Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!
Edit: Also tried turning off Air View and still had same issues.
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faulty spen get it replaced
snakkarike said:
faulty spen get it replaced
Click to expand...
Click to collapse
Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks
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the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
Click to expand...
Click to collapse
I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended )
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Hey guys. Rather then start a new thread. I did a quick search and found this one.
I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!
P.s I love this phone! !!
:crying:
Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !
Thx for the tip! :good:
Re:
No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.
Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!
I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!
I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset
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For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.
Nope l AM not having any screen protector On My phone
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Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
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Do watch the video on this link
http://forum.xda-developers.com/showthread.php?p=32883579
Galaxy Note II - India
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sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
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Click to expand...
Click to collapse
Me, too. It appears more on other launchers- Nova, Apex...
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I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?
I hope someone understood what I am trying to say.
Paganister said:
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
Click to expand...
Click to collapse
I reset and reflashed abd formatted my data but of no avail
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This is what Samsung replied to me. I might as well try it to see if it makes a difference:
Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál
Related
S Pen clicking even when not placed screen?
Is anyone having this problem where even when you're hovering the pen at a distance above the screen, it still clicks the screen?
It happens to me not often, but when it does, it's annoying and can completely mess up what im trying to do.
Just wondering whether my device is faulty, a system bug, or I'm not doing it right. -_-
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Ye im having the same problem. Im thinking of returning it because its all the time. Cant use the pen.
Ah, just trying to see if I'm the only one.
Could you tell me where you got yours?
I turned off the hovering effect and it still clicks. So its either the pen or the phone.
I bought it in Norway
Does anyone else have a similar problem? Do let us know
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I've solved the problem already.
Turns out it's a faulty SPen. Went to the store and they gave a brand new replacement pen. Works flawlessly now.
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Sounds like a dodgy button on the pen.
Got nothing to do with the pen button. It clicks the screen when just hovering the screen.
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I had the same problem but I am lazy and did not want to go to the shop and explain the problem to get a new pen. Instead I tried to hit the side of the pen against the table edge a couple of times and I have not experienced any problems with the pen since.
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
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That was a known bug in Note 1 abd i guess it carried on till Note 2
sent from underwater
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
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Have the same problem
AjunNg said:
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
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Click to expand...
Click to collapse
Thank God I found a thread on this! You are lucky to get a new s pen. I don't think stores here in India accept to replace it. Where did you buy the phone? Also, it was working good for the initial couple days and it started all of a sudden. Don't you think it can be a software glitch that can be rectified via an update?
Just hit the side of Pen by any solid surface (wall) strongly, be careful about the button's side. that is all!
This way helped me to solve my S-Pen problem
I had the same problem with you, since first use. I went back to the shop and they replaced the whole package phone plus S-pen. Now it's all in order.
Stefan
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AjunNg said:
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
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Click to expand...
Click to collapse
Here is the solution. I tried tapping behind the S Pen button and it solved.
http://smartphones.wonderhowto.com/...ensitivity-for-better-touch-response-0140084/
But I would like to get the auto selection mode again, dont know how. Per the above link, looks like if I counter-clockwise move the screw, it can again become hyper sensitive.
A possible (more permanent) solution
This is a solution to the infamous S-Pen hover/pressing problem (where it will register a press when it's not touching the screen!)
I tried turning off air view, tried tapping and moving the pressure sensor tip... nothing seemed to fix it properly .. nothing except adjusting the potentiometers in the s-pen
The rough guide:
1. Remove the button from the s-pen (a sharp blade in the middle and levering up should do remove it but be careful it doesn't fly off somewhere unknown!.
2. Adjust the potentiometer (variable resistor) closest to the stylus tip (the writing bit). Turn it clockwise to make it less sensitive and CCW to increase it. A few degrees should be enough.
3. Replace the button - put the tongue side in towards the stylus tip and then rest the button on the stylus. Press the raised end towards the tip and down.
Test (actually you might want to test it before you do step 3!)
A big thanks to kevie88 on YouTube for suggesting it in a comment - a quick web search seemed to confirm it. I made a how to video that might help someone.
I called Samsung support and they are sending me a new s-pen anyway so I thought the above method was worth a go
Mine was really over sensitive put of the box so I tapped it on the coffee table a couple of times and it now works perfectly.
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I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
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Here is a screen shot of me trying to cause the issue. It seems to happen around the pen holder
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reinaldistic said:
I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
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Click to expand...
Click to collapse
Not happening to me.
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That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
ralphie1267 said:
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
Click to expand...
