No Mobile Data - Help please! - Galaxy Note II Q&A, Help & Troubleshooting

Hi All,
I got my Note 2 today, and have run into a problem already
Mobile data (HSPA+) was working when I first got the phone and used it between the shop and the way home.
When I got home, I switched over to wifi to download things.
I then flashed CWM from the cwm-root-note2.tar.md5 file in Dr Ketan's guide using PC Odin.
Then, I flashed Omega v3 via CWM.
All went without a problem.
I was still on wifi and downloading and installing all of my apps.
After a while I turned off wifi and I noticed that I wasn't getting any mobile data connection. I was getting 3 or 4 bars of mobile signal, but no 3G, H or H+ symbol to indicate mobile data.
I messaged a nearby friend on the same carrier and he said his was working fine. So, I figured I must have messed up the mobile network settings,
I checked the APN settings and they were blank, so I put them back in manually.
Still no data connection,
I went into CWM and wiped cache, dalvik and user data.
Still no good.
I downloaded the stock XXALJ1 ROM for Thailand (where I am) and flashed that, did another 3 wipes, but still no luck.
I tried doing a factory reset from the settings menu. But still no joy.
I put the SIM card into my Note 1 and it got a H+ straight away and data was working fine.(when the shop cut it down, they made a nice neat job of it, so the excess makes a decent micro sim holder). So, the network and SIM card are OK.
I noticed that when I first got the phone, the boot screen said "N7100" under "Galaxy Note II".
Now, it doesn't. I'm not sure when it changed.
I also noticed that when I do the under/factory resets, there are still some settings that aren't reset, For example, I set it to WCDMA only to see if that helped and then when I did a factory reset, it was still set like that, rather than the default "auto" that it originally comes with.
Unfortunately I didn't do a nandroid backup, as my phone came with XXALIH (without the multiscreen), so I figured I'd updated to LJ1 first.
Does anyone have any suggestions of what I can do?
Is there a full wipe ROM, or a way to reflash the bootloader and ROM?
It's 3am now, so I need to go to sleep, but this is annoying the hell out of me.
Thanks,
Rich

Carrier please?

wonsanim said:
Carrier please?
Click to expand...
Click to collapse
True Move H in Thailand.
I don't think it's a carrier issue, as I can put the SIM into my Note 1 and get H or H+ data connection straight away.
Also, I compared the APN settings and I have the exact same settings in the Note 2 and Note 1.
Mobile data was working on the Note 2 when I first got it.
Thanks,
Rich

Turn mobile data on in settings/data usage.

I doubt that his data is turned off in the settings is the problem since he already stated that he tried resetting to factory settings.
I'd suggest simply using odin to reflash J1 onto the phone and start from scratch again. This is why the devs always remind people to do a nandroid backup. In case of situations like this.
Sent from my GT-N7100 using Tapatalk 2

Thanks. Yes, Mobile data is ticked. I tried toggling that early on in case it just wasn't connecting properly or something.
I've tried flashing the stock J1 a few ties, but no joy.
It doesn't seem to do a full install, as the circle battery mod I installed previously is still there after flashing stock J1...
I'm downloading a stock XXALIE for Thailand at the moment and will try that.
It's still got 30 mins to go, and I have to leave for work soon! So, I might have to spend the day relying on wifi when I can get it
I'm wondering if the change in boot loader has anything to do with it. (Originally had "N7100" on the boot screen and now I don't, just "Galaxy Note II")

maybe APN settings are wrong? I'm from sri lanka, and I had to add an apn for mobile data to work.

