[q] lost prl - Epic 4G Q&A, Help & Troubleshooting

Ok guys and gals, I was messing around with some things... and i lost my prl. QPST can not reconize my phone. I reinstalled driver software different usb cables 5 to be exact from samsung to moto and everything else 2 different computers that i know worked before i did what ever i did. I was flashing a cm10 kanged rom for our epics. Im not on sprint anymore useing FC09 modem and it doesent ever reconize that it says baseband, network, service state radio off..what the heck can i do.

bthorne79 said:
Ok guys and gals, I was messing around with some things... and i lost my prl. QPST can not reconize my phone. I reinstalled driver software different usb cables 5 to be exact from samsung to moto and everything else 2 different computers that i know worked before i did what ever i did. I was flashing a cm10 kanged rom for our epics. Im not on sprint anymore useing FC09 modem and it doesent ever reconize that it says baseband, network, service state radio off..what the heck can i do.
Click to expand...
Click to collapse
Have you tried a blackberry cable? Also try the using this http://forum.xda-developers.com/showthread.php?t=1464791 to do the repair so you don't have to keep flashing.

tazfanatic said:
Have you tried a blackberry cable? Also try the using this http://forum.xda-developers.com/showthread.php?t=1464791 to do the repair so you don't have to keep flashing.
Click to expand...
Click to collapse
i am going to bet a blackberry one this weekend if i can't ge it to work and the update prl wont wok with out working radio with no prl no radio.keeps going in to airplanemode....already tried it

Related

[Q] WiMax Not Working After Stock ROM Applied

I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
I am having the same exact problem, i was told its something deeper than just the MAC address problem, i would just get a warranty replacement or exchange your phone since youre within the 30 days.
I just installed Netarchy's Stock 2.2 with Root, then applied the radio updates he listed, doing WiMax last. My 4G just says "scanning" when I turn it on, and never actually connects. I am hoping the tower near me is just down at the moment, but I am doubtful.
After I check in a couple of areas if 4G is still not working, I will try reseting the phone and root it again, running the 2.2 w/root, without installing radio updates.
Other then my WiMax getting flushed, Froyo ROCKS. Battery is lasting much longer, better features, etc.
I updated my radios with:
Radio update: 2.15.00.07.28
and
Wimax Update 26023
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
bigupurself7 said:
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
Click to expand...
Click to collapse
I tried this ... started over all the way back to original RUU. Still no 4G. I took my phone to the Sprint Store today, left it for a tech to look at.
has anyone else heard of certificate issues that are used in WiMax authentication? I wonder if those certs were damaged by the radio updates. You'd think going back to stock RUU would repair that.
Maybe the stock RUU doesn't actually update the radio device?
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
jahnile said:
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Flashed the ROM multiple times, still no luck.
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
jahnile said:
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
Click to expand...
Click to collapse
In my case flashing back to 2.1 stock, 4G worked again, no problem. But I want the 2.2... The thread for Netarchy's 2.2 stock rom with root has a few people having the same issue, but for most people it looks like the rom is working without WiMax issues.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Sprint Store ordered me a warranty replacement after leaving it there yesterday for service.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
ipclark1 said:
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Click to expand...
Click to collapse
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
rocolema said:
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
Click to expand...
Click to collapse
thanks ill go in tommorow for replacement....jeez i'm at my wits end. going to try one more factory reset-root-flash....then im throwing it at the wall.
I am having the same issue with several roms. I just keep going back to the 2.1 when it fails. I have tried every update for the radio I can find, I am going to try again with some new radio zips, but so far 4g is just not working on any 2.2 rom that I try.

usb connections and modems

does the usb connection have anything to do with what modem ur on? when i was on froyo modems it always worked perfectly but i went to eh17 and it stopped working
could it really be that the modem is what messes it up? is there like an updated driver thats for gingerbread moedems?
lilajrestnom said:
does the usb connection have anything to do with what modem ur on? when i was on froyo modems it always worked perfectly but i went to eh17 and it stopped working
could it really be that the modem is what messes it up? is there like an updated driver thats for gingerbread moedems?
Click to expand...
Click to collapse
Modem has nothing to do with usb. Only call/sms/4g?/gps

