[Q] Problems with rooting Kindle fire - Kindle Fire Q&A, Help & Troubleshooting

Hi,
sorry in advance for my English - I am from Germany...
Maybe this is a stupid one but I am struggeling with rooting my kindle fire. Before running the installing_drivers.bat the Kindle was shown as 'Kindle' in the device manager after installing the drivers as 'Android Composite ADB Interface' which seems to be correct.
After starting run.bat I always get the following messages:
ooops... something went wrong
We are unable to locate your Kindle Fire.
Make sure it is plugged in and powered on.
trwp.img has been found.
fff.bin has been found.
Fastboot uses a different device than ADB
you should check device manager for Kindle or Amazon
if you see it rerun the driver installer that came packaged with KFU
installing FFF
#waiting for device#
now - nothing happens any more. Any idea what went wrong or what kind of mistake I made? (The kindle is plugged in an powered on )
Thanks for your support
Kerstin

Does your device enter fastboot? Does kfu indicate your device online boot status 4000. http://forum.xda-developers.com/showthread.php?t=1923010

Thepooch said:
Does your device enter fastboot? Does kfu indicate your device online boot status 4000. http://forum.xda-developers.com/showthread.php?t=1923010
Click to expand...
Click to collapse
All I can see it the message I mentioned before.

When you start kfu with your device plugged in it should indicate the status of the device, whether its online or offline and the boot status. This is a first gen kindle fire isn`t it?

Thepooch said:
When you start kfu with your device plugged in it should indicate the status of the device, whether its online or offline and the boot status. This is a first gen kindle fire isn`t it?
Click to expand...
Click to collapse
And exactly that is the problem, it showed the device online the very first time I tried it but also showed this 'oooops.... something went wrong, we are unable to locate your kindle fire' in the beginning. It stuck with the message 'waiting for device'. after an hour or so I disconnected the device and gave it another try since that time I always get the above described message and do not get any more to the info if device is on or offline. Attached a screenshot of the failure message. :crying:
And yes it is a first gen.

[email protected] said:
And exactly that is the problem, it showed the device online the very first time I tried it but also showed this 'oooops.... something went wrong, we are unable to locate your kindle fire' in the beginning. It stuck with the message 'waiting for device'. after an hour or so I disconnected the device and gave it another try since that time I always get the above described message and do not get any more to the info if device is on or offline. Attached a screenshot of the failure message. :crying:
And yes it is a first gen.
Click to expand...
Click to collapse
Yeah I cant open that file you attached but if it says waiting for device simply try powering it off then back on again as well did you read my tutorial?

Related

[Q] Kindle Fire Brick (possibly FUBAR) Please help!!!