Click to collapse
I'm not finding the screen calibration option on my Note 2. Any hints as to where it can be found?
supposedly that means your pen is too sensitive? they discuss this in the international thread. under the button? on the s pen supposedly you can turn it one was to lessen sensitivity and the other to increase?
went to the sprint store and tried their display phones... their styluses worked just fine on my phone and my stylus screwed around in their phone... i brought it to their atention and they should be replacing it when they have parts or a new phone come in.
mine is doing it. too. It seems to do it only as I bring the pen near the screen where it justrecognizes it. It'll start registering and unregustering the pen causing a doubke tap that zooms or acts as touches. the gnote 10.1 pen works better with it. its worse on the edges. same on my gn101. edges are wonky.
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
madsquabbles said:
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
Click to expand...
Click to collapse
still waiting for the sprint store to get replacements of any kind so I decided to try the second fix "the potentiometer one"... it worked perfectly! this should be made into a sticky for future owners who have this issue
btw the"left" potentiometer is the one closest to the tip
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reinaldistic said:
btw the"left" potentiometer is the one closest to the tip
Click to expand...
Click to collapse
I was just coming to ask this. Being a lefty I was confusing myself as to which one it was!
i posted a more detailed post on the galaxy note 10.1 forums yesterday
http://forum.xda-developers.com/showthread.php?t=1964551
When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve
Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
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Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
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I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)
http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.
Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
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Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.
Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?
Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
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Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.
All you need to do is hit the tip of the pen on a table. A bit hard.
worked for me!
With the back, hit it lightly on the desk.
I have had my note for about a day now and ive noticed while using the S Pen even with air view turned off it will select and activate rhings even while hovering about 1\2 ofd the screen. This makes taking notes and typing, and well using it effectively at all almost impossible. Anyone noticed this or have a suggestion?
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Wow I thought it was only me! My spen keeps selecting things while hovering. I can draw in s note without touching the screen.it makes for messy drawing.its annoying. I think its a defective pen, I hope so anyways and not the whole phone. Just got it yesterday.
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Thats exactly what happens. I thought at first that I just had an unsteady hand. It's clearly not that.
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Mine does the same. Seems to get better if you hold the pen button and touch the screen first. Must kind of sync the pen or something
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Check out the following site. My roommate was having similar issues, and the first solution worked for him
http://smartphones.wonderhowto.com/...ensitivity-for-better-touch-response-0140084/
Honestly smacking it seems to have worked lol...interesting.
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Who woulda thought
Wow.. Who would have guessed taking the stylus out out and slamming it down flat on a hard surface would fix it. Is this a permanent fix, like it was just misaligned or not properly put together at the factory and this put everything back to normal, or is this something that needs to be done everytime or every other time I take it out of the phone... I guess time will tell.
It seems to be hit or miss for me. Sometimes when I use it, it works fine, other times its super sensitive.
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I swear this pen in schizophrenic. It will be fine 9 times out of ten then boom it goes back to being sensitive the rest of the time.
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glitchsys said:
Wow I thought it was only me! My spen keeps selecting things while hovering. I can draw in s note without touching the screen.it makes for messy drawing.its annoying. I think its a defective pen, I hope so anyways and not the whole phone. Just got it yesterday.
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Click to expand...
Click to collapse
I got my SGN2 2 days back. My S Pen was super senstive and without touching the screen I was able to open/ view/ scroll/ flip like a magic wand without touching. Later even I realized, I was not able to write anything legible due to this. I tried all methods in the settings by switching off air view/ rebooting. None worked. That time, I jumped over this forum, and found that opening the S Pen button and moving the screw clockwise would help, though others suggested to tap the S Pen on hard surface. I tried opening, but was scared as it can create some dent. I was not able to open tough. I tried tapping the back of S Pen button on hard surface. I tred using now and it works really great. I am able to draw, type, touch and scoll etc. But now I started missing that hovering hyper sensitive mode. Is it a bug or can that be brought back? I really liked that option too whenever I need. Is it possible to bring that back?
jmikeb92 said:
Honestly smacking it seems to have worked lol...interesting.
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Click to expand...
Click to collapse
+1 this is also the solution to my spen sensitivity problems but I'm taking it back for an exchange just in case. (Aside from the dead pixel in my screen )
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benzmar said:
I got my SGN2 2 days back. My S Pen was super senstive and without touching the screen I was able to open/ view/ scroll/ flip like a magic wand without touching. Later even I realized, I was not able to write anything legible due to this. I tried all methods in the settings by switching off air view/ rebooting. None worked. That time, I jumped over this forum, and found that opening the S Pen button and moving the screw clockwise would help, though others suggested to tap the S Pen on hard surface. I tried opening, but was scared as it can create some dent. I was not able to open tough. I tried tapping the back of S Pen button on hard surface. I tred using now and it works really great. I am able to draw, type, touch and scoll etc. But now I started missing that hovering hyper sensitive mode. Is it a bug or can that be brought back? I really liked that option too whenever I need. Is it possible to bring that back?