Radio issues with 4.2 Roms

Hi all, I am again posting about having radio issues. (NO T-Mobile signal) Any 4.2 Rom I try to install, I am unable to obtain phone service. (signal)
Here is what I did:
1. Start from scratch, total erased phone and sd card and micro card.
2. Odin flash stock Rom and Odin flash latest TWRP
3. Copy Rom to SD card and flash. (flash is fine)
4. No signal, flashed newest UVM6 radio, all kind of wipes.
My phone is SGH-T989 T-Mobile. I even changed the APN, but still only pick up AT&T which still having no signal bars. I tried flashing all radios available with no help at all. I am able to use certain 4.1.2 Roms such as Infamous 3. I even tried different kernels, different wipes and just can not get any T-Mobile signal service. I have tried searching for any and all radio issues for this phone. NOTHING works for me. Can anyone or does anyone have same problem that came up with a solution to get a signal for T-Mobile for these Roms? I am currently using the Infamous 3 Rom using Arc kernel. Actually the only other Rom I can use it the stock deodexed rooted base. Very frustrated not being able to use these great looking Roms, HELP please! Thanks for any information or solution. BTW, I have tried everthing and every type of wipe to no avail.
do you still have your IMEI or does it shows blank and unknown ??
I am having the same issue. It does show my imei # though. How do I fix this?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Oh boy.....again.
K....here is about everything. If none of this is your problem, since you say you've checked everything....and yes, I have read your other thread....in which you repeatedly say you tried everything, then you have a hardware issue, or are simply doing something wrong and telling us you did it right.
Not getting a signal.....
- not using latest T-Mobile or Telus radio. Maybe you flashed it, but is it actually showing as that radio in settings??
- APN settings are wrong or don't exist. Lets pause here. You said you checked apn and only pick up at&t. Or am I misreading that. If you don't have the correct T-Mobile apn settings, then you wont get a signal or data. Period. This has to be correct before bothering with anything else. You said you checked. Against what?? I've seen plenty of apn settings when Googling it, some simply don't work. Maybe they are old settings, wrong phone, whatever. I'm Telus, so can't help you with the settings for T-Mobile.
- what has already been posted above needs to be correct.
- maybe radio file you flashed was wrong one or corrupt. Perhaps try the Telus one. Should work too. Since T-Mobile radio works on Telus.
- restoring any system data after a flash? Huge no no.
- wrong mobile band selected?
- and a possibility .....simply no signal where you are. Or it's a weak signal, and your assuming it doesn't work?? Ignore this if you have a very strong signal usually where you live. 4.1.2 to 4.2.2 shouldn't affect signal much if any.
Anyway.....that's about all there is to it if you are CLEAN flashing roms and following instructions to the letter. I am confident you will say all the above is good....and if so....I am afraid you will probably find no answers like your other thread. Meaning you have an extremely rare issue. Or a wierd hardware issue, sim card maybe....tho before you dismissed that as a cause. Another possibility is that you aren't correct when you say apn is fine, or the radio you flashed is fine. Not accusing you of misleading anyone, just saying perhaps you are innocently wrong when you tell us this or that is fine when it is not.. I've done tech support.....happens all the time! !!
So, good luck. Hope you find a solution ......tho this is your second thread on same issue....so you may have some rare issue....and may be boned.
Sent from my cell phone telephone
Sargeue said:
Hi all, I am again posting about having radio issues. (NO T-Mobile signal) Any 4.2 Rom I try to install, I am unable to obtain phone service. (signal)
Here is what I did:
1. Start from scratch, total erased phone and sd card and micro card.
2. Odin flash stock Rom and Odin flash latest TWRP
3. Copy Rom to SD card and flash. (flash is fine)
4. No signal, flashed newest UVM6 radio, all kind of wipes.
My phone is SGH-T989 T-Mobile. I even changed the APN, but still only pick up AT&T which still having no signal bars. I tried flashing all radios available with no help at all. I am able to use certain 4.1.2 Roms such as Infamous 3. I even tried different kernels, different wipes and just can not get any T-Mobile signal service. I have tried searching for any and all radio issues for this phone. NOTHING works for me. Can anyone or does anyone have same problem that came up with a solution to get a signal for T-Mobile for these Roms? I am currently using the Infamous 3 Rom using Arc kernel. Actually the only other Rom I can use it the stock deodexed rooted base. Very frustrated not being able to use these great looking Roms, HELP please! Thanks for any information or solution. BTW, I have tried everthing and every type of wipe to no avail.
Click to expand...
Click to collapse
I have been dealing with this problem for weeks, and I can almost guarantee you don't have the radio right and that's the problem. http://forum.xda-developers.com/showthread.php?t=2385987.
Here is the link to a radio I just flashed literally 5 minutes ago and started running 4.2 roms after weeks of struggle and frustration.
https://www.google.com/url?sa=t&sour...49967636,d.dmg
Elijamontsmith said:
I have been dealing with this problem for weeks, and I can almost guarantee you don't have the radio right and that's the problem. http://forum.xda-developers.com/showthread.php?t=2385987.
Here is the link to a radio I just flashed literally 5 minutes ago and started running 4.2 roms after weeks of struggle and frustration.
https://www.google.com/url?sa=t&sour...49967636,d.dmg