First of all, I search many threads but couldn't find help for my specific problem. I rooted my Kindle Fire 6.2.2. with TWRP. Upon trying to unroot it, it bricked. I downloaded Kindle Fire Utility v0.9.3. to fix this but my computer won't properly recognize my Kindle. It doesn't seem like a driver problem. All I can do when I plug in my Kindle is eject it. And when I try to install FireFireFire, I get this error "Oops...something went wrong. We are unable to locate your Kindle Fire. Make sure it is plugged in and powered on."
Please help! Thanks.
Lyrekz said:
First of all, I search many threads but couldn't find help for my specific problem. I rooted my Kindle Fire 6.2.2. with TWRP. Upon trying to unroot it, it bricked. I downloaded Kindle Fire Utility v0.9.3. to fix this but my computer won't properly recognize my Kindle. It doesn't seem like a driver problem. All I can do when I plug in my Kindle is eject it. And when I try to install FireFireFire, I get this error "Oops...something went wrong. We are unable to locate your Kindle Fire. Make sure it is plugged in and powered on."
Please help! Thanks.
Click to expand...
Click to collapse
Please read this guide...
http://forum.xda-developers.com/showthread.php?t=1552547
so you get an understanding of how these different pieces fit together.
I can't get a sense of where your problems begin. 1) TWRP is not used to root. 2) you never mention what your Kindle Fire is doing that you think it's bricked. 3) how did you manage to root it in the first place if your drivers weren't working?
kinfauns said:
Please read this guide...
http://forum.xda-developers.com/showthread.php?t=1552547
so you get an understanding of how these different pieces fit together.
I can't get a sense of where your problems begin. 1) TWRP is not used to root. 2) you never mention what your Kindle Fire is doing that you think it's bricked. 3) how did you manage to root it in the first place if your drivers weren't working?
Click to expand...
Click to collapse
Answers: 1. Rooted with BurritoRoot3 and also installed TWRP. 2. It is stucked on the Kindle Fire screen. 3. My drivers were working then and seem to be now. The problem is my computer won't recognize my Kindle. And when I go to Kindle properties, the manufacter, model number, and description all come up as unavaible and grayed out.
Lyrekz said:
Answers: 1. Rooted with BurritoRoot3 and also installed TWRP. 2. It is stucked on the Kindle Fire screen. 3. My drivers were working then and seem to be now. The problem is my computer won't recognize my Kindle. And when I go to Kindle properties, the manufacter, model number, and description all come up as unavaible and grayed out.
Click to expand...
Click to collapse
If you installed TWRP, then you also installed FFF. If by "Kindle Fire screen" you mean the yellow triangle logo and that's all you see when it starts up without it ever blinking black, then you are in fastboot mode. Use KFU to set it back to normal and reboot it. If that doesn't work, you need to check the device manager in Windows and make sure it shows "Android Phone -> Android ADB Interface" for your Kindle Fire. If the device manager does not show that, then you need to uninstall the drivers, remove the device from the device manager, disconnect the KF from your computer and follow these directions....
http://forum.xda-developers.com/showpost.php?p=22342376&postcount=6
kinfauns said:
If you installed TWRP, then you also installed FFF. If by "Kindle Fire screen" you mean the yellow triangle logo and that's all you see when it starts up without it ever blinking black, then you are in fastboot mode. Use KFU to set it back to normal and reboot it. If that doesn't work, you need to check the device manager in Windows and make sure it shows "Android Phone -> Android ADB Interface" for your Kindle Fire. If the device manager does not show that, then you need to uninstall the drivers, remove the device from the device manager, disconnect the KF from your computer and follow these directions....
