[Q] no cell service with activated SIM card - Samsung Captivate Glide

Alright, here's my issue. I got the phone unlocked about three months ago, worked perfectly. I get great signal with AT&T, always have. I don't have a data plan or anything, phone gets wifi fine.
One day I stopped getting cell service. It appeared on the phone as the circle with the line through it. I thought it was odd since I always get good signal. Still got wifi fine. Took the SIM out and put it in my nokia, full bars. Tried playing around with the APN settings, nothing. Reformatted the phone, nothing.
Went and talked with an AT&T guy and he gave me a new SIM card. He put it in my phone, unactivated, and it worked great, showed up with full service. Once he activated the SIM, it went back to saying no service. It doesn't say no SIM, just that I don't have any signal at all.
When I take the SIM out and power on the phone, I get the no SIM error and it shows that I have full signal. Once I put it in, nothing.
Right now I am just using it as a wifi device. I am not really sure what I should do, and I can't return the phone.
Any help would be greatly appreciated.

my wife's Glide is getting the same problem behavior as outlined in this thread. With a new phone, new SIM and new battery we see the no network icon and Service State=unknown in phone status. No sim card error anymore, just no network. I'm going to take the phone in to the warranty center for another new battery and SIM card. I'm not optimistic. Add to that ever since we got the Glide, the phone would not ring or show missed calls sometimes when people really did call.
The AT&T warranty center offered my wife a different phone (new) as a replacement, but the Glide is the only decent Android phone with a keyboard and she has to have a keyboard.

Related

Please help me - Updated Info - a Clue?

Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
You might want to perform a hard reset. See the sticky at the top of the page.
Cinamon said:
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
Click to expand...
Click to collapse
What rom r u using? Have you called T - mobile and see if they had any signal reception problems in your area?, cause it can be a dead spot reception area.
Have you tried manually searching for other networks. Where I live, you can occasionally see TMo towers, but I do better to connect to a non TMo tower and be set on manual search.
Start, Settings, Phone, Networks (may be on second or third page)
Same here
I had the same problem with my Dash, and I gave up on it a year ago.
Symptoms:
Phone randomly loses signal every few minutes, gets it back a few minutes later.
Sometimes when it loses signal, it shows a SIM error or no SIM installed icon.
Battery meter varies wildly.
Actions taken:
Purchased new battery.
Tried another known good SIM (my wife's SIM - worked great in her phone).
Flashed WM 6.0 and 6.1
Result: Look at my sig
Anyone else experience this or have any ideas on how to fix? I don't even need the phone anymore, but it still stumps me and annoys me that such an expensive phone (it was expensive when I bought it 2.5 years ago) would suddenly quit working.
Thanks for the reply - at least I'm not the only one. Not that it helps, but .... did your Dash ever work when you first bought it?
Worked wonderfully for a year. I loved it. It started my addiction to smartphones and constant connectivity.

Cannot connect to wind!?

Hey guys, I have a Galaxy S3 from Wind (T999V) It worked perfectly fine for over a year. After the warranty was up, I decided to root since I didn't really have much to lose. I flashed everything from, CM to Illuzions ROM. Everything worked great. One night I was on the phone with my girlfriend, we got off around 12. I put my phone on charge and then the next morning I woke up around 6:30, checked my phone and all was still good. Then after taking my dog for a walk, I checked once again at 7:30, and I was not connected to wind anymore. I turned airplane on and off, hard resets, unroot and back to stock. I have actually tried everything. Spent hours upon hours with wind tech support, and they even gave me a new sim. Went to a warranty center to pick up the sim and even with the new sim my phone wouldn't work. While there, I asked if they could try the sim in a different phone, and it worked in the other phone, so I'm pretty much certain its a hardware issue now, though it worked perfect for over a year,
Can someone please help me, PLEASE?!?!?!?!??!?!?!!?!!?!?!?!?!?!?!?!?!???!!??!!??!!??!?!?!?!?!?!?!
P.S. Already tried to manually select a network, All it will find is Wind Away. I put in my friends SIM from bell and it got bars, connected to the network, just wouldnt let me place calls because it is locked to wind.
Sounds more like an account issue to me. Find someone with a wind phone, and try their SIM in your phone. The way it sounds to me after testing with the Rogers SIM, is that the device is fine. If it were hardware your friends SIM would have done nothing more than yours.
Sent from my SCH-I535 using Tapatalk 4
Yea, but when I went to the wind store to get my new SIM, they tested it out on another device so I know the SIM is working, so wouldn't testing his SIM on mine be the same as testing my SIM on any other wind phone?
No idea. All I know is you mentioned that when you tried a Rogers SIM it seemed like it worked, or would if unlocked. Only way to know is to try another SIM on your phone. Could be an account issue. But if it appeared to work as expected with his SIM, that tells me it's probably not hardware.
Maybe a wind tower is having problems....
Sent from my SCH-I535 using Tapatalk 4

