Access is denied on workplace OWA - only fails on mobile - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hi all - really weird problem here. I'm trying to access an OWA (Outlook Web Access) URL here: http://cns.bcm.edu/exchange
I've got a GS3 running stock ICS, not rooted. If I attempt while on mobile data with my AT&T SIM in I get "Error: Access is Denied." immediately. However if I turn on wifi, I get prompted for a username and password immediately and it works properly.
I thought at first it was chrome, but the same behavior happens on the stock browser ("Internet").
So next I thought problem with the phone. I borrowed a coworker's T-Mo SIM (my phone is unlocked) and let it connect to Edge data. Doesn't happen there, i'm prompted for username and password like I should be. I asked another friend on Sprint to try the URL on mobile data and he's prompted for username / password.
I have 5GB w/ USB tethering plan, so I tried to tether my phone to my Ubuntu 12.04 laptop. Same failure from the laptop in Chrome.
So I thought it sounded like it might be something wrong with AT&T. I checked with a few other coworker's phones. One with a GS2 Skyrocket, it fails. Tried it with a 3GS, 4, and 4s and all three of them work properly.
So it's only happening on Android phones with AT&T SIMs. What gives? Who should I complain to - AT&T? The OWA site administrator?

superm1 said:
Hi all - really weird problem here. I'm trying to access an OWA (Outlook Web Access) URL here: http://cns.bcm.edu/exchange
I've got a GS3 running stock ICS, not rooted. If I attempt while on mobile data with my AT&T SIM in I get "Error: Access is Denied." immediately. However if I turn on wifi, I get prompted for a username and password immediately and it works properly.
I thought at first it was chrome, but the same behavior happens on the stock browser ("Internet").
So next I thought problem with the phone. I borrowed a coworker's T-Mo SIM (my phone is unlocked) and let it connect to Edge data. Doesn't happen there, i'm prompted for username and password like I should be. I asked another friend on Sprint to try the URL on mobile data and he's prompted for username / password.
I have 5GB w/ USB tethering plan, so I tried to tether my phone to my Ubuntu 12.04 laptop. Same failure from the laptop in Chrome.
So I thought it sounded like it might be something wrong with AT&T. I checked with a few other coworker's phones. One with a GS2 Skyrocket, it fails. Tried it with a 3GS, 4, and 4s and all three of them work properly.
So it's only happening on Android phones with AT&T SIMs. What gives? Who should I complain to - AT&T? The OWA site administrator?
Click to expand...
Click to collapse
If it works with other phones and other networks, it has nothing to do with the OWA site administrator.
I'd be making a call to AT&T.

Of course right about when I was about to start dialing AT&T is worked all of a sudden on 4g lte. I guess they must have had something wrong set on their end and caught it.

superm1 said:
Of course right about when I was about to start dialing AT&T is worked all of a sudden on 4g lte. I guess they must have had something wrong set on their end and caught it.
Click to expand...
Click to collapse
Excuse me! how you get in to links https? Sorry for my english. Thanks!

