When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve
Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
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Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
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I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)
http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.
Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
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Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.
Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?
Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
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Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.
All you need to do is hit the tip of the pen on a table. A bit hard.
worked for me!
With the back, hit it lightly on the desk.
Related
S Pen clicking even when not placed screen?
Is anyone having this problem where even when you're hovering the pen at a distance above the screen, it still clicks the screen?
It happens to me not often, but when it does, it's annoying and can completely mess up what im trying to do.
Just wondering whether my device is faulty, a system bug, or I'm not doing it right. -_-
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Ye im having the same problem. Im thinking of returning it because its all the time. Cant use the pen.
Ah, just trying to see if I'm the only one.
Could you tell me where you got yours?
I turned off the hovering effect and it still clicks. So its either the pen or the phone.
I bought it in Norway
Does anyone else have a similar problem? Do let us know
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I've solved the problem already.
Turns out it's a faulty SPen. Went to the store and they gave a brand new replacement pen. Works flawlessly now.
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Sounds like a dodgy button on the pen.
Got nothing to do with the pen button. It clicks the screen when just hovering the screen.
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I had the same problem but I am lazy and did not want to go to the shop and explain the problem to get a new pen. Instead I tried to hit the side of the pen against the table edge a couple of times and I have not experienced any problems with the pen since.
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
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That was a known bug in Note 1 abd i guess it carried on till Note 2
sent from underwater
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
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Have the same problem
AjunNg said:
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thank God I found a thread on this! You are lucky to get a new s pen. I don't think stores here in India accept to replace it. Where did you buy the phone? Also, it was working good for the initial couple days and it started all of a sudden. Don't you think it can be a software glitch that can be rectified via an update?
Just hit the side of Pen by any solid surface (wall) strongly, be careful about the button's side. that is all!
This way helped me to solve my S-Pen problem
I had the same problem with you, since first use. I went back to the shop and they replaced the whole package phone plus S-pen. Now it's all in order.
Stefan
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AjunNg said:
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
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Click to expand...
Click to collapse
Here is the solution. I tried tapping behind the S Pen button and it solved.
http://smartphones.wonderhowto.com/...ensitivity-for-better-touch-response-0140084/
But I would like to get the auto selection mode again, dont know how. Per the above link, looks like if I counter-clockwise move the screw, it can again become hyper sensitive.
A possible (more permanent) solution
This is a solution to the infamous S-Pen hover/pressing problem (where it will register a press when it's not touching the screen!)
I tried turning off air view, tried tapping and moving the pressure sensor tip... nothing seemed to fix it properly .. nothing except adjusting the potentiometers in the s-pen
The rough guide:
1. Remove the button from the s-pen (a sharp blade in the middle and levering up should do remove it but be careful it doesn't fly off somewhere unknown!.
2. Adjust the potentiometer (variable resistor) closest to the stylus tip (the writing bit). Turn it clockwise to make it less sensitive and CCW to increase it. A few degrees should be enough.
3. Replace the button - put the tongue side in towards the stylus tip and then rest the button on the stylus. Press the raised end towards the tip and down.
Test (actually you might want to test it before you do step 3!)
A big thanks to kevie88 on YouTube for suggesting it in a comment - a quick web search seemed to confirm it. I made a how to video that might help someone.
I called Samsung support and they are sending me a new s-pen anyway so I thought the above method was worth a go
Mine was really over sensitive put of the box so I tapped it on the coffee table a couple of times and it now works perfectly.
Sent from my Nexus 7 using Tapatalk 2
Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!
Edit: Also tried turning off Air View and still had same issues.
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faulty spen get it replaced
snakkarike said:
faulty spen get it replaced
Click to expand...
Click to collapse
Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks
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the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
Click to expand...
Click to collapse
I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended )
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Hey guys. Rather then start a new thread. I did a quick search and found this one.
I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!
P.s I love this phone! !!
:crying:
Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !
Thx for the tip! :good:
Re:
No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.
Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!
I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!
I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset
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For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.
Nope l AM not having any screen protector On My phone
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Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
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Do watch the video on this link
http://forum.xda-developers.com/showthread.php?p=32883579
Galaxy Note II - India
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sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
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Click to expand...
Click to collapse
Me, too. It appears more on other launchers- Nova, Apex...
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I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?
I hope someone understood what I am trying to say.
Paganister said:
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
Click to expand...
Click to collapse
I reset and reflashed abd formatted my data but of no avail
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This is what Samsung replied to me. I might as well try it to see if it makes a difference:
Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál
I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
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Here is a screen shot of me trying to cause the issue. It seems to happen around the pen holder
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reinaldistic said:
I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Not happening to me.
Sent from my SPH-L900 using Tapatalk 2
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
ralphie1267 said:
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
Click to expand...
Click to collapse
I'm not finding the screen calibration option on my Note 2. Any hints as to where it can be found?
supposedly that means your pen is too sensitive? they discuss this in the international thread. under the button? on the s pen supposedly you can turn it one was to lessen sensitivity and the other to increase?
went to the sprint store and tried their display phones... their styluses worked just fine on my phone and my stylus screwed around in their phone... i brought it to their atention and they should be replacing it when they have parts or a new phone come in.
mine is doing it. too. It seems to do it only as I bring the pen near the screen where it justrecognizes it. It'll start registering and unregustering the pen causing a doubke tap that zooms or acts as touches. the gnote 10.1 pen works better with it. its worse on the edges. same on my gn101. edges are wonky.
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
madsquabbles said:
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
Click to expand...
Click to collapse
still waiting for the sprint store to get replacements of any kind so I decided to try the second fix "the potentiometer one"... it worked perfectly! this should be made into a sticky for future owners who have this issue
btw the"left" potentiometer is the one closest to the tip
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reinaldistic said:
btw the"left" potentiometer is the one closest to the tip
Click to expand...
Click to collapse
I was just coming to ask this. Being a lefty I was confusing myself as to which one it was!
i posted a more detailed post on the galaxy note 10.1 forums yesterday
http://forum.xda-developers.com/showthread.php?t=1964551
Hello!
Long, long time viewer, first time poster.
So I have the T-mo Note II, got it since the Sat after it came out. I love it, I came from the living crap-mobile Tmo Galaxy S 4g, and this phone is heaven on earth. I've almost convinced my parents to get one as well once their contract is up. So my question is this, which ties into the aforementioned statement, is anyone aware of a complete and exhaustive ... features list, I guess you could say, for the S-pen? Not just "hold down button and swipe up for gestures," but one that goes so far as to say what settings can be changed, which apps best utilize it, etc. I tried googling this a few different ways and couldn't find one, although if you Google it and find one right away let me know! There's more than one way to google a question.
Although I do have a question myself about wen I use the S-pen. I went to my company's Christmas party, and as a result was tagged in many, slightly drunken photos -- when I was viewing them on my Note II the next day, I was using the AirView to see taggings on the photo (so cool), but the damned pen kept on clicking many of the links that Facebook is so cluttered with. Has anyone else had the issue of the S-pen click buttons/entering menus/opening apps/ at the very slight of a move? I know that its programmed so that when I bring the pen down like I'm goiing to press a button it goes and presses it anyways, but I want to like... add a reaction time on there so it doesn't go berserk on me and clicks every link in a 5-mile radius.
Next question is tied into the above: when handwriting, the phone recognizes the pen right before it touches the screen, so my handwriting is cluttered with... marks I guess you could say, all around it the words, has anyone else experienced this?
Thanks!
EDIT:
Wow, silly me, I just found a list on our own Xda site!
http://forum.xda-developers.com/showthread.php?t=1972391
If anyone is aware of another list, still please let me know!
Urtehnoes said:
Hello!
Long, long time viewer, first time poster.
