[Q] New laptop,replacement Epic4g!Laptop/Epic not recognizing each other! - Epic 4G Q&A, Help & Troubleshooting

Need Help! I know this has probably been addressed, but, couldn't find the post. :cyclops: So, received replacement Epic & have new laptop. Installed the Samsung drivers onto laptop, but, when I connect phone it only charges. No screen asking about USB storage like normal & nor does my laptop even register the device being plugged in. I'm running Windows 7 on an Asus x401a & downloaded drivers from Samsung & installed. When I connect, nothing happens. I checked & rechecked USB debugging, just in case, mock locations, and powercycled and still nothing. If anyone couldplease let me know how to fix, I'd really appreciate. Thanks![sSIZE]

Questions go in Q&A
Thread moved

Witch drivers did you use?
Rocking cm9.1

Open dialer and press ##8778# and makes sure usb is set to pda and not modem...
Sent from my SPH-D700 using Xparent Blue Tapatalk 2

flastnoles11 said:
Open dialer and press ##8778# and makes sure usb is set to pda and not modem...
Sent from my SPH-D700 using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Did that and USB is set to pda. The UART is set to modem.

zman519 said:
Witch drivers did you use?
Rocking cm9.1
Click to expand...
Click to collapse
Those that are on the Samsung support site, version 1.3.800 according to file name.

smathias503 said:
Those that are on the Samsung support site, version 1.3.800 according to file name.
Click to expand...
Click to collapse
Ok cool, just wanted to make sure you had the right ones.
It this a clean Win7 (x32? Or x64) install? Or is it a OEM install?
What model laptop? The more info you give us the ezer it will be to try & help.
Any other USB devices have ANY problems? I'm mainly talking about USB devices that need drivers, not a flash drive or hdd
Rocking cm9.1

smathias503 said:
Need Help! I know this has probably been addressed, but, couldn't find the post. :cyclops: So, received replacement Epic & have new laptop. Installed the Samsung drivers onto laptop, but, when I connect phone it only charges. No screen asking about USB storage like normal & nor does my laptop even register the device being plugged in. I'm running Windows 7 on an Asus x401a & downloaded drivers from Samsung & installed. When I connect, nothing happens. I checked & rechecked USB debugging, just in case, mock locations, and powercycled and still nothing. If anyone couldplease let me know how to fix, I'd really appreciate. Thanks![sSIZE]
Click to expand...
Click to collapse
did you manually install the drivers? and when you plug phone to laptop and you get the usb icon in notificatio bar, did you slide bar down and tap on usb connection?
---------- Post added at 12:51 AM ---------- Previous post was at 12:51 AM ----------
LORDFIRE00 said:
did you manually install the drivers? and when you plug phone to laptop and you get the usb icon in notificatio bar, did you slide bar down and tap on usb connection?
Click to expand...
Click to collapse
i know they are simple steps, but many people sometimes overlook the easy steps.

Related

[Q] Windows 7 Doesn't Recognize my Continuum...