Related

Success: carrier unlock, CID, tether on Optimus 7

I have successfully completed the following:
1. Carrier Unlocked a Telus branded LG E900h Optimums 7
2. Connected the phone to Fido
3. Use 3G on Fido
4. Fixed broken Call Display problem
5. Tethered E900h to laptop
6. Set up Wireless Zune sync
It took some effort time to figure it all out, so I thought I would share my experience to reduce frustration that any others may encounter. Most likely, many of these steps will be similar for other WP7 phones.
Unlocking the phone
Because my local phone unlock guy was closed the day I purchased the Optimus 7, I tried instantunlockcodes.com and purchased an unlock code for $10. I received 2 codes the next day, but neither
worked. I recommend not using this website, as tech support responses were next day, and they were never able to get the code working (after 3 days).
I took the phone to my local unlock guy, who unlocked it successfully. He charged me $65.
For anyone who is trying to unlock the phone, when you insert a foreign SIM, the Optimus 7 asks you for a PIN. This is where you enter the service provider unlock code. When I tried either of
the codes that instantunlockcodes.com gave to me, it said, "SIM ERROR". After looking around on the Internet, it seems that this is the message that comes up when it's the wrong code.
Getting Data on Fido
Telephone/voicemail automatically worked on Fido. To get Data to work (ie 3G) I had to change the APN setting.
Go to SETTINGS -> Cellular -> edit apn
"edit apn" is the button at the bottom of that screen. The settings should be:
APN: internet.fido.ca
User name: fido
Password: fido
Have Data connection ON and 3G connection ON.
Internet now worked for me, including browser and Outlook. Outlook connected to Exchange flawlessly.
Incidentally, the first time I set up my phone, I set up Windows Live immediately (startup wizard), and then Outlook Exchange. My appointments from Exchange were all in bright pink.
Because Windows Live was giving me a sync error, I did a factory reset, and set up Outlook first this time. Now, my Exchange appointments are in red. No idea how to change the color, but I
prefer red. In both cases, the Windows Live account's appointments are in Blue.
Call Display and MMS
Call Display and MMS did not work. Frankly, I don't care about MMS (there is another thread on how to fix this), but Call Display is quite important.
Specifically, Call Display worked when land lines called me, but did not call when most cell phones called me. They would read, Unknown.
The solution to this was through Fido: I had to call them and change my Call Display from "Call Display with Name Display" to "Call Display WITHOUT Name Display". Evidently, this problem has
manifested in other unlocked phones, such as some Blackberries as well.
A point of interest: when I put in the original Telus SIM, the call display also did not work properly. They must have given me Call Display with Name Display as well.
Tethering and Wireless Sync
Tethering is a really handy thing for me. I use it infrequently, but it's really invaluable when I need it.
I've modified the solution that's been posted around, to be specific to Fido, but to clarify a couple of the screens, as well:
1. If you haven't already, install Zune first. While tethering is enabled, Wired Sync on Zune won't work. But Zune has wireless synch, which is way cool anyhow.
2. Set up Wireless Sync on Zune. I won't go into all the details, but basically, make sure that the phone is connected to the WiFi network, that your PC has access to the same network (it can
be hardwired, as long as it has access to the same IP subnet). If you have a guest/work router, make sure that both your phone and PC are on the same network. With your phone plugged in, run
the Wireless Sync wizard on Zune. It's painless.
3. Unplug your phone.
4. Press Phone, and dial ##634#, then press the Call button. This makes visible a hidden app called "MFG". Go to the list of all your apps, and you'll see a new icon with a hammer, wrench and
screwdriver lablelled MFG. Open it.
5. You'll be asked for a password. Enter 277634#*# -- you'll need to enter this password every time you want to go into MFG, which is a good thing, because I think you can seriously mess up
your phone if you play around in there.
5. Go to Engineer -> Port Setting
6. Select the QC COMPOSITE and validate. The phone will automatically reboot.
7. VERY IMPORTANT STEP: This is totally counter-intuitive, but you must go to SETTINGS -> Cellular and turn OFF Data Connection.
Note that once you're done tethering, you need to turn it back ON in order to use Internet on the phone.
8. Connect the phone with a USB cable.
9. Windows will automatically detect the phone, and if you're using Windows 7, will prompt you with a popup with the download link for the LG driver. It says LG CDMA driver, but it works. The
full file name is LGUSBModemDriver_Eng_WHQL_Ver_4.9.4_All.exe
10. Once the drivers are installed, click start, and type "Modem", click Phone and Modem.
11. Click Modems, double-click LGE CDMA USB MODEM, click the Advanced tab.
12. Under Extra Initialization Commands, enter:
+CGDCONT=1,"IP","internet.fido.ca"
Replace internet.fido.ca with a different provider APN, if you're not with Fido, obviously.
13. Close the Modems screen, click Start, type "Dial" and click Set up a Dial-up Connection.
14. Enter your home area code because Windows forces you to, and go to the next screen. Then enter as the dialing number:
*99#
Leave the login/password blank. Click connect -- and PRESTO! Tethered Optimus 7.
* IMPORTANT *
Once you're finished tethering, you need to turn Data Connection back on. For some reason, when Data Connection is on, tethering doesn't work. Fortunately, it's a pretty simple toggle to
switch.
I hope that this is helpful!
Thanks for the great info! Just picked up a Telus HTC Surround and was concerned about the CID issue. I'll give this a shot.
You guys paid full pop then for the telus phone?
I'm suprised it costs $65 to get it unlocked...there has to be a way to do this for free...the cheap bugger in me doesn't like to pay for such things!
Yep, paid full at Best Buy. My Samsung Galaxy S just broke last night and I need a smartphone like there's no tomorrow, heh heh. Decided to give a WP7 phone a chance this time.
Yes, I paid $499 CAD + Tax. But, I'm ahead, because I bought an iPhone 4 on renew for $250 or so and sold it BNIB for $960 a few days after release
I have an issue with Text message timing - they are coming through with times that are not the same as my time zone.
UnlockThatPhone.com only 14.99$ and after 18h they send me 2 codes and now I'm so happy
did it work?
arniman said:
UnlockThatPhone.com only 14.99$ and after 18h they send me 2 codes and now I'm so happy
Click to expand...
Click to collapse
Can you confirm if it worked? The first place I went to was instantunlockcodes.com . It was cheap and DID NOT WORK
I went to my "phone guy", who used another (expensive) unlock service, and it did work Cost me something like $50

