Develop Bugs

Have you ever lost 3g & 1x completely when you shouldn't?

I'm sure sprint is just doing maintenance on the tower but this is the second time that I've lost data after midnight. I know it isn't the phone because I checked another sprint phone and its doing the same thing. Right now I'm on 4g. I should speed test it. Its either that or wifi. In the morning I'm sure it will be back up.

It actually happened to me earlier like a full blown los with the circle with the line through it but it came back like right after it happened which it usually doesn't
Sent from my SPH-D710 using xda premium

I don't have the los symbol, I only have the bars and no 3g or 1x. 4g works sporatically.

Its been happening to me too, along with the occasional LOS

Same issue here. I first thought I messed up my modem by flashing ek02 from eg30, but I noticed with fb21 modem that it's more stable. However, my wi-fi is less stable. Weird stuff.
Sent from my SPH-D710 using xda premium

I've been getting 1x several times lately, which usually never happens.

tamothyy said:
I've been getting 1x several times lately, which usually never happens.
Click to expand...
Click to collapse
I've been seeing 1x show up sporadically over the past couple of weeks, too. Poos up for a minute or two, then goes back to 3g. This is in places where I've always had steady 3g coverage.
I'm in the Milwaukee area.
Sent from my SPH-D710 using XDA App

I've been having a similar problem. Additionally, it's been taking longer for my phone to reconnect to 3g after losing WiFi or 4g connectivity.

It turns out that after 12 hours I still didn't have data. I called *2 and they said there wasn't an outtage. I am at work so I wouldn't get home to call on different phone to troubleshoot for another ten hours. I went back into recovery and did full wipe of everything and the full format zip. I then installed a rom full install and flashed the el29 modem then rebooted. It worked. I think when restoring a nandroid then flashing a modem it hosed the 3g. Its fixed now. Funny how when I tried to restore it said one was corrupted. Weird

Same to me me today. Had full signal but no data or txting ... Was like wtf
Sent from my SPH-D710 using xda premium

I'm near Houston, the other day I was roaming inside a store where I get great service. Been 1xing a bit lately
But today for half the day and counting, my 3g is broke, but 1x works cause I can get text, call.
My 4g is the only data I have.
My 3g icon stays on even if I disable 3g data. Really weird
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.: sent from my Samsung Galaxy S II Epic 4G Touch :.

I been getting this too, I just thought that it was because I was in Vegas and I was super wasted and just seeing things lol

Had it happen a bit in VA. Not certain why but seemed to happen in the same place throughout a day or two. May be a coincidence but havent seen it since moving to the FB21 modem.
Edit: of course right after posting this it happened........

I am on 4g here at work and home. My second line with an HTC Touch Pro has been solidly on 1x for days now though. Not sure what the heck is up with that.
Sent from my SPH-D710 using XDA App

Best speeds I've gotten today. I'm 5 blocks from 4g coverage.
Sent from my SPH-D710 using Tapatalk

Ok, it's been about half and hour. Haven't moved and inch. It got worse. Running FB21 with FB21 modem.
Sent from my SPH-D710 using Tapatalk

I work for a cell phone provider and we partner with sprint as a roaming partner.. We had tons of calls coming in on the day you made the post of data loss.. Tier 1 troubleshooting and a little bit of probing questions and finally a call to tech support we found most with he issue were roaming.. We checked our AAA tool and switch and verified with the customer that they were roaming on the sprint network.. After calling tech.. We were advised that sprint had a nationwide data outage.. People were having no data at all, intermittent, slow, timed out connections, and they ha no ETA.. It caused a bunch of havoc, i cant have my phone on at work but before and after it did work fo me.. Im in phx with no 4g here.. However im either at work or at home.. And when im home im on wifi.. So i rarely have time to test sprints network.. I also have the airave at home.. What i do know tho, is sprints network isnt the best, and they would never admit to a network fail like that.. Then again could have been there associate and didnt know what he was saying..
Edit: entire ride home, and on airave is 1x.. Ive had 3g icon come on constantly and stay on even with wifi on and 3g off completely.. Also had gps get stuck on.. Had to reflash the rom for that one
Sent from my SPH-D710 using XDA App