So I'm attempting to root the Continuum, but for some reason the phone won't effectively connect to Windows 7. For example, when I hook the phone up to my Samsung i7 laptop, all the phone does is charge. It doesn't even ask me if I would like to use usb storage or anything. The computer also doesn't recognize the device. Any ideas? Thanks!
A couple questions first:
- Did you install the Continuum drivers?
- Does your phone bring up the USB connection in the status bar?
- Does it bring up the Verizon VCast website on connection?
ExNukeSquid said:
A couple questions first:
- Did you install the Continuum drivers?
- Does your phone bring up the USB connection in the status bar?
- Does it bring up the Verizon VCast website on connection?
Click to expand...
Click to collapse
1. I likely did not install the Continuum drivers, and I have no clue where to get them. I'm assuming Samsung's website, but it's a bit hard to figure out and navigate...
2. My phone does not bring up the USB connection in the status bar.
3. When I go to the browser, it brings up the Verizon website with news, etc.
It should probably be stated as well that this phone is not activated. I am using it on wifi only for the time being because I traded it with a friend for another phone.
Alright, so I've figured it out. Strangely enough, I was just using a generic USB to microUSB cable, and I actually needed to use a Samsung cable. Weird, right?
sportsinger75 said:
Alright, so I've figured it out. Strangely enough, I was just using a generic USB to microUSB cable, and I actually needed to use a Samsung cable. Weird, right?
Click to expand...
Click to collapse
So...now that I'm rooted, how in the world do I install a custom rom? I saw that there's a ClockworkMod Recovery out, but what does "Odin" mean? I'm coming from an LG Optimus V and have extensive experience rooting and installing custom roms and recoveries, but I've never heard of that before. Thanks again!
First, we dont have much for custom roms on this phone. The couple we do have contain fairly well written "how-to's" for them.
Second, if you are not sure, do some research and find out as many answers with the vast pool of knowlendge at your fingertips (the interwebs) as you can. There has already been a swarm of questions asked, and I am sure the answers may already be there for you.
I am waiting for the update and Froyo roms to come out before I bother with custom roms, but I am not holding my breath for that. I will probably be on my next Android phone before I will bother. Modding it up with Widgetlocker, ADW Launcher, and some other goodies at the moment to tide me over.
I had this same problem today. USB mass storage wasn't working, adb wasn't working. I wasn't using the samsung cable, but I can't see how that would make a difference, as the cable I was using has worked for literally a couple dozen different phones from different manufacturers - including other samsungs. I had the samsung drivers installed.
The owner claims that only media sync works on his computer as well, and that usb mass storage has never worked. Anyone have any ideas on how to fix this?
i am also getting this problem. as far as i know i am still using the samsung cable, as normal micro-usb cables dont fit in the continuums port. ill look for another one, but this is quite odd. what i have done (all windows 7 64 bit):
drivers uninstalled
drivers installed
lagfix on
lag fix off
factory reset (within adrenalyne's rom)
i am going to try to transfer the stock rom via bluetooth and see if that works
edit: turns out that isnt possible without odi recognizing the device, which it doesnt (not even in download mode). this is very peculiar
some more information: nothing even shows up in device manager. no unknown devices, nothing. the phone charges, but thats it. i might go to the verizon store and see if i can get another cable
My guess is because you are using a 64 bit version of windows..
Sent from my SCH-I400 using XDA App
I use win7 x64 with odin3v1.3 and it always detects.... I have odin on pc screen with files loaded then I pull bat hold the DownVol button and plug in usb
EDIT: I also have 'galaxy s x64 drivers'...I found em on net sumwhere?
Sent from my SCH-I400 using XDA Premium App
jaizero said:
My guess is because you are using a 64 bit version of windows..
Sent from my SCH-I400 using XDA App
Click to expand...
Click to collapse
Why would that matter at all?
The 64bit version of Windows 7 is notorious for not being compatible with a lot of devices. There just arent any 64bit drivers. If you dont understand how to run your software in the proper compatibility mode you will run into problems. I used the x64 version of Win7 for about 12 seconds after I realized my ancient usb optical mouse didnt work lol.
My advice, try running the Samsung driver installer in compatibility mode and see if that doesnt help.
jaizero said:
My advice, try running the Samsung driver installer in compatibility mode and see if that doesnt help.
Click to expand...
Click to collapse
Compatibility mode won't do anything in the case of drivers. I'm not sure what your issue is though as all of my Samsung phones have been picked up fine from within Windows 7 x64. Is the phone picked up on any non-Windows 7 computer? Have you checked in Device Manager to see if it just needs installed?
its the cable. i took mine to the verizon store, they tested it, and gave me a new one for free. works perfectly now
Excellent, problem solved!
So it turns out a factory reset fixed it. Using a moto cable. So that's definitely not the issue. Flashing froyo now. Thanks!
I have encountered that a few times also. Its weird cuz when I plugged the usb into ac charger it almost immediately asks if I want to mount sd for data transfer. 20 mins later I unplug usb from unit and plugit into my win7 pc and nothin? So plugged back into ac unit and it recognize....so I mounted and it didn't know what to do lol. I then plugged back intopc...waited...changed orientation and 'Boom' pc sees it...in fact I change orientation whenever it seems to hang and seems to work....
sent from my XDA phone - its more than a continuum
I should also note that I have never used a samsung cable and every usb micro I've used (moto,kodak,BB,Lg) has fit and worked. But I have noticed some usb related quirks since froyo update like no lock screen after charging till I push home button, inaccurate batt icon (goes from 3/4 to 1/4 in like 10 mins but overall batt life is same as before)...
On an unrelated note I also can't get v6supercharger to work...?
sent from my XDA phone - its more than a continuum