http://forum.xda-developers.com/showpost.php?p=22342376&postcount=6
Click to expand...
Click to collapse
First of all. thank you for the help. And now my Kindle is stuck on the Kindle Fire screen.
Mine is stuck here too..been 3 days.. ordered the factory cable.. hopefully that works.
One thing I've noticed is that sometimes when the you try to issue fastboot commands in fastboot mode it doesn't register. But that doesn't mean you aren't in fastboot mode.
Get your command prompt ready (“ready" means that "fastboot" is in your present working directory)
Turn off your Kindle
Type "fastboot devices" (without quotes)
Turn your Kindle on
Hit enter to send fastboot command
Keep hitting UP arrow to bring up last command and keep hitting enter until your computer recognizes the Kindle. If it doesn't, start over and try again. When it does, then you can change your bootmode.
It WILL work, eventually. If it doesn't, the only other logical explanation is it's a driver issue.
Typically speaking (but not always), the only reason you should ever have to use a factory cable is if you killed your battery and you don't have enough juice to power the device. There are other reasons but they are extremely RARE.
And please forgive my frustration, but this is one of the simplest concepts to master. "Unbricking" your device shouldn't be this difficult...for anyone.
Sent from my Amazon Kindle Fire using xda premium
Readyreadyready
I notice in a post someone is seeing:
"Bricked mine too. It shows up as a USB COM port and spits out "READYREADYREADYREADY" until it disconnects itself. I think this means it should be possible to restore 5.3.2.1 via sp flash tool (or maybe another serial loader). If we can get the right files"
Is that the "Ready" you are saying means wait until fastboot?
soupmagnet said:
One thing I've noticed is that sometimes when the you try to issue fastboot commands in fastboot mode it doesn't register. But that doesn't mean you aren't in fastboot mode.
Get your command prompt ready (“ready" means that "fastboot" is in your present working directory)
Turn off your Kindle
Type "fastboot devices" (without quotes)
Turn your Kindle on
Hit enter to send fastboot command
Keep hitting UP arrow to bring up last command and keep hitting enter until your computer recognizes the Kindle. If it doesn't, start over and try again. When it does, then you can change your bootmode.
It WILL work, eventually. If it doesn't, the only other logical explanation is it's a driver issue.
Typically speaking (but not always), the only reason you should ever have to use a factory cable is if you killed your battery and you don't have enough juice to power the device. There are other reasons but they are extremely RARE.
And please forgive my frustration, but this is one of the simplest concepts to master. "Unbricking" your device shouldn't be this difficult...for anyone.
Sent from my Amazon Kindle Fire using xda premium
Click to expand...
Click to collapse
larmores said:
I notice in a post someone is seeing:
"Bricked mine too. It shows up as a USB COM port and spits out "READYREADYREADYREADY" until it disconnects itself. I think this means it should be possible to restore 5.3.2.1 via sp flash tool (or maybe another serial loader). If we can get the right files"
Is that the "Ready" you are saying means wait until fastboot?
Click to expand...
Click to collapse
this is only for kindle fire 1 (2011)
there is a separate section for your device see
Fire Index: Which Amazon (Kindle) Fire Do I have?
for correct forum link
Sent from my XT1096 using XDA Labs