I haven't checked yet, but i think sprint is doing some network upgrades here.
I can't get and explanation as to why I live 5 blocks from 4g coverage yet require and air rave and have spotty coverage. Very disappointing that I cant my moneys worth for the $10/month premium data fee.
All that said, I will never find a better price for a 5 phone family plan, soon to be 6.
Sent from my SPH-D710 using Tapatalk

I just got off the phone with sprint. they say there is a 4g outage in the east bay of california (i live in oakland and work in hayward) and my phone lost signal while i was on with them so they are escalating me to their network engineers to figure this out...

RESOLVED:SUPER SLOW HSPA speeds (652kbps) with FULL signal! What can I do? (T-Mobile)

I have a Stock (rooted) Galaxy Nexus GSM (4.0.1) software on T-Mobile. I'm getting HORRIBLY SLOW data speeds even with full signal HSPA.
Anyone else having this issue? What did you do to fix it?
Thanks in advance!
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I know this sounds really weird but when I have GPS-enabled and use the app, it drastically slows my results. Try disabling it and report back. Also, your ping is VERY high!!!

try a flashing a new radio im currently on KL1 but some say KK6 and KK7 are good choices too.

lookitzjohnny said:
try a flashing a new radio im currently on KL1 but some say KK6 and KK7 are good choices too.
Click to expand...
Click to collapse
Mine automatically updated to KK6.
Sent from my Galaxy Nexus using xda premium

Choose a server closer to your location? 220 ms.

It depends on ur location too...what have u averaged with other 4G phones? Keep in mind that roms use "H" or "4G" to depict the "strongest" signal....but maybe its your radio too...I'm on KL1 and it works great for me
sent from my Nexus Prime

I'm on KL1. Weird thing is, my wife's phone is really slow too and she has a Nexus S. We have great service here, I even called t-mobile and they said we have full 4G coverage, as good as it gets. I just downloaded a 4mb app, and it took 5 minutes! that's bad!

zephiK said:
Choose a server closer to your location? 220 ms.
Click to expand...
Click to collapse
That's the closest server to my location. But it's not just the app, market is slow, browser is slow, everything's crazy slow!

I would try a different radio/baseband. Although people have different results, the UGKL1 and UGKK7 are made for North America including AWS bands (T-mobile). You can read more here.
The latest North American radio, UGKL1, has been working well for me. Give it a go here.

alexthearmo said:
That's the closest server to my location. But it's not just the app, market is slow, browser is slow, everything's crazy slow!
Click to expand...
Click to collapse
try a different server. Tmo is using a different line. The server closest to you geographically may not be the server closest to you . You get what I mean?
Sent from my Galaxy Nexus using xda premium

Wow! This is just pathetic! Anyone else on T-Mobile experiencing anything like this?
Edit: Don't mind the wifi indicator...I did these tests with wifi off.

What server are you using? Try using one near an internet backbone for the best results, the distance from you can be misleading because the connections don't always lead directly there.
Servers in or near Washington DC, Chicago, Atlanta, Denver, Dallas and Los Angelos should be the most reliable.
Is there any way to check if T-Mobile is throttling you?

xHausx said:
What server are you using? Try using one near an internet backbone for the best results, the distance from you can be misleading because the connections don't always lead directly there.
Servers in or near Washington DC, Chicago, Atlanta, Denver, Dallas and Los Angelos should be the most reliable.
Is there any way to check if T-Mobile is throttling you?
Click to expand...
Click to collapse
I will try a different server. I called T-Mobile and they are doing a service check to see if the towers are jacked. They said they saw something fishy reported about the towers on Feb 29th, and they aren't sure if the issue has been fixed yet. Hopefully that's the problem and they're working on a fix. I don't think it's the speed-test app though because anything that has to do with data is incredibly slow. Took me 7 minutes to download a 2mb app! My wife's nexus s is doing the exact same thing, so I think it probably has to do with the tower (hopefully!). I'll try changing servers though and report back if the numbers improve significantly. Sad I'm the only one having a problem with this. Thanks to everyone for the input. Thanks xHausx for checking in!
-alex

