Kindle Fire stuck at logo after failed rooting. - Kindle Fire Q&A, Help & Troubleshooting

Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????

If it says /unknown device/ in your divice manager then your drivers are not installed...Get your drivers installed first.Also try the UNBRICK utility it help me when i first started.

apple2107 said:
Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????
Click to expand...
Click to collapse
Most of the time (if not all), when I see an "unknown device" error, it is a sign of a corrupt or failing bootloader. So far, there is only one way to fix a bad bootloader (Firekit), but it takes a little work on your part.
Before I get into that just yet, you need to know that on top of that potentially being the problem, you still have to deal with Windows driver issues. So my suggestion to you is, since you may very well have to install Linux or set up a Linux LiveUSB to fix your bootloader problem, you might as well install Soupkit to see if the bootloader is in a usable enough condition to issue fastboot commands. It's unlikely, but you'll at least be able to launch Firekit easily, and without the need to install anything else.

Same problem
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.

seems to be in fastboot mode - look here - especially post #3:
http://forum.xda-developers.com/showthread.php?t=1552547

kindle stuck
deletarus said:
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.
Click to expand...
Click to collapse
hey man, im having the same exact issue, did you ever end up getting it resolved

Related

[Q] manual install of unsigned drivers

I think this is where the beginning of my troubles lay. Wife's KF is version 6.3.1 and fully charged. Laptop is running Windows XP home edition service pack 3.
After I extracted KFU 9.6 to a folder called kfu in C drive, I tried to run the install drivers batch file. The WinUSB AndroidUsbDeviceClass failed. Unsigned driver. In system properties I changed the default driver signing option default to Ignore. Problem remained. Then I deleted the kfu folder and downloaded android.zip and extracted that into C:\Documents and Settings\USER\.android.
After doing that re-extracting KFU and connecting my wife's KF, KFU said that ADB status was online and boot status was normal. Device manager also recognized Android Phone and Android ADB Interface, no yellow exclamation points.
Encouraged by this I ran KFU and selected option 2. Where things hung up was the attempt to install FFF. The message was that KFU was waiting for response from device. The Kindle had the Kindle Fire logo and things just stayed that way for twenty minutes or so until I turned off wife's Kindle.
I tried to use the Kindle Unbrick Utility 1.1, every option, but the problem remains. When I plug in the KF, device manager still sees Android Phone and Android ADB Interface. Also, now KFU says ADB status is offline.
Any advice?
Sorry for the long windedness.
Matt
What exactly are you asking? Are you trying to boot the Kindle, or are you trying to run ADB?
If the Kindle's not starting, first verify whether FireFireFire installed or not. You'll either have the Kindle Fire logo with an android bot on top or a blue white Kindle Fire logo. If FFF is installed, you can enter recovery by holding power right after the device boots. If FFF is not installed, you shouldn't really be having trouble with the boot, but try holding the power button and rebooting multiple times.
If it's ADB, you could always reinstall the drivers. The drivers are unsigned, so I think everyone had to click past that too. Besides the drivers, some USB cables are problematic with ADB (I'm looking at you, Samsung). You could try unplugging and replugging, using a different USB cable, using different USB ports, restarting the computer, restarting the Kindle, etc.
mfpayne said:
Where things hung up was the attempt to install FFF. The message was that KFU was waiting for response from device. The Kindle had the Kindle Fire logo and things just stayed that way for twenty minutes or so until I turned off wife's Kindle.
Click to expand...
Click to collapse
I've had this happen before. In my case, using KFU instead of fastboot, I just shutdown the Kindle as you did, and then turned it back on while still plugged and waiting. It caught up right away and installed fine.
Apparently, it had gotten stuck when trying to switch to fastboot, so shutting it off and back on while still plugged made fastboot work correctly... for whatever reason.
Alternatively, you can go the "manual" route, rather than using KFU, as it can be a bit problematic sometimes: http://forum.xda-developers.com/showpost.php?p=23747804&postcount=3 (may want to read the first two posts as well)
I'll try manual
Thanks, hunterhk and Dasanko. I believe I'll look at that link you sent and try the manual install. I'll let you know how it goes.
mfpayne said:
Thanks, hunterhk and Dasanko. I believe I'll look at that link you sent and try the manual install. I'll let you know how it goes.
Click to expand...
Click to collapse
Look like you have ADB driver installed correctly not Fast boot. Try to install driver again *without* KF plugged in. Then power off the KF and finally connect to the USB cable.
Gửi từ Kindle Lửa của tôi qua Tapatalk 2
twrp yes, fff no
Thank you, linktohack
Now I can get twrp to give me a menu. I'll try to reinstall FFF sometime today. I really appreciate the helpful folks who read these threads and contribute to easing people's pain.
Matt
unsophisticated but seemed to work
It's rooted now. Eventually what I ended up doing was simply downloading different versions of KFU and running them after wiping the caches in TWRP in between each try. Eventually got root, but I'm sure glad that the manual driver install worked and that I had the recovery program in place. Good luck everyone.
Matt

