[Q] evo 4g boot looping - wont go past sprint splash screen - EVO 4G Q&A, Help & Troubleshooting

Friends evo just started doing this today - he didn't make any changes or do anything to the phone to cause this. It just keeps cycling through the sprint splash screen/start up sound over and over.
its not rooted/unlocked - it's stock from sprint
If i try going into recovery, i get the black and white htc evo screen. And then I get an icon of a green arrow with green arrows circling around it and after a few seconds i get a red triangle with an exclamation mark in it, which i assume is a bad thing.
Is there anything I can do to try and fix this?
and again - stock, not rooted/not unlocked - running whatever rom is current with sprint.
thanks

Same here except sometimes times it loads up into android but after a few minutes it starts rebooting again. I rooted the phone to see if that would fix it but still stuck in boot loop with it occassionaly loading into android.

cellington77 said:
Same here except sometimes times it loads up into android but after a few minutes it starts rebooting again. I rooted the phone to see if that would fix it but still stuck in boot loop with it occassionaly loading into android.
Click to expand...
Click to collapse
I just fixed my friends phone by doing the following:
downloaded this RUU RUU_SuperSonic_GB_Sprint_WWE_4.67.651.3_Radio_2.15.00.12.19_NV_2.33_release_234563_signed.exe
download htc sync
installed htc sync
uninstalled htc sync (keep the drivers).
press the power btn and the volume down button until you get into hboot - wait a few seconds for it to fully boot. Select fastboot. Plug your phone into your pc. Run the RUU - wait a few minutes for it to do it's thing and phone is working now.
not sure how this will work for you if your phone is rooted, as this was done on an unrooted phone.

Infinite boot loop
Stock Evo Infinite Boot Loop
I have been trying to fix my daughter's evo 4g from Sprint. Its at least 2 years old. She no longer uses it because it went into infinite boot loop. Itws not hooked up and is in no warranty.
I have done the hard factory reset. There is no issue with saqving anything on the phone. I have tried everything I could find so far in the forums. I may have missed some things. idk.
Ive wiped cache.
This is what I got in the info on the phone.
supersonic EVT2 Ship s-on
H-2.16.0001
MICROP 841F
TOUCHPANEL-ATMEL224_16ab
RADIO-2.15.00.05.02
MAR 82011.17.02:15
I tried using the ruu..
RUU_SuperSonic_GB_Sprint_WWE_4.67.651.3_Radio_2.15 .00.12.19_NV_2.33_release_234563_signed.exe
MD5 Sum: 045e93a459183b144d29f18fc2a332fa
Still stuck in boot loop. But now it says in pink above supersonic...Locked..oow
Before when I was using recovery I got these messages..
CANT OPEN CACHE/RECOVER/COMMAND
WIPING DATE
CANT OPEN /DATA/CWPHG.ZIP
CANT OPEN /DATA/CWPROP
CANT OPEN CACHE//CWPKG
CANT OPEN cache/cw.prop
formatting cache
data wipe complete
This is completely stock. Never been rooted or changed in any way.
This is my daughter's exact message about problems she was having:
"it seems to me that it gets overheated sometimes. like it seems the battery is getting too hot. i dunno john had the problem with his evo one time but he took it and had sprint reset it which is pretty much the same thing you do yourself i think. his was fixed but mine wasnt.i didnt get sprint to reset it for me. i never dropped it or anything i dont know. i hope you can get it fixed though. i liked the phone when it was working good. it seems like it can go for awhile sometimes without rebooting and i could talk on it but as soon as i would hang up it would go into loop again.it was hot.i even tried making the screen darker so maybe it wouldnt get so hot."
Sorry not to be briefer. Please..anyone with suggestions?
Thanks

Possibly use odin to flash the stock image?

