Develop Bugs

Help - Screen alignment drifting is driving me mad

I received my o2 XDAiis 2 weeks ago and have been plagued with what appears to be screen alighment problems. It is almost as if the program was designed for a bigger screen.
when I touch any of the items on the right hand side of the screen the correct function is selected but as I select itmes moving towards the left of the screen they move progressively out of synch.
For example: on the phone if i touch 'talk' the phone will correctly dial however if i touch 4, i notice that 6 depresses. when the pda does this it becomes impossible to operate. To receive a call , i have to touch an imaginary area half a cm to the left of the 'receive' button.
as you can imagine i have real fun trying to get my 'start' menu. when i touch it i sometimes get the connectivity or even the volume popup display.
Hard reboot does work but not always first time. besides why should i have to reboot 3-4 time a day?
at this stage i know why there is the slide out keyboard, it is a feature so that you can use your phone, without it i would have an expensive paperweight.
Any ideas on what it might be will be gratefully accepted.

i have the same problem. and i got mine around three weeks ago.
the fix is i re-align the screen like three - four times a day. if that does not work (because sometimes the misalignment is so bad, i can't access the menu) i do soft reset.
i am starting to believe that XDA IIs is the crappiest electronic device ever built. Makes me regret that i chose it over Ericsson 910i.

Ring up the people you bought it from, tell them it's faulty and get them to send you a replacement.

I did that and then read the last post. It seems that in early feb, a batch of defective screens was used resulting in about 4k defective units sold with the problem, mine was one. Just as well I did not trash my siemens s55.piece of plastic cr*p
thanks for the comments etc. I was thinking it was something I was doing

exact same thing happening with me as well plus that the touch screen stops responding for hours at least once in a day thats why i have to allign the screen several times a day.
BLoddy gadgets all this money and still no service.

Okay so there are faulty screens that got sold, 4k of them, and I suspect I have one. But has o2 announced how they plan to deal with this?

i went back to the store and got a full cash refund. i suggest that you all do the same. helps to make a point that if companies sell defective products, they will lose money in the end. now i am using SE P910i, 300$ cheaper. bye-bye o2

Hi ALL.
I had the same problem with mine (XDAIIs from HongKong - bought 1 week ago)
It really got me SICKKK .. Then I upgraded my device with the newest upgrade from the O2 UK page, due to another BIG PROBLEM ... and finally this problem DISAPPEARED!!!
Check my post here it will maybe HELP you out, too ;-)
Have a nice week!
Joern

Touch Screen not responding
I'm having the very same problem. :evil:
Started off as a drifting problem, but now the touch screen is like dead ...no longer responding...!!
Hopefully there is the keyboard and the various buttons, but it's far from being practical!!
By the way this is my second one, the first one has been returned immediately, it didn't even pass the initialization test!!!
This one is 2 weeks old!!!
Hardware or software???
HELP!!

Dead Pixel - Please Help!!

Hey,
I have had my device for one week, so under DSR working days I should still have time to return.
I have discovered a dead pixel at the top of the screen, which is always blue - I will try and get hold of tMobile tomorrow but wondering if anything else I can do or if It can be sorted.
The pixel appears blue on bright backgrounds, and is annoying - but i'm pissed because i got it last saturday, so its 7 days till now, may be on my own grrr - They state that the 7 days cooling of starts the day after the phone arrived, so its now 8 days so today is fine, however DSR states working days, minus weekend and good friday I should have a few more days - None the less hoping to get it replaced? Oh, forgot Easter Monday too :S
I've emailed tmobile and will try and phone them now, hopefully CS is still open.
Thanks
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S

Nelsaidi said:
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S
Click to expand...
Click to collapse
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.

I am just curious as to why you say PLEASE HELP!! it's not like we can help you. Just return it for warranty or replacement.

Its panic - and when one does it they become ignorant
Well, I've contacted TMobile, they have no HTC Desire stock so cant exchange it now, however I'll call back tomorrow and a note has been left incase I'm out of the 7 working day DSR period.
Spoke with a lady who hadnt the idea what a dead pixel was and said "in the meantime ask HTC if there is a solution"
Thanks

I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.

Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?

killyouridols said:
Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?
Click to expand...
Click to collapse
Basically - yes. It also depends how many and the type of defect within an area. If you have 2 at opposite ends of the display - this could be ok, however if they were close together - could be classed as a defect. Its basically up to HTC and what their criteria is.