Click to expand...
Click to collapse
That would certainly make sense!
He's got something wrong for sure. Or he's got a strange phone that won't work with 4.2. And I doubt that very much.
He's got wrong radio, or wrong or missing APN settings.
Or wrong phone, sim or carrier.
Sent from my cell phone telephone
kj2112 said:
That would certainly make sense!
He's got something wrong for sure. Or he's got a strange phone that won't work with 4.2. And I doubt that very much.
He's got wrong radio, or wrong or missing APN settings.
Or wrong phone, sim or carrier.
Sent from my cell phone telephone
Click to expand...
Click to collapse
Well he says he's got the Hercules, it's the exact same phone I'm using I think, I hope he gets on and checks the link out, cuz it worked first try for me, I hope to share the satisfaction of solving this very frustrating problem.
Elijamontsmith said:
I have been dealing with this problem for weeks, and I can almost guarantee you don't have the radio right and that's the problem. http://forum.xda-developers.com/showthread.php?t=2385987.
Here is the link to a radio I just flashed literally 5 minutes ago and started running 4.2 roms after weeks of struggle and frustration.
https://www.google.com/url?sa=t&sour...49967636,d.dmg
Click to expand...
Click to collapse
I have tried all radios and used exact apn settings as stock with working signals. As stated in last few posts I must have hardware issue, but thanks to all who have tried to help!
kj2112 said:
Oh boy.....again.
K....here is about everything. If none of this is your problem, since you say you've checked everything....and yes, I have read your other thread....in which you repeatedly say you tried everything, then you have a hardware issue, or are simply doing something wrong and telling us you did it right.
Not getting a signal.....
- not using latest T-Mobile or Telus radio. Maybe you flashed it, but is it actually showing as that radio in settings??
- APN settings are wrong or don't exist. Lets pause here. You said you checked apn and only pick up at&t. Or am I misreading that. If you don't have the correct T-Mobile apn settings, then you wont get a signal or data. Period. This has to be correct before bothering with anything else. You said you checked. Against what?? I've seen plenty of apn settings when Googling it, some simply don't work. Maybe they are old settings, wrong phone, whatever. I'm Telus, so can't help you with the settings for T-Mobile.
- what has already been posted above needs to be correct.
- maybe radio file you flashed was wrong one or corrupt. Perhaps try the Telus one. Should work too. Since T-Mobile radio works on Telus.
- restoring any system data after a flash? Huge no no.
- wrong mobile band selected?
- and a possibility .....simply no signal where you are. Or it's a weak signal, and your assuming it doesn't work?? Ignore this if you have a very strong signal usually where you live. 4.1.2 to 4.2.2 shouldn't affect signal much if any.
Anyway.....that's about all there is to it if you are CLEAN flashing roms and following instructions to the letter. I am confident you will say all the above is good....and if so....I am afraid you will probably find no answers like your other thread. Meaning you have an extremely rare issue. Or a wierd hardware issue, sim card maybe....tho before you dismissed that as a cause. Another possibility is that you aren't correct when you say apn is fine, or the radio you flashed is fine. Not accusing you of misleading anyone, just saying perhaps you are innocently wrong when you tell us this or that is fine when it is not.. I've done tech support.....happens all the time! !!
So, good luck. Hope you find a solution ......tho this is your second thread on same issue....so you may have some rare issue....and may be boned.
Sent from my cell phone telephone
Click to expand...
Click to collapse
Thanks for helping and I think your right about being boned or hardware issue. I have tried different downloads of radios, both Telius and Tmobile and copied APN settings from working stock Rom. Maybe bad Sim, anyway I will have to stay with what I have until I get new phone, which is soon. Thanks again!
Stumbled across this. I've never heard of this particular issue before, but sure sounds the same as your issue. Try this fix if you haven't already.
Everything below is copied from another thread......
i had this problem with slim too. i thought something went wrong with my phone or my area. but nope. what you need to do is go to mikeyman777 cm10.1 thread and find the uvmc6 tar file, then use odin to flash it. apparently just flashing the newest radio with twrp isn't enough because it's missing some files or something like that lol.
anyways i haven't had signal problems since flashing radio tar file. i've lost signal like once. before i was losing it everyday. hope this helps.
here: http://forum.xda-developers.com/showpost.php?p=43400405&postcount=3266
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
kj2112 said:
Stumbled across this. I've never heard of this particular issue before, but sure sounds the same as your issue. Try this fix if you haven't already.
Everything below is copied from another thread......
i had this problem with slim too. i thought something went wrong with my phone or my area. but nope. what you need to do is go to mikeyman777 cm10.1 thread and find the uvmc6 tar file, then use odin to flash it. apparently just flashing the newest radio with twrp isn't enough because it's missing some files or something like that lol.
anyways i haven't had signal problems since flashing radio tar file. i've lost signal like once. before i was losing it everyday. hope this helps.
here: http://forum.xda-developers.com/showpost.php?p=43400405&postcount=3266
Sent from my SAMSUNG-SGH-T989 using xda app-developers app[/QUOT
Thanks, will give it a try!
Click to expand...
Click to collapse