redheadstranger said:
Stock Evo Infinite Boot Loop
I have been trying to fix my daughter's evo 4g from Sprint. Its at least 2 years old. She no longer uses it because it went into infinite boot loop. Itws not hooked up and is in no warranty.
I have done the hard factory reset. There is no issue with saqving anything on the phone. I have tried everything I could find so far in the forums. I may have missed some things. idk.
Ive wiped cache.
This is what I got in the info on the phone.
supersonic EVT2 Ship s-on
H-2.16.0001
MICROP 841F
TOUCHPANEL-ATMEL224_16ab
RADIO-2.15.00.05.02
MAR 82011.17.02:15
I tried using the ruu..
RUU_SuperSonic_GB_Sprint_WWE_4.67.651.3_Radio_2.15 .00.12.19_NV_2.33_release_234563_signed.exe
MD5 Sum: 045e93a459183b144d29f18fc2a332fa
Still stuck in boot loop. But now it says in pink above supersonic...Locked..oow
Before when I was using recovery I got these messages..
CANT OPEN CACHE/RECOVER/COMMAND
WIPING DATE
CANT OPEN /DATA/CWPHG.ZIP
CANT OPEN /DATA/CWPROP
CANT OPEN CACHE//CWPKG
CANT OPEN cache/cw.prop
formatting cache
data wipe complete
This is completely stock. Never been rooted or changed in any way.
This is my daughter's exact message about problems she was having:
"it seems to me that it gets overheated sometimes. like it seems the battery is getting too hot. i dunno john had the problem with his evo one time but he took it and had sprint reset it which is pretty much the same thing you do yourself i think. his was fixed but mine wasnt.i didnt get sprint to reset it for me. i never dropped it or anything i dont know. i hope you can get it fixed though. i liked the phone when it was working good. it seems like it can go for awhile sometimes without rebooting and i could talk on it but as soon as i would hang up it would go into loop again.it was hot.i even tried making the screen darker so maybe it wouldnt get so hot."
Sorry not to be briefer. Please..anyone with suggestions?
Thanks
Click to expand...
Click to collapse
Been awhile since i did this. But search "revolutionary s-off". Do this to gain s-off. Download and flash "smelkus recovery" (find directions in post, search xda). Then try wiping everything and installing a room.
Might work, might not... but if not, that's a stylish paper weight
Riding the Uni on the GSIII

Related

[Q] Touch Panel - Fail / Sluggish Performance

Hey all, first time poster. I wrote a real nice explanation of my problem, but i lost it so anyways, i'll keep it short(ish).
The EVO is less than 3 weeks old, running the latest OTA, recently rooted using UnrEVOked 3, nothing fancy. I ran the battery down completely last night (first time since i got the phone) and once i got to a power source, it wouldn't boot correctly. It hangs at the white splash screen, and then finally boots up but won't respond to any touch input.
Also the phone seems to be running exceedingly slow, the boot process takes substantially long than normal once it gets past the splash screen and my live background is freezing and seems to be stuttering.
I launched into the bootloader and i get a "Touch Panel - Fail". LAME!
I'm not sure what to do at this point, whether i should wipe it or go back to stock or what. Any advice would be much appreciated.
UPDATE:
I managed to get the phone into the recovery console, make a back up (i was planning on going back to the stock image) and wipe the dalvik cache and fix permissions. I rebooted and voila! fixed. Hopes this helps any one else who has this problem.
Moral of this story: Travel with a charger.
Another update. It froze up again in the middle of sending a text. I rebooted by battery removal, and it did the same thing again. Super long splash screen and sluggish boot up, no touch response when it finally came up. I booted into recovery and cleared the dalvik cache again. Seems to be working again now. We'll see if it does it again.....
Well, the screen locked up again. I tried going through the whole process again. I wiped the caches and battery stats, nothing. I wiped all the storage and data, booted into a clean stock interface, nothing. Restored the backup image, and then at some point, through all the rebooting and whatnot, it just shut down completely. I can't even get it to the bootloader. I'm really feeling like it's a hardware problem, and i've made peace with sending it back for TEP, but i have no way to unroot it.
Any suggestions? Please......
Theres unroot processes out there. I cant remember where but ive seen them. Mine gets sluggish too, but after a reboot its ok. You cant even get into the bootloader tho. I'm not even close to an expert but.......uh I'd 'lose' it and call the insurance co....