OK, I finally fixed it. Here is what I did (in case anyone else has a similar problem)
Flashed stock LJ1 via odin
Downloaded Galaxy S/S2/S3 CSC
Reset my CSC to THL
Now when it restarted it picked up mobile data signal without me doing anything to the mobile network settings.
I reflashed Omega 3 and lost mobile data again. I tried the Galaxy CSC app, but it says there is only 1 CSC.
So, I went back to stock Thai LJ1.
This time I got an OTA update straight away. After that installed I noticed the boot screen had changed back to showing GT-N7100 again.
ROM is now XXALJ3 and the modem is DXALJ1
Flashed CWM and reinstalled most of my apps from Titanium Backup.
Everything is still OK.
So, it looks like I can't use Omega ROM because it changes the CSC and I can't change it back to THL.
Is there any way to install the CSC separately after flashing Omega?

Related

[Q] Insert Sim to Access Network Service.. IMEI Null

Hey Guys,
I have an AT&T Model SGH-1317 Note 2. For use on other networks, I unlocked the phone using the *#197328640# menu option. However, the phone failed to start the hot spot stating Mobile data was unavailable or Invalid Sim. However, I am able to tether perfectly using the same sim on an another S3 so I was sure its nothing to do with the sim or network operator settings.
I looked up and found XDA website with tons of information. I assumed my phone was locked by AT&T. Hence, I rooted the phone using CF-Auto-Root, backed up complete data using Titanium and using Rom Manager I installed the Crash Aroma 4.1.2 Rom. I wiped the data and cache 3 times as suggested. However, after the boot I am unable to connect to any mobile network. A Click on Mobile Network says "Insert Sim Card to Access Network Services". Dialling for IMEI number prompt a Null.
During Installation I noticed the Crash ROM has overwritten the Radio.. and I am assuming this is were the problem lies. but I leave it you experts.. Request Help!
Sunil.
What carrier are you using the device on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
cdshepherd said:
What carrier are you using the device on?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Am currently on Du - A network in Dubai, UAE. I have been reading more forum information and some suggest that this may be related to the EFS folder getting corrupted which may cause the IMEI number to fail. Some suggest that there are software to rebuild this information by using the IMEI number behind the handset..
I also noted that my phone model has also changed to GT-7100 instead of SGH-1317, Wonder if the Crash ROM was apt?
Would you suggest installing a Jedi Rom specifically built for SGH-1317... or is the damage already done?
Back Online
Since I found no replies.. I had no choice but to give it to the Pros.. I handed my phone day to one of the Unlocking experts at a mobile store… He was confident that his technicians would resolve this. But after 2 Days, they have given up.. He suggested the phone would fetch me US$ 10 if someone used it as a demo unit at a mobile shop..
I was sure this was something to do with the Modem, IMEI and the all important NV folder. I was able to find a Stock ROM for the SGH-1317 and I also found a link at XDA about using EFS pro to change the IMEI.
Using Odin software, I flashed the phone with the stock rom. Unfortunately, there was one error when it tried to communicated on com1. Having no choice, I continued. Restarting got the AT&T style boot but it again froze on the Samsung screen. Dreading the communication error, I restarted several times with no results. Finally I realised if would be due to the cache and user data. I reset the phone to factor settings wiping out the user data and Whola.. The phone sprang back up..
Lessons learnt.. Backup your rom and data before playing with custom roms. Read Read Read and don’t flash in the middle of the night..
Since I am back online, I plan to stick to the stock and crappy 4.1.1 with all the AT&T dead weight. Will live without the ability to Tether until my fingers get warmer.. It won’t be long as I am already bit by the Custom Rom Devil..
Don't Give Up Easy..:good::victory:
Flashaholics anonymous will help.
Sent from my SGH-I317 using xda app-developers app
sunilgonsalves said:
Using Odin software, I flashed the phone with the stock rom. Unfortunately, there was one error when it tried to communicated on com1. Having no choice, I continued. Restarting got the AT&T style boot but it again froze on the Samsung screen. Dreading the communication error, I restarted several times with no results. Finally I realised if would be due to the cache and user data. I reset the phone to factor settings wiping out the user data and Whola.. The phone sprang back up..
Click to expand...
Click to collapse
Please I am having the very exact same issue and can't seem to have it fixed
Using CMW I also flashed it back to stock rom, didnt have any problem or errors doing it but im still getting No SIM Inserted. I have deleted cache and user data several times... Tried flashing CM10 and CrashRom see if they made a difference and still No Sim Inserted... tried 3 different kernels and still same issue
I have the exact same problem since yesterday. I've tried everything and anything to no avail. I'm very close to returning the phone.
I would really appreciate any input.
Same issue
I flashed crash rom 4.5, over the stock kernel and it gave me that same message. I've tried everything I could think of, which included everything in this thread to no avail... any further advice would be greatly appreciated.
imei null baseband unknown, {insert sim to access network error} PLEASEEEE HELPPP ME
i rooted using auto root and installed xposed framework and snapshare and snapprefs :crying:
after that i tried puttin off the airplaine mode and it didnt happen
then the error started to show insert sim to access network god i need help.
sukhraj kohli n7100 said:
i rooted using auto root and installed xposed framework and snapshare and snapprefs :crying:
after that i tried puttin off the airplaine mode and it didnt happen
then the error started to show insert sim to access network god i need help.
Click to expand...
Click to collapse
Your username suggests that you have the N7100 device ??
If so. ..you are in the wrong place for support. ..As this is the SGH-I317 section.
If you are showing IMEI NULL with no baseband you may have to restore your backup image to correct the problem. .
If no backup image exists. ..you will need to flash a factory N7100 image from your section.
Look for the return to stock thread for your specific device and that should fix you up...
The CF AUTO ROOT files are device specific. ..so I hope you haven't damaged the partitions.
Good luck. ..g
Edit:
This will help. ..and will place you in the right section. ..
Just go to page 1...good
http://forum.xda-developers.com/showthread.php?t=2230250