How To VVM on AT&T (confirmed Samsung Focus S and Focus Flash)

Many of you are aware of a thread in the Focus S section of this forum about someone with their Focus S getting VVM to work. However, it wasn't the most helpful thread to replicating it. I have since replicated this on a different device (the Focus Flash), so I wanted to post something here to let more people know.
Thanks to davezaff for the idea.
Here is how I did it on my Focus Flash. You will probably need a way to edit the APNs.
1. Update to 7740
2. Update to 8107
3. Insert sim card into an AT&T Android LTE phone (I used skyrocket)
4. Go to att.com and switch plan to Data Pro 4g LTE plan. I had to call to switch since it wasn't working on the website.
5. Setup VVM on Android LTE phone (don't know if this is necessary, but this is what I did....make sure friend knows the VM password so they can re-add it when they put their sim card back in.
6.Insert sim card back into Windows Phone
7. Call Voicemail
8. Wait for VVM to show up on phone (mine showed up after calling voicemail).
9. If sync error, edit the APN as follows
APN settings (delete the internet_line APN)
Create a new APN
APN Name: pta
Profile Category: internet (always on)
APN: pta
Auth type: None
Username:
Password:
Proxy address: proxy.mobile.att.net
Proxy domain:
Proxy port: 80
I now have working VVM on AT&T with my Samsung Focus Flash. My internet tethering still works (applied the Interop unlock + tethering hack from XDA). I have not tested MMS since I did this, but the MMS APN was untouched.
So they have tied vvm with their stupid data plans, how nice. So I can pay $20 for 300mb + vvm or I can pay $10 for unlimited data and traditional vm... ATT is so dumb.
Moved To WP7 General​
This is not development, its more of a guide. Please post such threads in the WP7 General section​
For the normal person, it is pay $30 for 3GB of data with traditional VM or pay $30 for 3GB with VVM. The only difference is one plan has the word LTE at the end.
how can one even get the 8107 update on the samsung focus s? i tried the old force update method (disconnecting the internet connection) with zune, and that hasn't worked...
simbadogg said:
how can one even get the 8107 update on the samsung focus s? i tried the old force update method (disconnecting the internet connection) with zune, and that hasn't worked...
Click to expand...
Click to collapse
This is the process I used:
http://www.mobiletechworld.com/2012/01/06/windows-phone-7-build-7-10-8107-79-roll-out-started-get-it-now-and-update-manually/
Any idea if this works with the ATT Titan?
mmian said:
Any idea if this works with the ATT Titan?
Click to expand...
Click to collapse
Yes, and just download the English only language pack.
i already updated to 8107, but im asking if the vvm works for the titan, i also don't know anyone with an LTE android phone
Does this work if you don't setup VVM on the android device first? I was thinking of just calling AT&T and asking to be switched to the 4G plan.
Get it working without an LTE device
OK, I got this to work on my Lumia 800. Furthermore, I didn't have an LTE device.
What I did have however, is an AT&T store that caters extensively to my place of work (a software company). They are really nice, understand unusual requests, and try everything to help.
I did the following:
1. Upgrade the OS as per the original post.
2. Call the nice AT&T store that I mentioned above. Asked them to put me on an LTE plan. (I was already on an enterprise plan, so I was moved to the same enterprise plan but the LTE version. Cost of my plan remained unchanged).
I explained that I was doing some app development, and planned to be swapping phones from time to time, some of which are LTE phones. (I also have a microsim adapter, so moving between phones that take microsim and regular sim is not an issue for me).
They asked if I'd like VVM provisioning. I said yes.
They told me that they would change my listed phone to a blank IMEI (basically change the IMEI listed on my account to a blank IMEI that's associated with an LTE phone for provisioning purposes). I don't know if this is something all stores would be willing to do.
3. In the APN settings, I changed my APN to pta. I did NONE of the other settings mentioned (proxy, proxy port, and everything else are BLANK).
Now I have Visual Voicemail on my Lumia 800!
Hmm so why is vvm only available to LTE phones/network I want to get this.
Sent from my SGH-i937 using Board Express Pro.
goldenpipes said:
Hmm so why is vvm only available to LTE phones/network I want to get this.
Sent from my SGH-i937 using Board Express Pro.
Click to expand...
Click to collapse