USB Drivers for Epic 4G Touch

Does anyone have a link for the drivers for the Epic 4G Touch? My phone is not showing up on adb and I can't seem to find them.
they should be the same one as the epic no?
http://www.samsung.com/us/support/downloads/SPH-D710ZKASPR
Should be there when they're released ... all that shows up right now is the user manual.
imtjnotu said:
they should be the same one as the epic no?
Click to expand...
Click to collapse
I don't think so.
what drivers are you refering to? are you trying to access your USB storage inside the phone on your computer or what are you trying to do? which USB drivers are you refering to?
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Sent from my SPH-D710 using xda premium
SAShady said:
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It installed some drivers when debug was disabled but now it is enabled and it still doesn't show in adb devices
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
©ertifiedMuffDiver™ said:
what drivers are you refering to? are you trying to access your USB storage inside the phone on your computer or what are you trying to do? which USB drivers are you refering to?
Click to expand...
Click to collapse
I want to be able to connect via ADB. I have Win7 64 bit and can't find a driver for my phone.
PhantomPhreak53 said:
It installed some drivers when debug was disabled but now it is enabled and it still doesn't show in adb devices
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
I want to be able to connect via ADB. I have Win7 64 bit and can't find a driver for my phone.
Click to expand...
Click to collapse
Same deal, works fine in linux though
SAShady said:
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Click to expand...
Click to collapse
I installed the USB drivers from Samsung before I connected the USB.
This method does not work.
My computer does not see my device at all, though it is charging.
it doesn't mount with debugging on or off
WTF!
Ideas?
Windows 7 32-bit
Have you tried installing Kies? It delivers E4GT drivers during installation.
Here:http://api.viglink.com/api/click?format=go&drKey=1359&loc=http%3A%2F%2Fforum.xda-developers.com%2Fshowthread.php%3Ft%3D1267762%26page%3D3&v=1&libid=1316391418667&out=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Fformat%3Dgo%26drKey%3D1359%26loc%3Dhttp%253A%252F%252Fforum.xda-developers.com%252Fshowthread.php%253Ft%253D1266777%2526highlight%253Dkies%26v%3D1%26libid%3D1316390245606%26out%3Dhttp%253A%252F%252Forg.downloadcenter.samsung.com%252Fdownloadfile%252FContentsFile.aspx%253FCDSite%253DUNI_CA%2526CDCttType%253DSW%2526ModelType%253DN%2526ModelName%253DFM_UPDATE%2526idyn%253DN%2526VPath%253DSW%252F201105%252F20110512115717796%252FKies_2.0.2.11071_128.exe%26ref%3Dhttp%253A%252F%252Fforum.xda-developers.com%252Fsearch.php%253Fsearchid%253D91086814%26title%3DKIES%2520and%252032%2520%2526%252064%2520bit%2520Drivers%2520for%2520Epic%25204G%2520Touch%2520-%2520xda-developers%26txt%3Dhttp%253A%252F%252Forg.downloadcenter.samsung.co....11071_128.exe%26jsonp%3Dvglnk_jsonp_13163902411401&ref=http%3A%2F%2Fforum.xda-developers.com%2Fforumdisplay.php%3Ff%3D1284&title=%5BACS%5D%20Pre-rooted%20kernel%20-%20Page%203%20-%20xda-developers&txt=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Ffor...13163902411401&jsonp=vglnk_jsonp_13163916581211
iSaint said:
http://www.samsung.com/us/support/downloads/SPH-D710ZKASPR
Should be there when they're released ... all that shows up right now is the user manual.
Click to expand...
Click to collapse
I just checked the link. Looks like they have the drivers available now. Although I do suggest the above with Kies installation.
!!FIXED!!
Kn0wBuddy said:
Have you tried installing Kies? It delivers E4GT drivers during installation.
Click to expand...
Click to collapse
I did actually, and Kies couldn't see the phone.
Also, the phone did not see a USB connection, though it was charging
per the documentation I tried to mount as mass storage device through Wireless and Networking. This didn't do anything either, phone still charges.
I had borrowed the USB cable from a co-worker, I had him plug it in to his phone, and it works just fine, just XP machine sees his phone.
Turns out, its something with the cable.
rummaging around for another cable, I noticed I had my XOOM and its cord with me. Its the same type, but its the Moto brand one (if that makes it any different?)
plugged it in instead just for ****s and giggles. It works.
Phone just doesn't like his cable for whatever reason.
Now Win7 sees the phone, and Kies sees it (doesn't like the debugging mode but whatever)