[Q] Sprint Galaxy Nexus; signal/3G issues

Sprint Galaxy Nexus
4.2.1
Not rooted
I performed a factory reset on my phone yesterday due to it bogging down and being rather slow. I never did a reset after getting the 4.2.1 update so I figured it was a good time. I woke up this morning, putzed around the house, and setup Tasker again. I laid my phone down for ten minutes while I got ready for work. Whenever I tried to wake my phone and nothing happened. I tried a few more times and the screen would not wake up. I pulled the battery, hard reset, reinserted battery and the phone wouldn't turn on. Then, I wiped the contact terminals (on the battery and the phone) and reinserted the battery and the phone booted up. However, since then I have had some major problems.
1. Power button does not always work properly. I have to press it several times to sleep or wake the phone. (Okay, not major, just inconvenient and probably unrelated to the issues below)
2. No data connection whatsoever.
3. In the data usage menu, there is no longer a data toggle switch.
4. Under the Network Mode option, LTE/CDMA produces absolutely no cell signal whatsoever. I have to switch to CDMA only. (WiFi works fine)
5. Toggling airplane mode, as some have suggested, does not cause the phone to connect to mobile data. Another factory reset did not restore mobile data. Rebooting did not restore mobile data.
6. All of these problems are true before and after factory reset. No new problems were created and nothing was exacerbated as a result of performing a factory reset.
I've been from one end of the internet to another looking for solutions to this problem and I have found that many are having a similar issue but toggling airplane mode or rebooting fixes it. Not the case for me. Most also seem to be having this problem after rooting. Again, not the case for me.
Any suggestions? I would prefer to not return the phone. Purchased from Radioshack and the 30-day warranty has expired. This is my second gnex already, as the first one's charging port broke. It took over a week to get this one from another store which graciously shipped it in to my store. There's also the issue of being broke and not really being able to afford another $30 activation fee on top of the deductible for a new phone.
Why not try reflashing the stock image and updating again to 4.2.1?
Beauenheim said:
Why not try reflashing the stock image and updating again to 4.2.1?
Click to expand...
Click to collapse
Wouldn't I have to root first?
nburns1825 said:
Wouldn't I have to root first?
Click to expand...
Click to collapse
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
n0ve said:
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Excellent. I will give it a shot at some point today or tomorrow and then let you know how it worked out. Thanks!
So, I restored the phone to stock. Signal is still non-existent on LTE/CDMA mode. Cannot perform Profile or PRL updates. Still no mobile data. I'm guessing hardware failure?
Also, on setup it asks for a SIM card. And at the bottom of the drop-down menu, it says "No SIM card|Sprint" or "No SIM card|No Service" depending on if I am in CDMA or LTE/CDMA.
Also, in the Status menu:
My phone number
Unknown
MIN
Unknown
PRL Version
Unknown
ICCID
Unknown
Seems a little odd to me.
Attempted fully rooting and flashing radios. No luck there either. It's also not wanting to update. Tells me my phone is up-to-date (connected via WiFi). Downloading Cyanogen now to see if it will work in the morning.
And while attempting to flash a new ROM, got the famous "can't copy anything to the device ever, under any circumstances" error.
Update: Got CM10 installed. Still "No SIM" error, no 3G, no data, no LTE. Found some more information on this No SIM error. Apparently a few others have had this same problem and in the end had to get a new phone.
Anyone know anything?
You should a- flash to stock using Odin following posts in sprint sextjon
I've been back to stock twice now. The first thing I did was flash to stock. Then I played around a bit and now I'm back to stock again.
Is there a difference between using Odin and Nexus Root Toolkit to return to stock?
Bump
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
nburns1825 said:
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
Click to expand...
Click to collapse
Try fastboot flashing your LTE and CDMA radios again. As far as I know, fastboot commands do NOT require root. I had a similar issue.
Edit: link to post with directions http://forum.xda-developers.com/showthread.php?p=39446679
Sent from my R2-D2 unit on the far side of the moon
Indeed, fastboot does not require root. I've flashed my radios several times now in various different ways. I even flashed different versions. I attempted again but with no luck. I have normal service when using CDMA but nothing on LTE/CDMA. Still no data, still "No SIM card" error.
Pretty sure I'll have to get it replaced. I've gone from stock JB back to stock ICS, rooted, CM10, back to stock ICS, rooted, back to stock JB unrooted, and flashed three different radios. I'm surprised I haven't managed to brick it yet.
UPDATE: Sprint is sending me a new phone, for free.

[Q] No Signal after Stock Flash From Odin

Ok. I was on JediX20 not to long ago. I was having problems with my signal. It had completely no signal. I put the phone into download mode and reflashed the stock firmware through odin. It works like a charm except....when I boot the phone up with no sim card...it shows signal strength...but when i put my sim card in and turn it on...it gives me a no signal icon + no mobile network when i try to dial out. I thought it was my sim card and it had gave out so i talked to my phone rep and i switched to a brand new sim card. Same thing happen. The only reason I know its a software and not a hardware issue is because when i go to settings, back up and reset, and i go through everything to reset it. The icons for data and signal appear just before it cuts off. Im at a loss of what to do. Any Advice?? or a Thread someone could point me too?
IMEI or Baseband available?
Did you flash the correct firmware ?? (have to ask )..
And once your Odin flash was complete ...did you boot into recovery and wipe all data and caches ??
It sure sounds like you're running into an incorrect APN on boot...
As mentioned above ...does your phone show the correct information ??
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
I didnt wipe data and cache as soon as I flashed through odin. I did after the phone booted up. Maybe ill try that. Thanks.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Network Data Hosed