I would have thought they would replace a dead pixel, even if it was only one. Let us know how you get on with your replacements.

zonkkk said:
I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.
Click to expand...
Click to collapse
No way in hell will they swap it for a new one if it's a few months old. Do it right away and they MIGHT, maybe.

T-mobile agreed to swop mine out 3 weeks ago but haven't replaced it yet due to lack of stock. Whilst I could chase them I'm not overly rushed as I still haven't received my screen protectors yet!

irkan said:
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.
Click to expand...
Click to collapse
I have a red pixel.. what does that mean? I have had it for a long time but im not sure if its dead or stuck..? thanks in advance

dead pixel means that nothing is shown the pixel is only ever black... stuck pixel means that it only ever shows one colour...
that was the definitions i was last told anyways!!

You both have dead pixels. I think it highly improbable that they will ever become unstuck. Hehe.
If you can take it back then do so quickly because only a new screen will fix it.
Sent from my HTC Desire using XDA App

If the pixel is red, or any other color except white or black, it probably is a stuck pixel. And I read the beginpost quickly, and if I remember well (it's pretty late here, sorry for any possible mistakes in my post), the pixel sometimes changed.
If that is the case, it is absolutely not dead. If an app which 'wakes up' the pixels doesn't work, I don't know what will. And last, I wonder if your provider or the manufacturer will repair this for free. I read somewhere that there have to be a certain amount of dead pixels before it is accepted for a free repair.

[Q] Side power button not as responsive.

Anyone had similar issues?
Over three weeks in, I am still blown away by this phone as I am finding new features everyday BUT I am also having difficulties with my power button. As I read in the Sprint forum, some time ago, it was noticed that the power button seemed loose, 'rocky' on a pivot. Other Note II demo phones had some flexibility with the power button as well. I haven't read about any problems with a lagging or unresponsive power (not home) button due to this but NOW it seems I have to press moderately-centered on the button to either wake or ZZZ the phone. Before it seemed I can press this button with as much force as the home button, even at an angle (Note II is wider after all). So my BIG question Have you ever pressed on the power button more than once to just wake up your phone? Or, put it to sleep? Do you have the press the button dead centered for it to work? And, does your power button seemed rocky, even slightly?
I am not rooted...running on good ole factory specs! My phone has never been dropped or damaged either. I would hate to send the phone to Samsung and be without one for 2 weeks, so I figured to troubleshoot with you guys first
Much thanks!

Snowdogg said:
Anyone had similar issues?
Over three weeks in, I am still blown away by this phone as I am finding new features everyday BUT I am also having difficulties with my power button. As I read in the Sprint forum, some time ago, it was noticed that the power button seemed loose, 'rocky' on a pivot. Other Note II demo phones had some flexibility with the power button as well. I haven't read about any problems with a lagging or unresponsive power (not home) button due to this but NOW it seems I have to press moderately-centered on the button to either wake or ZZZ the phone. Before it seemed I can press this button with as much force as the home button, even at an angle (Note II is wider after all). So my BIG question Have you ever pressed on the power button more than once to just wake up your phone? Or, put it to sleep? Do you have the press the button dead centered for it to work? And, does your power button seemed rocky, even slightly?
I am not rooted...running on good ole factory specs! My phone has never been dropped or damaged either. I would hate to send the phone to Samsung and be without one for 2 weeks, so I figured to troubleshoot with you guys first
Much thanks!
Click to expand...
Click to collapse
my phone did the samething within 3 days of when i got it. i just took mines back to at&t since it was so quick and the manager gave me a new one. hopefully someone does come up with a way to fix it without you having to send it yo samsung.

mine works flawlessly

Haven't noticed any issues with mine, but I suppose these kinds of issues are why I bought insurance.

My power button is 'rocky'; it seems to pivot from the center. However, I can press it anywhere to wake the phone or turn the screen off. There's a satisfying click when I do press it, so I'm not worried.

Same issue with my power button. Happened only a few days after I received mine as well.

Carls Jr said:
I would definitely take it back and try to get it repaired or exchanged. Mine doesnt have that issue at all and Im always turn it on and off.
Click to expand...
Click to collapse
Gathering the input so far, I think I might have to send this to Samsung to get it repaired since I passed my return/exchange period I have insurance but I am also under warranty with Sammy, so that route would be cheapest. Good thing I still have my old flip phone from 2005 that still works but going to dread going back 7 years though!
Lets hope that this doesn't become an eventual problem for most. Thanks for the comments so far.