[Q] Kindle Fire Really bricked

Please, please, really, help me out. My kindle fire is bricked, I tried Unbrick tool and a lot of other things, like installing again the drivers, the sdk, but nothing works at all!!
Here is the thing: When I was rooting my Kindle, my building got a blackout during the root process, and when the light goes on, my kindle was stucked on "Kindle Fire" logo. When I use adb devices, nothing shows. When I connect to Windows, it shows as a Unknown device, and when I try to install adb composite, it give a message saying that the driver android_winusb is not compatible with the hardware connected to USB. So, I can now really use this brand new Kindle Fire as a brick? I bought it on june 06 2012 !!!!!! Please, help me with this.. please..
Thank you very much
I was in the same place yesterday
Uninstall the unknown usb driver
Unplug kindle from usb
Reboot pc
Install drivers from kindle fire utility using the install_drivers bat
Plug kindle in, should recognize as adb device (if it shows up as a kindle uninstall those and reboot)
You may need to use kfu to get into normal bootmode if stuck in fastbook onc the drivers are set
Sent from my DROID BIONIC using XDA
Stuck in Kindle Fire logo mostly means your your KF is in fast boot mode. Try unplug your KF, get the latest KFU and reinstall drivers, reboot pc and reconnect KF.
Open KFU and select normal boot mode.
Sent from my iPad using Tapatalk HD
Thank you for the answers, but it is still not working. I did everything you told me, but its not working. My Windows 7 set the device as unknown. When I set it to normal boot mode, the program starts to wait for the device that is already pluged in.
kindle fire bricked at all
What else can I do? I have tried on Mac, on Linux and Windows, but its not working in any of these systems.
zocas said:
What else can I do? I have tried on Mac, on Linux and Windows, but its not working in any of these systems.
Click to expand...
Click to collapse
First figure out where it's getting stuck in the boot process. If the bootlogo appears on the display and stays that way without ever blacking out, then it's in fastboot mode.
http://forum.xda-developers.com/showthread.php?t=1668159
If it does go black before showing the bootlogo again, then it's no longer in fastboot mode and its trying to boot into something. In this case, you'll have to hope that it's getting far enough into the boot process that it can accept adb commands from your computer.
Either way, you'll have to make sure the drivers are working properly.
http://forum.xda-developers.com/showthread.php?t=1552547
The second one covers drivers, but the first 3 posts in general should be helpful to you. If it's not in fastboot mode and you can't get it to execute adb commands, you can either get a factory cable or open up the back cover on the device and use Firekit.