I've gotten my phone into a state where I see signal bars, I can make calls and send texts, but no LTE or H+ is displayed and if I try do anything involving the internet it says there's no network connection. Wifi works just fine.
Here's how I got into the predicament. I should have learned my lesson from last time I flashed a Verizon ROM, but I didn't, and I flashed SkyNote RC9Z-3.9.1. Data works just fine in THAT ROM, but any subsequent ROM flashed after that... the network data is completely HOSED. I've tried enabling and disabling network data in settings. I've tried flashing the Devil kernel. I've tried restoring several different ROMS from nandroid backups. All restore fine and all have completely non-working network data. Last time I ran into this I had to flash the stock image in Odin to fiz the issue. This time however, that didn't work. The images flashed successfully, but upon reboot all I got was a a welcome screen bootloop of the samsung swirly logo and the T-Mobile logo.
I'm guessing this has something to do with the 4.3 bootloader? I'm downloading T889UVUCMK7_T889TMBCMK7_TMB.zip from SamMobile site and boy is it taking FOREVER! 7 hours left on the download. My thinking thoug is that If I unzip this new 4.3 firmware and flash it with Odin (or Kies if I absolutle have to) my device will start behaving again, and Network data will work, and I can go about ROM flashing and hopping again (though I'm gonna stay away from those Verizon ROMs let met tell you!).
Does anyone else have any other suggestions on what I can do to get my data back or to patch my bootloader to the 4.3 version? I was looking at this thread and wondering if it's safe to follow this procedure for patching once I have installed the 4.3 stock image:
http://forum.xda-developers.com/showthread.php?t=2500823
Any help is appreciated.
ddi you check your APN settings?
Probably your apn like iamsixnine said
Sent from my GT-I9305 using Tapatalk

[Q] No Service. Data working but no Call/Text.

