expand...
Click to collapse
What exactly is sip alg and why does it need to be on for quality Wifi calling (genuinely curious, although Wifi calling works without issue for me at home).
Sent from my LG-D851 using XDA Premium 4 mobile app
I have an ASUS RT-N66U. I also don't know what a sip alg is, but I some quick googling found me this webpage:
Asus RT-N66U
Current Status: Not Compatible
Recommendation: Replace device
Comments:
This router is not SIP Compatible. It has no SIP ALG or SIP Fixup options and does not work with polycom, aastra or cisco phones.
http://www.easyofficephone.com/support/router-compatibility
No clue if that's something that has been fixed that I might be able to resolve with a firmware upgrade. Nice catch!
If your WiFi signal sucks so will ur call. Same as cell service. U need good signal and don't cover the top of the phones. This beast suffers from death grip
BACARDILIMON said:
If your WiFi signal sucks so will ur call. Same as cell service. U need good signal and don't cover the top of the phones. This beast suffers from death grip
Click to expand...
Click to collapse
That's definitely not my issue.
infinitron said:
That's definitely not my issue.
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Application-level_gateway
http://en.wikipedia.org/wiki/Session_Initiation_Protocol
Theres your answer to one.
Try turning your firewall on your router off. What could be happening is one of the listening ports for the wifi calling is being blocked so call clairty is being degraded. Also if you are running on 5k rather than the lower band for your cells wifi switch back. You need a slower but more reliable stream.
Most of the issues are because of nat
http://en.wikipedia.org/wiki/Network_address_translation
but can be solved if your router has a sip alg function. Check this forum from tmo it has some of the ports you need to make sure u have open if you dont turn off the firewall on your router
http://support.t-mobile.com/thread/50725
WiFi calling is super clear at home , is definitely not the phone or network.
Sent from my LG-D851 using XDA Premium 4 mobile app
drksilenc said:
Also if you are running on 5k rather than the lower band for your cells wifi switch back.
Click to expand...
Click to collapse
Gonna disagree with this a little, as 2.4 Ghz tends to be more congested and more interference-prone. Use 5 GHz WiFi if you can.
I'vs used WiFi calling on both WiFi frequencies with no issue, but I have a $250 pro-level access point that I use.
npaladin2000 said:
Gonna disagree with this a little, as 2.4 Ghz tends to be more congested and more interference-prone. Use 5 GHz WiFi if you can.
I'vs used WiFi calling on both WiFi frequencies with no issue, but I have a $250 pro-level access point that I use.
Click to expand...
Click to collapse
That can be true the only issue with 5 k is its signal penetration. if you have to go between walls 5k will lose alot of quality.
I use 5ghz all the time. Definitely not the issue. It could be a router firmware issue.
To the op This issue probably won't get resolved if you are using phone at work . everyone else is on WiFi also. Unless u work in office with 3 employees. Do a video screen record with phone on speaker while ur at work so we can see what is going on and we can help if we can.
This is my first wifi calling enabled phone, but so far, it has been great on Wifi calling. I've been using it since I arrived in London Saturday on a crappy hotel wifi connection with perfect results. Before that I used it in a grocery store and my basement back in the states where I never have cell reception...also great results.
Now that I seem to have international data roaming sorted, I'm feeling much better about my choice of phones.
infinitron said:
I have an ASUS RT-N66U. I also don't know what a sip alg is, but I some quick googling found me this webpage:
Asus RT-N66U
Current Status: Not Compatible
Recommendation: Replace device
Comments:
This router is not SIP Compatible. It has no SIP ALG or SIP Fixup options and does not work with polycom, aastra or cisco phones.
http://www.easyofficephone.com/support/router-compatibility
No clue if that's something that has been fixed that I might be able to resolve with a firmware upgrade. Nice catch!
Click to expand...
Click to collapse
I have N56U router and I have no problem.
Do any of you have any mods running
This is my first WiFi calling enabled phone, but calls on FiOS are crystal clear, with no special hardware or tweaking needed.
Sent from my Nexus 4 using Tapatalk
Hello- I live in a crappy area for reception to say the least! T Mobile seems to be the best option as I have a great Ubiquiti WIFI network setup up at the House- For whatever reason I have been missing a ton of calls and text's when on WIFI calling with the S6.
I didn't seem to have the same issues with the iPhone 6? Any others experiencing the same issues? Do you guys have any suggestions?
Thanks so much!
-Scoob
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
VICosPhi said:
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
Click to expand...
Click to collapse
I am rooted. TWRP installed. Stock Kernel. Absolutely NO issues with WiFi calling. In fact on all my older Galaxy devices including my S5 I always had issues. So far call quality superb. No WiFi calling issues.
At this particular hour I'm not rooted, wifi calling has worked fine except for one glitch, when I initiate a call overseas it almost invariable fails but if I dial again it goes right through. No idea what to make of that.
Alright, I am rooted now...let's see if that does anything to Wifi calling. Still have stock recovery and kernel.
Yep, two phones, both have them. Tried to get a replacement, but the guy was being a corporate line tower and it really irritated me that I spend 2.5 hrs dealing with him and driving 38 miles to and from just to get home with nothing. I refuse to pay a restocking fee. Nobody had a white S6 Edge 32 GB. I got stuck with a Black on Thursday due to a lack of stock. Great customer service, right..... The idiot manager asked me "what do I get by giving you a phone from my inventory and lose money and get in trouble for it?" I said it's a customer satisfaction thing. What kind of a person think it's reasonable to lose 10% battery life with a 1 hr phone call on Wifi calling?
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
My issue is that no one can hear me and sometimes I can't hear them. It happened on my iPhone 6 Plus too and not just at my house.
wildbill014 said:
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
Click to expand...
Click to collapse
I have just received my third Galaxy S6. I am unable to receive calls about 90% of the time on WIFI. I have the tmobile wifi cellspot router; it makes no difference. I am 4 feet from the router with a perfect connection. My 3 year old HTC One S has no problem making and receiving calls on the network or on the WIFI connection. None of my phones have been rooted. I also tried the SIM card replacement. No dice. This is discouraging.
I've had the same issue, would love to hear a solution X_X