This is kind of my speeds with changing the server around. Not bad at all.

alexthearmo said:
I called T-Mobile and they are doing a service check to see if the towers are jacked. They said they saw something fishy reported about the towers on Feb 29th, and they aren't sure if the issue has been fixed yet. Hopefully that's the problem and they're working on a fix. I don't think it's the speed-test app though because anything that has to do with data is incredibly slow. Took me 7 minutes to download a 2mb app! My wife's nexus s is doing the exact same thing, so I think it probably has to do with the tower (hopefully!).
Click to expand...
Click to collapse
Oh, well if the other phone is doing the exact same thing, you know its not your issue specifically.

also, wasn't T-Mobile throttling heavy users?
Sent from my Galaxy Nexus using Tapatalk

leobg said:
also, wasn't T-Mobile throttling heavy users?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
No. They only throttle at specific levels. Either 2GB or 5GB depending on your plan.

Figured it out!
I figured it out! The T-Mobile tower right next to my house is bad. I was driving around and ran the speed test in a couple other spots and got some great speeds! When I got back near the tower by our house I tested again, and again it sucked...so thank God, it's the tower and not the phone! Thankfully at home I have wifi, so who cares about the tower...I mean, it'll be nice when they get it fixed, but I'm good for now. Love the 4G speeds and really glad I can use them in other spots! Had me worried for a sec! Thanks to everyone for your suggestions! Really appreciate the help.

Holy high ping though

alexthearmo said:
I figured it out!
Click to expand...
Click to collapse
I think this was pretty apparent when you said you had two separate T-Mo phones both having the issue in the same place.

Seriously T-Mobile?

My data signal turned grey, I had no idea why, I restarted, switched ROMS, and still, the data is gone.
Than I checked the T-Mobile site and my data plan is gone, yet I'm being charged the same amount.
I'm guessing they detected that this is not a T-Mobile phone and disabled it, but seriously, why?
And I can't even call until Tuesday as its memorial day.
Has anyone had trouble with T-Mobile in regards to the Nexus and data?

No but I've had MAJOR data issues on my Verizon Nexus, the reception is garbage I don't care if its the phone, OS, or Verizon , its GARBAGE. My bet is that its the phone.
Sent from my Galaxy Nexus using xda premium

If it's anything like what I'm experiencing, your problem has nothing to do with T-Mobile; you're simply experiencing the same "data drop" issues that a lot of us are.
I've been trying different ROM/Kernel combinations left and right to see if I can get something that A) I like and B) doesn't have the drops.
So far, from what I can tell, it seems like a lot of people on AOKP are reporting this. Someone in their thread posted to flash the 4.0.3 RIL, but I don't know how eager I am to do that when other people are reporting no drops with ROMs like Slim ICS & LiquidSmooth.
EDIT: Hmm, looks like my data connection is perpetually grayed out as well. I wonder if something is going on?

1cewolf said:
If it's anything like what I'm experiencing, your problem has nothing to do with T-Mobile; you're simply experiencing the same "data drop" issues that a lot of us are.
I've been trying different ROM/Kernel combinations left and right to see if I can get something that A) I like and B) doesn't have the drops.
So far, from what I can tell, it seems like a lot of people on AOKP are reporting this. Someone in their thread posted to flash the 4.0.3 RIL, but I don't know how eager I am to do that when other people are reporting no drops with ROMs like Slim ICS & LiquidSmooth.
Click to expand...
Click to collapse
I have my GNex stock, only root and I have not experienced data drops in mine. And my carrier is Claro...

Methinks T-Mobile has officially effed up. Here's what I got when I tried to open my browser:
You currently do not have data service.
If you want to access the Internet and your current plan does not include data, you must change to a plan with data.
If your current plan includes limited data, your data bucket has been depleted. [It sure as hell hasn't!]
To obtain data service, you can:
-Renew early if your plan allows
-Upgrade to a plan with data or a plan with more data
Click to expand...
Click to collapse
EDIT: I called T-Mobile's customer service and they said it's a glitch in their system. They turned my service back on.