His cable was an LG branded one. Any one know if there's something different?
I've tested 2 LG branded usb cables and they do not work. Same thing you described.
I found it in pull it out half way the phone recognizes USB and the computer sees the phone but if I try to transfer files I get a "device disconnected" error... Or something like that. I can see the files, just can't touch 'em.
I could not believe that the cable is have been using on tons of devices for years wouldn't work only on this one. I'd sooner believe it was the computer. So I grabbed a coworkers much newer LG branded cable and same thing... I still didn't believe it after testing 2 cables on 3 computers... Though I had a hunch from the first second I plugged it in I still can't believe it... And then I read this.
Explanation please, lol.
Sent from my SPH-D710 using XDA App
I downloaded Kies as well, and it did install a driver called "SAMSUNG Mobile USB Composite Device", but I don't think this is what I need (trying to root).
Whenever I open Odin w/ the phone connected, no COM port mapping number displays...
Using the USB cable that came w/ the phone.
Deleted original post.
Just go to this forum and download the USB Android Drivers from 1) Prerequisites of the Rooting process.
http://forum.xda-developers.com/showthread.php?t=1342728
FYI - I had to use the provided Samsung USB charger cable for my computer and phone to communicate. Otherwise, my phone would only charge, but it would not show up as MTP-Connected (or USB Connected).
KYT said:
I installed the USB drivers from Samsung before I connected the USB.
This method does not work.
My computer does not see my device at all, though it is charging.
it doesn't mount with debugging on or off
WTF!
Ideas?
Windows 7 32-bit
Click to expand...
Click to collapse
My exact problem and I started a thread yesterday about it --- some people have suggested some things to try, none of them worked for my case but check here and try some of this stuff
--- http://forum.xda-developers.com/showthread.php?t=1435271 ---
Like I said my issue is still occuring, I'm heading to Sprint tomorrow for a replacement
AVAH0LIC said:
My exact problem and I started a thread yesterday about it --- some people have suggested some things to try, none of them worked for my case but check here and try some of this stuff
--- http://forum.xda-developers.com/showthread.php?t=1435271 ---
Like I said my issue is still occuring, I'm heading to Sprint tomorrow for a replacement
Click to expand...
Click to collapse
Have you considered getting your USB adapter/port checked for issues? It could be possible that the adapter no longer has the ability to send data, but only charges the E4GT when connected; try using another USB port on your computer.
taufunc said:
Have you considered getting your USB adapter/port checked for issues? It could be possible that the adapter no longer has the ability to send data, but only charges the E4GT when connected; try using another USB port on your computer.
Click to expand...
Click to collapse
Tried all ports --- updated all drivers... even formatted my computer... its definitely the phone.
I have three computers here and none of them are working with it --- and the weirdest thing that I just noticed === it seems like its just showing the charging animation... I left it plugged into my computer when it was supposedly charging, screen turned off, check back in 20 minutes and it had gone down by 20% --- it's just like its triggering the charging animation
If your phone will charge but won't transfer data, there is a strong possibility it is actually a problem with the cable. I tested 3 LG micro-usb cables which all worked fine with an LG phone, but would not transfer data with the Epic 4G Touch. The would only charge. I thought my USB port was busted at first also because I tried 3 different cables and this is the first time I've encountered a situation where micro-usb cables were not universal.
sfhub said:
If your phone will charge but won't transfer data, there is a strong possibility it is actually a problem with the cable. I tested 3 LG micro-usb cables which all worked fine with an LG phone, but would not transfer data with the Epic 4G Touch. The would only charge. I thought my USB port was busted at first also because I tried 3 different cables and this is the first time I've encountered a situation where micro-usb cables were not universal.
Click to expand...
Click to collapse
Thats strange because that is all I've used were LG cables... they have worked fine for me since day one?