Kindle Fire bricked - stuck on logo

Hi.
I tried to install cyanogenmod on my Kindle Fire. Unfortunately, my device has been bricked....
First of all, I installed sdk manager with platform tools and google usb driver. I did everything to computer can work with Kindle Fire (finally I used "Kindle Fire Driver" pack because when I want to install driver by "Kindle Fire Utility" I can see error, because I haven't english version of Windows).
In the end I turned on "Kindle Fire Utility", I connected device to computer. Device was seen in the computer and "KFU". Then I gave a command to install root and superuser. After this command, I read my device will be relaunch in fastboot mode. KFU tried to download and install
TWRP, but it wasn't complete, because "KFU" couldn't connect with server. Application finished work and my Kindle Fire has been frozen. Now I can see only "Kindle Fire" logo. When I connect Kindle Fire, computer don't recognize it.
What Can I Do? I read that device is again and again in fastboot mode. What should I do to bring this device to life?
I read any command, but I can't do nothing, because computer can't see device.
Please, help me . Thanks in advance and best regards.
And...sorry for my english, I hope You'll understand me.
edgdob said:
Hi.
I tried to install cyanogenmod on my Kindle Fire. Unfortunately, my device has been bricked....
First of all, I installed sdk manager with platform tools and google usb driver. I did everything to computer can work with Kindle Fire (finally I used "Kindle Fire Driver" pack because when I want to install driver by "Kindle Fire Utility" I can see error, because I haven't english version of Windows).
In the end I turn on "Kindle Fire Utility", I connected device to computer. Device was seen in the computer and "KFU". Then I gave a command to install root and superuser. After this command, I read my device will be relaunch in fastboot mode. KFU tried to download and install
TWRP, but it wasn't complete, because "KFU" couldn't connect with server. Application finished work and my Kindle Fire has been frozen. Now I can see only "Kindle Fire" logo. When I connect Kindle Fire, computer don't recognize it.
What Can I Do? I read that device is again and again in fastboot mode. What should I do to bring this device to life?
I read any command, but I can't do nothing, because computer can't see device.
Please, help me . Thanks in advance and best regards.
And...sorry for my english, I hope You'll understand me.
Click to expand...
Click to collapse
If i am correct, you should be able to turn it off by holding the power button until the screen turns black while stuck... then just reboot normally.
Thanks for reply. Unfortunately each time when I turn on device, it's stuck on logo .
Edit: When I turn on KF I can see Kindle Fire logo all time, it doesn't disappear.
edgdob said:
Thanks for reply. Unfortunately each time when I turn on device, it's stuck on logo .
Edit: When I turn on KF I can see Kindle Fire logo all time, it doesn't disappear.
Click to expand...
Click to collapse
Sorry, im sort of new here so i kinda guessed. :/
I hope someone else sees this thread.
EDIT:There may be hope! According to this thread http://forum.xda-developers.com/showthread.php?t=1832812 . He has the same problem... try booting into the recovery menu then clear the cache.
The problem is my device has stock bootloader installed, so I can't do this .
I will read some articles, maybe I bring this device to life, but I'm losing hope. Drivers are installed correctly (I think so) and computer recognized unknown device (with problems) - I can't do nothing.
http://forum.xda-developers.com/showthread.php?t=1833361
look
go back to the kindle fire utility and choose option 1 then choose the option with the 4000 number and thats it.
Ok, you're right! Kindle Fire change bootmode from 4000 (normal) to fastboot (4002). When I plug and unplug device, computer doesn't recognize it. But when I turn on device and connect to computer - it works! I can see ADB Composite ADB Interface.
Thanks for all reply .
Good
edgdob said:
Ok, you're right! Kindle Fire change bootmode from 4000 (normal) to fastboot (4002). When I plug and unplug device, computer doesn't recognize it. But when I turn on device and connect to computer - it works! I can see ADB Composite ADB Interface.
Thanks for all reply .
Click to expand...
Click to collapse
Is it up and running m8?:good:
I'm having this same problem with the computer not recognizing the kindle as it is stuck on the boot screen. However, nothing I do gets the computer to recognize that the KF is plugged in. Further, after initially only being frozen on the KF boot screen, now when I plug in the KF it just flashes the "Kindle Fire" screen over and over, shutting itself on and off in an endless loop. Computer can't recognize the KF, none of the utilities pick it up and I don't know how to go back and uninstall the drives because the device itself won't even show up on my computer. Everyone who has this boot screen problem seems to fix it by changing to or from fastboot, but my device doesn't seem to be able to communicate with the computer at all any more. Suggestions?
Your battery is flat http://forum.xda-developers.com/showthread.php?t=1623244 .
killyridols said:
I'm having this same problem with the computer not recognizing the kindle as it is stuck on the boot screen. However, nothing I do gets the computer to recognize that the KF is plugged in. Further, after initially only being frozen on the KF boot screen, now when I plug in the KF it just flashes the "Kindle Fire" screen over and over, shutting itself on and off in an endless loop. Computer can't recognize the KF, none of the utilities pick it up and I don't know how to go back and uninstall the drives because the device itself won't even show up on my computer. Everyone who has this boot screen problem seems to fix it by changing to or from fastboot, but my device doesn't seem to be able to communicate with the computer at all any more. Suggestions?
Click to expand...
Click to collapse
Do you have TWRP or any other bootloader installed?

Kindle Fire stuck at logo after failed rooting.

Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????
If it says /unknown device/ in your divice manager then your drivers are not installed...Get your drivers installed first.Also try the UNBRICK utility it help me when i first started.
apple2107 said:
Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????
Click to expand...
Click to collapse
Most of the time (if not all), when I see an "unknown device" error, it is a sign of a corrupt or failing bootloader. So far, there is only one way to fix a bad bootloader (Firekit), but it takes a little work on your part.
Before I get into that just yet, you need to know that on top of that potentially being the problem, you still have to deal with Windows driver issues. So my suggestion to you is, since you may very well have to install Linux or set up a Linux LiveUSB to fix your bootloader problem, you might as well install Soupkit to see if the bootloader is in a usable enough condition to issue fastboot commands. It's unlikely, but you'll at least be able to launch Firekit easily, and without the need to install anything else.
Same problem
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.
seems to be in fastboot mode - look here - especially post #3:
http://forum.xda-developers.com/showthread.php?t=1552547
kindle stuck
deletarus said:
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.
Click to expand...
Click to collapse
hey man, im having the same exact issue, did you ever end up getting it resolved

