Related
Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!
Edit: Also tried turning off Air View and still had same issues.
Sent from my GT-N7100 using Tapatalk 2
faulty spen get it replaced
snakkarike said:
faulty spen get it replaced
Click to expand...
Click to collapse
Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks
Sent from my GT-P6200 using Tapatalk 2
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
Click to expand...
Click to collapse
I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended )
Sent from my GT-N7100 using Tapatalk 2
Hey guys. Rather then start a new thread. I did a quick search and found this one.
I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!
P.s I love this phone! !!
:crying:
Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !
Thx for the tip! :good:
Re:
No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.
Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!
I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!
I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset
Sent from my GT-N7100 using Tapatalk 2
For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.
Nope l AM not having any screen protector On My phone
Sent from my GT-N7100 using Tapatalk 2
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
Sent from my GT-N7100 using Tapatalk 2
Do watch the video on this link
http://forum.xda-developers.com/showthread.php?p=32883579
Galaxy Note II - India
Sent from my GT-N7100 using Tapatalk 2
sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Me, too. It appears more on other launchers- Nova, Apex...
Sent from my GT-N7100 using xda app-developers app
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?
I hope someone understood what I am trying to say.
Paganister said:
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
Click to expand...
Click to collapse
I reset and reflashed abd formatted my data but of no avail
Sent from my GT-N7100 using Tapatalk 2
This is what Samsung replied to me. I might as well try it to see if it makes a difference:
Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál
Hi,
Am having a problem while using note 2 & 10.1 stylus. I encounter a problem while sketching using sketch book I saw there some areas that the pen not recognized well...I thought at 1st it might the touch screen not working probably but it turns the stylus sensor not working well in some areas in screen but when I touch it by hand it works in the same area that the pen not working well. In note 2 I have a half. Circle from the right-side screen to half of my screen which is sooooo annoying while drawing I have to drag the pic the other half screen to draw ,when I bought the phone it was only small line at the edges but after the last update it turns to a half circle. Now i have same problem with note 10.1 which it was working fine in couple of days :/ please help guys I don't know how to fix this.
I have other friends having different problem with stylus but not same as me. The 1st having a problem that the pen keep writing while it hovers at the screen & not touching it & the 2nd having problem with slowness in S Note while changing pen style or size. I really don't know if u guys having problem with ur notes phone while using stylus.
Thanks in advance & I really need ur assistance.
Solution for stylus sensor problem
After some searching I finally found a solution. It appears that the cover with magnetic attach will effect BADLY at stylus sensor & sensitivity. If anyone encounter with the same problem. Check ur cover if it's a magnetic then change it.
Nawaf-Z06 said:
After some searching I finally found a solution. It appears that the cover with magnetic attach will effect BADLY at stylus sensor & sensitivity. If anyone encounter with the same problem. Check ur cover if it's a magnetic then change it.
Click to expand...
Click to collapse
If it is kept cuz I already bought it and in fact it keeps the mobile well secured , will it decrease the screen sensitivity in the future ????
m.g.abdelnasser said:
If it is kept cuz I already bought it and in fact it keeps the mobile well secured , will it decrease the screen sensitivity in the future ????
Click to expand...
Click to collapse
No but when the magnet is present it'll mess with the detection of the stylus.
Sent from my GT-N7100 using xda premium
Maybe faulty hardware.
Sent from my GT-N7100 using xda app-developers app
When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve
Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
Sent from my SGH-I717M using xda premium
Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
Sent from my GT-N7100 using xda app-developers app
I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)
http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.
Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
Sent from my GT-N7100 using xda app-developers app
Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.
Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?
Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
Sent from my GT-N7100 using xda app-developers app
Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.
All you need to do is hit the tip of the pen on a table. A bit hard.
worked for me!
With the back, hit it lightly on the desk.
hi all
i have a strange problem on my 1 day old note2
i have been playing with all the feature and have discovered a sort of dead area when using the pen
load up snote/memo or anything else using the pen
then on the right hand side when using the pen there is a square about 1cm in size that does not detect the pen when applying NORMAL pressure, using my finger its fine.. then to make it more odd if i apply i little more pressure it picks up the pen.. when applying pressure the line being drawn is more bold everywhere until i draw over the dead spot when it becomes a lighter line ie nor picking up the same pressure,,
i hope my very bad explanation is understood lol..
phone is 1 day old and i'm not sure if i have a fault or a bug
firmware is stock thailand
gt-n7100
4.1.1
baseband n7100dxalj1
build jroo3c.n7100xxalj3
Do you have a case on?
Zamizzle said:
Do you have a case on?
Click to expand...
Click to collapse
yes.. small unobtrusive one
just tested without case and no problem
confused
is there a thread about this issue .. looked but cannot see
Does your case have a magnet on the side of where your S-Pen does not work?
It happened with me as well.
Zamizzle said:
Does your case have a magnet on the side of where your S-Pen does not work?
It happened with me as well.
Click to expand...
Click to collapse
yup.. thats the problem
having more info in hand google was my friend
:Apprarantly this problem occurs if you use a case with a magnet. The area will correspond with the location of the magnet.Samsung’s user manual clearly states not to use it with cases that have magnets. People have also commented on how this effects the internal compass too. Prolonged exposure will apparently result in the internals getting magnetized – no way out then!
People have reported that even after removing the magnetic case, it take between 24-48 hours for the effects to disappear. .!:
very worrying
i wonder if there is a way to block the magnet in the case from effecting the note..
otherwise its throw out the new case
I'm on my second tmobile note 2 and both of them have had the "roll" axis misaligned by about 2 degrees. For example if I'm playing a racing game I need to tilt the device to the right for the car to drive straight. I was about to exchange again but I thought I would test out the in-store demo phone, and that one had the same roll axis problem!
Is anyone else having this problem or is it just the batch shipped to this north hollywood store?
(the easiest way to determine if your roll axis is off is to use the "smart compass" app and hold the device horizontally.)
On a level surface mine says 0.0
DkjDroid said:
On a level surface mine says 0.0
Click to expand...
Click to collapse
Mine is also 0.0.
update and resolved
I returned my second one to the tmobile store and the third one is correctly aligned!
This one appears to be physically different in that the metal piece for the phone speaker is sticking out about 0.4 mm. The first two had this metal piece flush with the glass or even depressed slightly. My point here is that this one is obviously from a different "batch". A good batch from a factory with a level floor
Thanks for the replies.