[Q] Why isn't my PC recognizing my phone and vice versa

I have a tmo samsung galaxy note 2, that i purchased in December. I have not rooted the phone, thus stock ROM and all. The phone is up to date with the latest updates from tmobile. just two days ago, i tried to pass some photos from my phone to the PC via USB Cable. i connect the phone to my pc and it only goes to charge the phone, no connection notifications on neither the phone side nor the PC (Windows 7 home premium 64-bit). so i went to samsung for support, and got the run around of re-install the USB drivers, re-install Kies software, etc. after the un-installs i reset the PC, and after the re-installs, i reset the PC but nothing changed. also i soft reset the phone (turn it off, take out battery for 30 seconds, then turn it on), and still nothing. i have tried all different USB ports on my PC, have used different USB cables (my brother also has the GN2 so i tried with his USB cable). tried again on my mom's laptop, brother's PC, and i get no response at all from the PC's nor my GN2. could something inside have become damaged, i mean i take care of it like it was a baby, but maybe...???
on a side note, i used windows media player to transfer music the last time i was able to transfer, but the playlists showed up in both ext and int storage, so i deleted the int storage playlist files. could there be a problem stemming from WMPInfo.xml in the both the int/ext storage card?
if i'm missing any info to help with the problem, just ask. i'd like to get this resolved asap, since transferring over Kies Air is a hassle and sometimes doesn't respond properly, since i use my phone as my main camera and like to back up all my pics/vids on to an ext HDD.
After you plug the usb in to the phone and pc are you putting the phone in storage card mode? The phone will ask you.
it doesn't ask anything. the phone isnt recognizing that its been connected to a PC. it only goes to charge the phone, nothing else happens... :/
Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
Sent from my SGH-T889 using xda app-developers app
on windows 8, sometimes i haft to reboot, sometimes i jaft to reinstall drivers to get phone to connect
Sent from my SGH-T889
PhxDroid86 said:
Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...
also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.
Viper420 said:
also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.
Click to expand...
Click to collapse
I am having the same problem..
any luck?
Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:
maniep said:
Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:
Click to expand...
Click to collapse
the problem is that the USB icon never appears on the notification bar, nor is it anywhere to be found when i pull down the notification bar. something is interfering with the phone recognizing connection to a PC's USB port...I'm using Windows 7 Home Premium x64
still haven't figured out what the problem might be. definitely going to T-Mobile store tomorrow...
Did you try another cable? Another PC?
If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
Sent from my SGH-T889 using xda app-developers app
---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
Viper420 said:
i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...
Click to expand...
Click to collapse
And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
Sent from my SGH-T889 using xda app-developers app
---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??
Viper420 said:
i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??
Click to expand...
Click to collapse
Maybe if your hdd tried to auto load something onto your phone upon plug in... considering your stock, I don't see how this issue is even happening... outside of some app/program settings or some type of "hung" connection, the basic steps you have already covered with drivers/ports etc, should have nixed the problem
Sent from my SGH-T889 using xda app-developers app
okay, so weirdest thing ever. I took my phone into T-Mobile store, where they connected it to their PC and boom, it picked up without a hitch. So they gave me a new wire, and when i got home the problem was solved. the GN2 is now back in order, responding as it should. thank you everyone for your input.
Pirobo_Colombino said:
I am having the same problem..
any luck?
Click to expand...
Click to collapse
i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.
Lol, stupid cables
Sent from my SGH-T889 using xda app-developers app
its being read as a media player under my computer you will see it and after you install the drivers you will get the pop up folder drag in drop in a limited do you want to convert this first or no media player options
Viper420 said:
i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.
Click to expand...
Click to collapse
Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.
Pirobo_Colombino said:
Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.
Click to expand...
Click to collapse
I have having the same issue with a Galaxy Note II Verzion SCH-i605v and its pissing me off LOL. The computer picked it up at one point as gadget serial and installed the Samsung drivers but after that it the computer will not pick up the phone. The phone won't even be picked up on my roommates laptop. I am like please tell me what too do here?!?
also I can get the computer to pick it up in Odin mode which is so flipping werid lol any suggestions would be greatly as I would love to use this phone. I am currently using it with a cricket sim card. only getting 3G and HSPA+ at times. NO LTE or 4G. I'm trying to fix that problem but can't try unless the computer will pick up the phone.