Definitely take it back to repair it. My power button started off rocky and eventually became worse with use. I had to replace it. Get it fixed ASAP

got my first one replace with a new one due to same reason.

Mine works fine to turn off.
Turn on is a bit more picky.
Does not rock or is not loose.
I use home button to wake
Sent from my SAMSUNG-SGH-I317 using xda premium

Does anyone know what at&t's return period is offhand? I've got the exact same issue with my handset :/
Also, if I'm past that point, does Sammy charge for fixing the button?

kamikaji said:
Does anyone know what at&t's return period is offhand? I've got the exact same issue with my handset :/
Also, if I'm past that point, does Sammy charge for fixing the button?
Click to expand...
Click to collapse
I believe it used to be 30 days for personal accounts, now those terms only apply to corporate accounts. For personal accounts, its now 14 days. From what I understand, this policy covers items bought from a corporate AT&T store, or ordered direct from AT&T. You are allowed to exchange or return at a corporate store, with a possibility of a $35 restocking fee depending on the scenario. Also, you can also send it back to AT&T but you will have to cover shipping. I only suspect if you buy from a re-seller (aka a non-corporate AT&T store but clearly marked 'AT&T') you can exchange or return at a corporate store.
From what I was told by AT&T and a brief conversation with Samsung, the Note II carries a 1 year manufacture's warranty. I don't know the specifics, but assuming there is no abuse or damage of the phone caused by the user, and if the phone does not perform as it should (like mentioned in this thread), Samsung's warranty will cover it with no charge. But realize, unless you have a backup phone, you won't have a phone for 2 weeks! Also, there is a possibility that Samsung may use reconditioned parts, and if they can't fix your phone, you will get a reconditioned model But what if you have insurance? Then there is a deductible. A possibility of a reconditioned phone too?
Oh, what to do?

What is return period for premier accounts? Is it also 14 days?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Mine is the oppsite, it is too sensitive,not very tactile. I hit it accidentally all the time.

my power button just went wonky last night. it used to be somewhat rocky, but it was responsive. now it barely moves. i cant tell if im pressing it or not. it still powers on the phone. but there is no click or comfirming feeling at all. it might as well be capacitive now. about 40 days old.

Display with yellow spot bottom left

Hi all!
I´m a proud user of the E975 after 2 years of LGOS
Unfortunately now an error occured I can not stand - after using 10-15 Minutes a yellow spot appoears. It absolutely depends on the temps of my hand.
If I store the device at my work (abou 27°C) the spot already is shown. Then 5 minutes in my hand are enough to bring back the ugly thing...
Could you give me any advice? W-Support (repair center in germany) told me that the display works within the LG´s standards. Has anyone notices such display bugs as well?

mba780 said:
Hi all!
I´m a proud user of the E975 after 2 years of LGOS
Unfortunately now an error occured I can not stand - after using 10-15 Minutes a yellow spot appoears. It absolutely depends on the temps of my hand.
If I store the device at my work (abou 27°C) the spot already is shown. Then 5 minutes in my hand are enough to bring back the ugly thing...
Could you give me any advice? W-Support (repair center in germany) told me that the display works within the LG´s standards. Has anyone notices such display bugs as well?
Click to expand...
Click to collapse
Same spot and problem with me
Probably Yellow Tint, LG should replace the LCD.
I still stick with this, because not as extreme as my ex Xperia S
maybe when the warranty 1 month left i will go LG SC and replace LCD

I see
Hi meld!
Thank you for your reply. I will contact SC again! Xperia S´s yellow spots are very sad. I use smartphone for so many years but except for classical display bleeding I never saw something like thak before... Although display becoming better and better at higher res...

Screen lines

Hi Everyone !
Well i bought this beast about 6 months ago
Everything great until today
Two lines appeared up-left the screen one nearly visible but its toooo long from up to down the screen
And the other one is REALY VISIBLE next to the first one but very short about 2 centimeters
I can't post a screenshot cuz they won't appear in it
I think it's a HW issue ...(
Any idea's ???
I can't take it to a service center btw cuz we don't have one
Sorry for bad english and please help me

use lcd burn in software