Kindle Fire bricked - stuck on logo

Hi.
I tried to install cyanogenmod on my Kindle Fire. Unfortunately, my device has been bricked....
First of all, I installed sdk manager with platform tools and google usb driver. I did everything to computer can work with Kindle Fire (finally I used "Kindle Fire Driver" pack because when I want to install driver by "Kindle Fire Utility" I can see error, because I haven't english version of Windows).
In the end I turned on "Kindle Fire Utility", I connected device to computer. Device was seen in the computer and "KFU". Then I gave a command to install root and superuser. After this command, I read my device will be relaunch in fastboot mode. KFU tried to download and install
TWRP, but it wasn't complete, because "KFU" couldn't connect with server. Application finished work and my Kindle Fire has been frozen. Now I can see only "Kindle Fire" logo. When I connect Kindle Fire, computer don't recognize it.
What Can I Do? I read that device is again and again in fastboot mode. What should I do to bring this device to life?
I read any command, but I can't do nothing, because computer can't see device.
Please, help me . Thanks in advance and best regards.
And...sorry for my english, I hope You'll understand me.
edgdob said:
Hi.
I tried to install cyanogenmod on my Kindle Fire. Unfortunately, my device has been bricked....
First of all, I installed sdk manager with platform tools and google usb driver. I did everything to computer can work with Kindle Fire (finally I used "Kindle Fire Driver" pack because when I want to install driver by "Kindle Fire Utility" I can see error, because I haven't english version of Windows).
In the end I turn on "Kindle Fire Utility", I connected device to computer. Device was seen in the computer and "KFU". Then I gave a command to install root and superuser. After this command, I read my device will be relaunch in fastboot mode. KFU tried to download and install
TWRP, but it wasn't complete, because "KFU" couldn't connect with server. Application finished work and my Kindle Fire has been frozen. Now I can see only "Kindle Fire" logo. When I connect Kindle Fire, computer don't recognize it.
What Can I Do? I read that device is again and again in fastboot mode. What should I do to bring this device to life?
I read any command, but I can't do nothing, because computer can't see device.
Please, help me . Thanks in advance and best regards.
And...sorry for my english, I hope You'll understand me.
Click to expand...
Click to collapse
If i am correct, you should be able to turn it off by holding the power button until the screen turns black while stuck... then just reboot normally.
Thanks for reply. Unfortunately each time when I turn on device, it's stuck on logo .
Edit: When I turn on KF I can see Kindle Fire logo all time, it doesn't disappear.
edgdob said:
Thanks for reply. Unfortunately each time when I turn on device, it's stuck on logo .
Edit: When I turn on KF I can see Kindle Fire logo all time, it doesn't disappear.
Click to expand...
Click to collapse
Sorry, im sort of new here so i kinda guessed. :/
I hope someone else sees this thread.
EDIT:There may be hope! According to this thread http://forum.xda-developers.com/showthread.php?t=1832812 . He has the same problem... try booting into the recovery menu then clear the cache.
The problem is my device has stock bootloader installed, so I can't do this .
I will read some articles, maybe I bring this device to life, but I'm losing hope. Drivers are installed correctly (I think so) and computer recognized unknown device (with problems) - I can't do nothing.
http://forum.xda-developers.com/showthread.php?t=1833361
look
go back to the kindle fire utility and choose option 1 then choose the option with the 4000 number and thats it.
Ok, you're right! Kindle Fire change bootmode from 4000 (normal) to fastboot (4002). When I plug and unplug device, computer doesn't recognize it. But when I turn on device and connect to computer - it works! I can see ADB Composite ADB Interface.
Thanks for all reply .
Good
edgdob said:
Ok, you're right! Kindle Fire change bootmode from 4000 (normal) to fastboot (4002). When I plug and unplug device, computer doesn't recognize it. But when I turn on device and connect to computer - it works! I can see ADB Composite ADB Interface.
Thanks for all reply .
Click to expand...
Click to collapse
Is it up and running m8?:good:
I'm having this same problem with the computer not recognizing the kindle as it is stuck on the boot screen. However, nothing I do gets the computer to recognize that the KF is plugged in. Further, after initially only being frozen on the KF boot screen, now when I plug in the KF it just flashes the "Kindle Fire" screen over and over, shutting itself on and off in an endless loop. Computer can't recognize the KF, none of the utilities pick it up and I don't know how to go back and uninstall the drives because the device itself won't even show up on my computer. Everyone who has this boot screen problem seems to fix it by changing to or from fastboot, but my device doesn't seem to be able to communicate with the computer at all any more. Suggestions?
Your battery is flat http://forum.xda-developers.com/showthread.php?t=1623244 .
killyridols said:
I'm having this same problem with the computer not recognizing the kindle as it is stuck on the boot screen. However, nothing I do gets the computer to recognize that the KF is plugged in. Further, after initially only being frozen on the KF boot screen, now when I plug in the KF it just flashes the "Kindle Fire" screen over and over, shutting itself on and off in an endless loop. Computer can't recognize the KF, none of the utilities pick it up and I don't know how to go back and uninstall the drives because the device itself won't even show up on my computer. Everyone who has this boot screen problem seems to fix it by changing to or from fastboot, but my device doesn't seem to be able to communicate with the computer at all any more. Suggestions?
Click to expand...
Click to collapse
Do you have TWRP or any other bootloader installed?