[Q] No option for usb(mtp or ptp)

When I plugin the S3 (Sprint non rooted) I no longer get the option for mtp or ptp. I suspect it may have happened after updating to 4.1.2. Ive tried multiple pcs and usb cables. To make it even worse, it works on my note 2 for sprint. Any help is something
I don't have my phone hooked up to my computer at the moment, so this might be a little vague.
I've had this happen a number of times. Plug your phone into the computer via USB and go into the Windows Device Manager (assuming you're running Windows) and uninstall the driver for your phone. Look for something like "Samsung Android Phone" or something like that.
If there is an option to delete the driver DO NOT delete it, since we want don't want to remove it from the computer.
After it's uninstalled, unplug your phone from USB and then plug it in again. Windows should do its automatic driver thing, and hopefully you'll be back in business.
Hopefully this helps. Good luck!
Also make sure you turn usb debugging off prior to connecting the phone.
Sent from the future via Tapatalk 4
If you have drivers installed and is still not working go to your dialer and do ##diag# click cdma then use setting make sure it's set to mtp + adb
Sent from my SPH-L710 using Tapatalk 2
Apeleon said:
If you have drivers installed and is still not working go to your dialer and do ##diag# click cdma then use setting make sure it's set to mtp + adb
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
+1
This is what it should look like after you hit "Qualcomm USB setting"
The Thanks button is just to avoid "THANKS" posts in threads. Don't defeat the purpose of why it was introduced.