How do you like T-Mobile overall? Thinking of switching when my contract expires in Sept
Sent from my Galaxy Nexus using XDA

Sinfamy said:
My data signal turned grey, I had no idea why, I restarted, switched ROMS, and still, the data is gone.
Than I checked the T-Mobile site and my data plan is gone, yet I'm being charged the same amount.
I'm guessing they detected that this is not a T-Mobile phone and disabled it, but seriously, why?
And I can't even call until Tuesday as its memorial day.
Has anyone had trouble with T-Mobile in regards to the Nexus and data?
Click to expand...
Click to collapse
By any chance are you on a monthly 4G or other prepaid plan?
Because if so, I've experienced something similar TWICE already...it happens whenever my service is due for renewal..I'm on the $30 100 min unlimited text and 5GB web plan and even though I always make sure to add sufficient funds before my next renewal date, when my renewal date came, I got a similar message...it took a call to customer service to get it resolved...
the second time around I got a $10 credit for my troubles but it is still annoying as hell. The reps also said it was a glitch in their system.

Not happened to me and been running my Galaxy Nexus on T-Mobile for over 4 months now (and had T-Mobile for 1.5years total).
I haven't heard of this being a regular issue, and I feel like I follow T-Mobile pretty closely. I highly doubt it has anything to do with you using a GNex on their network, probably just a glitch. Call in and they'll make it right.

Happened to me once over the last month, rebooted phone and it was blue again. On AOKP M5 + Franco M4.

Grey bars means you are not connected to Google's servers.
No signal is NOT a result of grey bars.
As in, if your bars are grey you can still have voice signal and data signal.

joshnichols189 said:
Grey bars means you are not connected to Google's servers.
No signal is NOT a result of grey bars.
As in, if your bars are grey you can still have voice signal and data signal.
Click to expand...
Click to collapse
Yes, grey bars are caused by no data, not the other way around.
but its clear that T-Mobile has shut off his data for some reason.

martonikaj said:
Yes, grey bars are caused by no data, not the other way around.
but its clear that T-Mobile has shut off his data for some reason.
Click to expand...
Click to collapse
I agree, just throwing that out there
Sent from my Galaxy Nexus using xda premium

fatttire said:
How do you like T-Mobile overall? Thinking of switching when my contract expires in Sept
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I like T-Mobile. I had all major carriers and they all too expensive even tho att and Verizon had some good coverage they charge too much for 5GB and sprint just sucks at the moment T-Mobile has some good plans and data is great
I used to get 8-16mbps on one s and I get from 5-10mbps on my gnex couldn't be any happier
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Sent from my Galaxy Nexus using Tapatalk 2

martonikaj said:
Yes, grey bars are caused by no data, not the other way around.
but its clear that T-Mobile has shut off his data for some reason.
Click to expand...
Click to collapse
Not so sure about that, I get the grey bars every once in a while, however I still have access to the internet. It usually turns back blue after a few seconds.

CoronaDelux said:
Not so sure about that, I get the grey bars every once in a while, however I still have access to the internet. It usually turns back blue after a few seconds.
Click to expand...
Click to collapse
You can have data and not blue bars, it just means that you can't connect to Google
Sent from my Galaxy Nexus using xda premium

Sinfamy said:
I'm guessing they detected that this is not a T-Mobile phone and disabled it, but seriously, why?
Click to expand...
Click to collapse
No. T-Mobile advertises bringing your own phone to use as a feature. I've never had problems - and I started my T-Mobile account with an AT&T phone, actually.
It's a glitch, it's rare and ridiculous that it happened to you, but it's not the end of the world. Chill out

Data speeds awful on note 2

I've been getting some pretty bad data speeds here is a screen shot. Anyone else experiencing the same issues? All tests I had 3 to 5 bars of 3g. My Evo was never this bad in the same spot.
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massiveian said:
I've been getting some pretty bad data speeds here is a screen shot. Anyone else experiencing the same issues? All tests I had 3 to 5 bars of 3g. My Evo was never this bad in the same spot.
Click to expand...
Click to collapse
I dont think it is a phone problem, from the looks of it you have poor signal strength. Unless you can compare side by side with a comparable phone like an Iphone or S3,. But more or less it is a sprint problem there data speeds have been on the decline.