[Q] Kindle Fire Logo - bricked or stuck in fast boot - FIXED

received a used kindle fire, mode D01400. I did not check what version it was.
I used KFU, to install drivers
ran kfu
selected 2 - install permanet root with super user
the either i hit boot menu or it went to the bootmenu
i selected 2 - fastboot (4002)
device restarted but now stuck on the kindl fire screen. The Kindle is White and the fire word is yellow
device manager shows up as unknown device. tried on a different computer and also comes up as unknow.
kfu shows adb status - offline
boot status unknow
tried to uninstall drivers, with the same results.
when boot to recovery by holding the power button when i see kindle fire, the kindle shuts off.
also tried to use kindle unbrick untility. i hit the stuck on logo option and it also returned a "device not found" error message.
So my question is, can it be fixed or did i just break this new toy.
please help.
Thanks!
update:
tried on 2 different computer and still got the same device unknown.
also note i do not have the original cable
i got a 3rd computer, actually a vm on a mac and it came up as "Kindle"
I was ran KFU and sent the boot normal signal. The status said offline/unknow, but after sending the the normal boot, the kindle booted in regular mode!
so basically its fixed. Thansk for reading.
hksusa said:
received a used kindle fire, mode D01400. I did not check what version it was.
I used KFU, to install drivers
ran kfu
selected 2 - install permanet root with super user
the either i hit boot menu or it went to the bootmenu
i selected 2 - fastboot (4002)
device restarted but now stuck on the kindl fire screen. The Kindle is White and the fire word is yellow
device manager shows up as unknown device. tried on a different computer and also comes up as unknow.
kfu shows adb status - offline
boot status unknow
tried to uninstall drivers, with the same results.
when boot to recovery by holding the power button when i see kindle fire, the kindle shuts off.
also tried to use kindle unbrick untility. i hit the stuck on logo option and it also returned a "device not found" error message.
So my question is, can it be fixed or did i just break this new toy.
please help.
Thanks!
update:
tried on 2 different computer and still got the same device unknown.
also note i do not have the original cable
i got a 3rd computer, actually a vm on a mac and it came up as "Kindle"
I was ran KFU and sent the boot normal signal. The status said offline/unknow, but after sending the the normal boot, the kindle booted in regular mode!
so basically its fixed. Thansk for reading.
Click to expand...
Click to collapse
Okay since you made it that far what system version is it?
Thepooch said:
Okay since you made it that far what system version is it?
Click to expand...
Click to collapse
6.3.1
If you want to root it on a mac just use breakdroid http://forum.xda-developers.com/showthread.php?t=1443071 .
I was able to root and install recovery/firefirefire using the mac/vm in windows.
Not sure why it came up as unknow device on my windows 7 pc and on my second windows 7 machine.
i was able to put jelly bean 4.2 on the kindle fire, tiime to play
thanks to all

[Q] Kindle Fire Root Gone Very Very Wrong

This is my second time rooting my Gen1 Kindle Fire. (The first time was very successful but stupid me, I went back to factory settings for no good reason).
From KF's updated software (6.3.2) I used Kindle Fire Utility 0.9.9, to install TWRP 2.6 and other google apps. I loaded TWRP and cleared cache etc. I then installed the new CM 10.1 SGT 7 rom. When i rebooted the KF, i didnt get the option to boot into twrp. What happens now is, it shows the orange Kindle Fire boot screen, and then continues to the CM10.1 boot screen. I may have installed CM10 over the KF software somehow. Now, my PC recognizes it as a Kindle Fire when I plug in the USB but there's an error in the device manager. Basically, KFU doesn't recognize it's a Kindle anymore. When I try to reboot it in recovery mode, it just does a regular reboot. Nothing about my KF looks like there's twrp installed in the background. I can't access it no matter what.
I tried sideloading Google Play and installing the TWRP Manager app but that doesn't do anything at all. I feel like my KF is going to be stuck like this forever. Any way to hard reset everything without TWRP? I have the proper "update.zip" file on the sdcard but I can't access any way to Wipe it and Install it.
Just so you know, the kindle isn't bricked it just seems like it's permanently stuck the way it is and my PC won't recognize its harddrive via USB.
Any suggestions?
Still no replies huh? Damn.
So when I turn on my kindle fire, the orange Kindle Fire logo shows up for a few seconds THEN the CyanogenMod boot screen comes up. I never get the option to boot into TWRP.
When I plug my KF into my PC, the Kindle Fire drivers get an error so i change it into an Android ADB Composite device. It still won't recognized the device properly. When I open up the console and try "adb devices" nothing shows as connected. I've installed the SDK and changed the files but it's the same thing. All that to say, the KFU no longer recognizes when the KF is plugged in.
MikeyNooch said:
Still no replies huh? Damn.
So when I turn on my kindle fire, the orange Kindle Fire logo shows up for a few seconds THEN the CyanogenMod boot screen comes up. I never get the option to boot into TWRP.
When I plug my KF into my PC, the Kindle Fire drivers get an error so i change it into an Android ADB Composite device. It still won't recognized the device properly. When I open up the console and try "adb devices" nothing shows as connected. I've installed the SDK and changed the files but it's the same thing. All that to say, the KFU no longer recognizes when the KF is plugged in.
Click to expand...
Click to collapse
try again with ver 9.6

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