...because AT&T wants to sell LTE devices.
dasarp said:
They told me that they would change my listed phone to a blank IMEI (basically change the IMEI listed on my account to a blank IMEI that's associated with an LTE phone for provisioning purposes). I don't know if this is something all stores would be willing to do.
Click to expand...
Click to collapse
I wonder if this blank IMEI is a special IMEI that at&t has to test LTE devices on accounts or something. I wonder if this IMEI would also work on other accounts as well. Hmmm.
I don't suppose that IMEI is something you could share possibly? I mean if its not a real phone, and can work on multiple accounts, it would be very nice to (selectively) share it so that some of us can get VVM.
prjkthack said:
I wonder if this blank IMEI is a special IMEI that at&t has to test LTE devices on accounts or something. I wonder if this IMEI would also work on other accounts as well. Hmmm.
I don't suppose that IMEI is something you could share possibly? I mean if its not a real phone, and can work on multiple accounts, it would be very nice to (selectively) share it so that some of us can get VVM.
Click to expand...
Click to collapse
I agree, since I just called asking for essentially this setup and they deniened any special IMEI.
dasarp said:
OK, I got this to work on my Lumia 800. Furthermore, I didn't have an LTE device.
They asked if I'd like VVM provisioning. I said yes.
They told me that they would change my listed phone to a blank IMEI (basically change the IMEI listed on my account to a blank IMEI that's associated with an LTE phone for provisioning purposes). I don't know if this is something all stores would be willing to do.
3. In the APN settings, I changed my APN to pta. I did NONE of the other settings mentioned (proxy, proxy port, and everything else are BLANK).
Now I have Visual Voicemail on my Lumia 800!
Click to expand...
Click to collapse
So i also have an 800 and asked them to provision me for HSPA+ recently, so they switched my data plan to one that was supposed to be able to access it (i have no idea if it really can - that's a whole different can of worms). What did they switch your plan to? If you look online and hit "recent usage", you can see under "Additional Data Purchased Usage" your data lines with the plan code. My code is "HSSMTD4O" Just wanted to see if i could skip the "call att" step.
Thought I would share my experience also..
I was able to get VVM working on my Focus Flash. Luckily I have a friend that works at the ATT store. He just took a Samsung Note scanned the IMEI and added that as my phone. Then he enabled LTE and VVM. I rebooted phone and went in the the phone tile, and VVM prompted me for password. I put in password and all has been good.
The easiest way would probably be to borrow a friends VVM supported phone and put your sim in it, then have them add VVM to your account.
I did not have to add any APN's or make any changes to the phone.
Getting it working without a LTE device and without AT&T in your pocket
So, I decided to try and get VVM setup on my Focus S today, but I have no friends with AT&T and the local store was unwilling to help in the fashion outlined above.
So what to do? Well the main thing you need for this is the IMEI number from an Android LTE phone. So I asked a couple friends that don't live close by, and none of them had a LTE phone.
So I searched the internet for those "Get unlock Codes" websites, specifically for tutorials on LTE phones, and some of them show the IMEI number.
So I went into chat support and told them I needed a LTE plan with visual voicemail, and they asked for the IMEI number, I gave it to them, and then 2 minutes later VVM is now provisioned and working properly.
Yeah so I ended up adding the IMEI of a random Galaxy Note that I do not own. It was dead simple to do it online through tech support chat. After that, just called up voicemail, waiting a second or two, hung up, and then my phone prompted me for my voicemail password and automatically enabled visual voicemail. I realize that AT&T's system does not check for duplicate IMEIs across the network, so you can throw the same IMEI onto any number of phones and AT&T wouldn't know a thing (until they start looking of course).
I did have to change my APN to "pta" to get it to sync properly, but after that it was all smooth sailing.
Now I've got Visual Voicemail on my Titan and Lumia.
I am glad some of you were able to get it to work. The big issue I had before starting this thread was getting the APN settings. After getting VVM enabled, it couldnt connect until I messed with the APN. Glad I was able to help y'all!

[Q] Tethering Question - Ports?