Hello!
I have m919 T-Mobile Galaxy s4 but I'm with other carrier (Wind Canada). I rooted the phone about a month ago, I believe, using THIS guide.
I spent yesterday in environment where I didn't had coverage for most of the day, but i haven't gotten it back yet. Sounds really weird as it might be not connected to the fact at all. I have 4G connection active, which means that I have internet, but it keeps 'searching' for service and I can't Call/Text anyone, neither I can receive calls or texts. Instead of the bar at the top showing how good coverage i have it just shows a crossed out circle icon.
I've tried reboots, keeping my phone off for 30mins without battery, taking out sim and putting it back in, changing network modes and resetting APN (all from settings panel).
Have anyone experienced something like that and how do I fix it? It was working perfectly for last couple of months and the phone didn't get any damage yesterday neither.
P.S Did the the regular factory reset (don't know if it affects rooting) but it didn't change anything. =
I have same problem.
Did you solve it? and how?
Haven't solved it, that was the whole point of my post!
kokozaurs said:
Haven't solved it, that was the whole point of my post!
Click to expand...
Click to collapse
Never had this happen to me. Data works off your signal, something is wickedly wrong. I'd flash the modem again if you are on 4.2.2 bootloader (doesn't matter which rom or android version). If that fails, go intonrecovery, wipe cache, wipe dalvik cache, and wipe data. If that fails, backup your data and Odin flash back to 100% stock. If that fails, more than likely your /efs folder was corrupted.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Please don't create multi thread on the same topic
xdapowerapps said:
Never had this happen to me. Data works off your signal, something is wickedly wrong. I'd flash the modem again if you are on 4.2.2 bootloader (doesn't matter which rom or android version). If that fails, go intonrecovery, wipe cache, wipe dalvik cache, and wipe data. If that fails, backup your data and Odin flash back to 100% stock. If that fails, more than likely your /efs folder was corrupted.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think I'm gonna flash it back to 100% stock, but the problem is that I'm on mac and I don't know how to flash it back. Is there any guide on how to do it from MAC platform?
Thanks!!
kokozaurs said:
I think I'm gonna flash it back to 100% stock, but the problem is that I'm on mac and I don't know how to flash it back. Is there any guide on how to do it from MAC platform?
Thanks!!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=755265
http://forums.techdiscussion.in/sho...Heimdall-Terminal-on-Mac-OS-(Odin-Alternative)
Second one will be more helpful. Good luck! :good:
xdapowerapps said:
http://forum.xda-developers.com/showthread.php?t=755265
http://forums.techdiscussion.in/sho...Heimdall-Terminal-on-Mac-OS-(Odin-Alternative)
Second one will be more helpful. Good luck! :good:
Click to expand...
Click to collapse
Ok, so I got heimdall, and got the recovery.img from the other topic. I followed the steps that was provided in the second link, but nothing much changed, it successfully uploaded the recovery.img, then i did recovery boot with power button + home button + volume up, it did some things with a pirate android guy in the back and thats it, booted up. Not sure if I have everything back to stock or not - either way, the issue with the network hasn't been resolved!
kokozaurs said:
Haven't solved it, that was the whole point of my post!
Click to expand...
Click to collapse