Evo Reboots Infinitely After Only Loading White Screen

After 20 minutes after updating to the latest MIUI, my Evo suddenly restarted. It got the white screen, but before loading any further, it restarted to the white screen and repeated the whole process infinitely. The only way to stop it is to do a battery pull.
I have tried wiping the data, but the issue is still there. After selecting the option to boot into recovery, the phone does the exact same thing (cycling the white boot screen). I even tried updating the recovery with the zip file, but that problem is still there.
Does anyone know what's wrong with my evo?
fightr said:
After 20 minutes after updating to the latest MIUI, my Evo suddenly restarted. It got the white screen, but before loading any further, it restarted to the white screen and repeated the whole process infinitely. The only way to stop it is to do a battery pull.
I have tried wiping the data, but the issue is still there. After selecting the option to boot into recovery, the phone does the exact same thing (cycling the white boot screen). I even tried updating the recovery with the zip file, but that problem is still there.
Does anyone know what's wrong with my evo?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1009672
Uh oh! Oh no! Read that thread. Everything you could possibly try is in that thread, it went 27 pages!!, and is still active. There was no solution found, but if something might work for you, it will be in that thread, I promise.
Hopefully an ruu will work for you.
I sincerely wish you luck.
Sent from my PC36100 using XDA App
not another one... ok so I would first post your info ROM, kernal, Hboot all the info in advanced. This happened to me last week. All I see now is bootloop post... this is BS.

Bootloop of Death - Revisited *Long*

Had a friend bring over an Evo 4g with the infamous bootloop of death.
Specs:
Revolutionary
S-Off
HW: 003
Radio: 2.15.0808
HBoot 6.16
*Aftermarket Extended Battery*
First attempt at booting the phone, it would hit the lockscreen and reset. Then it stopped on the boot animation, and then it hit the splash screen after that reboot and it gave up. Trying to get to recovery at that stage resulted in freezing on the splash screen as well. Flashed the Amon-Ra recovery successfully and it would SOMETIMES go to it and then sometimes it would just freeze on the splash screen. Hmm... Tried CWM recovery with similar results. When I was in recovery, I did factory data and cache wipes as well, just to be on the safe side. No luck. Alright, so I figured let's reset everything and start over, maybe there was a bad flash of a rom or kernel. Flashed the hex-edited HBoot 6.17 and then the stock P36IMG.zip for the 4.54 version. Everything went smooth, no error messages, all OK. Now the phone is listed as S-On with the appropriate HBoot and Radio versions. Good deal...and bootloop issue continues. Argh! Figured, I should try running the RUU from the PC just for heck of it. I tried both the 4.54 and 4.67 versions and both provided Error 120 saying the battery was not 30% or more. Odd, since the battery was charged fully according to the charging light, and from the brief times it did hit the lockscreen the battery looked fine. So I took a break from it. I came back to it the next day and thought I would try and, it booted to the lockscreen, and bootloop. Hmm. Seems it only likes to boot when cool or not having messed with it for awhile. Interesting. Let it set for a bit then put it on a fan and tried to boot to recovery...and it was the first time it had went to recovery in awhile. Hmmm. Took the phone and put it in a tupperware and put it in the freezer for like 10-15 minutes and tried to boot again. Booted all the way just like normal! Weird. Running like a champ. Played around with it for a few minutes, then just let it sit for awhile. No reboots at all. Rebooted the phone manually, but there comes the bootloop. So, threw it back in the freezer and tried it again after a bit and now the phone has been on for over 5 hours. Haven't played with it much, but before it just wouldn't even load, but now, obviously the temp has risen to normal levels and no restarts. I'm completely baffled. Would this be an issue with the battery since it is an aftermarket one (don't have a stock one to test unfortunately) since I know it can cause random issues and RUU didn't like it or...some strange hardware malfunction? Previously thought it might be an issue with the NV partition from the MetroPCS flash but since it is up and running OK now, I would think that would not be the case. Any thoughts?