Phone with No Signal / Service

I recently bought another glide on ebay (my old one met with a...rough end) in supposed "Manufacturer Refurbished" condition. The phone looks great, and I quickly rooted and installed a custom rom on it (without ever plugging in my SIM / SD card first) and finally was ready to put my SIM card in. However, the phone seemed to have signal only for a few seconds and then ceased to have ANY signal.
Regardless of ROM, fumbling with the SIM card, doing the "tape trick" to get better contact, the phone doesn't seem to want to work.
I noticed that with the SIM in, the phone claims to have a signal (something like -111) and Mobile Network Type will say things like "HSPA", which implies that something is at least part way working. Service State says "Out of Service" or something though.
My IMEI is fine by the way. I'm flashing back to stock EVERYTHING at the moment to see if it'll help.
Any ideas guys?
UPDATE: Stock ROM flashed through ODIN is still broken. And I think the "signal" I saw for a few seconds was actually wifi...so, I'm going to open a case on ebay I suppose after talking to the seller.

[Q] poor to no service, unable to register on T-Mobile

Hi everyone, I have searched XDA and Google to no end for a fix.
I just got this phone used like new off eBay yesterday from a reputable mobile dealer. I have spent hours playing with it and testing it and can confirm everything on it works beautifully!... except mobile service. >_____________<
Coverage is terrible to nonexistent at least half the time I use it, whether at home or out and about. I got a new SIM, same problem. My previous phone had great coverage and it was an unlocked AT&T iPhone 4.
The service bar indicator often shows a white circle with a cross. When I try to register it with T-Mobile, an alert appears in the top bar saying "Mobile Data is currently turned off" -- even though it isn't-- while the phone shows "Registering on T-Mobile..." for a minute, until finally saying "Unable to connect. Try Later"
It has a good IMEI, locked to T-mobile, stock unrooted Android 4.3 and is in excellent all around condition. I troubleshooted this with T-Mobile for two hours yesterday at the store. We are all trumped. They said they would have a network engineer check things out on their end and I should get a call back in two days from tech support.
Please help! I have already contacted the eBay seller about the phone but if at all possible I would like to fix the issue myself if I can.
Just noticed something. Without SIM card inserted the phone shows several bars of cellular service. With the SIM card in, the cellular service bar shows a white circle with a slash.
Maybe the SIM reader is toast?...yet, the phone acts like there is a SIM in when it is in...in other words it doesn't say insert SIM or no SIM or anything like that.

Samsung galaxy A50 SIM/ Mobile data problems

Hello,
Maybe you guys can help me out before I throw this phone in the dumpster.
So my phone started to overheat for no apparent reason and would shut off completely and I took it to the shop to repair,apparently the charging port was the issue, they fixed it for a reasonable price and it was all good.
Day went by with no problems and now today I cant make calls, text or use mobile data. The signal keeps going from 4 bars to 3 to 1 to the no entry sign for both sims.
I've tried swapping the sims, putting just 1 sim in i even factory reset the phone but still nothing, im not sure what else to do here. maybe my sim cards are interfering with each other or theres some obvious issue im missing?
I've tried both sim cards with another phone and both work fine, i instantly receive the configuration message from my phone provider as soon as i boot up the other phone with the sim in it but with the a50 im getting nothing.
No 4g no messages no calls nothing. Any help would be greatly appreciated. The phone is in near perfect condition bought it about 6 months ago and I dont really want to spend any more money taking it to the repair shops and i'll end up just buying another phone.
Thanks.

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