Trying to root but I am overwhelmed with this problem

I installed the driver provided with the KFU before I ever hooked it up to the PC. Started the utility but it says ADB status offline and boot status unknown. So I checked out some youtube videos and I noticed everybody's kindle in device manager shows up as ADB Composite Device or something similar. Mine just shows up as Kindle. I for the life of me can't get it to change after many tutorials on how to. No matter what, even after uninstalling, it automatically goes to Portable Device Kindle. Can somebody help me please? I know somebody will just point me to a different thread but if you could, just let me know what I'm doing wrong and how to fix it. Thanks.
Is it a first gen. Kindle? http://forum.xda-developers.com/showthread.php?t=1923010 and second post here goes into driver specifics http://forum.xda-developers.com/showthread.php?t=1552547 .
Yes it's a first gen Kindle that I just bought and I installed the exe that was included in the KFU.
Just followed that guide through and it did nothing. The one thing it says though is that if the driver doesn't install correctly, uninstall the driver and check the delete software option. I'm not getting that option at all. Still doesn't show up as android phone or adb composite device. One thing I did though, is run it as an administrator and that at least got ADB to say online. Boot status is still unknown though.
buffnutz1 said:
Yes it's a first gen Kindle that I just bought and I installed the exe that was included in the KFU.
Click to expand...
Click to collapse
Must be a sign You mean the drivers run.bat file? What os ?

[Q] Kindle Fire Logo - bricked or stuck in fast boot - FIXED

received a used kindle fire, mode D01400. I did not check what version it was.
I used KFU, to install drivers
ran kfu
selected 2 - install permanet root with super user
the either i hit boot menu or it went to the bootmenu
i selected 2 - fastboot (4002)
device restarted but now stuck on the kindl fire screen. The Kindle is White and the fire word is yellow
device manager shows up as unknown device. tried on a different computer and also comes up as unknow.
kfu shows adb status - offline
boot status unknow
tried to uninstall drivers, with the same results.
when boot to recovery by holding the power button when i see kindle fire, the kindle shuts off.
also tried to use kindle unbrick untility. i hit the stuck on logo option and it also returned a "device not found" error message.
So my question is, can it be fixed or did i just break this new toy.
please help.
Thanks!
update:
tried on 2 different computer and still got the same device unknown.
also note i do not have the original cable
i got a 3rd computer, actually a vm on a mac and it came up as "Kindle"
I was ran KFU and sent the boot normal signal. The status said offline/unknow, but after sending the the normal boot, the kindle booted in regular mode!
so basically its fixed. Thansk for reading.
hksusa said:
received a used kindle fire, mode D01400. I did not check what version it was.
I used KFU, to install drivers
ran kfu
selected 2 - install permanet root with super user
the either i hit boot menu or it went to the bootmenu
i selected 2 - fastboot (4002)
device restarted but now stuck on the kindl fire screen. The Kindle is White and the fire word is yellow
device manager shows up as unknown device. tried on a different computer and also comes up as unknow.
kfu shows adb status - offline
boot status unknow
tried to uninstall drivers, with the same results.
when boot to recovery by holding the power button when i see kindle fire, the kindle shuts off.
also tried to use kindle unbrick untility. i hit the stuck on logo option and it also returned a "device not found" error message.
So my question is, can it be fixed or did i just break this new toy.
please help.
Thanks!
update:
tried on 2 different computer and still got the same device unknown.
also note i do not have the original cable
i got a 3rd computer, actually a vm on a mac and it came up as "Kindle"
I was ran KFU and sent the boot normal signal. The status said offline/unknow, but after sending the the normal boot, the kindle booted in regular mode!
so basically its fixed. Thansk for reading.
Click to expand...
Click to collapse
Okay since you made it that far what system version is it?
Thepooch said:
Okay since you made it that far what system version is it?
Click to expand...
Click to collapse
6.3.1
If you want to root it on a mac just use breakdroid http://forum.xda-developers.com/showthread.php?t=1443071 .
I was able to root and install recovery/firefirefire using the mac/vm in windows.
Not sure why it came up as unknow device on my windows 7 pc and on my second windows 7 machine.
i was able to put jelly bean 4.2 on the kindle fire, tiime to play
thanks to all

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