Please help me help him... Thx ____

I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
red3razor said:
I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
Click to expand...
Click to collapse
Have you tried reflashing cwm recovery thru hboot? Then wipe everything and flash a rom.
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
cmlusco said:
Not sure where you got those instructions or files from, but there not for the incredible.
Heres what you do.
Download this file http://dinc.does-it.net/Stock_Images/4.06.605.3/PB31IMG.zip, and put it on the root of your sdcard in no folders.
Pull the battery, reinsert, and press vol down +power for 5 secs then wait for 5 mins not touching anything.
Press vol up and then wait for 20 minutes touching nothing. The phone will reboot once during the process, this is normal just let it be.
Press vol up, the phone should reboot and come up being able to see things and boot to the os normally.
Click to expand...
Click to collapse
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
The kid does not have a phone other than this one I'm trying to fix, and they would really like it fixed and in their hands by Friday.
I just tried re-installing CMW again, and just hangs on white HTC screen, doesn't even make it to CMW menu. This is kicking my butt.
Fruitcake? Back to stock? That worked on my phone once..not sure if it was sim or not
Sent from my MB860 using Tapatalk 2
He would like back to stock. S-off or S-on. Root or no root. Just working properly.
red3razor said:
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
Click to expand...
Click to collapse
What button are you using to select things in recovery? Pressinh power on the main menu brings up the orange hat, press the trackball to select items power to go back.
I have to admit I was using the power button (used to my Rezound) but now I cannot even get CMW to work. Flashed it with the .zip in hboot/bootloader. Tried both restart and not restart after running recovery update. Both ways, phone will just hang at white HTC screen and not enter CMW anymore. Sometimes screen goes black then back to white screen or just stays on white screen indefinitely.
Could a bad battery be causing this? I'm trying 2 different ones. I'm not sure if either are bad, just trying to troubleshoot. Is there a way to check battery health on a non-bootable phone?
Any other suggestions to try? Thanks everyone for your help. I'm giving this phone just a few more hours of me fussing with before it gets retired.
UPDATE:
after battery sitting on charger all day while at work (10hrs or so), tried to boot up phone. went well. got to OS right away. I let it sit for 1/2hr to see if it would reboot or not. it stayed alive. i tested making a phone call: OK. I browsed the the XDA website for less than 1 minute, it then rebooted on me. white HTC screen then black. white HTC. then black. white HTC then rebooted fine. couple seconds later shuts off again. this time the same white HTC then black 3 times same as before. then instead of rebooting, got the 5 vibes of death.
the phone while working also asked me to update to lastest android 4.08.605.2
i'm not sure which RUU i ran to get this far, but must have been an earlier.
so i guess now i will attempt the 5 vibes fix, that's if i can get the phone booted for long enough to install terminal emulator from market and follow the steps.
any ideas guys? thanks in advance.
i did the sd card fix and attempted 5 vibes fix: http://pvillecomp.com/?page_id=33
pulled the battery. put it back in. powered on the phone. once the first white "HTC Droid Incredible" screen came up, I plugged phone into PC. instead of one audible ding from computer saying device connected, i recieved 3 very quick dings from PC and phone shuts off. no charging light indicator. if i single press power button, unresponsive still.
now i unplug device from PC, remove battery, put battery back in, hoping for it to reboot normally. instead i get white HTC then black. white HTC then black screen with no boot up.
I believe so far I've tried the GB RUU from PvilleComp and the RUU provided by cmlusco in my post #3.
I guess now I'll try the Froyo RUU from PvilleComp's site: http://pvillecomp.com/?page_id=22
It could be your battery, but usually the phone will just turn off not reboot. 4.08.605.2 does not have a PB31IMG.zip so you have to use an ruu exe, but that requires you to be able to boot. You could try the froyo PB31IMG and hope it works. My only other sugestion would be to try and upgrade your hboot to the new 1.02, and then use the htcdev site to unlock it. Then fastboot flash cwm recovery and hope you can access it.
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
red3razor said:
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
Click to expand...
Click to collapse
No problem. Sounds like it may be a hardware issue.