[Q] Network Issues Data/Call/Text

Good Afternoon everyone,
I've been experiencing issues with my Mobilicity S3 T999v.
I recently removed root from the device, and am having issues with the network service. It connects to my service provider koodo, but nothing works. When trying to connect manually it just times out forever.
I have verified i have an IMEI, via *#06# , the phone worked fine before the unrooting. Ive attempted flashing stock firmware a few times now with odin to no avail. Could this be baseband related?
If it makes any difference i used Mskips toolkit for all the rooting/unrooting. Device software still says modified after triangle away.
captaincheese said:
Good Afternoon everyone,
I've been experiencing issues with my Mobilicity S3 T999v.
I recently removed root from the device, and am having issues with the network service. It connects to my service provider koodo, but nothing works. When trying to connect manually it just times out forever.
I have verified i have an IMEI, via *#06# , the phone worked fine before the unrooting. Ive attempted flashing stock firmware a few times now with odin to no avail. Could this be baseband related?
If it makes any difference i used Mskips toolkit for all the rooting/unrooting. Device software still says modified after triangle away.
Click to expand...
Click to collapse
Im going to re-install root via root66, and try a different baseband. Ill let you guys know the results.
captaincheese said:
Im going to re-install root via root66, and try a different baseband. Ill let you guys know the results.
Click to expand...
Click to collapse
ugh didnt go to well. Constant errors about android.process has stopped responding. Think im going back to stock the root66 files are not working for me.
I guess another day of tablet as my phone. :crying:

No signal

I'm on candykat rom and my phone wont connect to a network, ive tried switching roms and nothing, any ideas?
nsh121193 said:
I'm on candykat rom and my phone wont connect to a network, ive tried switching roms and nothing, any ideas?
Click to expand...
Click to collapse
I had something like that happened to my stock lg optimus g pro as well it just randomly lost service and wont come back...
YEAH...sometimes when the single poor,ogp will lost signal...
kylito40130 said:
I had something like that happened to my stock lg optimus g pro as well it just randomly lost service and wont come back...
Click to expand...
Click to collapse
You haven't found a way to fix it?
nsh121193 said:
You haven't found a way to fix it?
Click to expand...
Click to collapse
no ive been working on it all week and still nothing ive flashed it back to stock ALL the stock .tot's ive tried with qpst and that just keeps failing its a fiasco if anyone has any suggestions ill be happy to try them however ive accepted this phone is gone so if theres a risk im not worried..
kylito40130 said:
no ive been working on it all week and still nothing ive flashed it back to stock ALL the stock .tot's ive tried with qpst and that just keeps failing its a fiasco if anyone has any suggestions ill be happy to try them however ive accepted this phone is gone so if theres a risk im not worried..
Click to expand...
Click to collapse
Darn, well if you find anything out please let me know.
nsh121193 said:
I'm on candykat rom and my phone wont connect to a network, ive tried switching roms and nothing, any ideas?
Click to expand...
Click to collapse
First of all, what you formatted?
Have you checked your apn settings?
Unfortunately, Camera has stopped.
StyloKamikaze said:
First of all, what you formatted?
Click to expand...
Click to collapse
What do you mean?
Perry2547 said:
Have you checked your apn settings?
Unfortunately, Camera has stopped.
Click to expand...
Click to collapse
Yeah, its not just data its any network connection. I get no signal at all
Did you backup your efs?
Unfortunately, Camera has stopped.
nsh121193 said:
I'm on candykat rom and my phone wont connect to a network, ive tried switching roms and nothing, any ideas?
Click to expand...
Click to collapse
Not too long ago I had this issue. This is what worked for me...I took my sim card out and put 3 pieces of scotch tape ontop. Cut the excess tape off and put my sim card back in...and signal was back. Hope this helps.
Flashing the modem that correspond to your device will be an option. The ideal would be backing up your efs folder before doing anything so you can restore it in cases like this.
Find out what your modem should be and flash it again from recovery.

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