Trouble connecting HTC One to laptop via USB

Hello,
I am having problems connecting my brandnew HTC One device to my laptop which is running Windows 7 x64. When connecting the device via the USB cable that came with the HTC One wrapping the cellphone indicates that it's battery is being charged and a small red LED at the top speaker is switched on.
I tried all different USB ports of my laptop, all with the same outcome.
I installed HTC Sync (most recent version), yet no sign that the celly is linked to the laptop - except for the phone displaying that its battery is being charged.
Google then took me to these forums where I stumbled accross this collection of drivers. After removing HTC Sync from the laptop I installed both, HTC_BMP_USB_Driver_x64_1.0.5375.msi and HTCDriver_4.2.0.001.exe
I also checked the cellphone's dropdown menu (when you slide your finger from the display's very top to bottom) to see if there's any USB connection shown, yet nothing!
What am I doing wrong? Can I safely assume its a driver issue hence my sister's iPhone5 connections without any issues via any of the laptop's USB ports (2xUSB2.0, 1xUSB3.0). Any help appreciated!
Regards
jaunjaclaat said:
Hello,
I am having problems connecting my brandnew HTC One device to my laptop which is running Windows 7 x64. When connecting the device via the USB cable that came with the HTC One wrapping the cellphone indicates that it's battery is being charged and a small red LED at the top speaker is switched on.
I tried all different USB ports of my laptop, all with the same outcome.
I installed HTC Sync (most recent version), yet no sign that the celly is linked to the laptop - except for the phone displaying that its battery is being charged.
Google then took me to these forums where I stumbled accross this collection of drivers. After removing HTC Sync from the laptop I installed both, HTC_BMP_USB_Driver_x64_1.0.5375.msi and HTCDriver_4.2.0.001.exe
I also checked the cellphone's dropdown menu (when you slide your finger from the display's very top to bottom) to see if there's any USB connection shown, yet nothing!
What am I doing wrong? Can I safely assume its a driver issue hence my sister's iPhone5 connections without any issues via any of the laptop's USB ports (2xUSB2.0, 1xUSB3.0). Any help appreciated!
Regards
Click to expand...
Click to collapse
go to my computer on your laptop and see if HTCONE is there, click on it and will show your internal card.also check in settings that mtp is checked
make sure usb debugging is enabled, also. (in development settings)to get to development settings tap on build number (in about phone)5 times i think to enable development settings.
Aldo101t said:
go to my computer on your laptop and see if HTCONE is there, click on it and will show your internal card.also check in settings that mtp is checked
make sure usb debugging is enabled, also. (in development settings)to get to development settings tap on build number (in about phone)5 times i think to enable development settings.
Click to expand...
Click to collapse
I can not find HTCONE in the "My Computer" window. Currently I am running the latest version of HTC Sync (64bit) downloaded from htc.com. I just enabled the USB-Debugging by checking the checkbox "USB-Debugging" in Settings->Developement Settings on the cellphone.
How to make use of the debug function/where to find the debug output?
jaunjaclaat said:
I can not find HTCONE in the "My Computer" window. Currently I am running the latest version of HTC Sync (64bit) downloaded from htc.com. I just enabled the USB-Debugging by checking the checkbox "USB-Debugging" in Settings->Developement Settings on the cellphone.
How to make use of the debug function/where to find the debug output?
Click to expand...
Click to collapse
plug phone into a 2.0 usb port you should hear a sound that it connected then go to my computer, and see htcone, sometimes it take a few seconds to connect
in your pull down tap on usb debugging and select MTP.To connect as MTP device
Aldo101t said:
plug phone into a 2.0 usb port you should hear a sound that it connected then go to my computer, and see htcone, sometimes it take a few seconds to connect
Click to expand...
Click to collapse
I plugged the phone into 3 different USB 2.0 ports and waited up to 20 seconds every time. I do not hear the sound of a device being connected that usually occurs when plugging in some device via USB and no tooltip is displayed at the bottom right of the screen. HTCONE is not appearing in the "My Computer" window either.
jaunjaclaat said:
I plugged the phone into 3 different USB 2.0 ports and waited up to 20 seconds every time. I do not hear the sound of a device being connected that usually occurs when plugging in some device via USB and no tooltip is displayed at the bottom right of the screen. HTCONE is not appearing in the "My Computer" window either.
Click to expand...
Click to collapse
did you select mtp device in your pull down(i edited my last post)
---------- Post added at 12:22 PM ---------- Previous post was at 12:13 PM ----------
Aldo101t said:
did you select mtp device in your pull down(i edited my last post)
Click to expand...
Click to collapse
if that doesn't work, the only other suggestion i have would be to uninstall all those drivers from your pc then plug phone in. let the drivers install then boot into bootloader and more drivers install, you should be good then , i hope.
Aldo101t said:
did you select mtp device in your pull down(i edited my last post)
---------- Post added at 12:22 PM ---------- Previous post was at 12:13 PM ----------
if that doesn't work, the only other suggestion i have would be to uninstall all those drivers from your pc then plug phone in. let the drivers install then boot into bootloader and more drivers install, you should be good then , i hope.
Click to expand...
Click to collapse
There is no option "mtp device" in the phone's dropdown. I just did a complete reset on the celly to see if that helps, yet no effect!
I'm gonna try that last idea of yours and remove HTC Sync from the computer and plug the phone in and hope the proper drivers are installed. I'll post a status update when I'm done.
jaunjaclaat said:
There is no option "mtp device" in the phone's dropdown. I just did a complete reset on the celly to see if that helps, yet no effect!
I'm gonna try that last idea of yours and remove HTC Sync from the computer and plug the phone in and hope the proper drivers are installed. I'll post a status update when I'm done.
Click to expand...
Click to collapse
Uninstalled HTC Sync and HTC * Drivers, plugged phone into the computer, still the same issue!
If anyone has anymore suggestions please let me know, meanwhile I try it on a different computer.
Thank you for your troubleshooting ideas though, I'll let you know if I found a solution to this problem.
Greetings
UPDATE: Tried connecting it to a computer running Windows 8 x64, installed HTC Sync before. Still nothing but the battery charge indicator!
Trying a friend's USB cable tonight.
Okay, it finally worked using my friend's USB cable who bought the same cellphone, HTC One, in a store in Germany. My celly is bound to a contract a friend of mine ordered via the internet on a http://www.preisboerse24.de/.
The first weird thing we noticed was that there was already pictures from a former owner of the cellphone in its camera roll. We guessed that someone ordered it at the same seller and sent it back after a few times of usage and they simply forgot to put it back in its original state.
Now that the USB cable aint working we suspect it might not be original at all and will call them for compliants on monday.
Regards
I corrected a similar problem by tapping on "Buiild Number" in About>Software Information>More until I unlocked developer.
Then proceeded to Settings>Developer Options> and turning on USB Debug.
You might need to install the following drivers if it doesn't work for you:
http://forum.xda-developers.com/attachment.php?attachmentid=2043201&d=1371238729
Hello
Refreshing...
I can't connect my HTC ONE M7 with the laptop.
I have got Veizon Wireless Device, but I'm living in UK.
Every time Sync Manager is starting synchroniztion and disconecting after about 1 minute.
I'm using oryginal USB wire, MTP mode is on, debuging also, drivers ok...
Anyone know what is going on?

Categories

Resources