[Q] Is my EVO Dead/Gone for good?

Hi Friends,
I did a lot of searching and tried a bunch of things, but I am not very successful. Can you experts please tell me if my EVO is dead/gone for good?
Symtoms:
My Evo was charging (it was rooted and S-Off), I took the charger cable off, and the phone rebooted.
It went to the White HTC Evo screen that comes before any ROM boots, and basically looped their infinitely.
Since then, the symptoms have switched back and forth from Bootloops on the white screen OR STUCK on the white screen, infinitely.
Currently, I am getting white screen boot loops
Things I have tried:
1. Cleared Storage (via Bootloader/Fastboot)
2. Chose "Recovery" from Bootloader/Fastboot (nothing happens, reboots and stuck on the white screen or loops)
3. Reverted back to S-ON
4. Flashed other Recovery zips
5. Upgraded the Fastboot version
6. Flashed the RUU
Current Situation:
Nothing changed guys... and after the RUU flash (out of which the Radio flash was the only component that FAILED) my PC31IMG.zip files are no longer being promoted for updates in my Fastboot/Bootloader menu.
While the reboots continue on the white screen...
Can't access Recovery
Can't run PC36IMG.zips anymore
Am I done here guys, or is there still anything I can do to save my EVO?
Appreciate ALL your help!
Man I have the same problem execept I'm not rooted or s off if you change the battery and let it sit for awhile off it will turn on but it will reboot in about 5 mintues then get stuck on the sprint 4g screen of the htc screen
Hey theneguy,
Thanks for your response... My phone was rooted, but is now S-On and Unrooted, I believe (I can't tell because I am not able to get in the OS).
I can't get into Recovery and my PC31IMG is not being read now...
Any ideas, friends?
theneguy said:
Man I have the same problem execept I'm not rooted or s off if you change the battery and let it sit for awhile off it will turn on but it will reboot in about 5 mintues then get stuck on the sprint 4g screen of the htc screen
Click to expand...
Click to collapse
same thing happened to my son, pulled sd card and it would boot fine, found and deleted a corrupt .img file on sd...all is fine
Latest Update guys:
I tried flashing the RUU via HBoot/Flashboot, and the update failed, but the progress bar at the screen was full/successful. The on-screen wizard tried to take me to the "Recovery" steps, nothing was fixed.
The computer wizard was stuck at: Sending Signature....
And the phone had the full progress bar from the previous flash.
So I yanked the battery out, cause I had no options left.
Well, needless to say, now, NOTHING turns on. The phone doesn't charge, and blah, blah, blah.
So guys, can someone give me a verdict... is my EVO done for good?
Thanks for your help.
I can't get in the recovery eather I tryed pulling the sd card out it is still doing the same thang
ProFragger said:
Hey theneguy,
Thanks for your response... My phone was rooted, but is now S-On and Unrooted, I believe (I can't tell because I am not able to get in the OS).
I can't get into Recovery and my PC31IMG is not being read now...
Any ideas, friends?
Click to expand...
Click to collapse
It should be PC36IMG not 31.
Sent from my PC36100 using Tapatalk 2
Thanks Mark,
But I don't think it matters anymore... I think with the battery pulled out after a failed RUU.exe installation has truly bricked my phone for good.
It doesn't charge, the battery was good, NOTHING lights up, and I just think it's game over...
MarkEv0 said:
It should be PC36IMG not 31.
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
I think you're right...

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