Click to expand...
Click to collapse
You liked it being hyper sensitive and registering 'clicks' when just hovering? Makes it very hard to navigate around the phone. But don't worry, it seems it'll come back once in a while to 'haunt' you. I'm thinking of just seeing if Samsung can replace just the S-Pen, I really don't want to swap out my note II
I've noticed that mine seems to have settled down a bit, perhaps the hardware/ software just needed to go through a break in period.
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Yeah I have the same issue. It'll work fine for a while and then it gets into this over sensitive mode. Did anyone try getting an spen replacement? I'm just wondering if our spens are defective.
I haf the same problem about a week ago and I took the button off and adjusted the sensitivity it is very very easy....been working amazing ever since
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michaelatrix said:
I haf the same problem about a week ago and I took the button off and adjusted the sensitivity it is very very easy....been working amazing ever since
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Click to expand...
Click to collapse
michaelatrix, can you explain how you took the button off?
Thanks
Just pop the button off. Its the potentiometer closest to the tip. Clockwise = less sensitive.
I just went to the bell store where I bought the phone and they replaced my pen from another phone and it has been perfect ever since.
The potentiometer is VERY sensitive I had a tough time getting it right so I said screw it and got a new one.
BTW I called ATT up and told them of the issue. I asked for a replacement SPen. The guy said he didn't see an SPen in his database. I told him that it's in the accessories. He said yes sometimes they have different databases. He connected me to the warranty department but was put on hold for a while ( he was on hold with me), maybe 15 mins. Finally he got tired of waiting too and just gave me a 35 dollar credit so I can just purchase it myself.
I tried the soft slam method to calibrate it ....... yeah ... id have to push thru the phone to make it work ... in other words it just doesnt work now ... goin to the store see if i can get a new one .. if i cant ill just request a new phone
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I have that issue but I use a blade to take the cover of the pen and adjust the sensitivity of the pen with a small screw driver and now my spen works great... also u can check on youtube by searching fix spen...
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Hey all, thanks for any input.
So to start out, I'm on a AT&T Note II. Using the phone without the S-Pen works fine, I can push here, push there, push everywhere without any "extra" pushes happening. The problem is when I pull out the S-Pen and start using it, if I'm hovering about the screen, not touching it, it acts like I'm clicking/pressing on things. It will also make it so that if I'm hovering and move the pen, the desktop changes to the next one as if I'm swiping. It's gotten so bad that I can't even use the S-Pen as it makes it unreliable. I'm running a 3.0.36 Perseus alpha27 kernel, rooted, at 4.1.2 Android version.
It seems like it's a bad S-Pen but I wasn't sure if that's possible.
Thanks for any suggestions.
Hmmm think I got it "fixed" I read where other people were having the problem and tried wacking the S-Pen on a table a few times and that fixed the ghost pressing. Lo and behold I did that and it fixed the problem. Something in the Pen must get stuck..
Yes happend to me n I hit the table with my spen tip hitting table 3 or 4 times, seems like it would be bad for it but fixed the problem
natboy said:
Hmmm think I got it "fixed" I read where other people were having the problem and tried wacking the S-Pen on a table a few times and that fixed the ghost pressing. Lo and behold I did that and it fixed the problem. Something in the Pen must get stuck..
Click to expand...
Click to collapse
Thats a easy "fix" +1
Mine did that, then I got a replacement s Pen and it worked perfectly.
If you hover over the screen and then press the tip of the pen you will notice it registers as a click. So while it might seem like the screen is registering the clicks it's actually the tip of the pen. Sometimes this gets stuck a little up or a little out of alignment or whatever. A few good wacks will restore it to the correct position most of the time.
-- Note II, TapaTalk II--
Yep, simply bounce it off of the table a few times and it will be good to go. Been there, done that.
Smacking the pen and messing with the settings inside the pen are only temporary "fixes" I had this issue with my original S-Pen.. Went to the At&t warranty & claims store and they gave me a new pen.. YMMV .. New pen has been perfect. The tip on the new one seems a bit firmer than the OE one.. I'm guessing the flimsy spring is causing the problems
TailsNeon556 said:
Smacking the pen and messing with the settings inside the pen are only temporary "fixes" I had this issue with my original S-Pen.. Went to the At&t warranty & claims store and they gave me a new pen.. YMMV .. New pen has been perfect. The tip on the new one seems a bit firmer than the OE one.. I'm guessing the flimsy spring is causing the problems
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I agree, it's too easy to get a new pen.
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