OK fellas. Here's a good one for you. I use a Motorola hand-held for work with Windows Mobile on it. I'm in sales, so I use tethering with my phones to send out my orders every day while I'm at work (aka on the go).
Wifi tethering worked EXCELLENT with my Atrix 4G, no matter the ROM. I had a tethering plan, so I didn't need to worry. I got rid of that in pursuit of a WP7 phone and got a HTC Surround. Needless to say I panicked when the ROM didn't even HAVE a tethering option. So, I flashed a custom one. Bam, Wifi tethering worked great.
Fast forward to now, I have a Lumia 900. Nothing has changed, I have the DataPro 5GB Tethering plan, the phone has tethering and it works with my Laptop.. BUT not with my handheld. For whatever reason, it gets hung up on "Creating Data Port" (on the handheld) and will not proceed. Does anyone have any idea why this may be happening? Does the Lumia block certain ports or something, or do I have to switch phones/wait for a custom ROM?
Thanks fellas,
Nick
Probably not related Lumia. It uses standard WP7 tethering (with the added account check) feature. What's different is that all LTE phones use a new APN called pta in order to connect with LTE (even if you are not in a LTE area). This new APN is known to have additional layer of network filtering on AT&T side. Not much you can do about that. Not sure if it is related to your specific problem. But you can try to switch to older Phone or wap.cingular APN and see what happens (you will loss LTE).
foxbat121 said:
Probably not related Lumia. It uses standard WP7 tethering (with the added account check) feature. What's different is that all LTE phones use a new APN called pta in order to connect with LTE (even if you are not in a LTE area). This new APN is known to have additional layer of network filtering on AT&T side. Not much you can do about that. Not sure if it is related to your specific problem. But you can try to switch to older Phone or wap.cingular APN and see what happens (you will loss LTE).
Click to expand...
Click to collapse
May give it a shot. For some odd reason, it worked today. A few nights ago I removed and re-added the tethering plan online to my account (even though the phone tethered fine with my laptop) and today for the hell of it, I tried it with my work handheld and it went through . We'll see how consistent it is. Thanks for the input/solution, though!

Portable hotspot solution for simple mobile users with SGH-T989

As I could not find a thread about this specifically, I am posting this solution as it works for me.
On the Galaxy S2 SGH-T989 is where this pertains to though other users might encounter similar problem with other phones on simple mobile.
Stock 2.3.6 Rom
When you turn on the portable hotspot feature with this phone, what it does is disconnect your "Simple Mobile" APN and inserts and connects using a new APN called "Tethering". When you try connecting with your PC to your hotspot's ssid, it takes you to a web page on t-mobile.com informing you with an error 503 or some other error stating that its not available. I assume t-mobile is detecting that you are not their customer and blocks it.
it takes you here:
-------------------------------------------------------
http://androidapi.t-mobile.com/apppack/mvno.html
Error 503--Service Unavailable
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.4 503 Service Unavailable
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay. If known, the length of the delay may be indicated in a Retry-After header. If no Retry-After is given, the client SHOULD handle the response as it would for a 500 response.
Note: The existence of the 503 status code does not imply that a server must use it when becoming overloaded. Some servers may wish to simply refuse the connection.
---------------------------------------------------------
The reason is because that APN tries to connect to "pcweb.tmobile.com". What you have to do is once you activate your hotspot, you have to edit the apn (while it is running) and change it from pcweb.tmobile.com to simple.
No other setting is needed. I am using "APN manager" which I paid for on the market and it is well worth it. I have used it for other purposes besides this and it allows you to edit the APN while it is live. Hope this helps other simple mobile users...
Also, you have to edit this "Tethering" APN every time you run the hotspot and delete the last one as it will just keep adding the new one with the t-mobile settings every time.
Anyone else out there with another solution please post it..
pcdocta said:
As I could not find a thread about this specifically, I am posting this solution as it works for me.
On the Galaxy S2 SGH-T989 is where this pertains to though other users might encounter similar problem with other phones on simple mobile.
Stock 2.3.6 Rom
When you turn on the portable hotspot feature with this phone, what it does is disconnect your "Simple Mobile" APN and inserts and connects using a new APN called "Tethering". When you try connecting with your PC to your hotspot's ssid, it takes you to a web page on t-mobile.com informing you with an error 503 or some other error stating that its not available. I assume t-mobile is detecting that you are not their customer and blocks it.
it takes you here:
-------------------------------------------------------
http://androidapi.t-mobile.com/apppack/mvno.html
Error 503--Service Unavailable
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.4 503 Service Unavailable
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay. If known, the length of the delay may be indicated in a Retry-After header. If no Retry-After is given, the client SHOULD handle the response as it would for a 500 response.
Note: The existence of the 503 status code does not imply that a server must use it when becoming overloaded. Some servers may wish to simply refuse the connection.
---------------------------------------------------------
The reason is because that APN tries to connect to "pcweb.tmobile.com". What you have to do is once you activate your hotspot, you have to edit the apn (while it is running) and change it from pcweb.tmobile.com to simple.
No other setting is needed. I am using "APN manager" which I paid for on the market and it is well worth it. I have used it for other purposes besides this and it allows you to edit the APN while it is live. Hope this helps other simple mobile users...
Also, you have to edit this "Tethering" APN every time you run the hotspot and delete the last one as it will just keep adding the new one with the t-mobile settings every time.
Anyone else out there with another solution please post it..
Click to expand...
Click to collapse
Have you tried foxfi and wifi tether?
Looks like a good alternative. Thanks..
Sent from my SGH-T989 using XDA
Thanks!
This thread saved me! While I did not follow the instructions, it got me thinking to check the apn settings on my phone. As it turned out my apn was changed to a different apn when i turned on my hotspot and all I had to do was select my original apn again and tethering began to work! Awesome!
I'm using a freetel FTU152D (Samurai Kiwami) on Simple Mobile. It does change the APN every time I turn on the Hotspot, but fixing the APN settings doesn't seem to do anything; other devices connect to the wifi, but still can't see the internet. Meanwhile, I still have internet access on the FTU152D. Any ideas?
RichSPK said:
I'm using a freetel FTU152D (Samurai Kiwami) on Simple Mobile. It does change the APN every time I turn on the Hotspot, but fixing the APN settings doesn't seem to do anything; other devices connect to the wifi, but still can't see the internet. Meanwhile, I still have internet access on the FTU152D. Any ideas?
Click to expand...
Click to collapse
I've used my FTU152D as a Wi-Fi source using the dialog in settings and it works fine. Other devices can connect. My FTU152D is rooted with kingroot, however, would that make a difference?
nazcalito said:
I've used my FTU152D as a Wi-Fi source using the dialog in settings and it works fine. Other devices can connect. My FTU152D is rooted with kingroot, however, would that make a difference?
Click to expand...
Click to collapse
I rooted mine early on with kingroot, but unrooted it when I couldn't find any third party ROMs. I think I tried the Hotspot while it was rooted, but I don't remember for sure. I'll have to try it again.