So I have the T-mo Note II, got it since the Sat after it came out. I love it, I came from the living crap-mobile Tmo Galaxy S 4g, and this phone is heaven on earth. I've almost convinced my parents to get one as well once their contract is up. So my question is this, which ties into the aforementioned statement, is anyone aware of a complete and exhaustive ... features list, I guess you could say, for the S-pen? Not just "hold down button and swipe up for gestures," but one that goes so far as to say what settings can be changed, which apps best utilize it, etc. I tried googling this a few different ways and couldn't find one, although if you Google it and find one right away let me know! There's more than one way to google a question.
Although I do have a question myself about wen I use the S-pen. I went to my company's Christmas party, and as a result was tagged in many, slightly drunken photos -- when I was viewing them on my Note II the next day, I was using the AirView to see taggings on the photo (so cool), but the damned pen kept on clicking many of the links that Facebook is so cluttered with. Has anyone else had the issue of the S-pen click buttons/entering menus/opening apps/ at the very slight of a move? I know that its programmed so that when I bring the pen down like I'm goiing to press a button it goes and presses it anyways, but I want to like... add a reaction time on there so it doesn't go berserk on me and clicks every link in a 5-mile radius.
Next question is tied into the above: when handwriting, the phone recognizes the pen right before it touches the screen, so my handwriting is cluttered with... marks I guess you could say, all around it the words, has anyone else experienced this?
Thanks!
Click to expand...
Click to collapse
The erratic clicking you mean it clicks without you pushing the pen to the screen? One of two things is occuring, the spen is over sensitive or you are accidently pushing the tip with something. Most likely the spen is over sensitive. To fix either get a replacement pen or drop/throw on the ground a few times (on its side not on the tip) or gently bend the pen a few times near the tip. What happens is the magnets in the switch get stuck and it looks to the wacom digitizer as being pressed.
Sent from my handheld Android 'PC', NOTE II
_Dennis_ said:
The erratic clicking you mean it clicks without you pushing the pen to the screen? One of two things is occuring, the spen is over sensitive or you are accidently pushing the tip with something. Most likely the spen is over sensitive. To fix either get a replacement pen or drop/throw on the ground a few times (on its side not on the tip) or gently bend the pen a few times near the tip. What happens is the magnets in the switch get stuck and it looks to the wacom digitizer as being pressed.
Sent from my handheld Android 'PC', NOTE II
Click to expand...
Click to collapse
Oh! I never knew that. Yes, it's over sensitive, for example, if I were to pull out my S-pen and try to swipe across the home page to the next home screen page (not touching it mind you, but using the S-pen while 1/2 an inch away from device), it would try to open like, every app it came across on the home screen, instead of just swiping to the new page. Its kind of hard to describe, but when the S pen 'hovers/crosses' over something in airview, even for a microsecond, it tries to click/open it.
I'll see if I can get a replacement one, as I tried adjusting a lot of the settings and it wouldn't work.
Thanks for the response!
Wow, silly me, I just found a list on our own Xda site!
http://forum.xda-developers.com/showthread.php?t=1972391
If anyone is aware of another list, still please let me know!
Thanks. Thats a great thread.
Sent from my SGH-T889 using XDA Premium HD app
Hi,
Just got my GN2, ts amazing. But sth is wrong with my s pen, it navigates the screens without touching the screen and when I try to write a note, the pen keeps writing as if I didnt keep space. I wish someone understands my point. Ah another thing, for example if I enter the gallery and stops over an album, it will have the selection check and not displya some of the content. I tried my brother's pen and t worked just fine.
Plz help if this is a settings issue.
Thanks
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This is not a settings problem. It sounds like your S-Pen is constantly "clicked". The pen nib is not releasing. It should move in and out about half a millimeter. Many claim banging it a hard surface helps. It's nothing I recommend. However applying and releasing pressure on the nib or even pulling gently on it.
If you don't dare do any of these things I suggest you take it back.