Yup, normal for sprint. Your pings are pretty good actually. Mine can be up to several seconds. During the day my data drops to <10kbps, like a 9600 baud modem from 1993. Enjoy Sprint.

I'm getting good signal and my Evo data speeds were never this bad. Here is another shot

This is a sprint issue
Horrible data everywhere.
Sent from my SPH-L900 using xda premium

sprint freakin sucks then. My evo 4g wasnt this bad. I guess i was lucky im starting to miss the data speeds on that phone now.

Mine aren't too shabby
1.58 Down 0.58 Up
http://imageshack.us/a/img651/9757/screenshot2012103013522.png
1.98 Down 0.73 Up
http://imageshack.us/a/img21/3919/screenshot2012103013543.png

massiveian said:
My evo 4g wasnt this bad.
Click to expand...
Click to collapse
Were you in a Wimax market with the Evo?

Yes i had wimax but never used it because of battery drain. The speeds on my old Evo were all 3g and i would always get atleast 1mb down now im barely getting .1mb down

Yes sprint data sucks..

Don't have an explanation then... 3G speeds for me have always been fairly consistent. If anything I found the Evo to be a little lackluster in this area. I wouldn't say the 3G speeds I get on my N2 are groundbreaking, but they're adequate.
I'm just waiting patiently for LTE to launch in my area.

Just like most of what they're saying in this thread...Sprints data is horrendous!
BTW...I'm also getting a Note II this coming month!
Sent from my Galaxy Nexus using xda premium

somnifac said:
Don't have an explanation then... 3G speeds for me have always been fairly consistent. If anything I found the Evo to be a little lackluster in this area. I wouldn't say the 3G speeds I get on my N2 are groundbreaking, but they're adequate.
I'm just waiting patiently for LTE to launch in my area.
Click to expand...
Click to collapse
Doing the same. Get about 100kb/s at home and 1.9mb/s at work. Cant wait for LTE to roll out.
Sent from my SPH-L900 using xda app-developers app

In the city I live it my data is great, when I get into Milwaukee your better off not even to try any data.

Hey OP when you click on your result in speed test what do you get? RevA, ehdrp?

Force roam it
Sent from my SPH-L710 using xda premium

You think speeds are bad on the note, try the iPHONE 5 on sprint lol, data wouldn't even load for me unless on wifi. Thank God the note 2 came out before my 14 days were up lmfao
THIS NOTE 2 IS SENT FROM A GALAXY WHERE SAMSUNG SPRINTS TO THE TOP, AND JELLY BEANS EAT APPLES!!!!

I saw this thread a few days ago. I went out yesterday for a drive. LTE radio on Note 2 is stronger then nexus LTE radio. Hard to go anywhere in my area and loose LTE. Regular 3g works good as well. I couldnt be happier knowing the issues with other phones connected to sprint networks. Had a Epic Touch and Nexus. Both had horrible signals.
Sent from my SPH-L900 using Tapatalk 2

This is stupid.. I just signed up with sprint my 14 days aren't up yet, I had better service with tmobile LG N4. I am having .64mbps down.. I'm going back to tmobile.

raoufosman said:
This is stupid.. I just signed up with sprint my 14 days aren't up yet, I had better service with tmobile LG N4. I am having .64mbps down.. I'm going back to tmobile.
Click to expand...
Click to collapse
Sweet
Sent from my SPH-L900 using Tapatalk 2

[Q] LTE speed drop

Hi,
I was wondering if anyone else has noticed that their LTE transfer speed drops after 3-4 seconds of high speed bursting.
I can consistently see this in the speedtest.net app, and also in large google market downloads.
The problem seems to kick in when the transfer speed goes over >~24mbps, and then it will just suddenly drop right down to pretty much 0, before slowly continuing at a much reduced speed. Same happens with the upload speed, but it seems to kick in around ~20mbps or less.
I've seen this at various places around the Bay Area in CA, so its not related to any local radio towers :-/
I hope my radio is not a lemon.. I first saw this when the phone was straight out the box, but I just shrugged it off. But its persistently there... (and I've 0x1'd my know now..)

Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3

benefit14snake said:
Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3
Click to expand...
Click to collapse
Thanks, I will try the band idea.
I've asked the question on Tmobile's support forms, the issue may be QoS related, but who knows.
http://support.t-mobile.com/thread/56049
I have an ATT/straighttalk SIM coming on Monday to do some additional tests with.

benefit14snake said:
Check out some T-Mobile specific forums for your answer. I don't think it's your phone. Try setting your phone for HSPA+ on the 1900mhz band to see if that is different.
It's believed that tmobile is still working on their tiered QoS. If you have unlimited you get bumped, for now.
Sent from my Note 3
Click to expand...
Click to collapse
How do we do this? And any issues if you do?

i get this issue as well. one thing i have noticed is that when you download a large app (50+ megs, which is actually a small app..) it will throttle me to less than 500 kbps after the first 20 seconds or 50-60 megs of progress. it stays there and never speeds back up.. i have cancelled many 100+ mb apps during downloading because they were literally constantly slowing down to the point where i didn't think they'd even finish until i hit my home wifi point. it does this on stock rom, darthstalker rom, saber kernel, compulsion kernel, stock kernel... i don't think it's the device, i think it's the service. going to keep on testing different combinations and see if i can find a fix irregardless. slow and insanely inconsistent data speeds are gonna make me go back too ATT even though i just switched to T-Mobile 2 days ago. a reliable connection is worth the extra $40/month to me.
*it's also worth noting, since i activated the TMo service yesterday, i haven't once seen more than two bars of service although i am in an area that is not largely populated and vastly surrounded by "great connection" area on T-Mobile:s page.

teknowiz23 said:
slow and insanely inconsistent data speeds are gonna make me go back too ATT even though i just switched to T-Mobile 2 days ago. a reliable connection is worth the extra $40/month to me.
Click to expand...
Click to collapse
Are you on the 5GB/$30 prepaid plan? I wonder if the throttling is an unofficial policy on the prepaid plans.

Nope, on the normal plan that was supposed to take the place of the contracts. I get a bill at the end of the cycle like I did with att. Still happening. Its like anything I download hits a throttle after the first 200 megs. Lte speeds of 3-6 megs per sec, then bam... Sub 1 meg per sec the rest of the download. Even if there's 1gb+ left to go.
Sent from my SM-N900T using XDA Premium 4 mobile app

I've been discussing this same problem over on HowardForums forums for a while: http://www.howardforums.com/showthread.php/1814258-Video-Streaming-being-throttled?p=15278529
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Recently, I've personally concluded that it has to do with T-Mobile working on towers in my area. There was a period of about a week or so where I was experiencing odd performance on both HSPA+ and LTE, where speeds will be fantastic for about 3-5 seconds, before dropping WAY down. Things have greatly improved recently. I did several tests the other day in several locations, and only one tower in particular resulted in the odd speeds in multiple tests. The next day, things were perfect. Then again, they recently went from 5x5 LTE to 10x10, so that could've had something to do with it.
My recommendation is to wait it out.
FYI: I'm on the $30/mo. prepaid plan (5GB @ high-seed, unlimited @ 2G).

https://twitter.com/JohnLegere/status/405454376916897797
"Very small # customers saw slower data recently and only when downloading very large files. Minor software issue; Fix going in place today"
---------- Post added at 04:07 PM ---------- Previous post was at 04:04 PM ----------
https://twitter.com/JohnLegere/status/405454376916897797
"Very small # customers saw slower data recently and only when downloading very large files. Minor software issue; Fix going in place today"