[Q] New phone -- no data. Suggestions?

OK, I took the plunge and got one. Checked a few things out, then went for the ICS update (official AT&T, at least for now) before I got too wrapped up in it. Seems I may have forgotten to check out that the data plan worked before the update -- I think I may have had Wi-Fi on all the time. Yeah, it was a dumb mistake.
Now I cannot get any data with any application when outside a Wi-Fi zone. Not even 2G, much less 3G. No connection and no indicator at the top. Phone is working on 3G just fine.
I have AT&T, though it's an old "Smartphone Unlimited" plan. It works just fine on my LG Expo (which is 3G). The phone is supposed to be unlocked (at least until I updated it, don't know if that affected it), but I have no non-AT&T SIM with which to try it. Have made no attempt to root it or load a custom ROM.
Are there some settings somewhere that I have to change to go through my old "wap.cingular" gateway (either rooted or not)? Should I try going to a custom ROM? Back to the original software (link, please, if that's the case)?
I'm going to see if a co-worker's T-Mobile SIM works with it (voice and/or data). But is there anything else I should try? Has AT&T finally caught up with me and my old, cheap, unlimited data plan and my SIM keeps me from connecting?
There should be no issue putting in a SIM from a working phone. If you go to System Settings->About Phone->Status, what is the network status? "Unavailable"? "Unprovisioned"?
Do you have signal, just no data, or do you have no signal?
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
Tiger Shark said:
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
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Click to collapse
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
Turn the phone off, remove the SIM, boot it with no SIM. Go into Access Point Names and remove all the entries. Turn it off, put the SIM back in, turn it back on. If it doesn't autocreate an entry in Access Point Names, or the autocreated entry still doesn't work, take it to an AT&T store and ask them for help.
m1batt1 said:
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
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Click to collapse
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
roothorick said:
take it to an AT&T store and ask them for help.
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That would have ben last resort. They would have wanted to "upgrade" my data plan to something that cost more and isn't unlimited.
Your solution might have also worked, but the first one offered led me to a solution, so I never tried yours. I'll keep it in mind, though.
Tiger Shark said:
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
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Glad it worked out for you!
Sent from my SGH-I927 using xda app-developers app

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