Tried this?
go to settings/more networks/Mobile networks/Network operators/Search now......
It might take a minute or two, then show you some networks it finds. Select your provider and it should list some options for you.
need to see Mobile data with a check, Data roaming checked, network mode should be LTE/GSM/WCDMA(auto connect)
If you KNOW what your APN (access Point Name) is you can check if it's correctly there.
It usually is downloaded with the search for network so just try with whatever is ther for now.
Back all the way out, and power off. Take out the battery, wait like 30 seconds, replace the battery and power on again.
See if you get service and can dial out.
Aloha and Good Luck!
bobolinko said:
Tried this?
go to settings/more networks/Mobile networks/Network operators/Search now......
It might take a minute or two, then show you some networks it finds. Select your provider and it should list some options for you.
need to see Mobile data with a check, Data roaming checked, network mode should be LTE/GSM/WCDMA(auto connect)
If you KNOW what your APN (access Point Name) is you can check if it's correctly there.
It usually is downloaded with the search for network so just try with whatever is ther for now.
Back all the way out, and power off. Take out the battery, wait like 30 seconds, replace the battery and power on again.
See if you get service and can dial out.
Aloha and Good Luck!
Click to expand...
Click to collapse
yep, one of first routines i tried. No difference
kokozaurs said:
yep, one of first routines i tried. No difference
Click to expand...
Click to collapse
Ok, now you might want to call your provider and ask them to remove you from their network and reinsert you again. That procedure will often re-enable normal operation of cellular connectivity.
They will ask you to power down and remove your battery for about a minute, then power up again.
Aloha and Good Luck!
Tried it all
Well im in the same boat here.
I checked the IMEI is correct
i did a full stock MK5 install with Odin without sim inserted and with
*#2263# helps it recognizes the network on the search list (WIND)
but it wont connect (failed to connect try again)
sometimes it connects to 4G and i can use the web
but no calls or sms
i noticed i dont have LTE enabled which ill do tomorrow
i even opened my phone to check that no cables came off as it was in service for a broken screen
tried a different sim from koodo wich also acts weird it connects to data but wont make phone calls or sms
the problems began after its been UNLOCKED (sim free)
any suggestions? im willing to try anything
its been in service 4 times and still they cant figure it out...
thanks!
ph3r0c1ty said:
Well im in the same boat here.
I checked the IMEI is correct
i did a full stock MK5 install with Odin without sim inserted and with
*#2263# helps it recognizes the network on the search list (WIND)
but it wont connect (failed to connect try again)
sometimes it connects to 4G and i can use the web
but no calls or sms
i noticed i dont have LTE enabled which ill do tomorrow
i even opened my phone to check that no cables came off as it was in service for a broken screen
tried a different sim from koodo wich also acts weird it connects to data but wont make phone calls or sms
the problems began after its been UNLOCKED (sim free)
any suggestions? im willing to try anything
its been in service 4 times and still they cant figure it out...
thanks!
Click to expand...
Click to collapse
Ok I found the solution. Apparently I have bought a stolen phone. Check the imei if it hasn't been blacklisted!

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